LALIT NARAYAN MISHRA INSTITUTE OF ECONOMIC

DEVELOPMENT AND SOCIAL CHANGE, PATNA

PROJECT REPORT
ON
SUPPLY CHAIN MANAGEMENT AT PANTALOONS

MASTER OF BUSINESS ADMINISTRATION

(INTERNATIONAL BUSINESS)
SESSION- 2022-2024

BY:-
KOMAL PRIYADARSHANI
222006
 INTRODUCTION

• PANTALOONS IS A UNIT OF ADITYA BIRLA FASHION AND RETAIL LTD. (ABFRL) AND IT WAS ACQUIRED BY THE
MUMBAI CONGLOMERATE FROM KISHORE BIYANI-RUN FUTURE GROUP IN MAY 2015.

• THE ABRL-OWNED DEPARTMENT STORE CHAIN OFFERS OVER 100 LICENSED AND INTERNATIONAL BRANDS
AT ITS OUTLETS INCLUDING ITS EXCLUSIVE IN-HOUSE BRANDS FOR MEN, WOMEN AND KIDS.

• PANTALOONS OPERATES OVER 430 STORES ACROSS MORE THAN 195 TOWNS AND CITIES IN INDIA.
• ABFRL HAS A STRONG NETWORK OF 3,212 BRAND STORES ACROSS THE COUNTRY.
• IT IS PRESENT ACROSS 31,000 MULTI-BRAND OUTLETS AND OVER 6,800 POINTS OF SALES IN DEPARTMENT
STORES ACROSS INDIA AS PER THE COMPANY WEBSITE.
 VISION & VALUES

 OUR VISION :

TO BE A PREMIMUM GLOBAL CONGLOMERATE , WITH A CLEAR FOCUS ON EACH OF THE

BUSINESSES.
 OUR MISSION :

TO DELIVER SUPERIOR VALUE TO OUR CUSTOMERS, SHAREHOLDERS, EMPLOYEES AND

SOCIETY AT LARGE.
 OUR VALUES :
 INTEGRITY :- HONESTY IN EVERY ACTION
 COMMITMENT :- DELIVER ON PROMISE
 PASSION :- ENERGIZED ACTION
 SEAMLIESSNESS :- BOUNDARY LESS IN LETTER AND SPIRIT
 SPEED :- ONE STEP AHEAD ALWAYS
BRANDS
 SUPPLY CHAIN MANAGEMENT

• SUPPLY CHAIN IS THE NETWORK OF ALL THE INDIVIDUALS, ORGANISATIONS,

RESOURCES, ACTIVITIES AND TECHNOLOGY INVOLVED IN THE CREATION AND
SALE OF PRODUCT.
• SUPPLY CHAIN MANAGEMENT IS A NETWORK OF FACILITIES THAT PRODUCE RAW
MATERIALS, TRANSFORM THEM INTO INTERMEDIATE GOODS AND THEN FINAL
PRODUCTS, AND DELIVER THE PRODUCTS TO CUSTOMERS THROUGH A
DISTRIBUTION SYSTEM.
STORE
DC FLOOR CUSTOMER
WAREHOUSE
• FLOWS IN SC :-
OBJECTIVES
ELEMENTS
ADVANTAGES
 WAREHOUSE OPERATIONS IN PATANLOONS

• A WAREHOUSE IS A FACILITY THAT ALONG WITH STORAGE RACKS, HANDLINS

EQUIPMENT AND PERSONNEL & MANAGEMENT RESOURCES, ALLOWS US TO
CONTROL THE DIFFERENCES BETWEEN THE INCOMING AND OUTGOING FLOW OF
GOODS.
• TYPES OF WAREHOUSE & FROM WHERE MERCHANDISE COMES IN PANTALOONS
STORES :
 CENTRAL DISTRIBUTION CENTER
 MOTHER DISTRIBUTION CENTER
 REGIONAL DISTRIBUTION CENTER
 VENDORS FOR NON-PANTALOONS BRANDS
 FROM OTHER PANTALOONS STORE
 PLATINUM STANDARD WAREHOUSE
GUIDELINES
 REGISTERS AND FILES SHOULD BE KEPT NEATLY IN STORAGE AREA.

 ALL REGISTERS TO BE NEATLY COVERED AND LABELED. ALL INVENTORY ACCOUNTING ENTRIES TO BE

PROPERLY RECONCILED & UPDATED AS PER SOP.

 WH MUST BE ON PROPER LAYOUT WITH SEQUENCES OF WORLD AND INVENTORY OF DIFFERENT WORLD

SHOULD NOT GET MIXED.

 THE PLANOGRAM MUST BE VISIBLE TO EVERYONE ACCESSING WH AT THE ENTRY.

 ANY DEVIATION IN EXECUTION & PLANOGRAM, VISUAL MUST BE RECTIFIED AND DISPLAYED.

 DISPLAY TAGGING STANDARD GUIDELINES IN THE TAGGING LOCATION.

 100% TAGGING OF MERCHANDISE SHOULD BE DONE BEFORE SENDING ON THE FLOOR.

 INWARD, OUTWARD AND DEFECTIVE ZONE SHOULD BE CREATED IN WAREHOUSE.

 BAY AREA SHOULD BE CLEAN AND TIDY [ STOCKS AND PLASTICS SHOULD BE KEPT].
 JOB RESPONSIBILITIES OF A WAREHOUSE
MANAGER

INWARD OF THE MERCHANDISE

OUTWARD OF THE MERCHANDISE
MAINTAINING REGISTER
PROPER MERCHANDISING HANDLING AT WAREHOUSE
PROPER SEGREGATION OF CARTONS
BRAND WISE SEGREGATION AT BACK STORAGE AREA
 INWARDING PROCESS AT WARE HOUSE
 CHECKING OF PAPER WHETHER WHO SENT THE PRODUCT ON
WHICH ADDRESS.
 CHECK THE WAYBILL & PASS THE WAYBILL
 CHECK THE CONSIGNEE NAME IS PANTALOONS OR NOT
 CHECK INVOICE NO QTY & TALLY WITH PHYSICAL QTY
 TALLY WAYBILL WITH THE INVOICE NO
 THEN WE RECEIVE THE STOCK
 CHECK THE DOCKET NO. OR IR NO. & CARTOON BOX QTY
 SECURITY CHECK POINT
 SECURITY UPDATED THE INWARD REGISTER
 PUT IM NO
 PRESS 18
 THEN SCAN THE PRODUCT IN THE BOX
 THEN POST THE SCAN FILE IN THE SAP
 GENERATE GRN NO & WRITE ON THE PAPER
 DISCREPANCY NOTE
 IF ANY SHORTAGE ARISES THEN WE USE THIS TYPE OF NOTE
 NO. OF SHORTAGE IN CARTONS
 THEN WE WRITE THAT SHORTAGE AND MAIL TO THE
CONCERN AUTHORITY

 PLACING THE CARTONS AT PROPER PLACES IE CDE/MDE  PUT IRN NO IN THE SAP
STOCK ACCORDING TO LR NO. & VENDOR STOCK BRAND WISE  THEN P.O NO. THEN GRN NO.
 WAREHOUSE INWARDING PROCESS  CONSIGNEE NAME
 OPEN SAP SOFTWARE  CHALLAN NO./INVOICE & DATE
 OPEN Z STORE  QUANTITY-PRICE-AMOUNT
 SITE CODE  (PTV NO-SECURITY INWARD NO..P.O NO.-IT CONTAINS 10
 PUT PO NO (PURCHASING DOCUMENT PUT INVOICE NO. DIGIT)
 OUT WARDING PROCESS AT WARE HOUSE
IN EVERY SEASON WE REPLACE THE
OLD STOCK TO THE NEW ONE
ZONAL HEAD SEND THE ARTICLE NO
THROUGH MAIL
THEN WE OUTWARD SCANNING THE
BARCODES OF THAT PRODUCT
THEN WE DETACHES THE HARD COPY.
SCANNING IN EXCEL BRAND WISE
WE PACK IS WITH POLYTHENE PACK
TO WHOLE BOX
WE SEND IT TO THE AS PER THE
INSTRUCTION.
AFTER RECEIVING STO WE ARE
CREATING THE DELIVERY NO.
 STOCK TAKE
PUT LOCATION ON THE RACKS & BOXES
PUT GC IN THE SYSTEM
SCANNING ALL THE PRODUCT IN THE
LOCATION
IF INF THEN PUT RED COLOR STICKER
WITH LAST 4 DIGIT BARCODE NO
WBE WITHOUT BARCODE HAPPENS
THEN HANDED OVER TO THE
RESPECTIVE DM
 BODFS

• BODFS STANDS FOR BUY ONLINE DELIVER FROM STORE.

• IN THE BODFS MODEL, CUSTOMERS SHOP ONLINE, SELECT THE ITEMS THEY'D
LIKE TO BUY, AND COMPLETE THEIR PURCHASES.
• BUT RATHER THAN HAVING CUSTOMERS DRIVE TO THE RETAILER'S LOCATION
TO PICK UP PURCHASED ITEMS, THE RETAILER DELIVERS THE ITEMS RIGHT TO
THE CUSTOMER USING A LAST-MILE DELIVERY SOLUTION.
• THIS IS A FANTASTIC VALUE-ADD SERVICE FOR CUSTOMERS THAT CAN HAVE A
HUGE IMPACT ON RETAILER SALES REVENUE.
 WAREHOUSE AUDIT

• WAREHOUSE AUDIT IS DONE BY AUDITORS OF SOME AGENCY WHICH IS

UNKNOWN TO WAREHOUSE MANAGERS.
• AUDIT IS DONE IN EVERY SIX MONTH.
• AUDITORS GIVE POINTS ON THE BASIS OF THEIR PARAMETERS AND WAREHOUSE
MANAGERS GET APPRAISAL BASED ON IT.
• TYPES OF AUDIT –
SOP AUDIT
COMMERCIAL AUDIT
 CONCLUSION

• EXPLORED SUPPLY CHAIN OPERATIONS

• IDENTIFIED GAPS FOR IMPROVED CUSTOMER SERVICE AND COST REDUCTION.
• FOCUSED ON IMPORTANCE OF STRONG RELATIONSHIPS WITH VENDORS , LOGISTICS
PROVIDERS, AND CUSTOMERS.
• LEARNED ABOUT ABFRL’S UNIQUE MANUAL INVENTORY DATABASE MAINTENANCE.
• INSPIRED BY ABFRL’S WORK CULTURE, ENCOURAGING INNOVATION AND BOUNDARY
PUSHING.
• CULTIVATED COURAGE TO DREAM BIG AND STRIVE FOR SUCCESS IN THE CORPORATE
WORLD.
THANK YOU