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OBJECTIVE EN:

To utilize my knowledge and skills for the job in the company beside to gain more
experiences and to improve myself in career enhancing and looking for new and
competitive working environment.

OBJECTIVE BM:

Mencari pengalaman dan meningkatkan pengetahuan berguna yang boleh mendapat manfaat
melalui kemahiran komunikasi yang baik, kemahiran penyelesaian masalah dan
kemahiran lain, bagi membantu meningkatkan prestasi peribadi, produktiviti dan
kualiti.

Jun 2022 - Present

Finance Executive
Berjaya Times Square Theme Park Sdn Bhd, Kuala Lumpur
Jan 2022 - Jun 2022

Preparation and complete task follow SOP for bank in daily sales amount (Cash
Sheet, cash count & cash balancing).
Compilation of Daily Sales Report for submission lo Central Finance Department.
Aclival1on counter and Daily Counter report.
Distribution of Cash Float to Cashier and Count Skimming from the cashiers.
Data Entry for tha Sales Figure
Issuance of Invoice and Official Receipt.
Petty Cash Claim Reimbursement Report
Checking on online report, pre-sold report, daily sales report & redemption report.
Training and supervising of Cashiers.
Checking Duty Roster, Overtime Claim, Leave application and etc.
Backup cashier during shortage of staff.

Finance Executive cum Credit Control


Glo Damansara (Subsidiary of Glomac Berhad), Kuala Lumpur
Jul 2018- Dec 2021

Accounts Receivables

Handling daily collection entry and preparation or Dally Collection Summary Report.
Timely Billing of Monthly Rental, Utilities and other Ad-Hoc billings.
Prepare and send Reminders to customers on timely basis.
Generate and send interest advice lo customers on limaly basis.
Refund of deposits on prompt basis before hand out the documents for payment
processes.
Preparation of Credit Control Monthly Reports, i.e. Aging, Provisions, Bad Debt
Relief etc.
Follow up with customers on those outstanding balances via phone calls or emails
Preparation of Letters to customers.
Other administrative and Ad-hoc tasks

Accounts Payables

Monitor and follow up outstanding matters with suppllers and end usero.
Preparation of Internal Memo for management's approval.
Close liaison with finance personnel in Head Quarter, ensure accurate data entry
into system.
Maintain properf1l1ng and assist on yearly audit.
Handle queries from other personnel and assist the manager for some other ad hoc
matters.
Do bank recon and handling Petty Cash.

Account Receivable, Kuala Lumpur


Parlo Tours Sdn Bhd
Jul 2013- Jun 2018

Enter customer payments into system on a dally basis


Track all money received and prepare deposits
Develop reports to detail aging and past due accounts for senior management.
Total pasI due invoices weekly and report to supervisor.
Analyze accounts to discover discrepancies and resolve all variances promptly.
Maintain up-to-date billing system
Generate and send out invoices
Follow up on, collect and allocate payments
Carry out billing, collection and reporting actlvltlas according to specific
deadlines
Perform account reconciliations from time to time.

Good Receiving Assistant


Trendcell Sdn.Bhd (Bukit Jelutong Branch)
Jan 2013 - Jun 2013

Provide administrative support to a department and Manager. Duties include general


clerical, receptionist and other duties as assigned.
Receive stock and analyst price between company and supplier, if have problem refer
buyer
Check stock and reconfirm receive correclly stock
Create and modify documents using MlcrosoflOftice and PDF
Collaborate with procurement staff to list expected deliveries
Receive shipments and sign paperwork upon receipt
Unload packages from incoming trucks
Inspect contents to ensure they are undamaged
Verify packages according to order and Invoices (quantity, quality, price etc.)
Contact supplIer or shipper if a mistake Is Identified
Assume responsibility for returning unsatisfactory shipments or receiving
replacements
Label deliverjes and allocate them to their designated place
Ensure invoices are signed and paid for satisfactory deliveries
Maintain accurate records and assist in inventory control

Part Time – Cashier ( 2011 – 2013 )

Issue receipts,refunds,change or tickets


Redeem stamps and coupons
Maintain clean and tidy checkout areas
Scan goods and ensure pricing is accurate
Collect payments whether in cash or credit

Clerk : Western Union (Center of Sending Money) – ( 2014 – 2015 )

Processing store paperwork and application


Perform clerical duties
Providing excellent customer service
Processing money transfer/deposit

Part Time - Helen Beauty Spa ( Receptionist )


Welcomes visitors by greeting them, in person or on the telephone
Answering or referring inquiries.
Create and manage schedule.
Terra Spa/Tranquility Spa - Receptionist ( March 2016- February 2018 )
Take care a relationship with customer ,staff and Hotel staff
Learn about new product and promote a product and service that the company provide
for customer.
Demonstrate and provide information on promoted products/services.
Identify interest and understand customer needs and requirements.
Answer telephone calls and provide accurate information to the customer
Manage customers appointments and process the payments for the services ordered by
customer from the spa
Open and close the spa at the appropriate time

Date of birth : 06/02/1996


Address : No, 813 Mambang Diawan 31950 Kampar Perak
Telephone : +60163820804
Email : mathanr261@gmail.com

Business Development/Product Sales Manager


Dialog Group Berhad | Petaling Jaya, Selangor
Jan 2017 - Current
Developing growth strategies and plan for OEM principal (Honeywell @ Honeywell
Process Solution)
Managing and Retaining Relationships w ith Existing Clients by Constantly
Follow-up Calls and Meetings
Increasing Client Install Base
Develop Business Proposal
Negotiating with Internal and External Stakeholders
Identifying and Mapping Business Strengths and Client needs
Researching Business Opportunities and Viable income streams
Following Industry Trends Locally and Internationally
Contract Reviewing and Proposal Preparation
Reporting on Successes and Area Needing Improvement
Sales Operation - ( Pre-Sales Process / Execution and Post-Sales Process /
Execution)
Project Price Negotiations with Customer
Project Cost Control and Project material sourcing and price negotiation with
supplier
Key Account - PETRONAS Group of Companies and its Affiliates, PTTEP,
SHELL, EXXONMobil, HESS, Mubadala and etc

Business Development Manager/Operation


Dialog Group Berhad | Jakarta, Indonesia
Jan 2016 – Dec 2016
Developing Growth Strategies and Opportunity Pipeline for Catalyst Change Out and
Plant Maintenance Services
Managing and Retaining Relationships with Existing Clients
Increasing Client Install Base
Develop Business Case Studies
Negotiating with Internal and External Stakeholders
Identifying and Mapping Business Strengths and Client needs
Researching Business Opportunities and Viable income streams
Monitor and Control Operation Expenses
Contract Reviewing and Proposal Preparation
Reporting on Successes and Area Needing Improvement
Project Monitoring and Reporting
Key Accounts - PETAMINA, Chevron, ExxonMobil and Etc.

Project Manager
Dialog Group Berhad | Petaling Jaya, Selangor
Feb 2013 – Dec 2015
Project Management and Planning to integrate Hook-up and Commissioning execution
plan to cover the all phases of the offshore Completions
Track Group performance on the Development of engineering, specifications and
procedures for the offshore Completions scope
Promote Safety working environment to all Dialog's Staff
Preparation of all engineering work packs, drawings, procedures, specifications and
documentation to prepare for and plan the offshore completions activity scope of
works
Preparation of scope descriptions, man-hour and duration estimates to support the
development of Hook up & Commissioning
Interfacing with the design and production departments to prepare drawings and
material specifications in accordance with the plan
Work closely with planners in the development and identification of the offshore
critical paths
To ensure smooth Project Close-out, Final Documentation and Handover
Promote Good Client Interaction

Team Leader – Project


Q-Cells Sdn Bhd | Cyberjaya, Selangor
Feb 2009 – Jan 2013
Project Management and Planning to integrate Hook-up and Commissioning execution
plan to cover the all phases of the offshore Completions
Project Management and Planning
Track Group Tasks to achieve Target
Drive Group Activity and Task
Align engineer’s direction with management direction
Check and motivate subordinates and maintain high motivation level
Promote good working environment
Guide Engineers in their task and direction
Train and Educate engineers to be independent in daily task
Maintain inter-group relations/managers/HOD/Directors
Managing of discipline of subordinates and vendor’s relationship
Set and monitor Equipment Maintenance kpis
Coaches, Mentor and conduct training for targeted organizations Equipment
Engineering

Maintenance Engineer
Epson Toyocom Sdn Bhd | Kepong, Selangor
June 2006 – Jan 2009
design maintenance strategies, procedures and methods
diagnose breakdown problems
ensuring that machinery, systems, infrastructure, and equipment run optimally with
minimal downtime
liaise with client departments, customers and other engineering and production
colleagues
arrange specialist procurement of fixtures, fittings or components
establishing different maintenance procedures and protocols
work with specialist equipment, such as programmable logic controllers (PLC), which
control machinery on factory assembly lines
write maintenance strategies to help with installation and commissioning guidelines
ensure there is continuous cover of the machinery and equipment in case of
breakdowns.
responding to major equipment breakdowns
forecasting and strategic planning for system overhauls and upgrades, while taking
into account long-term maintenance costs
working with the maintenance director and other executives to manage budgets
setting and tracking maintenance KPIs
playing an active role in helping the organization set up and execute preventive
maintenance, predictive maintenance, or any other preferred maintenance program

Supervise the maintenance of production and electrical equipment


Maintain the facilities maintenance schedule
Perform and supervise maintenance related repairs
Maintain equipment and supplies to ensure safe operation of the facility
Inspect and troubleshoot equipment
Ensure all equipment is properly maintained
Review daily work orders and provide reports
Review all documentation to ensure proper data collection
Lead, train and supervise maintenance workers

Service Engineer
Fuji Xerox | Petaling Jaya, Selangor
Jan 2000 – Oct 2002
Service Engineer Responsibilities:
Using various strategies and tools to provide effective solutions to customers'
concerns.
Communicating with clients, engineers, and other technicians to ensure that
services are delivered effectively.
Promptly following up on service requests and providing customer feedback.
Monitoring equipment and machinery performance and developing preventative
maintenance measures.
Conducting quality assurance and safety checks on all equipment.
Delivering demonstrations to ensure that customers are educated on safe and
effective equipment use.
Providing recommendations about new features and product improvements.
Monitoring inventory and reordering materials when needed.
Conducting research and attending workshops to remain abreast of industry
developments.
Writing reports and presenting findings to Managers and Supervisors on a regular
basis.

Regional Business Development Manager


CR3 Group | Tuas, Singapore
Mar 2022 – Current
Responsible for the growth of CR3 business in Southeast Asia Region including
Pakistan and
Bangladesh
Conduct research to identify new markets and customer needs in Oil & Gas
Industry (upstream
& downstream) and Clean Energy.
Pursuing leads and moving them through the sales cycle.
Arrange business meetings with prospective clients.
Promote the company’s products/services addressing or predicting clients’
objectives.
Provide trustworthy feedback and after-sales support.
Build long-term relationships with new and existing customers.
Setting goals and developing plans for business and revenue growth.
Attending and participating in conferences and industry events.
Key Client: PETRONAS Group of Companies and its Affiliates, Pertamina Group of
Companies and
its Affiliates, ExxonMobil, Shell, Petron, PARCO, SRC, BASF, PTTEP, HESS, including
main EPCC’s
such as Hyundai, Samsung, Technip, Chiyoda and etc.

Certificate in Machining (mechanical) in level 2 and 3 | 2016 - 2017


PESDC

Diploma in Beauty Therapy


VTCT level 3 ( Vocational Training Charitable Trust )
International College Of Cosmetology

Sijil Tinggi Pelajaran Malaysia (STPM)


Sekolah Menengah Kebangsaan Sandakan II

Sijil Pelajaran Malaysia (SPM) | 2009 - 2013


SMK METHODIST (ACS) KAMPAR
Result: Passed

Penilaian Menengah Rendah (PMR) | 2009 - 2013


Sekolah Menengah Kebangsaan Perempuan Sandakan

Pharmacy Assistant Job Description;

Greeting customers.
Assisting pharmacists in managing prescriptions.
Taking inventory of all medication and pharmaceutical supplies.
Processing sales transactions for medications and other pharmaceutical supplies.
Directing all questions relating to prescriptions, health matters, or medications
to the pharmacist.
Answering all incoming telephone calls in a professional manner.
Restocking shelves with medications and other pharmaceutical supplies.
Receiving, unloading, arranging and keeping records of deliveries.
Accurately typing and printing out prescription labels.
Attending to emails and fax messages.
Ensuring the neatness and cleanliness of the workspace.

Tukang masak skop kerjaa:


Bertanggungjawab untuk memastikan masakan dan tahap kualiti makanan mengikut
piawaian yang telah ditetapkan.
Mengendali dan menyediakan makanan mengikut spesifikasi sepertimana yang telah
termaktub didalam tatacara penyediaan makanan.
Memastikan kebersihan dapur sebelum, semasa dan selepas penyediaan sajian
Menjalankan tugas pembersihan asas dan memastikan stesen kerja dibersihkan dengan
betul.
Mengambil inventori bekalan bahan makanan dan memberitahu penyelia tentang bekalan
yang berkurang atau sudah habis.
Membuang semua bahan makanan yang telah tamat tempoh dan rosak yang disimpan di
dalam bilik stok, peti sejuk dan peti sejuk beku.
Menjalankan lain-lain tugas sepertimana diarahkan oleh Pengurus Operasi atau
majikan dari semasa ke semasa
Membantu Pengurus Outlet dan Ketua Tukang Masak

Packager Responsibilities:
Pack, weigh, and label completed items for shipment or storage.
Follow all company guidelines regarding packaging.
Identify and dispose of defective items.
Properly use packaging materials, including hand tools, glues, nails, padding, etc.
Keep complete records of all materials that go through the warehouse.
Maintain a clean work area.

Accurately measuring meal ingredients


Preparing meal ingredients, which includes seasoning different meats as well as
washing, peeling, and chopping vegetables and fruits.
Preparing basic salads and sauces
Receiving deliveries and verifying that all ordered items have been delivered and
are of good quality.
Taking inventory of restaurant supplies and notifying the supervisor of low or
depleted supplies.
Discarding all expired and spoiled food items stored in the stock rooms,
refrigerators, and freezers.
Performing basic cleaning duties and ensuring that workstations are properly
sanitized.
Plating and presenting meal items.

YOON HENG HARDWARE & TIMBER (GENERAL WORKER)


APR 2018 – OCT 2018
Mengendalikan mesin kayu dan melakukan kerja penyelenggaraan seperti yang diarahkan
oleh penyelia
Membantu memindahkan barangan mengikut keperluan.
Memastikan peralatan sentiasa bersih, lengkap dan cukup.

KTMB ( TUKANG K2 ) MEKANIKAL


9/12/2019–CURRENTLY
Assemble railway switches , point and crossing and also make maintenance job as
order by higher superior.

• Memasang/menyenggara serta menguji peralatan bagi memastikan ianya berfungsi


dengan baik.
• Menjalankan tugas-tugas ketukangan mengikut spesifikasi tugas yang ditetapkan
oleh jabatan.
• Membuat laporan kepada penyelia tentang segala kerosakan dan kemalangan yang
berlaku serta merekod aktiviti penyenggaraan yang dilakukan
• Menjalankan tugas-tugas ketukangan mengikut spesifikasi tugas yang ditetapkan
oleh jabatan.
• Lain-lain tugas yang diarahkan oleh penyelia dari masa ke semasa.

Sijil Kemahiran Pemesinan (Pemesinan Am) tahap 2 dan 3

ENCIK AZUAN
Pegawai Pengesahan Dalaman (PPD)
Nombor Telefon: +60125971121

McDonald’s Crew Member Job Description

A Crew Team Member works in the kitchen but can also work in the front of the
restaurant and take orders for customers. Crew members also work the drive-thru.
McDonald’s Crew Member duties include:

Greeting customers with a smile


Taking accurate food orders
Preparing all of McDonald’s World Famous food
Partnering with other Crew and Managers to meet target goals during your shift
Restaurant Cleanliness
Ensuring items are well stocked
McDonald’s Cashier Job Description
Exercise horses by walking, riding, leading, swimming, and attending to horses at
trackwork, barrier trials, jump outs and races
Report to Trainer on horses’ progress and performance
Assemble, prepare, and store horse gear as directed
Check horses for lameness, common injuries, ailments and infections and report to
Foreperson
Give first aid, medication, or other treatment to horses as directed
Brush and groom, feed, handle, and exercise horses, and lead them to their stables
Clean and maintain stables and training equipment, preparing, and storing bedding
Work autonomously and as part of a team

A cashier takes orders for customers, makes customers change when necessary, and
assists with self-order kiosks. McDonald’s Cashier duties include:

Maintain a fast speed of service, especially during rush times


Take orders from customers and input their selections into the restaurant’s
computer systems
Assemble orders on trays or in bags depending on the type of order.
Process large orders for events

Product Sampler Job Description:

Clean, maintain and set up equipment for use in experiments


Collect and classify samples. Perform diagnostic and other scientific tests on
samples
Carry out experimental procedures and monitor processes
Perform routine mathematical calculations and prepare graphs
Use computers and computer-interfaced equipment
Carry out routine quality assurance checks on production line samples and
materials.
Observe, track, and record sample characteristics (including color, texture, shape,
size, smell, density, weight, temperature, etc.)
Ensure company is meeting the standard codes in the manufacturing process.
Compare sample to standard model to quickly assess basic quality of sample
Test samples and confirm that they conform to industry standards
Transport samples to a specialized laboratory for testing if necessary
Ensure sampling machinery and tools are clean and in a workable condition, making
any necessary repairs
Count, measure, weigh and label samples as needed
Record sample data and enter into a document or spreadsheet
Create and present detailed reports on sample findings
Report any irregular findings to superiors
Maintain all sample reports and ensure they are accurate and up to date
Work according to state and nationally enforced standards

Sales Promoter Work Description:

• Ensure high levels of customer satisfaction through excellent sales service.


• Maintain outstanding store condition and visual merchandising standards.
• Maintain a fully stocked store
• Ascertain customers’ need and wants.
• Recommend and display items that match customer needs.
• Welcome and greet customers
• Manage point-of-sales processes.
• Actively involve in the receiving of new shipments.

McDonald’s Cook Job Description


A McDonald’s Cook works in the kitchen and prepares orders for customers. Specific
tasks include

Prepares meals during breakfast, lunch, and dinner rush hours.


Follows recipes with great attention to detail.
Always applies food safety principles.
Communicates with cashiers, and crew members.
McDonald’s Shift Manager Job Description

A Shift Manager provides leadership to crew and other managers during a shift to
ensure great Quality, Service, and Cleanliness to customers.
Shift Managers perform a variety of tasks, which may include

Planning for each shift


Inventory Management
Monitoring performance during the shift
Taking action to ensure the team is meeting McDonald’s standards
Monitoring food safety, security, and profitability
Communicating with the next Shift Manager to help prepare him/her to run a great
shift, too.
Shift Managers may also be responsible for meeting targets during their shifts and
for helping their assigned Departments meet their goals.
Daily Maintenance and Cleanliness
Managing Crew and Training
Quality Food Production
Exceptional Customer Service

JURUTEKNIK MEKANIKAL PESAWAT HELICOPTER NURI S61A -4 TUDM


Ditugaskan sebagai seorang juruteknik Mekanikal helikopter yang mengendalikan
segala penyelenggaraan dan rektifikasi dari segi teknikal berkaitan dengan pesawat
NURI S61A-4 helicopter TUDM di barisan Hadapan dan melakukan rawatan berjadual
terhadap pesawat tersebut mengikut ketetapan.
Nama Syarikat/Company : NO 5 SKN TUDM PANGKALAN UDARA LABUAN WILAYAH PERSEKETUAN
LABUAN.
Tahun kerja : 2007 HINGGA 2014

JURUTEKNIK AEROMECH PESAWAT HELICOPTER EC725AP


Ditugaskan sebagai Juruteknik Aeromech bagi pesawat Helikopter EC 725 AP pesawat
TUDM yang terkini di barisan hadapan dan mengendalikan segala penyelengaraan dan
rektifikasi pesawat ec 725 AP TUDM dari segi teknikal dan melakukan rawatan
berjadual terhadap pesawat tersebut mengikut ketetapan.
Nama Syarikat/Company : NO 5 SKN TUDM PANGKALAN UDARA LABUAN WILAYAH PERSEKETUAN
Tahun kerja : 2014 HINGGA 2020

JURUTEKNIK AEROMECH PESAWAT HELICOPTER EC725AP


Bertugas sebagai Juruteknik Aeromech bagi pesawat Helikopter EC 725 AP di BHICAS
Aeroservices Sdn Bhd untuk Team PROJECT INSTALLATION MAIN GEAR BOX EC725 AP selama
6 bulan bagi semua pesawat EC 725AP TUDM.
Nama Syarikat/Company :
BHICAS AEROSRVICES SDN BHD
HELICOPTER CENTRE
MALAYSIAN INTERNATIONAL AEROSPACE CENTRE (MIAC)
47000 SUBANG SELANGOR.
Tahun kerja : 01 feb 2016 HINGGA 01 jul 2016

STAFF PESAWAT BEECRAFT B200T


Ditugaskan menguruskan segala urusan pembelian komponen pesawat dengan pihak
kontraktor yang dilantik oleh TUDM bagi memudahkan penerbangan semua pesawat
khasnya pesawat BEECRAFT B200T TUDM.
Nama Syarikat/Company : MARKAS PEMERINTAHAN BANTUAN UDARA TUDM PANGKALAN UDARA
SUBANG SHAH ALAM SELANGOR.
Tahun kerja : 05 APR 2021 HINGGA sekarang

+60173869727
No.230 Taman kenanga, 27600 Raub Pahang
thevarajsinnapian@gmail.com

Production Operator responsibilities:

Inspecting the efficiency and durability of equipment and making repairs or


replacement when necessary.
Performing regular maintenance to meet production quality expectations.
Feeding raw materials into machines.
Interpreting blueprints and performing tests on finished products.
Operating trucks and other vehicles to transport equipment and materials to various
locations.
Following direct orders from the factory supervisor.
Reporting any hazardous operations to the supervisor immediately.

Theme Park Assistant responsibilities:

Operate the Attraction according to the trained Standard Operating Procedures


(SOP’s).
Manage queue lines.
Ensure compliance with ride restrictions.
Load and unload rides.
Ensure personal, Guest and Crew safety at all times.
Report any machinery failure and maintenance required to the supervisor.
Assist with emergency and evacuation procedures.
Suggest and recommend to Guests.
Take full ownership of the empowerment to resolve Guest challenges as soon as
possible.
Liaise with other departments such as cleaning, maintenance and guest services on a
need’s basis.
Maintain the dress standards set by Rides & Attractions at all times.
Maintain overall cleanliness of the Attraction areas.
Perform other duties as assigned.

Inspect, measure, or test completed metal workpieces to ensure conformance to


specifications, using measuring and testing devices.
Read blueprints, work orders, or production schedules to determine product or job
instructions or specifications.
Operates or tends soldering and brazing machines that braze, solder, or spot weld
fabricated products or components.
Adds chemicals and materials to workpieces or machines, using hand tools.
Cleans and maintains workpieces and machines, using equipment and hand tools.
Reads and records operational information on specified production reports.
Examines and tests soldered or brazed products or components, using testing
devices.
Removes workpieces and parts from machinery, using hand tools.
Loads and adjusts workpieces, clamps, and parts onto machine, using hand tools.
Moves controls to activate and adjust soldering and brazing machines.

Inspect, measure, or test completed metal workpieces to ensure conformance to


specifications, using measuring and testing devices.
Read blueprints, work orders, or production schedules to determine product or job
instructions or specifications.
Operates or tends soldering and brazing machines that braze, solder, or spot weld
fabricated products or components.
Assemble, align, and clamp workpieces into holding fixtures to bond, heat-treat, or
solder fabricated metal components.
Set up, operate, or tend welding machines that join or bond components to fabricate
metal products or assemblies.
Lay out, fit, or connect parts to be bonded, calculating production measurements,
as necessary.
Moves controls to activate and adjust soldering and brazing machines.
Cleans and maintains workpieces and machines, using equipment and hand tools.
Reads and records operational information on specified production reports.

Receive and direct phone calls, schedule appointments, check-in patients, obtain
necessary patient information to file and update patient records, and ensure all
forms and consents are completed by patients
Check-out patients, assist with referral processing, and arrange laboratory
services
Handle billing process
Prepare patients for examination, take vitals, and record patients' health history
Set-up EKG machines, administer injections and medications, and perform routine
specimen collection and tests
Prepare equipment and examination rooms, and clean instruments
Assist physician with medical treatments, procedures, and exams
Manage inventory of medical supplies and equip exam rooms with appropriate supplies
Assist during medical examinations
Preparing and administering medications, including by intramuscular, intradermal,
and subcutaneous injections—including vaccinations/immunizations, as directed by a
physician or other licensed provider (e.g., a nurse practitioner or physician
assistant)

Organize and schedule appointments


Update and file medical records and insurance reports
Interview patients and document basic medical history
Prepare patients for examination, take vitals, and record patients' health history
Check-out patients, assist with referral processing, and arrange laboratory
services
Prepare equipment and examination rooms, and clean instruments
Assist physician with medical treatments, procedures, and exams
Manage inventory of medical supplies and equip exam rooms with appropriate supplies
Handle receivable and payable accounts and keep financial records
Handling correspondence, billing, and bookkeeping
Produce and distribute correspondence memos, letters, faxes and forms

Jawatan: Pembantu Jualan


Majikan: Mr. Eye Visioncare, Karamunsing
Mula/hingga: 2017 - Kini
Tanggungjawab utama:
Memberikan layanan yang mesra dan sopan kepada setiap
pelanggan
Memberikan informasi tentang spesifikasi, harga dan
ketersediaan stok

Jawatan: Guru Tadika


Majikan: Tadika Nurseri Seremban, Negeri Sembilan
Mula/hingga: 2015 – 2016
Tanggungjawab utama:
Menerima dan menyambut ketibaan kanak-kanak
Merekod dan menandakan kehadiran kanak-kanak pada
setiap hari persekolahan
Menyusun, menyediakan sudut, ruang aktiviti dan alat bantu
mengajar bersesuaian dengan aktiviti pembelajaran harian

Jawatan: Guru Sandaran Tidak Terlatih


Majikan: Sek. Keb. Timbua, Ranau
Mula/hingga: Ogos 2008 – Disember 2008
Tanggungjawab utama:
Merancang dan melaksanakan pengajaran dan pembelajaran
mengikut arahan, dasar dan garis panduan yang ditetapkan
oleh Kementerian Pendidikan Malaysia
Merancang dan melaksanakan aktiviti pengajaran harian,
mingguan dan tahunan
Mengemaskini semua data dan laporan berkaitan mengikut
masa dan arahan yang ditetapkan

QA INSPECTOR responsibilities:
DEC 2020 - FEB 2022
Inspect components and take samples of company products such as
chips.
Ensure chip quality is guaranteed (reject, broken, white chip, not
soldered, no marking & high value.
Carry out the task of ensuring the shipment of incoming and
outgoing products.
Inspecting output samples using industry-appropriate methods,
such as comparing to standards, and examining functionality.
Monitoring the use of equipment to ensure it is safe and discard any
that do not meet requirements.
Keeping measurement equipment operating accurately by following
calibration requirements and calling for repairs

QC responsibilities:
SEPT 2018 - DEC 2020
Check and ensure quality and guaranteed food hygiene.
Make testing of goods on the line, to ensure there are no metal tools
and prohibited substances.
Perform duties within the scope of allergens for the purpose of
product exchange.
Manage sampling work every two hours.
Check the quality of goods example date code plastic design form.
Removing products that don’t meet production standards and
recommending strategies to improve product quality

Assembler responsibilities:

Read and comprehend instructions and follow established procedures


Collect all material and equipment needed to begin the process
Inventory parts and tools used in the assembling process.
Select or modify components according to measurements and specifications
Align material and put together parts to build more complex units
Discern quality of parts and materials used in production.
Interpreting technical documents, such as diagrams, schematics, blueprints, or
other verbal or written instructions.
Working with other members of the line or group in order to assemble products.
Meeting all safety requirements of the company and industry.
Identifying any defective items and handling them according to established
procedures.
Keeping a clean and tidy workspace.
Check output to ensure highest quality
Maintain equipment in good condition
Keep records of production quantities and time
Report on issues, malfunction or defective parts
Follow company procedures and directives.

Follow technical instructions, interpret engineering blueprints and technical


terms.
Discern quality of parts and materials used in production.
Inventory parts and tools used in the assembling process.
Follow company procedures and directives.
Test finished products for defects.
Maintain the tools used to create products.
Keep a clean and well-maintained workspace.

I want to pursue a career by sharing my theoretical and practical knowledge, skill,


and various method of applied science to enhance your organizations processes
towards achieving complete client satisfaction and try to meet every organizational
objectives.

2016 – 2018
Working in Graduan Q preschool
Position : Assistant Pre School Teacher
Provide a safe, caring and stimulating environment for children in the school.
Material & daily activity preparation.
Child observation and record keeping.

2018 – 2019
Working in Flextronics Company
Position : Production Operator
Ensure that equipment are maintained in good and safe working condition.
Work under the guidance of Supervisor to perform and complete assigned the
duties.
Evaluate equipment performance and recommend improvements.

2019 - 2020
Working in Clinic Metrocare
Position : Clinic Assistant
Preparing patient files by obtaining personal and health information.
Setting up and stocking examination and procedure rooms.
Assist doctors and clinic in serving and providing patient care for all clinical
general duties as assigned

Answers and directs all telephone calls and overhead paging inquiries for the
efficient and timely operation of hospital communications. Triages and prioritizes
calls as to their urgency, and accurately routes accordingly.
Provide paging services for patients, staff, and medical providers, using our staff
directory and medical on-call schedule.
Immediately responds to all alarms, security calls, and medical emergencies. Pages
all persons designated to respond to emergencies.
Maintains and cleans all switchboard equipment, identifying and resolving
malfunctions to any equipment through defined problem correction procedures.
Performs other duties as assigned or required.
Provide back-up assistance to other departments as directed.
Operate other communication and emergency systems as required.
Dispatches requests for multiple services as required.

Melakukan kerja-kerja sebagai juruwang stesen minyak


Berwatakkan ceria dan sentiasa mesra pelanggan serta bekerjasa bersama rakan
sekerja.
Menguruskan pertanyaan dan permintaan pelanggan.
Menyusun dan mengemaskini stok.
Menyemak dan mengasingkan stok yang rosak.
Menjaga kebersihan premis kedai.
Mengemaskini laporan dan dokumen.
Menjalani tugasan lain yang telah diaturkan.

Memberikan layanan yang terbaik kepada pelanggan.


Menguruskan pertanyaan dan permintaan pelanggan.
Sentiasa senyum dan mengucap “Terima Kasih” kepada pelanggan selepas bayaran.
Mengira “Float Money” yang disediakan pada setiap permulaan ‘Shift’ dan pastikan
jumlah betul seperti di atas ‘Cashier Float Calculation Form’.
Mengumpul bayaran daripada pelanggan, menyemak harga di komputer dan
mengeluarkan resit untuk pelanggan.
Memastikan barang yang dijual berkeadaan baik dengan kuantiti dan bayaran yang
betul ditunjuk di resit.
Menjalani tugasan lain yang telah diaturkan.
Menjaga kebersihan premis kedai.

Pengendalian dapur, pembersihan dan standard keselamatan di kawasan dapur.


Bertanggungjawab ke atas penyediaan makanan.
Mengekalkan tahap kebersihan di kawasan penyediaan makanan pada setiap masa.
Melaksanakan tugas-tugas berkaitan operasi yang diarahkan dari semasa ke semasa
Meliputi kerja-kerja pembungkusan makanan

Responsible on all bakeries preparation & production arrangement


Maintain a high standard of hygiene and cleanliness in the bakeries preparation and
production areas at all times.
Maintain cleanliness & safety standard in production area.
Perform any other duties as assign by the Superior from time to time

Mengendalikan operasi mesin.


Memastikan output yang baik dan berkualiti.
Menyokong proses pengeluaran dan kualiti produk.
Mengatasi masalah pembuatan dan menyelesaikan kesilapan pengeluaran untuk
produktiviti yang lebih baik.
Memantau kebersihan peralatan produksi.
Mengendalikan dan memantau prestasi peralatan pengeluaran jika perlu.
Melaksanakan tugas seperti yang diarahkan oleh Juruteknik Produksi dan Penyelia.

Manjaga 5S di tempat kerja


Memastikan kerja mengikut SOP yang ditetapkan
Memastikan bahagaian pengeluaran dapat mencapai target dan output yang ditetapkan
Mengikut arahan yang diberi oleh Penyelia.

Melaksanakan tugas mengikut manual prosedur kerja yang ditetapkan Menjalankan tugas
pengeluaran seperti mengendalikan mesin/ peralatan operasi
Menyusun barang-barang
Bertanggungjawab memeriksa mesin pengeluaran
Memastikan prosedur pembungkusan dan kaedah pembungkusan dilaksanakan dan diamalkan
Melaksanakan pemantauan berterusan terhadap produk atau proses untuk memastikan
kualiti produk yang dihasilkan adalah mengikut piawaian syarikat

Membantu pihak atasan dalam memastikan pemeriksaan dijalankan secara betul terhadap
barang ‘work in progress’ dan juga barang siap serta memastikan penyimpanan barang
‘reject’ disimpan di kawasan penyimpanan yang ditetapkan;
Memastikan prosedur pembungkusan dan kaedah pembungkusan dilaksanakan dan diamalkan
Memastikan kebersihan di tempat kerja dan membantu dalam aktiviti 5S
Merekod hasil barangan pengeluaran di dalam borang yang ditetapkan
Melaporkan kepada pihak atasan mengenai abnormaliti keadaan operasi yang boleh
menjejaskan kualiti produk dan keselamatan pekerja
Melaporkan sebarang keadaan operasi yang tidak normal atau tidak selamat kepada
pihak atasan.

OPERATOR PENGELUARAN responsibilities:

Memastikan kebersihan di tempat kerja dan membantu dalam aktiviti 5S


Memastikan kerja mengikut SOP yang ditetapkan
Memastikan bahagian pengeluaran dapat mencapai target dan output yang ditetapkan
Merekod hasil barangan pengeluaran di dalam borang yang ditetapkan.
Memastikan prosedur pembungkusan dan kaedah pembungkusan dilaksanakan dan diamalkan
Melaksanakan pemantauan berterusan terhadap produk atau proses untuk memastikan
kualiti produk yang dihasilkan adalah mengikut piawaian syarikat
Mengikut arahan yang diberi oleh supervisor

Cook Job Responsibilities

Responsible for cooking food per recipes, guidelines & SOP.


Adhere to all food hygiene standard and procedures
Perform cleaning duties, ensuring kitchen & workstation are clean and sanitised.

Assistant Cook/ Kitchen Crew Job Responsibilities

Responsible for food preparation and production per recipes, guidelines & SOP.
Adhere to all food hygiene standard and procedures
Perform cleaning duties, ensuring kitchen & workstation are clean and sanitised.

Cashier Job Responsibilities

To be in charge of the cashier counter / order station


Receive payment by cash, credit/debit cards, vouchers, e-wallet, etc
Responsible to retail selling
Assist with customer service

Bertanggungjawab untuk penyediaan dan pengeluaran makanan mengikut resipi, garis


panduan & SOP.
Mematuhi semua standard dan prosedur kebersihan makanan
Laksanakan tugas pembersihan, memastikan dapur & stesen kerja bersih dan
disanitasi.

Terima bayaran secara tunai, kad kredit/debit, baucar, e-dompet, dsb

Providing information about insurance policies to customers over the phone or in


person
Updating insurance forms with personal information such as name, address, birth
date, social security number, and driver’s license number
Processing insurance claims by collecting documentation from clients, evaluating
claim information for completeness, negotiating with insurance companies on behalf
of clients, and communicating with other departments within an organization
Processing payments received from customers for insurance policies using an
automated system
Processing applications for new insurance policies, installment loan insurance and
updating customer records with policy details
Processing insurance claims by contacting claimants, appraising damage to property,
and making payment arrangements with repair shops or contractors
Updating records of insurance policies by entering information about premiums,
claim status, and payments
Prepare invoice, file and maintain customer insurance files. This information is
personal and confidential. 

Customer Services to include answering phones, greeting customers.


Process and review insurance documentation and ensure all documents are complete.
Processing payments received from customers for insurance policies using an
automated system
Prepare invoice, update ledge, file and maintain customer insurance files.  
Updating records of insurance policies by entering information about premiums,
claim status, and payments
Processing applications for new insurance policies, installment loan insurance and
updating customer records with policy details
Maintain office supply inventory.
Serve as a back-up for other jobs as necessary

Process registration

Oversees food preparation, ensuring compliance with health, safety, food handling,
and hygiene standards.
Ensures customer satisfaction with all aspects of the restaurant and dining
experience.
Handles customer complaints, resolving issues in a diplomatic and courteous manner.
Estimates food and beverage costs.
Manages inventory and purchases food and supplies.
Conducts daily inspection of restaurant and equipment to ensure compliance with
health, safety, food handling, and hygiene standards.
Periodically evaluates restaurant equipment for repairs and maintenance; schedules
for service.
Collaborates with chefs to develop appetizing menus.
Maintains sales records and tracks cash receipts.
Prepares and submits operations reports and other documentation requested by the
regional manager.
Performs other duties as assigned.

Welcome guests to the venue


Provide accurate wait times and monitor waiting lists
Manage reservations
Escort customers to assigned dining or bar areas
Provide menus and announce Waiter/Waitress’s name
Greet customers upon their departure
Coordinate with wait staff about available seating options
Maintain a clean reception area
Cater to guests who require extra attention (e.g. children, elderly)
Answer incoming calls and address customers’ queries
Assist wait staff as needed
Established long-lasting vendor relationship through successful sales goals and
professional business practices
Marketed the company catalog through various communication methods
Maintained knowledge of company products
Provided customer with a personalized experience, helping them find products to
meet their unique needs
Conducted presentations on the latest products

Greets customers and helps them feel welcome


Demonstrates the proper use of various beauty and skin care products
Sells beauty, hair, and skin care products (including cosmetics, serums, and
lotions) when appropriate
Identifies client needs and goals, and assists them in finding and selecting
appropriate products
Marketed the company catalog through various communication methods
Maintained knowledge of company products and advises clients on proper skin care
Manages stock and presentation of products
Marketed the company catalog through various communication methods

Provide customer service by greeting and establishing a relationship with customers


while informing them of our products and services.
Perform cashier functions and follow minor policy while completing customer
transactions
Participate in wine, spirits, and beer training to learn how you can provide
customers with recommendations and connect them to the right products
Replenish and maintain inventory and store visual presentation, including home
spots, end caps, and platforms in preparation for product delivery
Maintain store safety and cleanliness standards on the sales floor, stock room,
lockers, kitchen, bathroom, etc.

Deliver exceptional customer experience by greeting and establishing a rapport with


customers while informing them of our products and services.
Learn product portfolio to provide customers with recommendations and connect them
to the right product(s).
Maintain store visual presentation according to company merchandising guidelines,
including the maintaining of aisles by following established sorting and stocking
guidelines
Replenish and maintain inventory, including home spots, end caps, and platforms in
preparation for product delivery.
Perform cashier functions and adhere to minor policy while completing customer
transactions.
Direct customers through the checkout lanes while accurately handling cash, credit
cards, gift cards, coupons, and balance a register drawer.
Maintain store safety standards.
Ownership of store cleanliness and assist in maintaining standards on the sales
floor, stock room, lockers, kitchen, bathroom, etc.

Prepare welcome packages for incoming meeting planners


Additional job related duties as required
Become proficient in the use of cater pro catering program
Support the Private Event Director in selling private functions
Support Private Event Director with creating marketing materials to promote private
events
Manage private event social media posts
Distribute daily and weekly reports, ensuring acc
Coordinates budgeted costs and manages expenses of Stewarding departments
Coordinate Stewarding setups, function and kitchen managers
Assists with scheduling, training, and coordinating Stewarding team members

No.36, Jalan M30, Lorong 2,


Taman Merdeka, 75350, Melaka, Malaysia.
jacobfrancis952@gmail.com
+601128651646

To be recognised as organisation’s valuable resources by performance that


achieves excellent corporate productivity and insights into the organization
hence attaining ultimate success by merit

T S FABRICATOR SDN BHD

T S Fabricator specializes in the design and manufacture of precision, quality


hydraulic cylinders across Melaka. T S Fabricator is the main contractor for
ANSELL SDN BHD and leading player within the hydraulic cylinder market,
offering its rapid response services nationwide.
Hydraulic Technician
October 2018 – Present
Install, maintain and repair hydraulic pneumatic systems.
Read blueprints while diagnosing defects.
Perform preventive maintenance of hydraulic systems.
Perform welding, metal fabrication assembly.
Operate, grinders, oxy, milling and lathe machines.
Repairing valves, pumps and cylinders.
Assembly of hydraulic cylinders.

Hawker Pacific (Malaysia) Sdn Bhd


A trusted name in aviation since 1978. Hawker Pacific is the leading
integrated aviation solutions provider with more than thirty years’ experience
serving corporate, government and private customers across the Asia Pacific
and the Middle East.
Aircraft Maintenance Trainee
January 2018 – June 2018
Job scope
Assisting engineers to work under deadline of related CAMO tasks on
maintenance checks such as “weekly”, ‘A’ and ‘C’ checks in accordance with
CAAM regulations and standards to ensure that aircraft is in top working
order and to troubleshoot any defects before it leaves the ground.

2009 - 2013

Julian Lee
Director of Transform Us Kindergarten
Contact No.: 019-3304881

Amirah
Executive | Human Resources
T S FABRICATOR SDN BHD
Phone: +06 332 9220
Fax : +06 317 3737
Email: tsengr09@gmail.com

Parthiban Krusnamurthy
Maintenance Engineer / Team Leader
HAWER PACIFIC MALAYSIA
Phone: +60 3 7848 1233
Mobile: +60 14 931 9476
Email: parthiban.k@hawkerpacific.com

Highly motivated and eagerly seeking for knowledge. I am very devoted into
healthcare line and will carry out every opportunity that given to me with full
responsibility.

Membuat draf dan surat-menyurat.


Menyimpan dokumen penting dalam fail
Menguruskan urusan pejabat
Menjaga dan menguruskan peralatan pejabat
Menguruskan resit atau invoice keluar dan masuk
Membuat penyata gaji untuk kakitangan
Memaklumkan kepada bos atau majikan jika terdapat perkara yang urgent
Menyediakan laporan dan minit mesyuarat jabatan

Menguruskan pertanyaan dan permintaan pelanggan.


Menyusun dan mengemaskini stok.
Menyemak dan mengasingkan stok yang rosak.
Menjaga kebersihan premis kedai.
Mengemaskini laporan dan dokumen.
Menjalani tugasan lain yang telah diaturkan.

Membersihkan dan menyusun peralatan-peralatan masakan


Membersihkan kawasan Kedai Makan dan menyusun kerusi meja sebelum dan selepas Kedai
Makan dibuka
Menyediakan makanan dan minuman ringkas untuk pelanggan
menyediakan makanan & minuman (akan diberi latihan)

Membersihkan dan menyusun peralatan-peralatan masakan


Menyediakan bahan-bahan menu untuk tukang masak
mengambil pesanan daripada pelanggan
Memenuhi order pelanggan untuk “dine-in” dan “take-away”
Menjaga kiosk dengan bersih mengikut SOP yang telah ditetapkan

Ensure smooth Customer Service function in accordance to policies and guidelines


adopted.
Respond to and resolve complaints or negative comments raised by patrons/ visitors
within the time frames set up, with the assistance of HODs concerned.
Carry out ward rounds to visit all inpatients on a daily basis and to collect
feedback.
Responsible for the smooth facilitation of all VIPs, corporate customers and
special visitors.
Responsible for all Inpatient & Outpatient Feedback forms.
collate and chart data to be used for monthly Customer Service review meetings.
Participate in and contribute towards quality improvement initiatives / programs /
activities conducted at the department or Hospital level as assigned.
To perform other duties as assigned by management from time to time

Create a positive image and lead consumers to use it

Identify interest and understand customer needs and requirements


Set up booths or promotional stands and stock productS
A sales promoter must provide all the needed information on promoted products and
services
Assist customers in finding the suitable product they are looking for
Provide advice and guidance on product selection to customers
Build lasting relationships with customers by contacting them to follow up on
purchases, suggest purchase options and invite them to upcoming events
Consistently seek new product knowledge to act as an expert for the customer

Identify interest and understand customer needs and requirements
Provide all the needed information on promoted products and services
Assist customers in finding the suitable product they are looking for
Provide advice and guidance on product selection to customers
Set up booths or promotional stands and stock products
Arrange merchandise to look tidy and attractive to customers
Engage with customer and discover their wants and needs
Submit daily sales report through the company sales app

Build lasting relationships with customers by contacting them to follow up on


purchases, suggest purchase options and invite them to upcoming events
Consistently seek new product knowledge to act as an expert for the customer
Present products using interactive materials such as videos, charts, slideshows
etc.
Set up booths or promotional stands and stock products
Arrange merchandise to look tidy and attractive to customers
Disseminate product samples, brochures, flyers etc.
Engage with customer and discover their wants and needs
Submit daily sales report through the company sales app

Achieve high levels of customer satisfaction through excellence in receiving,


identifying, dispatching and assuring quality of goods
Measure and report the effectiveness of warehousing activities and employees
performance
Organize and maintain inventory and storage area
Ensure shipments’ and inventory transactions’ accuracy
Communicate job expectations and coach employees
Determine staffing levels and assign workload
Interface with customers to answer questions or solve problems
Maintain items record, document necessary information and utilize reports to
project warehouse status
Identify areas of improvement and establish innovative or adjust existing work
procedures and practices
Confer and coordinate activities with other departments

To assist Compliance Executive in all matters relating to compliance &


sustainability which includes all documentation and implementations of compliance &
sustainability.
Liaise with various departments to compile information and documents relating to
compliance & sustainability and MSPO certification.
Develop and deliver compliance & sustainability training.
Participate in compliance meetings and follows up on action items.
Prepare and deliver reports (written and verbal)
Promote ethic based work culture
Come up with efficient compliance solutions.
Develop and execute a training and awareness strategy and implement compliance &
sustainability training.
Perform and document the compliance planning process defining and prioritizing
forthcoming all activities related to MSPO certification to sufficiently address
regulatory requirements and guidelines.
Some travelling may be required.
Any additional ad hoc duties that may be required at the time.

Preparation, update and maintaining documentation (record & filing) including MSPO.
Ensuring MSPO certification is valid and lead the team for surveillance audit
(anually) and re-certification audit (5 years) to organize related meeting &
training to the staff and workers.
Ensuring MSPO & HSE physical requirement are fully compy (ex: Signage & Labelling)
Ensuring DOSH requirement are fully comply (report/Documentation/Physical)
Provide support to supoervisor and management
Assist onboarding staff process

Waitress Work Description:


Greet customers and hand out menus.
Take meal and beverage orders from customers and place these orders in the kitchen.
Make menu recommendations and inform patrons of any specials.
Deliver meals and beverages to tables when they have been prepared.
Ensuring the food order is made correctly by kitchen staff and looks presentable
for guests
Following health code standards with regards to the handling of food
Prepare the bill for tables when requested.
Cash up bills and ensure that the correct amount has been paid.

Cashier Work Description:


Provides a positive customer experience with fair, friendly, and courteous service.
Collects payments by accepting cash, check, or charge payments from customers and
makes change for cash customers.
Balancing the cash register and generating reports for credit and debit sales at
beginning and end of work shift.
Accepting payments, ensuring all prices and quantities are accurate and proving a
receipt to every customer.
Processing refunds and exchanges, resolving complaints.
Bagging or wrapping purchases to ensure safe transport.
Maintains checkout operations by following policies and procedures and reporting
needed changes
Maintains a safe and clean working environment by complying with procedures, rules,
and regulations.

Warehouse Associate responsibilities include:


Processing, packaging and shipping orders accurately
Organizing stocks and maintaining inventory
Inspecting products for defects and damages

Warehouse worker Responsibilities


Inspect products for defects and damages
Examine ingoing and outgoing shipments
Organize warehouse space
Receive, unload and place incoming inventory items appropriately
Check, verify and fill customer invoices
Prepare orders by processing requests and supply orders; pulling materials; packing
boxes; placing orders in delivery area
Maintain inventory controls by collecting stock location orders and printing
requests.
Maintain quality service by following organization standards
Maintain safe and clean work environment by keeping shelves, pallet area, and
workstations neat; maintaining clean shipping supply area; complying with
procedures, rules, and regulations
Store Assistant Responsibilities
Provide assistance to the store manager in his day-to-day tasks.
Greet and welcome customers to the store in a pleasant manner.
Assist store staff in displaying products in an easy-to-locate manner.
Assist and help customers in locating their items of purchase.
Inspect items and products for any breakages or damages.
Assist stores staff in managing inventory controls.
Maintain the store area neat and clean and sanitized.
Handle safely and delicately the items and products in a store.
Cartwheel and haul customers’ purchases up to the exit point.
Implement best standards in providing customer services in a store setting.

Storekeeper Duties and Responsibilities:


Maintain receipts, records, and withdrawals of the stockroom
Receive, unload, and shelve supplies
Perform other stock-related duties, including returning, packing, pricing, and
labeling supplies
Inspect deliveries for damage or discrepancies; report those to accounting for
reimbursements and record keeping
Rotate stock and coordinate the disposal of surpluses
Ensure adequate record keeping and manage all documentation to confirm proper stock
levels and maintain inventory control
Coordinate the handling of freight, the movement of equipment, and necessary minor
repairs

Line Worker Responsibilities:


Installing, maintaining and performing emergency repairs relating to overhead and
underground electric systems.
Framing and setting power, security and street poles.
Installing primary and secondary lines.
Finding and fixing cable faults, and restoring power.
Preserving electrical distribution systems.
Installing metering equipment.
Setting underground transformers and switches.
Keeping accurate reports and records of work activities such as work orders.
Responding to call-outs.

Billing Clerk hospital Job Description:


To update patient account and insurance medical reports on daily basis.
To verify all charge ticket submitted to ensure completeness of charges.
To prepare invoices upon patient discharge and to verify by Billing Officer if any
problem arise.
To prepare interim/ estimation bill upon patient request.
To print out detail transaction on daily basis for Billing Officer to counter
check.
To maintain complete set of charges and pricing.
To calculate charges manually for all items used if system not available.
To report to Billing Officer when uncertain about item usage in the charge ticket.
To print daily statement of account for patient to top up deposit.
To file all invoices and sort documents in chronological order.
To record QA on daily basis for billing officer to verify.
To liaise with external parties’ i.e. Laboratory and Hospital to obtain charges
upon discharge.
To perform any other duties as assigned by management from time to time.

Provide general support as receptionist (schedule, record and arrange appointments)


Responsible for cashier duties such as processing cash, debit, credit and check
transactions using cash register or other point-of-sale system.
Day to day accounting operation activities and functions such as data entry
accounting system.
a) Bank in daily collection
b) Key in emas system
c) Daily summary report (excel)
d) Submit claim HQ (free service & pdi)
e) Recognization
f) Monitor governmant car and key in ePerolehan
g) Merimen system (claim windscreen)

Sales Department
Process registration. The main responsibilities are as follows:
a) Checking file customer
b) Request e-excise
c) Submit k1
d) on insurance
e) Use system JPJ to register system or prepare documentation to register at
counter JPJ.
f) invoicing and prepare invoice to send to the bank
g) Follow up disbursement from bank and SA
h) Submit claim customer
Serve as a back-up for cashier duties as necessary
Any other ad-hoc assignment from time to time.

Internship - Administrative
AZRUL HISYAM AGENCY
Jan 2020 - Mac 2020
Make sure the insurance create is satisfy for client.
Submit the insurance details to the client through Pos
Office.
Manage the insurance quotations for the client request.
Call the client to make a reminder about insurance policy.
Keep update the client details for restructure insurance
policy .

Sales Advisor
ONE TWO SIX MARKTING
Aug 2020 - Present
Keep track of inventory.
Provide customers with information about items.
Check for stock at other branches or order requested stock
for customers
Collecting all the data into a reports and financial
statements, from daily cash flow for a phone store everyday.

Jururawat Masyarakat U19 Skop Kerja:


Mengetuai Rumah Bidan Kerajaan/Klinik Desa
Memberi perkhidmatan kesihatan ibu mengandung.
Memberi perkhidmatan kesihatan bayi/kanak-kanak.
Memberi perkhidmatan rawatan ke rumah.
Memberi perkhidmatan perancangan keluarga.
Memberi pendidikan kesihatan.
Menyambut kelahiran bayi.

Bertugas atas panggilan bagi kes kebidanan.

Jururawat Masyarakat U24 adalah ahli pasukan kesihatan yang berkhidmat


untuk masyarakat di dalam Program Pembangunan Kesihatan Keluarga
dan bertanggungjawab terus kepada Jururawat Kesihatan dan Ketua
Jururawat Kesihatan dalam aspek
Jururawat Masyarakat U24 skop kerja:
Membantu Jururawat Kesihatan merancang pengalaman klinikal dan amali serta memberi
orientasi kepada
Jururawat Masyarakat Pelatih.
Membantu Jururawat Kesihatan dalam pengurusan harian di klinik kesihatan dan
penyeliaan.
Membantu Ketua Jururawat Kesihatan dan Jururawat Kesihatan dalam latihan
kejururawatan.
Memberi bimbingan, latihan dan seliaan Jururawat Gred U19 dan Jururawat Pelatih
Menjalankan tugas-tugas Jururawat Masyarakat Gred U19 dari segi amalan
kejururawatan, pengurus kejururawatan, latihan kejururawatan, program kualiti dalam
kejururawatan, dokumentasi dan lain-lain tugas.
Menghadiri kursus-kursus dalam perkhidmatan yang dianjurkan di peringkat daerah,
negeri dan KKM.
Mengambil bahagian dalam latihan dan penyelidikan apabila perlu

Senior Specialist
STANDARD CHARTERED GLOBAL SERVICES SDN BHD
Department: Transaction Monitoring NonCB (supporting Singapore Act process)
Sept 2016 - Present

Performing escalation from Level 2 for corporate and retail banking clients
transaction to identify suspicions money laundering concerns activity.
Conducting searches, gathering data and recording evidence from internal systems,
the INTERNET, commercial databases and accumulating facts from investigations
Reporting unusual client activities which related to money laundering or terrorist
financing or any Money Laundering concerns by filing STR’s to exit clients.
(current trending in Singapore is MoneyMule)
Applying integrated processes and procedures aimed at meeting internal and external
regulatory or policy guidance.
Conducting alert investigation using global standard policies, procedures and tools
aimed at meeting internal and external regulatory requirements.
Operating within agreed business SLAs and confidentiality standards. Nil breaches
Maintaining a proactive curiosity and pursue investigations to a greater level of
diligence than normally required for the standard due diligence.
Applying and imparting knowledge of money laundering processes.
Involved i contributing many positive ideas to be shared to the team such as
procedure log for reference for all team mates, compiling and sharing of updates
and procedure.
Responsible for making sound judgments and decisions on the alerts in accordance to
the operating guidelines, procedures and customer interaction module to prevent and
minimize AML losses.
Apply or adapt knowledge (obtained from training) of any imposed sanctions(s) or
laws/regulation(s) to the task at hand

Additional Task
Leading entire team for daily hudlle weekly twice
Leading feedback session to level 1 & 2 for unnecessary movements; quality and
knowledge sharing on updated process
Taken part in process improvement country level
Currently on going another process improvement for manual cases with level 1 & 2
Spot awards and also GEM award holder
Monitoring attendance, system request for new joiner, training materials and etc
for new joiners
Raising systems for existing staff, trainings and etc to be cascaded to downlines
for management updates
Liaising with stakeholders and updating on my downlines status on daily basis
Liaising directly with RM’s for urgent clarification
Additional position held: Secretary 2 for GBS MY event team @ MyChamps

Assistance Manager (Senior Analyst)


CITIGROUP TRANSACTION SERVICES (M) SDN BHD
Department: Anti Money Laundering (ICG-India)
Feb 2014 till Present

Monitoring of corporate and/or retail banking client transactions to detect any


suspicions of money laundering or terrorist financing activity.
Conducting searches, gathering data and recording evidence from internal systems,
the INTERNET, commercial databases and inquiry with business or Compliance contacts
within Corporate.
Accumulating facts from investigations to be utilized in presentations to Senior
Management and Compliance.
Reporting unusual client activities which might relate to money laundering or
terrorist financing.
Performing review of investigations to ensure appropriate dispositions, enquiry,
and escalation have been recommended by analyst submitting requests for further
information or suspicious activity recommendations.
Applying integrated processes and procedures aimed at meeting internal and external
regulatory or policy guidance.
Conducting alert investigation using global standard policies, procedures and tools
aimed at meeting internal and external regulatory requirements.
Operating within agreed business SLAs and confidentiality standards.
Maintaining a proactive curiosity and pursue investigations to a greater level of
diligence than normally required for the standard due diligence.
Applying and imparting knowledge of money laundering processes.
Involved in contributing many positive ideas to be shared to the team such as
procedure log for reference for all team mates, compiling and sharing of updates
and procedure.
Responsible for making sound judgments and decisions on the alerts in accordance to
the operating guidelines, procedures and customer interaction module to prevent and
minimize AML losses.
Apply or adapt knowledge (obtained from training) of any imposed sanctions(s) or
laws/regulation(s) to the task at hand

Officer
CIMB Bank Bank
Department : Biz-Channel (Cash Management)
Sept 2011 - Jan 2014

The above managing relates to the below Cash Management Products.


✓ Auto pay / Auto Credit system and product management.
✓ Bizchannel online internet banking setup and management
✓ Gateway System for Bulk Cheque & Business (Biz) Cheque system.
✓ Manual cheque collection or Secure Cash Transfer (Land Base Vendor [KLACH])
✓ Direct Debit (Bizchannel & Gateway) system setup & management.

✓ Liquidity Management Service (LMS).


✓ Government payroll (AG Bulk Payment) Setup and management.
✓ FPX (Financial Process Exchange) for E-Kehakiman (E-Filling) & Customs.
✓ Auto Collection Inquiry.
✓ BizCheque
✓ Calculating of points and assist on BizLoyalty Programme
✓ Acting TL during absence

Additional involvement
Managing complaints from preferred and non-preferred clients.
Mentor for new intake
Relief for Supervisor on absence
Attending cold call meetings with preferred clients.
Conduct training for new onboard & existing staffs.
Specialised in BizCheque (provide training to new intake)
Ensure the turnaround SLA for all types of inquiry are attended on timely manner.
Lead the Bizchannel support team in absents of superior.
Revamp the entire operational process flow for Bizchannel Internet Banking System
(2012)
Inbound call only for preferred queue proximately 2 – 5 calls only on daily basis
Assist on escalation for MASS CALL CENTRE / Validate complaints and respond to
customer’s
Always gain/expand knowledge all the software and products
Created knowledge based for the new intake

Achievement & Activities


Two (2) awards for July & August for performance.
Best Staff Award 2012 by Dato’ Sulaiman

As for the preferred client’s below are the few out of many under my vigilance

(1) AIR ASIAX BERHAD


(2) TNB
(3) Sabah Ports
(4) AEON CREDIT SERVICES
(5) Parkson Corporation Sdn Bhd
(6) Tune Talk S/B
(7) SIME DRABY
(8) Malindo Airways

Service Banker (Singapore Division)


Standard Chartered Bank
Department: Virtual Banking Division (Credit Card, Mortgage & CASA)
Jan 2010 - July 2011

Job Responsibilities:
Answering inbound calls only
Responsibilities to solve customer’s problem and giving solution
Updating interaction between customers using C1, Hogan and CCMS system
Following up on call back and tasks forwarded by other colleagues
Preparing notes and early log-in
Team work and self-motivated

Achievement & Activities


Two (2) complement from customer on services rendered.
Charity board member (AJK inbound SG)
Volunteer’s for all marathon’s held by SCB

Litigation Secretary cum Parliament


KARPAL SINGH & COMPANY
Department: Civil Litigation - Criminal
Jan 2002 – August 2009

Job Responsibilities:
Drafting writ of summons, summons, originating summons and statement of claim;
affidavits, letter of demand, summary judgment applications, notice of motion in
winding-up matters, written submissions, etc;
Portfolio includes general civil litigation;
Translating from Malay – English / English - Malay
Responsibilities to enter diary after court matter’s
Arranging mention on behalf (M.O.B) for outstation’s matter
Following up pending bill’s for early settlement with clients
K.I.V system to follow-up with instructions
Updating every and each action completed on monthly status report
Preparing and drafting correspondence
Arranging appointment for Mr. Karpal with client’s and press and also free dates.
Attending and preparing correspondence for parliament.
Forwarding all emails, incoming mails and correspondence

To be part of a progressive, dynamic and people-oriented organization in which I


can specialize and contribute to the success of the organization through my
knowledge, experience and competencies to gain further exposure and experience.
Creative and resourceful, posses’ exceptional command of English. Excellent
communication and interpersonal skills, with a keen interest in meeting new people.
I possess the determination to deliver the performance in banking sector with
utmost sense of obligation and diligence.

FEB 2020 – AUG 2021


SUPERVISOR
TEN JAPANESE RESTAURANT
Oversee all restaurant operations to ensure that restaurant run smoothly, Checking
in on dining
customers to enquire about food quality and service, Monitoring inventory and
ensuring that all
food supplies and restaurant essentials are adequately stocked.

BRANCH SUPERVISOR
FLASH EXPRESS MALAYSIA
FEB 2022 – AUG 2022
Oversee and handling 4 employee in the branch
Handling customer queries and providing solutionsfor complaints.
Report writing to management.
Liaising with the Hub’s for parcel related claim submission, schedule and leave
management for employee.
Overall handling employee, parcel delivery arrangements, branch, hub’s and
management related

FRONT OFFICE ASSISTANT MANAGER


REPLICA INN HOTEL
JAN 2014 – MAY 2019
Responsible for checking guest in and out the hotel as well as performing
administrative task
such as managing booking thru online and phone
Verifying guest’s payment methods during check in.
Solve guest problem within the time period.
Sending contract rate to travel agency.
Manage front officers schedule.

SUPERVISOR
TEN JAPANESE RESTAURANT
FEB 2020 – AUG 2021
Oversee all restaurant operations to ensure that restaurant run smoothly.
Checking in on dining customers to enquire about food quality and service.
Monitoring inventory and ensuring that all food supplies and restaurant essentials
are adequately stocked.

CUSTOMER SERVICE ASSISTANT


CELCOM
DEC 2010 – SEPT 2013
Maintaining a positive, empathetic, and professional attitude toward customers all
the times.
Updating user details in CRM.
Acknowledging and resolving customers complaints.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating with customers through various channels.

ADMIN ASSISTANT,
BAR COUNCIL MALAYSIA
OCT 2006 – NOV 2010

Handling complaints against lawyers,


Attending phone calls from publics, lawyers, and government employee
Intervene the firm lawyers, appoint intervention solicitor
In-charge to prepare letters to land office and advertise notice in newspapers.
Check and update lawyers’ details,
Sending notice to lawyers and clients through emails.
Email to banks to collect client report files.
Assisting in filing and document management and handling disciplinary board.
Arranging and handling library in bar council.

Model Responsibilities:

Following the directions of photographers and posing for photoshoots accordingly.


Participating in advertisements and television commercials to promote various
products and services.
Participating in runway shows by modeling designers’ clothing, accessories,
footwear, and jewelry.
Participating in trade shows and conventions to advertise business products.
Maintaining an updated portfolio of work.
Collaborating with hair and clothing stylists as well as makeup artists to create
specific looks.
Following suitable health and fitness regimens to maintain a well-defined physical
appearance in accordance with industry standards.
Conducting research on designers’ fashionwear as well as other products that are to
be modeled and promoted.

Beauty Advisor job scope:


Greets customers and helps them feel welcome
Demonstrates the proper use of various beauty and skin care products
Sells beauty and skin care products (including cosmetics, serums, and lotions) when
appropriate
Identifies client needs and goals, and assists them in finding and selecting
appropriate products
Marketed the company catalog through various communication methods
Maintained knowledge of company products and advises clients on proper skin care
Manages stock and presentation of products
Marketed the company catalog through various communication methods

Beauty Consultant Duties and Responsibilities


Make product recommendations
Provide skincare consultations
Offer makeovers
Answer customer questions
Demonstrate makeup techniques
Provide samples
Assist with any other tasks as needed

Greets customers and helps them feel welcome


Demonstrate proper use of makeup and skin care products
Cross-sell beauty products, when appropriate
Identify customer needs and recommend cosmetics and skin care products based on
their preferences
Help clients find products they’re looking for in our store
Ensure proper presentation of products on shelves
Explain to customers how to use products they’re interested in buying
Advise customers on how to take care of their skin
Inform customers on prices and special offers
Replenish stock as needed

Clinic Assistant
TMC Fertility Puchong
Aug 2021 - May 2022
Greets patient in friendly and polite manner
Ensure patient's medical record and the relevant document are available prior to he
consultation.
Assists consultant in procedures
Ensure follow up appoinments are issued
Answer telephone calls and directs call to a consultant when necessary
Maintains patient confidentiality at all times.

Sales Assistant
SERDANG RAYA AUTOCITY
Jan 2019 - July 2021
Greet and assist customers in purchasing cars according to their request
Handling and following up with the proper documents
Submitting loan documents to the Superior
Updating documents after loan procedure

Patient Service Associate


CHANGI GENERAL HOSPITAL
Dec 2016 - Dec 2018
Attending to patient’s inquiry regarding appointments and bills
Handling with patient data’s and medical record
Assisting doctors during procedures (injections, dressing for wound)
Monitor patients vital signs before appointments
Prepare patients X-RAY and MRI reports before appointments
Managed patient queue upon registration

Medical Assistant
Klinik Damai Equine Park
Apr 2015- Nov 2016
Registering patients to consult doctor
Provide medicine by doctor prescription
Handling payments for consultations
Assist doctor for wound dressing

Bureau De Change (BDC) Sales Executive Job Scope:


Perform all transactions in compliance with the Bank’s guidelines and policies;
Focus and achieve individual targets while understanding and assisting team sales
targets;
To up-sell foreign exchange currencies and promote remittance via CIMB;
Assist current and potential customers in their banking needs;
Attend customer requests, inquiries, problems and complaints;
Develop and build long-term relationship with customers;
Manage offsite BDC whenever required.

Telemarketing Executive Responsibilities:


Creating achievable sales goals that grow progressively larger over time.
Informing staff of individual and overall sales targets to promote accountability
within the team.
Assigning shifts in accordance with the target market's availability.
Updating customers' details on our database, and then sharing this information with
staff.
Tending to highly technical or serious questions and complaints.
Training new hires and monitoring current staff to ensure consistency in
performance.
Freeing the workplace from noise and other interruptions that could distract staff
and clients.
Performing regular checks on telephone connections to ensure that these work
perfectly.
Reporting on salient achievements and impediments.

Contact businesses and private individuals by telephone to promote products and


services.
Maintain detailed records of outgoing and ingoing calls as well as follow up
information and outcomes
Meet or exceed projected weekly and monthly sales goals
Intercept and respond to customer complaints or concerns with products and seek to
resolve the problem while adhering to company policy
Accurately document the customer's personal information including phone number,
address and other order information
Persuasively engage the customer in conversation to explain how the item will add
value to their lives and meet their needs
Ask relevant leading questions to understand the customer's needs and recommend the
best product or service for their purposes
Follow prepared sales script to provide accurate information about a products
price, features and benefits

Data Entry Clerk duties and responsibilities


Input new information into database systems
Create and manage spreadsheets
Control the data probity by performing comparative analysis of different sources
Regularly update existing database system records
Produce reports
Retrieve data as requested
Perform regular backup and security database activities
Document, organize and store relevant documents

schedule and plan individual tutoring sessions for students


provide tuition that is appropriate for the individual's needs and study level
prepare students for exams or tests required for acceptance to education or
training opportunities
assess any barriers to students' study progress
maintain up-to-date knowledge of the curriculum content and qualification
frameworks you're providing subject tuition in
use relevant tutoring methods and materials
deliver video tutorials and facilitate online forums (if working as an online
tutor)
keep student records, produce progress reports and make sure all individual student
information is safely filed away
deliver a professional service
manage financial arrangements yourself or through an agency
promote your services and skills to gain students and recommendations
work to tutoring agency standards if you receive tutoring requests through them
ensure you meet health, safety and relevant insurance requirements and work in line
with child protection regulations
operate your own private tutoring business, either full time or as an additional
source of income around other employment.

Waitress Hospital
TTSH Hospital Singapore
May 2020 - Apr 2022

Prepare food items such as fruits, vegetables, and meats by cutting, dicing, and
slicing them.
Assist in preparing dishes for patients following doctors’ instructions for each
patient.
Put together meals for patients keeping in mind allowed nutritional values.
Follow instructions for meal preparations for patients with food allergies and make
sure to omit any ingredient that may cause gastronomical trouble.
Prepare food trays with items such as plates, flatware, napkins, and condiments.
Apportion food items correctly and follow accompanying diet lists.
Place trays in dumbwaiters or pushcarts and physically push them through hospital
corridors to assigned floors.
Serve trays to patients by placing them on tables and assisting them in partaking
in their food.
Collect food trays and dirty dishes and cart them back to the kitchen for washing.
Assist in washing and drying dishware, glassware, and flatware.
Coordinate with laundry services to ensure that clean napkins and tray liners are
available constantly.
Handle kitchen garbage disposal activities by placing trash in appropriate
receptacles.
Assemble and serve food items to hospital staff members by following daily menus.

Kitchen Helper
Beauty in The Pot Restaurant Singapore
Feb 2019 - Apr 2020
Preparing meal ingredients for the cook, which includes washing, peeling, cutting,
and slicing ingredients.
Assisting kitchen staff to unload food supplies from delivery trucks.
Properly washing and drying all dishes, utensils, cooking instruments and cutting
boards.
Neatly putting away all utensils, cooking instruments, dishes, and cutting boards
in their respective places.
Packing take-out orders as needed.
Removing garbage, replacing garbage bags, and washing garbage cans.
Mopping and sweeping the kitchen areas as required.
Storing ingredients and food items according to food safety standards.

Retail Assistant
HOSPIMART SHOPPE
Jan 2008 - Dec 2018
To ensure smooth and efficient retail operation and work closely with the immediate
supervisor.
Provide best customer service and responds to the customer needs.
Introduce and promote products to customers.
Handle food orders from customers and ensure food product preparation and
disposable process follow food handling SOP.
Operate a cash register including cash and credit card transaction. Follow company
policies and procedures regarding cash register operation.
Assist in maintaining store cleanliness, safety and housekeeping.
In charge of stock replenishment.

Pharmacy Assistant Responsibilities:


Taking inventory of all medication and pharmaceutical supplies.
Processing sales transactions for medications and other pharmaceutical supplies.
Directing all questions relating to prescriptions, health matters, or medications
to the pharmacist.
Answering all incoming telephone calls in a professional manner.
Restocking shelves with medications and other pharmaceutical supplies.
Accurately typing and printing out prescription labels.
Attending to emails and fax messages.
Ensuring that work areas are organized and clean.

Quality Inspector Responsibilities:


Reading blueprints and specifications
Monitoring operations to ensure that they meet production standards
Recommending adjustments to the assembly or production process
Inspecting, testing, or measuring materials or products being produced
Measuring products with rulers, calipers, gauges, or micrometers
Operating electronic inspection equipment and software
Accepting or rejecting finished items
Removing all products and materials that fail to meet specifications
Reporting inspection and testing data such as weights, temperatures, grades,
moisture content, and quantities inspected

Setting quality standards for the factory following buyer’s requirements and
guidance for each departments and processes.
Establish SOPs for production and preparatory processes to get right first time
quality from each process.
When established quality standards are there in a company they need to follow and
control the factory quality standard.
Monitor the quality of the product through the various stages of production.
Accepting or rejecting finished items
Removing all products and materials that fail to meet specifications

Provided and implemented corrective actions to prevent reoccurrence's of special


and common cause variances.
Identified and eliminated non-conformances.
Labeled, processed, and recorded factory floor and manufacture defects.
Performed operational and program reviews.
Purchased all necessary parts for production.
Implement quality control procedures and provide updates to maximize efficiency
Thoroughly test merchandise using established criteria
Track defects, test results or other regularly reported quality control data
Audited production paperwork for daily and monthly inventories.
1) Membantu pelanggan mereka bentuk design pakaian yang dikehendaki.
2) Membuat pattern atau pola pakaian mengikut kehendak pelanggan.
3) Bertemu dengan pelanggan samada di Kilang ataupun di luar.
3) Menyelia dan berkerjasama dengan bahagian Tailor untuk menyiapkan sampel
pakaian.
4) Menyelia dan berkerjasama dengan bahagian Cutting untuk memotong kain mengikut
pola
5) Membuat design menggunakan Photoshop mengikut keperluan.
6) Memberikan idea design yang menarik dan kreatif kepada pelanggan.

Mencapai sasaran pengeluaran produk untuk sewing cover setiap hari mengikut
perancangan pengeluaran.
Mengendali pemeriksaan harian pada peralatan mesin menjahit sebelum memulakan
produksi.
Memastikan semua peralatan (jarum, sekoci, guide) yang diperlukan ada pada mesin
jahit
Bertanggungjawab dalam menggunakan peralatan yang betul mengikut proses yang
diperlukan (single stitching, double stitching, lock stitch).
Memastikan tahap piawaian kualiti dikekalkan terhadap proses jahitan dengan
melakukan CHECK-DO-CHECK pada barang jahitan.
Mengasingkan barang rosak / atau berkemungkinan rosak
Melakukan kerja dalam keadaan selamat
Melakukan pengemasan dan pembersihan pada mesin jahit dan Kawasan kerja sebelum
akhir waktu bekerja setiap hari.
Melaporkan masalah kualiti pada produk, kerosakan mesin jahit dan kemalangan kepada
pihak atasan.
Melakukan apa-apa tugas yang diarahkan oleh pihak atasan.

Tailor/ seamstress job decription:


Sew garments, using needles and thread or sewing machines
Assemble garment parts and join parts with basting stitches, using needles and
thread or sewing machine
Remove stiches from garments to be altered, using unpicker and snippers
Examine tags on garments to determine alterations that are needed
Fit, alter, repair and made-to-measure clothing, according to customers and
clothing manufacturers’ specifications and fit, and applying principles of garment
design, construction and styling
Press garments, using steam irons or pressing machines
Maintain garment drape and proportions as alterations are performed
Stitches two or more fabrics of the same patter piece together, or with other
material using basting stitch
Record time taken used to complete each garments in log book

Mengukur, menggunting dan menjahit


Menjahit pelbagai koleksi pakaian Hasnuri yang diperlukan mengikut lakaran daripada
pereka
Menjahit menggunakan mesin jahit elektronik
Boleh membaca dan memahami carta saiz serta butiran ukuran yang telah siap
Mahir melukis pola pakaian
Menepati masa pengeluaran yang ditetapkan
Memastikan pakaian atau produk dihasilkan dengan kemas

JURUWANG Safeguards G4S SKOP KERJA:


• Merekod dan memproses wang tunai
• Menyediakan wang tunai untuk penghantaran
• Menyemak & mengira wang tunai dalam jumlah yang besar
• Memastikan wang tunai dimuatkan dalam beg & kaset dengan sempurna
• Membuat 'Cash Balancing'
• Memastikan kiraan wang tunai adalah tepat

JURUWANG supermarket, kedai runcit, kedai brg kek dsb skop kerjA:
• Memberikan layanan yang terbaik kepada pelanggan.
• Menguruskan pertanyaan dan permintaan pelanggan.
• Sentiasa senyum dan mengucap “Terima Kasih” kepada pelanggan selepas bayaran.
• Mengira “Float Money” yang disediakan pada setiap permulaan ‘Shift’ dan pastikan
jumlah betul seperti di atas ‘Cashier Float Calculation Form’.
• Terima bayaran daripada pelanggan secara tunai, kad kredit/debit, e-wallet dsb.
• Mengeluarkan resit untuk pelanggan.
• Memastikan barang yang dijual berkeadaan baik dengan kuantiti dan bayaran yang
betul ditunjuk di resit.
• Menjalani tugasan lain yang telah diaturkan.
• Menjaga kebersihan premis kedai.

Juruwang stesen minyak Skop kerja:


Menjadi juruwang dan mengumpul jualan.
Memberi layanan mesra kepada pelanggan.
Menerima barangan stok daripada pembekal.
Mengatur kedai dengan stok dan barang.
Menerima minyak dari tanker minyak.
Pembersihan stesen.

juruwang restoran / kedai makan skop kerja:


Memberikan layanan yang terbaik kepada pelanggan.
Menjalankan tugasan sebagai juruwang
Sentiasa senyum dan mengucap “Terima Kasih” kepada pelanggan selepas bayaran.
Terima bayaran daripada pelanggan secara tunai, kad kredit/debit, e-wallet dsb.
Mengeluarkan resit untuk pelanggan.
Memastikan kedai dalam keadaan bersih sepanjang masa kedai beroperasi.
Membuat opening dan closing kaunter.
Membersihkan dan menyediakan keperluan untuk hari esok pada bahagian juruwang
Membantu team operasi restoran untuk menghidangkan makanan.

Mempromosikan produk dan perkhidmatan kepada pelanggan.


Berunding dengan pelanggan
Mengekalkan hubungan kerjasama dengan pelanggan
Membantu menyediakan, dan mengemaskini manual Jualan & Pemasaran.
Bekerja rapat dengan kakitangan lain untuk memastikan operasi yang lancar
Merancang cara jualan dan mengekalkan jualan anda
Sentiasa berkomunikasi dengan pelanggan & memberikan layanan yang mesra

Manage and monitor overall CDC / warehouse day-today operation.


Coordinate with fleet department on inbound & outbound schedule to ensure parcel
unloading, loading and sorting efficiency without any delay.
Prepare contingency plan for peak season or special situation.
Plan, manage and monitor manpower to perform daily task.
Prepare related report to management.
Review, evaluate and recommend improvements to internal operational SOP.
Manage effective employee and comply with employee management tools, systems,
policies and procedures.
Coach, Advise and Motivate the team in problem solving on daily operational issue
and establish harmonious working environment.
Ensure mapping of site resources and activities and manage as per timelines and
budget constraints.
Ensure safety and security compliance in operational area.
Manage and maintain Gateway facility and maintenance including machinery and
equipment.
Perform others task as assigned from time to time

MARKETING EXEC (REAL ESTATE) JOB RESPONSIBILITIES


Coordinating marketing campaigns & sales activities.
To monitor A&P budget and expenditure within approved budget.
To execute necessary marketing & sales activities as planned.
Conducting marketing competitor research.
Keep track on company website info to be updated on timely manner and monitor all
enquiry on daily basis.
Assist in preparation of marketing collaterals such as brochures, sales kit,
leaflets, banners, digital marketing, video & etc.
Liaise with vendors/external parties of their services provided, quotations and
jobs delivery on timely manner.
To attend and update of all walk-in/phone calls/mail enquiries on enquiries report
and to follow up on timeline manner.
Ability to manage multiple projects and work assignments efficiently.
Undertakes any other tasks and assignments as directed by the superior from time to
time.

MARKETING MGR (REAL ESTATE) JOB RESPONSIBILITIES


Plans, directs, and coordinates the marketing of the organization's projects and/or
services.
Leads a team of branding specialist, events planners and advertising specialists to
create high-traffic blog content, lead-converting resources, and shareable creative
projects/events.
Supports marketing stakeholders, including demand generation, sales enablement,
public and analyst relations, community management, and channels/verticals.
Craft and maintains the company brand, including messaging, tone, design, and
public and analyst relations.
Goals include: driving awareness, driving event attendees, and influencing public
opinion through PR and influencer relations. In addition to, continuously
supporting and promoting the company brand, attracting site traffic and social
followers, empowering sales with relevant content to send prospects, and fueling PR
and influencer relations.

1. To visit houses / commercial premises and collect relevant information. 2. To


obtain new information from the visiting effort e.g. new contact number/new
addresses. 3. To assist Collection team’s arrangement with customer when required.
4. To deliver/collect documents to/from customers/Clients. 5. To deliver
reminder/letter to customer premises. 6. To sources for resource to locate the
customer premises. 7. Undertake other duties as directed by Senior Manage

To visit houses / commercial premises and collect relevant information.


To obtain new information from the visiting effort e.g. new contact number/new
addresses.
To assist Collection team’s arrangement with customer when required.
To deliver/collect documents to/from customers/Clients.
To deliver reminder/letter to customer premises.
To sources for resource to locate the customer premises.
Undertake other duties as directed by HOD.

Shipping Clerk Duties and Responsibilities


Obtain and process product orders, including receiving deliveries, registering them
and distributing packages and letters within the company
Maintain the company stockroom through organizing, cleaning and cataloging items on
a regular basis
Schedule large shipments and plan logistics to ensure that there is sufficient
storage space for incoming items and staff on hand to manage the shipments
Keep files of goods shipped and received by preparing regular shipping and
receiving reports for managers
Handle issues arising in shipping or inventory handling
Ensure adherence to environmental management and systems
Trouble shoots shipping issues and customer complaints that arise and work to solve
them
Place merchandise in a warehouse or storage facility by packaging, lifting items as
necessary, operating forklifts and pallet jacks for large goods

Mendapatkan dan memproses pesanan produk, termasuk menerima penghantaran,


mendaftarkannya dan mengedarkan pakej dan surat dalam syarikat
Mengekalkan bilik stok syarikat melalui penyusunan, pembersihan dan pengkatalogan
barang secara berkala
Jadualkan penghantaran yang besar dan rancang logistik untuk memastikan terdapat
ruang simpanan yang mencukupi untuk barang masuk dan kakitangan yang mencukupi
untuk menguruskan penghantaran
Simpan fail barangan yang dihantar dan diterima dengan menyediakan laporan
penghantaran dan penerimaan tetap untuk pengurus
Mengendalikan isu yang timbul dalam penghantaran atau pengendalian inventori
Memastikan pematuhan kepada pengurusan dan sistem alam sekitar
Menyelesaikan masalah penghantaran dan aduan pelanggan yang berbangkit.
Meletakkan barang dagangan di gudang atau stor penyimpanan dengan membungkus,
mengangkat barang yang diperlukan, mengendalikan forklift dan bicu palet untuk
barangan yang besar

· Attend to phone calls


· Timely response to customer's inquiries relating to product, service, warranty
and delivery
· Manage customer’s concerns and resolve issues
· Immediate response to the on-the-ground delivery situation
· Maintain detailed records of customer's complaints, defects, cost and servicing
records
· Arrange and follow up on product servicing and repair (between customer and
service team)
· Arrange and follow up on product exchange (between customer, 3rd party
transporter and warehouse)
· Issue and follow up on claims and spare parts arrangement with the vendor

customer service skop kerja:


• Mengendalikan panggilan telefon.
• Maklum balas tepat pada masanya kepada pertanyaan pelanggan berkaitan produk,
perkhidmatan, waranti dan penghantaran
• Membantu pelanggan yang menghadapi masalah sehingga isu berbangkit di
selesaikan.
• Mengekalkan rekod terperinci aduan pelanggan, kerosakan, kos dan rekod
perkhidmatan
• Mengatur dan membuat susulan ke atas servis dan pembaikan produk (antara
pelanggan dan pasukan perkhidmatan)
• Mengatur dan membuat susulan pada pertukaran produk (antara pelanggan,
pengangkut pihak ketiga dan gudang)
• Mengeluarkan dan membuat susulan ke atas tuntutan dan susunan alat ganti
dengan vendor

mengendalikan dengan cekap semua panggilan telefon.


melayani para tetamu atau pelanggan yang ingin berurusan dengan jabatan.
memberi penerangan mengenai perkhidmatan yang disediakan oleh jabatan.
membantu tetamu atau pelanggan yang menghadapi masalah sehingga isu berbangkit
selesai.
memaklumkan dari masa ke semasa tentang aduan yang dilaporkan oleh pelanggan.

Technician Responsibilities:
Inspecting, analyzing, and troubleshooting systems and equipment.
Reading repair manuals and liaising with other professionals.
Running tests and interpreting results to make effective recommendations.
Writing up reports, safety regulations, and preventative maintenance plans.
Sourcing replacement parts.
Negotiating with suppliers and clients.
Repairing or replacing faulty equipment.
Fabricating any components required.
Providing time and material cost estimates before starting a job.
Keeping abreast of advancements in your field and attending workshops as required.

Responsibilities for operations & support engineer


Specify, install and troubleshoot process control systems and equipment
Support a variety of new and existing chemical processes by generating process flow
diagrams, mass and energy balances, and pre-operations packages including HAZOP’s
and risk assessments (FMEA)
Drive process improvements through data based decision making
Facilitates communication and action to resolve supply constraints and/or
bottleneck
Provide technical insight to system performance and propose mitigation approaches
to potential degradations
Perform trending analysis of subsystem performance and recommend system
enhancements as needed
Develop Matlab scripts to display and analyze subsystem performance data
Perform advanced troubleshooting and anomaly support for various system control
functions
Characterize system performance over multiple operating conditions
Conduct system modeling and simulation exercises

Operations Support Engineer Responsibilities:


Perform all duties of operations resource and monitor all operational input to
ensure effective project implementation.
Analyze and provide technical backup and third line support and develop appropriate
strategies to develop good working environment.
Inspect and provide on various operations and prepare reports to resolve problems.
Administer production environment and resolve all issues effectively.
Coordinate with project teams to deliver in-depth probing to resolve IT problems.
Supervise and ensure effective upgradation of all software and processes.
Develop and manage all control operating systems for facilitate better performance.
Evaluate and execute work according to IT infrastructural requirements and ensure
compliance to all systems and policies.
Provide live support to operate and control employees for better performance.
Analyze and provide technical upgradation and monitor effective integration.
Implement and configure various growth oriented projects.
Develop general operating systems to ensure better operational backup for all
generating mechanism.

making phase 1 and phase 3 control panel wiring


415v, 240v, 24v and 12v voltage control system
service for msb and ssb
test and locate electrical faults
electrical trouble shooting, breakdown, automation machine, hvac and air comprasor

Plans, assigns, schedules, and supervises the work of skilled and trades helper
subordinates on pump repairs, machinework, welding, cutting, brazing, steam
fitting, and pipe insulation repair and installation projects.

Welding Foreman Job Duties


Supervising welders at construction sites to ensure they are following safety
procedures and using proper equipment
Coordinating with project managers to schedule welding activities
Inspecting welds for proper alignment and adherence to codes and standards
Ensuring that welders have appropriate safety equipment and training to perform
their jobs safely
Preparing work orders for welding operations, including materials needed and
desired end result
Determining welding processes based on material types and desired results
Performing welding tasks, such as setting up equipment and preparing welding rods,
wires, or electrodes for use
Training new welders on proper techniques and safety precautions related to their
jobs
Maintaining the quality of the welders’ work by inspecting completed projects

Welding Supervisor Job Duties


Monitoring the quality of welding work to ensure that it meets industry standards
Developing and implementing safety policies, procedures, and practices for the
workplace
Reporting to management about the status of projects, including delays that may
occur due to equipment problems or other issues
Training new welders in proper welding techniques and safety procedures
Reviewing blueprints and other plans to determine how welders will be able to
implement them
Providing technical assistance to other welders when needed
Ensuring that proper safety precautions are taken while welding is being performed
Training welders on new equipment and technologies as they become available
Maintaining records of welding activity, including materials used and welders’
qualifications

WELDER TEAM LEADER Job Duties:


Plan, assign, supervise and review the work of skilled and related personnel
engaged in the welding, maintenance and repair of a variety of metallic machinery,
equipment and structures
Make estimates of time, materials and costs
Maintain manual and computerized parts, labor, equipment and shop records.
Use and maintain tools and repair equipment
Prepare, read and interpret plans, layouts, schematics, blueprints and
specifications
Learn the utilization of computerized program application to access various data
base information relating to equipment maintenance and repair
Manages welding supply and material needs.
Coordinates activities of employees in the welding area.
Performs basic non-destructive inspection techniques.

Scaffolder Job Duties


Installing handrails, guardrails, and other fall protection equipment as needed
according to OSHA guidelines
Inspecting scaffolding for safety defects such as cracks, breaks, missing bolts,
loose boards, etc.
Calculating the amount of materials needed to complete a job, such as lumber and
nails
Operating cranes, forklifts, pulleys, hoists, and other machinery used to lift
materials into place
Inspecting scaffolds for damage and replacing boards as needed
Installing wood forms and pouring concrete for structures such as sidewalks,
patios, basement walls, and swimming pools
Following safety regulations for scaffolding, including wearing safety helmets and
using safety harnesses
Determining where to place scaffolding based on blueprint plans provided by a
construction manager
Installing scaffolding supports, including posts, crossbeams, and braces

Welder job responsibilities:


Interpret blueprints, drawings, and measurements to plan layouts.
Weld small and large components such as copper plumbing, beams, and pipelines.
Use specialized machinery for industrial welding and oversee machines that perform
the same job.
Maintain and repair all machinery.
Assess welded surfaces, structures and components to identify errors.
Follow and enforce strict safety regulations such as wearing heat-resistant gloves,
protective masks, and safety shoes.
Monitor machinery for appropriate usage and temperature.
Weld components in flat, vertical, and overhead positions.

Welder Responsibilities and Duties


Perform welding from various departments with help of welding torches and arcs.
Analyze defective equipments and identify appropriate defective equipments and
inform supervisors.
Administer various components and perform welding of clamps, holding and bolts
according to specifications.
Manage work with help of manual welding machines and melt metals for various
processes.
Monitor all welding processes and ensure absence of any shrinkage and distortion to
materials.
Manage welding work and ensure compliance to all specifications to perform defect
work.
Replace new and fabricate parts fir dump trucks and trailers.
Ensure clean weld joint to obtain smooth look.
Maintain disc grinder and perform all cleaning and grinding of metals.
Operate various manual and automated welding equipments for welding work
Analyze speed and length of welding arc for all welding process.
Assemble all components with help of power and hand tools.

Welder Job Responsibilities


Fabricate new metal components in accordance with product data sheets and in
compliance with all applicable standards of safety and performance.
Repair metal components in order to restore full functionality and safety
performance.
Solve problems and develop innovative solutions to novel situations that require a
fresh approach while still maintaining required standards of safety, stability, and
security.
Maintain tools and equipment to a professional standard. Keep work station clean
and orderly to retain a safe and operational work environment.
Coordinate workflow with other members of the team and third-party agents.
Execute particular welds in a professional manner, examine work pieces for defects,
and measure work pieces with straightedges or templates to ensure conformance with
specifications.
Work independently or with a small team of other welders to complete large and
complex projects. Manage workflow, meet deadlines, and troubleshoot problems on a
daily basis, in addition to fabrication duties.
Employ physical strength and endurance to complete all welding tasks.

Welder GTAW / SMAW Job Responsibilities:


Read and interpret engineering drawings and instructions.
Validate dimensions on drawings, determines deck and bulkhead materials, and
determines best removal and installation route during a ship check.
Identify tools and materials per task and request materials as needed.
Use various hand tools, drill press, welding machine, air compressor, generator,
chain hoist, sandblaster, paint gun, grinder, band saw, forklift and other
equipment to fabricate/install.
Fabricate shapes based on installation drawings, material provided, and ship check
notes.
Install shapes according to drawings and other information provided. Tack and
perform welds, as necessary.
Support electrical and mechanical disciplines.
Assist in job site set-up, maintenance, restoration and securing.
Knowledgeable and trained in safe work practices.
Prepare and cleanup work area.
Perform other duties as assigned.

Joins, fabricates, and repairs metal and other weldable material by applying
appropriate welding techniques.
Interprets blueprints, specifications, diagrams or schematics to determine
appropriate welding process.
Inspects completed welds to determine structural soundness.
Maintain tools and equipment to a professional standard. Keep work station clean
and orderly to retain a safe and operational work environment.
Ensuring that welders have appropriate safety equipment and training to perform
their jobs safely
Preparing work orders for welding operations, including materials needed and
desired end result
Determining welding processes based on material types and desired results
Perform other duties as assigned.

Beauty Advisor
Unza Wipro Sdn. Bhd, Klang Selangor
2023
Demonstrate proper use of makeup and skin care products.
Cross-sell beauty products, when appropriate.
Identify customer needs and recommend cosmetics and skin care products based on
their preferences.
Help clients find products they’re looking for in our store.
Ensure proper presentation of products on shelves.
Explain to customers how to use products they’re interested in buying
Advise customers on how to take care of their skin.
Inform customers on prices and special offers.

Beauty Adavisor / DCBA


Alliance Cosmetic Group, Klang Selangor
2011 - 2020
To recommend and assist customers in selecting the ideal product
suitable for their individual preferences and needs.
Attend to customer request and enquiries on cosmetic products.
Recommend the ideal beauty product to customer according to their
individual preference through knowledge sharing.
May be required to be involved in new beauty product launches and related events

Production Operator Responsibilities:


Following health and safety standards.
Maintaining a clean workstation and production floor.
Assembling products and parts.
Following production guidelines and specifications.
Finalizing and packaging products for shipment.
Operating and maintaining machinery and production line equipment.
Monitoring the assembly line and removing faulty products.
Working on the production line and meeting production targets.
Reporting any issues to the supervisor on duty.
Performing other tasks as assigned.

Line Leader Responsibilities:


Preparing work schedules and assigning workers production line tasks.
Evaluating incoming orders and setting up the production line accordingly.
Optimizing production line efficiency by monitoring productivity and quality.
Identifying and resolving production line problems in a timely manner.
Performing recordkeeping tasks, including inventory management and order tracking.
Training and supervising new production line workers.
Collaborating with other departments to ensure that orders are completed on time.
Maintaining a fully operational, safe, and tidy work environment.
Ensuring compliance with company policies and industry regulations.

Motorcycle Salesman Job scope:


Greeting and assisting buyers
Answering questions about new and vintage bikes
Providing guidance on what motorcycles will best fit the customer’s profile
Coordinating test drives for prospective shoppers
Meeting monthly sales expectations
Maintaining cleanliness of the store
Building strong relationships with clientele
Directing customers to appropriate departments as needed (e.g., finance, etc.)
Learning about and mastering the technology of new inventory
Negotiating prices and promoting dealership upgrades and packages

Tukang masak skop kerjaa:


Bertanggungjawab untuk memastikan masakan dan tahap kualiti makanan mengikut
piawaian yang telah ditetapkan.
Mengendali dan menyediakan makanan mengikut spesifikasi sepertimana yang telah
termaktub didalam tatacara penyediaan makanan.
Memastikan kebersihan dapur sebelum, semasa dan selepas penyediaan sajian
Menjalankan tugas pembersihan asas dan memastikan stesen kerja dibersihkan dengan
betul.
Mengambil inventori bekalan bahan makanan dan memberitahu penyelia tentang bekalan
yang berkurang atau sudah habis.
Membuang semua bahan makanan yang telah tamat tempoh dan rosak yang disimpan di
dalam bilik stok, peti sejuk dan peti sejuk beku.
Menjalankan lain-lain tugas sepertimana diarahkan oleh Pengurus Operasi atau
majikan dari semasa ke semasa
Membantu Pengurus Outlet dan Ketua Tukang Masak
Packager Responsibilities:
Pack, weigh, and label completed items for shipment or storage.
Follow all company guidelines regarding packaging.
Identify and dispose of defective items.
Properly use packaging materials, including hand tools, glues, nails, padding, etc.
Keep complete records of all materials that go through the warehouse.
Maintain a clean work area.

Tukang Bungkus Skop Kerja:


Pek, timbang dan labelkan item yang telah siap untuk penghantaran atau penyimpanan.
Mengikuti semua garis panduan syarikat berkenaan pembungkusan.
Mengenal pasti dan membuang barang yang rosak.
Gunakan bahan pembungkusan dengan betul, termasuk alatan tangan, gam, paku,
pelapik, dsb.
Menyimpan rekod lengkap semua bahan di gudang.
Mengekalkan kawasan kerja yang bersih.

Pembantu Syariah skop kerja:


Bertanggungjawab melaksanakan tugas-tugas pentadbiran dan perkeranian di peringkat
Kumpulan
Sokongan berkaitan pengurusan undang-undang syariah seperti urusan pendaftaran kes
rayuan Mahkamah
Tinggi Syariah, kes rayuan jenayah syariah, menguruskan saman dan sapina, membantu
menyediakan
dokumen-dokumen kes dan menyelenggarakan jadual perbicaraan hakim.

Guru KAFA skop kerja:


• Mengajar semua mata pelajaran mengikut waktu yang ditetapkan.
• Menjalankan pentaksiran dan merekod keputusan
• Menyediakan dan memneri latihan ang mencukupi serta memeriksa buku latihan
murid KAFA
• Merekod kehadiarn murid KAFA dalam Jadual Kehadiran Murid (JKM)
• Memastikan keselamatan dan mengawasi kebersihan diri murid KAFA sepanjang
sesi KAFA
• Mengenal pasti kelemahan murid KAFA dan menjalankan kelas bimbingan.
• Menjalankan tugas pengurusan peperiksaan
• Mengawal dan menyelia keadaan di dalam bilik darjah
• Menyedia dan menguruskan surat menyurat antara pihak Premis dengan ibu bapa
• Merancang, melaksanakan dan melaporkan setiap aktiviti kokurikulum.
• Mengurus kutipan yuran aktiviti-aktiviti KAFA dan menyelaras penggunaan buku
teks
• Mengawasi kebersihan bilik darjah dan kawasan Permis.

Marketing Administrator Job Duties:


Developing a strong relationship with clients by communicating regularly with them
to understand their needs, concerns, and goals
Analyzing data to determine which marketing methods are most effective for specific
audiences
Providing information about products to potential customers to encourage sales of
those products
Developing strategies for new product launches or product changes based on customer
feedback
Coordinating with other departments such as accounting or human resources to ensure
that all aspects of a campaign are completed smoothly
Coordinating with production teams to ensure that advertisements meet industry
standards
Creating brochures, fliers, or other printed materials for distribution through
direct mail, email campaigns, or other methods
Maintaining customer databases to track customer preferences and buying habits
Creating and maintaining online marketing campaigns such as blogs, social media
pages, or e-newsletters

Customer Service Consultant Responsibilities:


Listening to customer concerns and providing information, answers, or responses.
Taking orders and processing billings and payments.
Obtaining and correctly recording customer information.
Reviewing and making changes to customer accounts.
Handling customer complaints and processing returns effectively.
Keeping records of customer interactions.
Ensuring customer satisfaction or referring customers to supervisors.
Identifying opportunities to up-sell other products and services.

Assistant Supervisor Responsibilities:


Reporting to the Supervisor or other senior managers as required.
Liaising between the Supervisor and other employees.
Hiring and training new employees.
Developing training materials and conducting training sessions and workshops.
Establishing business knowledge and awareness of shared company goals.
Monitoring both individual and team job performance metrics.
Providing staff with technical guidance and assistance.
Relaying productivity concerns to the Supervisor.
Preparing job descriptions and work schedules.
Assisting with other administrative tasks, when required.

Provide professional and efficient customer service.


Develop product packaging, campaign and monitor target setting.
Execute business operations support on Pawn-broking (Ar-Rahnu) business /sales
activities.
Provide customer service, product training and business advisory on the Pawn-
broking and gold related matters.
Monitor internal control and security to ensure compliance with the policies and
guidelines and regulatory requirement.
Supervise and coordinate on the submission of reports and other administrative
function.
Perform additional tasks assigned by the assistant branch manager.

Provide professional and efficient customer service.


Ability to provide opinion and marketing skills.
Comply with company laws and work procedures.
Perform additional tasks assigned by the assistant branch manager.

Sorter Job Responsibilities:


Receive, sort and process the parcels correctly according to the standard
operations procedure (SOP), policies and company's strategy.
Scanning labels to ensure parcels are shipped to the right destination.
Keep clean and safe working environment and optimize space utilization.
Report all operation problems to superiors.
Other duties as assigned.

Penyusun (Sorter) skop kerja:


Menerima, menyusun dan memproses bungkusan dengan betul mengikut prosedur operasi
standard (SOP), dasar dan strategi syarikat.
Mengimbas label untuk memastikan bungkusan dihantar ke destinasi yang betul.
Pastikan persekitaran kerja bersih dan selamat serta optimumkan penggunaan ruang.
Laporkan semua masalah operasi kepada pihak atasan.
Tugas-tugas lain yang diarahkan.

Housekeeping Duties and Responsibilities:


Performing cleaning activities such as mopping, sweeping, dusting, polishing, and
vacuuming.
Ensuring that every room is cleaned to a high standard and inspected.
Making sure that there are always enough cleaning supplies.
Protecting and maintaining equipment.
Notifying management (if applicable) regarding damages or disturbances.
Adhering to health and safety standards.
Inspecting and turning mattresses.
Replacing dirty linen with clean items.

Housekeeper Responsibilities:
Keeping facilities and common areas clean and maintained.
Vacuuming, sweeping, and mopping floors.
Cleaning and stocking restrooms.
Cleaning up spills with appropriate equipment.
Notifying managers of necessary repairs.
Collecting and disposing of trash.
Assisting guests when necessary.
Keeping the linen room stocked.
Properly cleaning upholstered furniture.

Melakukan aktiviti pembersihan seperti mengemop, menyapu, mengelap habuk, menggilap


dan menyedut.
Memastikan setiap bilik dan ruang dibersihkan dengan standard yang tinggi dan
diperiksa.
Memastikan bekalan pembersihan sentiasa mencukupi.
Melindungi dan menyelenggara peralatan.
Memberitahu pengurusan (jika berkenaan) mengenai kerosakan atau gangguan.
Mematuhi piawaian kesihatan dan keselamatan.
Menggantikan linen kotor dengan barang yang bersih.

housekeeper(pembantu rumah), cleaner skop kerja


Memastikan kemudahan dan kawasan umum bersih dan diselenggara.
Memastikan setiap bilik dan ruang dibersihkan dengan standard yang tinggi dan
diperiksa.
Melakukan aktiviti pembersihan seperti mengemop, menyapu, menyedut, menggilap dan
mengelap habuk.
Memberitahu pengurusan (jika berkenaan) mengenai kerosakan atau gangguan.
Mematuhi piawaian kesihatan dan keselamatan.
Membersih dan menyimpan stok tandas.
Membersihkan tumpahan dengan peralatan yang sesuai.
Memberitahu pengurus tentang pembaikan yang diperlukan.
Mengumpul dan membuang sampah.
Membantu tetamu apabila perlu.
Menyimpan stok bilik linen dan menggantikan linen kotor dengan yang bersih.

Housekeeping resort / hotel skop kerja:


Mengira stok dan menyusun bekalan.
Membersih bilik & rumah tetamu.
Mengemas katil, Menukar cadar, Mengeluarkan dan menggantikan tuala dan
kelengkapan yang digunakan.
Memastikan standard kebersihan& penjagaan bilik tetamu sentiasa pada tahap
tertinggi.
Membuat laporan & mengemaskini status bilik yang akan dihantar ke Front Office.
Memenuhi keperluan, permintaan dan pertanyaan daripada tetamu, berusaha atau
memastikan tetamu mempunyai penginapan yang memuaskankan di Motel.
Mana-mana tugas lain yang sesuai apabila ditugaskan oleh atasan.

Bertanggungjawab membantu Renjer Hutan/Penolong Pemelihara Hutan dalam melaksanakan


dan memantau kawasan rizab hutan bagi hutan simpanan kekal dan hutan tanah
kerajaan, aktiviti-aktiviti pembangunan hutan, pengusahasilan hutan, pembangunan
industri berasaskan kayu, pengeluaran hasil hutan, pengurusan hutan lipur dan tapak
semaian hutan, membantu pengumpulan maklumat-maklumat perhutanan dan penguatkuasaan
undang-undang perhutanan yang berkaitan.

Pengawas Hutan skop kerja:


Mengawasi dan menjaga kawasan berhutan di dalam persempadanan Renjer Hutan. (Hutan
Simpanan Kekal dan Hutan
Tanah Kerajaan).
Menjalankan kerja-kerja penguatkuasaan undang-undang dan diberi kuasa berdasarkan
peruntukan di dalam Akta Perhutanan Negara seperti menahan, menangkap dan menyita.
Menyediakan laporan-laporan berkaitan setiap aktiviti pembangunan hutan,
pengusahasilan hutan dan pemantauan
kawasan berhutan di dalam kawasan renj kepada Renjer Hutan.
Menjalankan kerja aktiviti rondaan ke atas kawasan Hutan Simpanan Kekal dan Hutan
Tanah Kerajaan bagi mencegah pencerobohan
Menjalankan kerja berkaitan setiap aktiviti di hutan lipur di bawah jagaan renjer
hutan.
Menjalankan kerja berkaitan setiap aktiviti di tapak semaian di bawah jagaan renjer
hutan.
Membantu Renjer Hutan dalam menjalankan setiap aktiviti pengusahasilan hutan,
pembangunan hutan dan
penguatkuasaan hutan.
Menjadi pembantu tenaga pengajar terutamanya dalam bidang kerja di lapangan yang
memerlukan kemahiran dan kepakaran.

Swimming Coach Responsibilities:


Determining ability and skill level before setting up training programs.
Developing and implementing training programs that focus on improving technique,
stroke placement, speed, and style.
Teaching brand new swimming styles or strokes.
Educating swimmers on water safety and providing lifesaving training sessions.
Using a range of activities to improve water confidence.
Recording training sessions in order to analyze strokes, techniques, and monitor
progress.
Setting training goals and objectives for teams as well as individual swimmers.
Teaching and perfecting skills like flips, kicks, body rolls, floating, and breath
control.
Ensuring the pool or training area is clean, well-maintained, and free of hazards.
Scouting swimmers and preparing teams and individuals for swim meets.

Swim Instructor Responsibilities:


Teaching swimming techniques, swimming strokes, and water safety rules to students
with varying swimming abilities.
Assisting more experienced swimmers to enhance their swimming abilities.
Assessing the progress of students and adjusting teaching programs accordingly.
Monitoring students to prevent accidents and injuries.
Implementing ground rules for each swim session.
Planning swimming lessons that take into account students’ abilities and
progressive development.
Identifying incorrect swimming techniques and correcting students accordingly.
Ensuring that the swimming pool and locker rooms are kept clean and tidy.

Park Ranger Responsibilities:


Greeting visitors and explaining the park rules and safety regulations.
Patrolling the campsite and ensuring visitors are following the rules and not
disrupting the natural environment or other guests.
Working in the visitors center to hand out maps and point out areas of interest or
areas that are off-limits.
Conducting tours and educational presentations.
Checking and clearing trails, performing park maintenance, and preparing campsites
for visitors.
Performing emergency care, such as CPR, first aid, search and rescue, and assisting
with stopping or containing forest fires.
Performing animal care, such as reporting or caring for wounded animals, trapping
or tranquilizing sick or dangerous animals, and removing animal carcasses.
Developing environmental educational programs for schools.

Park Ranger skop kerja:


Memberi salam kepada pengunjung dan menerangkan peraturan taman dan peraturan
keselamatan.
Mengawal tapak perkhemahan dan memastikan pelawat mematuhi peraturan dan tidak
mengganggu persekitaran semula jadi atau tetamu lain.
Bekerja di pusat pelawat untuk mengedarkan peta dan menunjukkan kawasan yang
menarik atau kawasan yang terlarang.
Mengendalikan lawatan dan pembentangan pendidikan.
Menyemak dan membersihkan laluan, melakukan penyelenggaraan taman, dan menyediakan
tapak perkhemahan untuk pelawat.
Melakukan penjagaan kecemasan, seperti CPR, pertolongan cemas, mencari dan
menyelamat, dan membantu menghentikan atau mengawal kebakaran hutan.
Mempersembahkan cara penjagaan haiwan, seperti melaporkan atau menjaga haiwan yang
cedera, memerangkap atau menenangkan haiwan yang sakit atau berbahaya, dan
mengeluarkan bangkai haiwan.
Membangunkan program pendidikan alam sekitar untuk sekolah.

Pengajar Renang skop kerja:


Mengajar teknik renang, pukulan renang, dan peraturan keselamatan air kepada
pelajar yang mempunyai kebolehan renang yang berbeza-beza.
Membantu perenang yang lebih berpengalaman untuk meningkatkan kebolehan berenang
mereka.
Menilai kemajuan pelajar dan menyesuaikan program pengajaran dengan sewajarnya.
Memantau pelajar untuk mengelakkan kemalangan dan kecederaan.
Melaksanakan peraturan asas untuk setiap sesi renang.
Merancang pelajaran renang yang mengambil kira kebolehan pelajar dan perkembangan
progresif.
Mengenal pasti teknik renang yang salah dan membetulkan pelajar dengan sewajarnya.
Memastikan kolam renang dan bilik persalinan sentiasa bersih dan kemas.

Jurulatih Renang skop kerja:


Menentukan tahap keupayaan dan kemahiran sebelum menyediakan program latihan.
Membangunkan dan melaksanakan program latihan yang menumpukan pada peningkatan
teknik, penempatan strok, kelajuan dan gaya.
Mengajar gaya renang atau pukulan baru.
Mendidik perenang tentang keselamatan air dan menyediakan sesi latihan
menyelamatkan nyawa.
Menggunakan pelbagai aktiviti untuk meningkatkan keyakinan di dalam air.
Merakam sesi latihan untuk menganalisis pukulan, teknik, dan memantau kemajuan.
Menetapkan matlamat dan objektif latihan untuk pasukan serta perenang individu.
Mengajar dan menyempurnakan kemahiran seperti lambungan, tendangan, guling badan,
terapung dan kawalan nafas.
Memastikan kolam renang atau kawasan latihan bersih, diselenggara dengan baik dan
bebas daripada bahaya.

Production Operator Responsibilities:


Following health and safety standards.
Maintaining a clean workstation and production floor.
Assembling products and parts.
Following production guidelines and specifications.
Finalizing and packaging products for shipment.
Operating and maintaining machinery and production line equipment.
Monitoring the assembly line and removing faulty products.
Working on the production line and meeting production targets.
Reporting any issues to the supervisor on duty.
Performing other tasks as assigned.

Production Operator Responsibilities:


Operating and cleaning assembly and production machinery and also hand-held tools
Informing Supervisors of faulty machinery or production issues
Monitoring a production or assembly line and conducting basic testing and quality
checks
Storing goods and raw materials in a factory or warehouse, which may involve
operating lifting equipment and forklift trucks
Adhering to relevant health and safety regulations when operating machinery and
handling products
Keeping work areas and the factory floor clean and free from hazardous material
Adhering to operational procedures and production timelines
Reporting any issues to the supervisor on duty.
Performing other tasks as assigned.

Melaksanakan Penguatkuasaan Undang-undang.


Mengekalkan Keamanan dan Keselamatan yakni membantu menjalankan tugas rondaan
keselamatan.
Aktiviti Penyiasatan dan Pendakwaan
a. Mengumpul maklumat.
b. Membantu mengiringi dan menjaga banduan serta orang tahanan.
c. Menghadiri perbicaraan di mahkamah.
Mengumpul Risikan Keselamatan
Mencegah dan Mengesan Jenayah dengan menjalankan tugas pencegahan jenayah dan
membuat tangkapan.

Menyediakan senarai semak sebelum memulakan sesebuah operasi.


Mengkaji dan menilai keperluan menu yang digunakan.
Menyediakan dan menilai aktiviti katering yang dijalankan.
Menyediakan hidangan yang mengandungi khasiat pemakanan yang sempurna.
Memastikan pelanggan dilayan dengan baik
Menunjukkan kepakaran mengusahakan katering kepada pelanggan
Menggunakan masa, tenaga, kewangan secara tidak berlebihan sehingga berlakunya
pembaziran
Merancang dan melaksana aktiviti operasi daripada perancangan belian bahan sehingga
hidangan siap dimasak.
Menyediakan perkhidmatan makanan/minuman yang bermutu, bersih dan sedap.
Menentukan majlis dihias dengan cantik dan layanan yang baik.
Pekerja akan didedahkan dengan teknik baru dengan menghantar mereka mengikuti
kursus yang berkaitan dengan bidang tugas.
Memberi bimbingan kepada kakitangan supaya dapat menunjukkan prestasi kerja yang
baik dan bertanggungjawab terhadap tugas yang diberikan.
Memastikan kualiti makanan dengan mengekalkan rasa dan kebersihan setaraf citarasa
pelanggan.
Menerapkan semangat kerja berpasukan (teamwork) diantara para kakitangan dan pihak
pengurusan untuk faedah bersama.

Operator Pengeluaran Skop Kerja:


Melaksanakan tugas mengikut manual prosedur kerja yang ditetapkan Menjalankan tugas
pengeluaran seperti mengendalikan mesin/ peralatan operasi
Memastikan kerja mengikut SOP yang ditetapkan
Memastikan prosedur pembungkusan dan kaedah pembungkusan dilaksanakan dan diamalkan
Melaksanakan pemantauan berterusan terhadap produk atau proses untuk memastikan
kualiti produk yang dihasilkan adalah mengikut piawaian syarikat
Mengatasi masalah pembuatan dan menyelesaikan kesilapan pengeluaran untuk
produktiviti yang lebih baik.
Mengendalikan dan memantau prestasi peralatan pengeluaran jika perlu.
Memastikan bahagian pengeluaran dapat mencapai target dan output yang ditetapkan.
Memastikan diri sentiasa berada di dalam keadaan bersih dan sihat semasa
mengendalikan kerja pembungkusan.
Memastikan tempat atau ruang kerja sentiasa berada di dalam keadaan bersih dan
selamat.
Memastikan kotak-kotak produk yang telah dibungkus disusun dengan teratur dan
kemas.
Melaksanakan tugas seperti yang diarahkan oleh Juruteknik Produksi dan Penyelia.

Patient Care Assistant Responsibilities


To provide quality basic care in accordance with hospital policies and procedures
under the direction of a professional nurse such as:
a) Responsible for tidying patient’s room.
b) Assist the professional nursing staff in providing total personal hygiene as in
the care of hair, care of nails and oral hygiene.
c) Assist in lifting and turning patients in bed or bed to chair or bed to trolley.
d) Assist patients in and out of bed, to a wheel chair and to the toilet. He/ she
must know the correct body mechanics.
e) Give and remove bed-pans and urinals and toilet rounds.
f) Make bed-occupied, unoccupied and prepare post-anesthetic beds.
g) Assist in serving meals, feeding of patients, remove the trays and in helping
patients complete the meal menus, give extra nourishment as ordered and fresh water
as requested by patient.
h) Attend to patients’ call bell and to determine their needs.
To clean used instruments and equipment and store them in the designated place
To transport patients to other departments for tests and investigations.
To ensure that the room is ready for any new admission.
To report any faulty equipment or instruments to the registered nurse.
To adhere to hospital policy concerning infection control.
To assist the nursing team by collecting and sending items and equipment to and
from ancillary departments.
To undertake any other duties, responsibilities and assignments which may be
delegated to you from time to time in an efficient and responsible manner.

Assistant Supervisor
Armstrong Auto Parts
2014 - Present
• Organize and maintain inventory and storage area
• Ensure shipments’ and inventory transactions’ accuracy
• Communicate job expectations
• Determine staffing levels and assign workload
• Maintain items record, document necessary information
• Identify areas of improvement and establish innovative or adjust existing
work procedures and practices
• Order received, do preparation and to check the orders have been closed
• Perform the incoming and outgoing checking
• Perform the daily in and out data entry
• prepare daily stock report
• Perform check goods in proper storage condition
• To monitor stock movements maintain and update stock records
• Perform weekly sampling physical stock count
• to maintain a good documentation control
• to maintain a good housekeeping 5S and Safety
• To perform and tasks assigned by superior as and when required

Storekeeper
Nistran (M) Sdn. Bhd
2012 - 2014
• Perform the incoming and outgoing checking
• Perform the daily in and out data entry
• prepare daily stock report
• Perform check goods in proper storage condition
• To monitor stock movements maintain and update stock records
• Perform weekly sampling physical stock count
• to maintain a good documentation control
• to maintain a good housekeeping 5S and Safety
• To perform and tasks assigned by superior as and when required

Estate Clerk job description:


Data entry for stock record, estate wages and other ad-hoc assignment.
Prepare monthly closing information according to daily data entry.
Responsible for proper filling system in both hard copy and electronically.
Support and ensure daily operation flow in proper sequence.

To assist customer to discover the best value of Astro


Provide a positive customer experience before and after sales
Accomplish staff results by communicating job expectations; planning, monitoring,
and appraising job results; coaching, counseling, and disciplining employees;
developing, coordinating, and enforcing systems, policies, procedures, and
productivity standards.
Establish strategic goals by gathering pertinent business, sales, service, and
operations information; identifying and evaluating trends and options; choosing a
course of action; defining objectives; evaluating outcomes.
Accomplish sales objectives by forecasting requirements; preparing a daily sales
target (SoP); scheduling target briefing and training; analyzing variances;
initiating corrective actions.
Maintain quality service by enforcing quality and professional customer service
standards; analyzing and resolving quality and sales problems; identifying trends;
recommending system improvements.
Maintain efficient product knowledge by attending product trainings; sales review
trainings; establishing personal networks; participating actively in group meetings
and one to one with team leaders.
Contribute to team effort by accomplishing related results as needed.

To assist customer to discover the best value of Astro


Provide a positive customer experience before and after sales
Handling a team to maintain quality service by enforcing quality and professional
customer service standards.
Managing the group log in time
Checking on staff movement and call monitoring
Must reach the target of service level daily
Handling customers problems through emails and telephone
Provide the team with a vision of the project objectives
Motivate and inspire team members lead them by setting a good example (a role
model) behavior consistent with words
Ensure that the team has sufficient training and up to date information fed to
effectively perform in the team
Recognized and rewarded the team for their accomplishment and exceptional
performances
Managers are well informed about any statuses/performance of the team

Pengajar Memandu skop kerja:


Menyediakan jadual kursus untuk calon pemandu,
Merekod kerja yang dilakukan dalam pelajaran,
Untuk mengajar calon pemandu menggunakan kenderaan mengikut jenis lesen memandu
yang mereka ingin dapatkan, dan untuk menerangkan maklumat teori yang diperlukan,
Untuk memastikan calon pemandu mendapat pengalaman untuk pemanduan yang selamat,
Bertanggungjawab dalam peperiksaan lesen memandu,
Untuk mengawal dan menyelenggara kenderaan sekolah memandu.

outlet manager (frozen food) Job Responsibility:


Retail and wholesale trade supervisor, plan, organize, coordinate and control the
operations of establishments that sell goods on a retail or wholesale basis. They
are responsible for the budgets, staffing and strategic and operational direction
of shops, or of organizational units within shops that sell particular types of
product.
Determining product mix, stock levels and service standards;
Formulating and implementing purchasing and marketing policies, and setting prices;
Promoting and advertising the establishments goods and services;
Maintaining records of stock levels and financial transactions;
Undertaking budgeting for the establishment;
Controlling selection, training and supervision of staff;
Ensuring compliance with occupational health and safety regulations.

Penyelia perdagangan runcit dan borong, merancang, mengatur, menyelaras dan


mengawal operasi pertubuhan yang menjual barangan secara runcit atau borong.
Bertanggungjawab ke atas belanjawan, kakitangan dan hala tuju strategik dan
operasi, atau unit organisasi yang menjual jenis produk tertentu.
Menentukan campuran produk, tahap stok dan standard perkhidmatan.
Merumus dan melaksanakan dasar pembelian dan pemasaran, dan menetapkan harga.
Mempromosikan dan mengiklankan barangan dan perkhidmatan.
Menyimpan rekod tahap stok dan transaksi kewangan.
Mengawal pemilihan, latihan dan penyeliaan kakitangan.
Memastikan pematuhan kepada peraturan kesihatan dan keselamatan pekerjaan.

Nurse job Responsibilities


Identify patients’ care requirements, focus on their needs and act on them
Nurture a compassionate environment by providing psychological support
Resolve or report on patients’ needs or problems
Prepare patients for examinations and perform routine diagnostic checks (monitor
pulse, blood pressure and temperature, provide drugs and injections etc)
Monitor and record patient’s condition and document provided care services
Treat medical emergencies
Administer workloads
Follow care regulations and standards
Work within and cooperate with a multidisciplinary team

Staff Nurse Responsibilities:


Provide high-quality patient care.
Assisting Doctors or Supervisors with patients
Administering treatment to patients
Collecting and interpreting patient information
Contacting patients regarding tests or upcoming appointments
Assist with the continuous development of staff.
Identify hazards in the workplace and provide solutions.
Treat emergency injuries.
Develop programs to maintain health and safety.
Identify work-related risks.
Document all injuries and illnesses.

Assess the patient’s mental status and cognitive (thinking) skills


Understand patient’s acute and chronic health issues
Discuss common health concerns, such as falls, incontinence, changing sleep
patterns and sexual issues
Organize medications
Educate the patient about personal safety and disease prevention
Explain and recommend adjustments to the patient’s medication regimen to ensure
adherence
Link the patient with local resources as needed

nurse for eldery care centre job scope:


Early identification of complex comorbid physical and mental conditions
Assisting with and training patients on daily living activities, such as hygiene,
toileting, medication management, and nutritional needs
Assessing different levels of the functional, mental, and emotional status of older
patients
Implementing interventions and preventive care to reduce the risk of falls,
malnutrition, and other health problems
Promoting healthy lifestyles that can prevent or delay the onset of chronic
diseases
Skills to provide optimal pain management and end-of-life care
Provide training and motivation to patients and caregivers to handle age-related
conditions

KERANI SKOP KERJA:


Membuat draf dan menaip surat untuk ditandatangan oleh bos
Menyimpan dokumen penting dalam fail
Menguruskan urusan surat-menyurat
Menjaga dan menguruskan peralatan pejabat
Menguruskan resit atau invoice keluar dan masuk
Membuat penyata gaji untuk kakitangan
Memaklumkan kepada bos atau majikan jika terdapat perkara yang urgent
Menghantar email atau fax kepada organisasi, pelanggan, syarikat atau badan
tertentu
Menyediakan laporan dan minit mesyuarat jabatan
Menjawab panggilan telefon dan menyambungkan kepada orang berkenaan
Melaksana tugas-tugas yang lain yang diarahkan dari semasa ke semasa

caregiver job scope:


Help clients take prescribed medication
Assist clients with ambulation and mobility around the house or outside (doctor’s
appointments, walks etc.)
Assist clients with personal care and hygiene
Help clients with physical therapy exercises
Plan and prepare meals with assistance from the clients (when they are able)
Do the client’s shopping or accompany them when they shop
Perform light housekeeping duties that clients can’t complete on their own
Be a pleasant and supportive companion
Report any unusual incidents
Act quickly and responsibly in cases of emergency

Caregiver Responsibilities:
Assisting with personal care, which may include bathroom functions, bathing,
grooming, dressing, and eating.
Following a prescribed healthcare plan, which may include assisting with exercise
and administering medication.
Ensuring the client’s home is organized according to their needs and that safety
measures are in place.
Providing emotional support and encouragement to perform necessary tasks.
Providing mobility assistance may be required, for example helping the client in
and out of bed, a chair, or a wheelchair.
Transporting or escorting the client to medical and other appointments.
Monitoring and reporting changes in health, behavior, and needs.

Bantu pelanggan mengambil ubat yang ditetapkan


Membantu pelanggan dengan penjagaan diri dan kebersihan
Bantu klien dengan latihan terapi fizikal
Rancang dan sediakan makanan dengan bantuan daripada pelanggan (apabila mereka
mampu)
Adakah pelanggan membeli-belah atau menemani mereka semasa mereka membeli-belah
Laksanakan tugas pengemasan ringan yang pelanggan tidak dapat menyelesaikannya
sendiri
Jadilah teman yang menyenangkan dan menyokong
Laporkan sebarang kejadian luar biasa
Bertindak dengan cepat dan bertanggungjawab dalam kes kecemasan

Caregiver Responsibilities:
Membantu dengan penjagaan diri, yang mungkin termasuk fungsi bilik mandi, mandi,
dandanan, berpakaian dan makan.
Mengikuti pelan penjagaan kesihatan yang ditetapkan, yang mungkin termasuk membantu
dengan senaman dan pemberian ubat.
Memastikan rumah pelanggan disusun mengikut keperluan mereka dan langkah
keselamatan disediakan.
Memberi sokongan emosi dan galakan untuk melaksanakan tugas yang diperlukan.
Menyediakan bantuan mobiliti mungkin diperlukan, contohnya membantu pelanggan naik
dan turun dari katil, kerusi, atau kerusi roda.
Mengangkut atau mengiringi klien ke temu janji perubatan dan lain-lain.
Memantau dan melaporkan perubahan dalam kesihatan, tingkah laku dan keperluan.

OLIVIANIKAH WELDY

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