Md Afzal Khan

Nationality: Indian Date of birth: 16/07/1999

 Phone number: (+91) 7979079157

 Email address: 8651597849kingkhan@gmail.com
 WhatsApp Messenger: +917979079157
 LinkedIn: https://www.linkedin.com/in/md-afzal-khan-627024213
 Home: Udantpuri Garhper, 803101 Bihar Sharif (India)

ABOUT ME

SAP End user (MM Module). experience in Retail operation as a post of Sales Associate and cashier. As the
Incharge of Inventory , I have taken responsibility for overseeing the stock management and movement
within the store. This includes monitoring inventory levels, coordinating with suppliers, and ensuring
timely deliveries. My attention to detail and organizational skills have played a crucial role in maintaining
an efficient flow of merchandise and preventing stock discrepancies.

WORK EXPERIENCE

Receiving Bay In-charge (Receiving Associate) Inventory Department

Shoppers Stop [ 01/04/2023 – Current ]
City: Lucknow
Country: India

◆Monitoring stock levels, placing orders, coordinating with suppliers, and ensuring accurate record-
keeping.
◆ Maintain Goods Inward Register (GIR)
◆ Maintain report of goods inward in store
◆ Maintain report of goods outward in store
◆ Maintain accurate tracking system on all shipping and receiving transactions, including receiving
vendor signatures for received packages.
◆ Issue Quantity Difference Note (QDN) for discrepancy
◆ Maintain Data of short/excess received goods as per invoice
◆ PID (Physical Inventory Documentation) Creation
◆ Initiate IBT (Internal Branch Transfer) when require
◆ Receive, unload, and process deliveries and account for incoming freight based on invoice and receiving
reports.
◆ Maintain and ensure availability of merchandise as per requirements
◆ Verify quantity and condition of packages upon receipt prior to delivery to Vendor
◆Communicate with Vendor regarding received packages
◆ Participate in the inventory of products and report the end-of-day inventory status to Store Manager
◆Stage merchandise by department, mark appropriately for placement in facility, and deliver
merchandise to appropriate department.
◆Follow and adhere to the timely receipt of all incoming and out-going deliveries according to Company
standards.
◆Maintain accurate processing of all return-to-vendors (RTV), transfers and damages based on SOP
◆Receive merchandise, count it physically and electronically in order to ensure accuracy of information
and inspect its quality to report discrepancies
◆Communicate with proper management regarding any loss or damage with packages.
◆Secure the inventory room and its contents, ensuring safekeeping of packages.
◆Maintain positive working relationships with others.
Sales Associate and Cashier
Shoppers Stop [ 14/04/2022 – 30/03/2023 ]
City: New Delhi
Country: India

Customer care Associate

● Greet and direct customers as they enter the store.
● Keep customers informed about the latest discounts and special offers.
● Listen to customer feedback and pass it on to the store manager
● Cross-sell and up-sell the products as often as possible.
● Learn about our products and provide accurate information about their features and pricing to our customers
● Assist in the operation of cash registers as needed.
● Regularly Up to date your stock Counter with color blocking and a proper alignment of stock with proper
signage as per Docket provided By V.M
● Up to date Daily, weekly and Monthly Target and Achievement in a separate note-book.
● Achieve the Monthly Target with the help of Up-selling and cross-selling.
CASHIER
●Resolve customer complaints regarding the products, guide them and provide relevant information
●Redeem stamps and coupons
●Scan goods and ensure pricing is accurate
●Collect payments whether in cash, credit or Debit
●Handle merchandise returns and exchanges
●Issue receipts, credit note for returning the Apparal and non Apparal products.
●Track transactions on balance sheets and report any discrepancies
●Describe the benefit of the black card and first citizen card, loyalty program to the customer.
●Maintain Return Merchandise Register.
●Aware to the customer from running offer, bill buster and bank offer.

Sales Associate and cashier

Max Fashion Pvt. ltd. ( Landmark Group) [ 10/04/2019 – 30/03/2022 ]
City: Uttar Pardesh,Noida Sector 18, 201303
Country: India
Business or sector: Professional, scientific and technical activities

Activity and Responsibility

1. Greeting the customer at cash counter
2 Aware the customer for ongoing sales and offer
3 Asking the customer's mobile number for registration purpose.
4 Aware the customer for loyalty points.
5 Register sales on a system by scanning item
• Bags purchases if needed.
• Processes return transactions.
• Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and
operating a cash register.
• Enters price changes by referring to price sheets and special sale bulletins.
• Discounts purchases by redeeming coupons.
• Collects payments by accepting cash, check, or charge payments from customers and makes change for cash
customers.
• Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card
authorization systems.
• Balances cash drawer by counting cash at beginning and end of work shift.
• Provides pricing information by answering questions.
• Maintains checkout operations by following policies and procedures and reporting needed changes.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related results as needed.
EDUCATION AND TRAINING

Advance Diploma in computer Application

A.I.C. Educational Trust [ 15/09/2020 – 16/10/2021 ]
Address: University road Bhagalpur , 812001 Bihar (India)

B.Sc. (Graduation)
Magadh university [ 21/06/2017 – 30/12/2020 ]
Address: Bodh Gaya Gaya, 824234 Bihar (India)
Website: https://europa.eu/europass/eportfolio/screen/share/143fe240-cdfb-4398-96b3-744214c7afe2?lang=en

Intermediate
Bihar School Examination Board [ 09/06/2015 – 14/05/2017 ]
Address: DNSRICM, Shastri Nagar, Patna, Bihar 800023 Shastri nagar, 800023 Patna (India)
Website: https://europa.eu/europass/eportfolio/screen/share/0c8b7997-5291-4f90-9401-29e27770b462?lang=en

Matriculation
Central Board of secondry education [ 09/04/2014 – 27/05/2015 ]
Address: Shiksha kendra Community centre, preet vihar, 110092 Delhi (India)
Website: https://europa.eu/europass/eportfolio/screen/share/e8d9dc46-2da9-4e79-b615-109bce659a62?lang=en

LANGUAGE SKILLS

Mother tongue(s): Hindi

Other language(s):
English
LISTENING B2 READING C1 WRITING B2
SPOKEN PRODUCTION A2 SPOKEN INTERACTION A2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

DIGITAL SKILLS

Good listener and communicator / Written and Verbal skills / Team-working skills / Self-motivation and
discipline / problem solving and dicision making / ▪Ability to explain complex concepts clearly. / Sales
Strategy / Customer focus (customer satisfaction customer intimacy) / generating alternative solutions /
product knowledge / Brand strategy & Brand identity / Critical - thinking / Brand management

Receiving Bay In-charge (Receiving Associate) Inventory Department

sap fiori / SAP programs : SAP BPC, SAP HANA, SAP BO / Microsoft Outlook - halad / Microsoft: Microsoft Word,
Microsoft PowerPoint, Microsoft Teams

Dedicated Receiving Clerk with a history of precise inventory control. Eager to contribute efficiency and organization to
your team, ensuring seamless operations in the inventory department

New Delhi, 10/01/2024

Md Afzal Khan