Scribd Logo
Upload

Welcome to Scribd!

  • 7 Quality Principles

    Uploaded by

    Mahmoud Lotfy
    7 views21 pages
    This document discusses quality management principles as defined by ISO standards. It summarizes the seven key principles: 1) Leadership - Leaders guide their followers to achieve goals 2) Relationship management - Engaging interested parties 3) Engagement of people - Participation, respect, and competence of people 4) Focus on customer - Understanding customer needs to maintain trust 5) Process approach - Managing activities as processes with defined inputs and outputs 6) Evidence-based decision making - Using facts, data, and evidence for analysis and decisions 7) Continual improvement - Sustaining successes while addressing issues and opportunities.

    Original Description:

    Original Title

    7 quality principles_

    Copyright

    © © All Rights Reserved

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This document discusses quality management principles as defined by ISO standards. It summarizes the seven key principles: 1) Leadership - Leaders guide their followers to achieve goals 2) Relationship management - Engaging interested parties 3) Engagement of people - Participation, respect, and competence of people 4) Focus on customer - Understanding customer needs to maintain trust 5) Process approach - Managing activities as processes with defined inputs and outputs 6) Evidence-based decision making - Using facts, data, and evidence for analysis and decisions 7) Continual improvement - Sustaining successes while addressing issues and opportunities.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    7 views21 pages

    7 Quality Principles

    Uploaded by

    Mahmoud Lotfy
    This document discusses quality management principles as defined by ISO standards. It summarizes the seven key principles: 1) Leadership - Leaders guide their followers to achieve goals 2) Relationship management - Engaging interested parties 3) Engagement of people - Participation, respect, and competence of people 4) Focus on customer - Understanding customer needs to maintain trust 5) Process approach - Managing activities as processes with defined inputs and outputs 6) Evidence-based decision making - Using facts, data, and evidence for analysis and decisions 7) Continual improvement - Sustaining successes while addressing issues and opportunities.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 21

    7 QMP

    QUALITY MANAGEMENT
    PRINCIPALS
    Prepared by
    Ch.
    Yasser Abdelsamee
    What is the principal
    Basic belief, theory or rule that has a major influence on the
    way in which something is done.

    “ Quality management principles ”


    are a set of fundamental beliefs, norms, rules and values that
    are accepted as true and can be used as a basis for quality
    management.
    What is ISO
    QMS
    What is the ISO
    ISO 9000 series
    9000 Terminology

    9001 Quality management system

    9004 Effectiveness and efficiency for improvement


    performance

    19011 Auditing
    Fifth version
    2015
    Fourth version
    2008
    Third version
    2000

    Second version
    1994

    First
    version1987
    What is quality
    ISO Principals
    Principal 1 Leadership
    Clouse 5

    Leader

    Followers Goal
    Principal 2 relationship management
    Clouse 4

    Interested parties
    Principal 3 Engagement People
    Clouse 7

    • Participation
    • Respect
    • Competition
    Principal 4 Focus On Customer
    Clouse 5

    Interested parties

    • attraction
    • Keep their trust
    • Understanding their requirements
    Principal 5 Process Approach
    Clouse 8
    Principal 6 Evidence Based Design Making
    Clouse 7

    • Facts
    Chart Title
    • Evidences 6

    • Data analysis 5

    0
    Category 1 Category 2 Category 3 Category 4

    Series 1 Series 2 Series 3


    Principal 7 Improvement
    Clouse 10

    • Sustain your successes


    • Internal and external issues and opportunity
    STORY

    You might also like