Professional Documents
Culture Documents
PERSONAL DETAILS
Full Name : Bagia Isman Budiman
Nationality : Indonesia
Date Of Birth : 12 December 1973
Marital Status : Married
Address : Perumahan Modernland – Premier Golf Residence 38 Tangerang City
Mobile Phone : 081243802073, 081513005947
E-Mail : bagia.isman@akr.co.id
Profile
After seeing friends can have many relationships with all customers so I ventured to start a career
of being a seller, many lessons and gained valuable experience and guidance of superiors who
are experienced in dealing with anything as difficult a situation should remain manageable and
look for a way out that best for related parties. Currently I can do the activity branches in the area
entrusted to be able to learn many new things in dealing with the branch office from the beginning
until the start of activities in the branch concerned.
Skill Base
EDUCATION
Graduate in industrial engineering - Sekolah Tinggi Manajemen dan Informatika Komputer
Swadharma 1996
CULTURAL INTEREST AND PHYSICAL RECREATION
History, music, writting, reading, working out and swimming
WORK EXPERIENCE
• Looking for a new developing target as fisheries and bunkering – shipping (B2B target)
• Update customer database with customer profile and 5C for potensial customer
• Proper follow up of customer complaint,
• Run the rules of work safety in the customer area and 6 zero’s tolerance
• Follow up for competitor activity and visit report
• Other will follow same like manage and control sales activities
B. 2012 – 2016 : PT. AKR Corporindo Tbk as Head of Branch Manado – North Sulawesi
• Ensure Now look and three month rolling forecast are prepare timely and meaningful
• Review and ensure Now look is approved by Director of Sales and Director of Commerce
• Monitor and control achievement of sales team performance; provide guidance to enhance
team’s effectiveness
• Effective and efficient distribution operation
• Review and approve Sales Order (SO) within authority limit
• Evaluate and review competitor analysis report
• Approve new customers; sign contract for new customers within authority limit
• Coordinate with related parties to solve customer complaints escalated to Head of Branch level
• Build and maintain relationships with existing and/or prospective clients; Understand key
customer’s business, financial performance and needs
• Identify new business opportunities and maintain sustainable growth of Branch
Take ownership of the project and ensure that budget, time, specification are met and SOP & Policy,
SHE are applied.
Ensure effective coordination is in place between Operation, Sales, and F&A, people development,
purchasing, customer service functions to achieve Business Plan
Ensure compliance of company policy, regulations, and procedures (SOP) in all activities
• Ensure the compliance for all permits and licenses for operating units
• Establish and maintain relationships with related government agencies (such as: Port Authority,
BP Migas, Bareskrim, etc) and outsourcing company that influences achievement of operation
unit
• Perform sales activities according to the targets given every month as well as coordination with
customer, making a good relationship with all level at customer and make sure everything went
smoothly
• Survey the customer and customer eligibility to obtain goods in accordance with the sales field in
financial terms and the ability to purchase long-term product
• Customer service in case of a complaint
• Making sell by getting a reasonable profit without harming the company
D. 1992 – 2001 : PT. Cakrawala Mega Indah (member of Sinar Mas Group) as Sales Supervisor
• Perform sales activities according to the targets given every month as well as coordination between
the plant, delivery and billing
• Survey the customer and customer eligibility to obtain goods in accordance with the sales field in
financial terms and the ability to purchase long-term product
• Customer service in case of a complaint