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    Alexandra De Barros
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    The document provides an agenda for a workplace communication class that teaches small talk skills. The agenda includes defining small talk as polite but unimportant conversations, discussing why small talk is important for showing friendliness at work, and listing common small talk topics like weather, hobbies, and travel. The class will involve watching a small talk example video, practicing small talk in breakout rooms, and comparing small talk between Benin and the US.

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    The document provides an agenda for a workplace communication class that teaches small talk skills. The agenda includes defining small talk as polite but unimportant conversations, discussing why small talk is important for showing friendliness at work, and listing common small talk topics like weather, hobbies, and travel. The class will involve watching a small talk example video, practicing small talk in breakout rooms, and comparing small talk between Benin and the US.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    9 views10 pages

    Small Talk - Powerpoint 2

    Uploaded by

    Alexandra De Barros
    The document provides an agenda for a workplace communication class that teaches small talk skills. The agenda includes defining small talk as polite but unimportant conversations, discussing why small talk is important for showing friendliness at work, and listing common small talk topics like weather, hobbies, and travel. The class will involve watching a small talk example video, practicing small talk in breakout rooms, and comparing small talk between Benin and the US.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 10

    Workplace Communication

    Small Talk
    Goal for Today’s Class

    Learn to engage in small talk in a work situation


    Today’s Agenda

    What is small talk?


    Why is it important?
    Small talk topics
    Tips for making small talk
    Watch a video with examples
    Small Talk in Breakout Rooms
    Sharing as a whole class
    Comparing small talk in Benin with small talk in the US
    What is small talk?

    A polite conversation about unimportant and uncontroversial matters.

    • Simple
    • Not many details
    • Not too personal
    • Relaxed
    Why is small talk important?

    • shows friendliness and interest


    • shows a sense of comradery – people on the same social level
    • avoids silence in conversations
    Small Talk Topics

    • Weather
    • Where you are from
    • Hobbies and interests
    • Travel
    • Weekend activities
    Topics to avoid

    • Religion
    • Politics
    • Money
    • Family
    You don’t want to be nosy!
    Tips for making small talk

    • Make a list of things you can talk about


    • Ask open-ended questions – not yes/no questions
    • Use questions tags – isn’t it / aren’t you / don’t you…
    • Active listening
    • Memorize standard phrases
    Breakout Rooms

    You’ve made your list of topics you can talk about.


    Now, make small talk with your partners.
    Be sure to:
    • Ask open-ended questions
    • Use question tags
    • Actively listen to your partners
    • Avoid sensitive topics – religion, politics, money,
    How does small talk in Benin compare to small talk
    in the US?

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