J.

PRINCE SELVAKUMAR
15/77 13th street
Thirunagar, villivakkam
Chennai – 600049.
MOBILE : 9841155133 / 9841151525
E-MAIL : j.princeselvakumar@gmail.com

Career Summary:
A competent professional with over 15 years of experience in Banking Domain in both Commercial &
Corporate banking, seeking career opportunities in a challenging work environment where I could
leverage my domain expertise and skills. Currently associated with TCS BFS BPO, Chennai as a Manager
in Commercial Banking Operations. Possess excellent interpersonal and communication skills with proven
abilities in team & client relationship management. Innovative and creative to foster ideas that impel the
organization towards a result-oriented direction. Driven by new challenges and adept various cultural and
business Environments.
Work Experience

Company : Tata Consultancy Services Ltd.

Designation : Manager – Commercial Banking Operations,
Current Assignment : Aug 2018 till date
Department : KYC – Remediation Project

Project deliverables:
 Manage the complete metrics of the project and ensure accurate reporting to stakeholders.
 Spearheading an KYC remediation project for one of the International Banks with a team of 25+ FTEs.
 Uplifting CCD profile of correspondent banking branches to adhere to the current KYC/AML standards
 CDD review of the Correspondent Banks’ Branches across the globe predominantly from Asia, Middle
East, UK and US by following the Bank’s Group procedures and local country addendums. This includes
Unwrapping to identify the beneficial owners, ID&V for Key stake holders/authorized Signatories, PEP
screening, Adverse News Screening, Sanctions Screening, Risk Assessment and completion of FATCA
& CRS requirements.
 Engage with client stake holders and ensure completion of the project within the timeline.
 Ensure periodic updating of Process Manuals and Process Maps.
 Initiate Process Improvement projects and follow-up till implementation.
 Ensure smooth functioning of BAU and front lead all escalations.
 Track and analyze Defects using Corrective Action Tracker.
 Ensure the Process adheres to SLA guidance on Timeliness and Accuracy.

People, Performance and Client:

 Periodic review of CAP plan to ensure adequate Staffing
 Organize Cross training for creation of Effective back ups
 Ensure effective on boarding program for new hires
 Setting of Goals and conduct Appraisals and Feedback session for the team
 Client Engagement through Daily, Weekly or Monthly calls
 Document MOM and completion of Action items

Audit & Compliance:

 Handling of both External & Internal audits
 Ensure the dept adheres to various compliance requirements
 Review / conduct periodic Self-Assessment to determine the effectiveness of Controls in the Process
 Conduct annual BCP Testing for the dept and document test results

MIS & Documentation:

 Preparation of Monthly MIS for Clients and Senior Management
 Previous Assignments:

Designations : Asst Manager / Team Leader

Tenure : June 2011 till July 2019
Department : International Account Services – Client on boarding & maintenance

Project deliverables:
 Managed a 10-member team that facilitates the Client on boarding (A/c opening, Maintenance,
Closure & Digital Banking activities for one of the leading US based Bank.
 Project wise role is to act as a “Regional Implementation Lead” managing the “RIM deals as part of
global client on-boarding project for Platinum customers.
 Additional role is to manage escalations and turn them in to appreciation by providing assured
services within the agreed timeline.
 Preparing reports to stake holders, including milestone summary, key issues, risks, benefits & project
forecasting.
 Manage resource Utilization by providing new challenges and roles elevation within sub units and
maintain standard levels of attrition.
 Manage support functions such as Business continuation plan, Quality management & Client
communications.
 Driving quality standards within operational areas and ensure high-quality customer experience,
delivered.
 Manage multiple projects for global deals and ensure all accounts are opened on time.
 Sole responsible for SLA management and does manage the risk and control functions of the unit.
 Identify all training needs for team and conduct refresher sessions frequently.
 Responsible to front run all complex cases involving both Legal & Compliance / Regulatory
requirements. Managing the complete meeting schedules where ever required.
 Provide special training to team members on effective email writing and communication skills which
helps them perform better

Previous Experience:
Company : Standard Chartered Bank / American Express Bank
Designation : Senior officer / Officer
Tenure : Jan 2009 till June 2011 / Feb 2006 till Dec 2008
Department : Financial Market Operations/ Global Data Control

Project deliverables:
 Handling End to End confirmation process for - PVB (PRIVATE BANKING)
 Provide high level support to the Settlements team to ensure the payments are processed on time.
 Report all static changes to be done to the Settlements and Static data team accordingly.
 Regular interactions with Controls team to ensure background tasks are intact and payments are streaming good.
 Capture / Report all errors done by Traders as requested by Senior management.
 Resolving the issues pertaining to the workflow operations by maintaining good rapport with the Traders.
 Settle and authorize foreign exchange transactions pertaining to FX / MM transactions of the bank.
 Confirm and process NDF contracts with the market counterparties on or before the trade’s value date.
 Ensure all the foreign exchange transactions are timely processed with respect to the currency cut – off.
 Facilitate process improvements by coordinating with the Static Data Group to setup and update Standard
Settlement Instructions (SSI) for the existing and new market counterparties to improve the STP ratings.
 Chase the counterparty for the Outgoing confirmations on the foreign exchange transactions.

Organization Designation Assignment Tenure

Medusind Solutions India Pvt Ltd Customer service executive Medical Billing May 2005 – Feb 2006
TTK Health care Ltd Management Trainee Digital Cartography Mar 2004 – Mar 2005

Swift Response Pvt Ltd Customer service executive Email support Mar 2003 – Mar 2004
Accomplishments:

· Contextual Master Award – 2022

· Certified six sigma Green Belt - 2021
· BPS Champions Legue Team award – 2017
· Best Team award – 2018
· TCS Spot award 2013 & 2014 & 2018
· TCS Domain Academy Certification in Retail Banking Operations.
· TCS Domain Academy Certification in AML & KYC.

Education

è MBA., International Business, Annamalai University (2008)

è BA., Economics, Loyola College (1999-2002)
è HSC, Sathya Matriculation HSS, Chennai. (1999)
è SSLC, SRKM, HSS, (1996)

Personal Particulars

è Date of Birth : 22 Sep 1980

è Nationality : Indian
è Gender : Male
è Marital Status : Married
è Passport # : J9401698

Reference
Available on request

Declaration

I hereby declare that the details furnished above are true and up to my knowledge.

Place: Chennai

Date: 03-Aug-2022