B3 CAUSES OF TEAM Presented By

CONFLICT Pawan Adhikari

LETS UNDERSTAND CONFLICT
THROUGH VIDEO
How to deal with conflict:
https://www.youtube.com/watch?v=QLbGHQo4qnA

Bell and Hart’s eight causes of conflict:

https://www.youtube.com/watch?v=R1xHDomYsrc
TEAM CONFLICT
Team conflict refers to disagreements, disputes, or tension that arises within a
group of individuals working together towards a common goal.
These conflicts can stem from differences in perspectives, goals, values,
communication styles, or personal preferences among team members.
Every employee has needs and certain expectations at work, and conflict could
arise in the workplace when people feel that these are not being met or are being
ignored.
TEAM CONFLICT
The way business handles conflict can have a big impact on companis profits, as
well as staff productivity and morale.
Good management practices can help to avoid unnecessary conflict and deal with
inevitable conflict in an effective and professional manner.
Managing team conflict effectively is crucial for maintaining a positive and
productive working environment.
TEAM CONFLICT
Workplace conflict is not uncommon, and it’s not always a bad thing. Handles in
the right way, it can even;
Identify problems manager weren’t aware of
Improve relationships, morale and productivity
Lead to employee growth and inslight.

However, if the manager don’t address conflict, it can become more serious, take
longer to solve, and need more effort from everyone involved.
BELL AND HART’S EIGHT
CAUSES OF CONFLICT
Classroom activities

Refer to the paper shared:

NON-COMPLIANCE WITH RULES
AND POLICIES
Personal non-compliance or disregard for company
policy by colleagues
Team conflict related to non-compliance with rules and policies is a critical issue in many
organizations.
This type of conflict often arises when team members exhibit behaviors that are in direct
violation of the company's established norms, such as discriminatory actions, use of
unacceptable language, or poor attendance and timekeeping.
Such non-compliance not only disrupts the team's functionality but can also create a toxic
work environment, affecting morale and productivity.
TYPES OF NON COMPLIANCE
AND THEIR IMPACT
Discriminatory Behavior: This includes any form of prejudice based on race,
gender, age, religion, or other personal characteristics. Such behavior can lead to a
hostile work environment, legal issues, and can significantly damage team cohesion.
Unacceptable Language: The use of inappropriate or offensive language can
create an uncomfortable atmosphere, disrespecting and alienating team members,
and undermining professional respect.
Poor Attendance and Timekeeping: Consistently arriving late, leaving early, or
frequent absences without valid reasons can disrupt team workflows, increase the
workload on other team members, and erode trust and reliability within the team.
CAUSES AND CONTRIBUTING
FACTOR
Lack of awareness or understanding of company policies.
Perceived leniency or inconsistent enforcement of rules.
Personal attitudes or beliefs conflicting with organizational culture.
Underlying personal or professional issues.
ADDRESSING THE ISSUE
Clear communication of expectation
Consistent enforcement of policies
Training and development
Creating open dialogue
Prompt and fair conflict resoultion
Non-compliance with rules and policies is a serious issue that can lead to team
conflict, affecting the overall harmony and efficiency of the work environment.
Addressing such behavior promptly and effectively is crucial in maintaining a
respectful, productive, and inclusive workplace. By fostering an environment where
rules are understood, respected, and fairly enforced, organizations can mitigate
conflicts and promote a healthier, more cohesive team dynamic.
MISUNDERSTANDINGS: POOR COMMUNICATION
LEADING TO MISUNDERSTANDINGS.

Misunderstandings arising from poor communication are a common source of team

conflict. These occur when messages are not clearly conveyed or interpreted, leading
to confusion and potential disagreements within a team.
Causes Impacts Resolution Strategies
 Ambiguous or unclear  Decreased team  Encourage clear, concise, and direct
instructions. cohesion. communication.
 Lack of open dialogue  Erosion of trust among  Regular team meetings and check-
and feedback. team members. ins.
 Cultural or language  Delays in project  Active listening and asking for
barriers. completion. feedback.
 Assumptions made  Lower overall team  Cultural sensitivity and inclusive
without clarification. morale and productivity. communication practices.
TEAM CONFLICT:
COMPETITION AND RIVALRY
Conflict arising from competition and rivalry within a team occurs when members
prioritize personal success over collaborative goals, leading to counterproductive
behaviors.
Causes Impacts Resolution Strategies
 Overemphasis on  Reduced collaboration.  Fostering a culture of collaboration
individual  Lower morale. over competition.
achievements.  Increased stress and  Setting common team goals and
 Scarce resources or turnover rewarding collective achievements.
opportunities.  Damage to  Encouraging open communication
 Lack of clear, shared organizational culture. and mutual support.
team objectives.
In concluding remarks regarding team conflict, it's important to recognize that while
conflict within a team can pose challenges, it also presents opportunities for growth
and improvement. Effective conflict resolution fosters a culture of open
communication, encourages diverse perspectives, and strengthens team dynamics.
By constructively addressing disagreements, teams can develop deeper
understanding, enhance problem-solving skills, and build a resilient and adaptive
working environment. Ultimately, the way a team navigates conflict can significantly
contribute to its overall performance, cohesion, and success. Therefore, embracing
and skillfully managing conflict is not just necessary, but it is a vital component of a
high-functioning team.

Thank you!