AV Delivery - Nov23

AV 2023 Delivery
A Sound Vision
2023 Project, Programs and Portfolio activities
Copyright of Shell International B.V. July 2023 1

AGENDA
•01 •02 •03

Introductions and AV Project Update Other Projects - Q&A
HSSE moment • AV Commercial Strategy – Krish
• AV Signature Teams Room –
Kumar
AV Program Overview • FoW (Hybrid Working) –
Asokan
Copyright of Shell International B.V. 2

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Audio Visual 2023 Programme Dashboard
Workstream Description Value RAG Commentary
AV Contracts
 AV Foundations: 17 contracts signed/18. POs in-progress for Singapore, Belgium, Bulgaria and Switzerland. Austria
 AV Foundations  Improved UX & onboarding continues. Forecast completion Nov’23. Closing phase in Service Now, will complete project close and
 AV Commercial Strategy productivity monitor as part of AV Commercial.
 AV Service Transition /  Contract and service set up A  AV Commercial Strategy: Overview presented to DRB on current progress and next steps, next DRB planned on Dec 7 th
Contract Renewal  Lower TCO with expected outcome of finalizing suppliers for CP to start working towards contract note .
 End of life asset integrity  AV Service Transition: Existing Nasstar contract ending by Sep’ 23 renewed for 1-yr i.e., until Sep'24. Contract has been
renewed with ~700K reduced price per year. Scope document is in progress first draft reviewed by Marcel.
MS Teams Room  MTRP: Awaiting AtO sign off. As per Microsoft, the tool is working as expected and have been demonstrated. Staff may
need training to address any gaps in understanding the tool.
 Microsoft Signature Teams Room:
 Improved UX
 MTR Proactive Monitoring o BLR 6-Seater: decom completed, PO releases for room furniture, hardware delivered
 Enhanced device options
 AV Microsoft Signature G o BLR 18-Seater: decom completed, Design approval in progress. BoQ in progress by Studio Chintala, hardware
 IT Ops of the Future –
Teams Room delivered
Proactive monitoring o NL and UK: PO released, ES to provide deployment schedule (decom, delivery, installation and configuration)
o US: Approved to move forward with full scope. decom completed, quote awaited for interior works, CDP to revert
on timelines for interior. AVI-SPL to revert on hardware delivery ETA.
New Service
Development  FoW (Hybrid Working):
 Improved UX o MTR Native Join - Zoom and 'External Teams' has been tested succesfully at HAG Location.
 FOW – Hybrid Working
 Enhanced device options o Logitech CollabOS and Rally Bar Huddle - discussed with 'TE Connectivity Lab' Manager and shared Project
 Digital Signage A
 Aligned with Future of Plan. Planned to perform a pilot test in an isolated lab at Amsterdam Location.
Work  Digital Signage: Tier-1 PoC completed successfully. Preparing for Tier-1 pilot in IT Center Bangalore and Chennai in
Dec 2023.
Digital AV
 Driving the Connectivity
 Advanced AV Std and AVEM: Pentest final results returned and reviewed with team to identify any remediations
 Advanced AV Network & strategy
needed. KPMG to revert on 2 questions from Pentest. Testing completed and document prepared for review with
AVEM  Standardization, scalability
G Stakeholders. RES in AMS is looking for space for temp lab to move to. Target is to close this project by 15/Dec.
 HOU UX Room Upgrade and efficiency  UX Room Upgrade: Pathfinder Room and US Houston UX Room: Global Onboarding Document close to complete
and then to be shared to operations for agreement to deploy. AVISPL to provide training.

Audio Visual 2023 Programme Dashboard
Workstream Description Value RAG Commentary
AV Data
 Improved UX &
Management
productivity AV Data Management: 70% data clean-up completed. Merged Condeco & SNOW data.Data uniformity for 70%
 Data integrity & Data clean available data has been completed. Received sign off on final data format.Populating remaining missing data. Until Q1
 AV Data Management up G 2024, SNOW database cannot be modified due to remodeling hence to store our master data project is exploring cloud
 Single source of truth storage (discussion is in progress with respective team).
 Semi Automated & AI
enabled process

Audio Visual Delivery Target timeline of events
 AV Service Transition: requirement gathering.
 AV Commercial Strategy: Review RFP responses from  AV Service Transition: market scan and identify new suppliers
 SNOW demands/project approved. regional suppliers  AV Commercial Strategy: Contracts awarded and contract
 PM and resourcing onboarding  Digital Signage: Kick-off PoC signing kick-off with CP
 Project Kick off  FoW Hybrid Working: MTR Native Join Pilot  FoW Hybrid Working: CollabOS ,Native Join Pilot
 HOU UX Room Upgrade closure  AV MS Signature Teams Room: installation and feature testing
 AV Enterprise Management system Proof of  Digital Signage: POC for T1 & T2 Digital Signage. Initiate
End Sep
Technology completion
End Nov
procurement of devices for T1 pilot at Trinidad & Tobago
 Advanced AV Network standardization Proof of  Advanced AV Network standardization and AVEM Project
Concept completion Closure
Aug 01  AV Data Management: Approx. 40.000 + Complete
We are here data population in SNOW Template
Dec
Aug 23
 AV Foundation completion with remaining 2x local contracts  AV Commercial strategy – Finalize  AV MS Signature Teams Room: Go- 23
End Aug
and 5 POs. live and AtO
End Dec
regional suppliers based on RFP
End Oct
 AV Commercial strategy – RFP roll-out and supplier response response  Digital Signage: T1 Pilot completion
to RFP  FoW Hybrid Working: Logitech and T2 POC setup.
 AV Service Transition: Service contract extension with Collab OS and Native Join Pilot  AV Data Management : Data cleanup
existing supplier until Sep’24 and continue to work for new  AV Data management : Go Live of and upload in SNOW to be completed
supplier transition Semi automated process  FoW Hybrid Working: Sync SaaS,
 Closure of MTR Proactive Monitoring.  Loaner Devices arrive in UK Lab Rally Bar Huddle Pilot
 Digital Signage: Agreement on preferred solution option for POC
 FoW Hybrid Working: USB-C Single Cable Archetype,
Windows Lenovo AIO Bar and Logitech Sight AtO
 AV delivery budget review and cost take out
Key: Completed Significant Issues Significant Risks No/minor issues/risks

Plan on a Page
Da ta se t
C o m p le te d Re d Am b e r G re e n Ne w Ta rg e t d a te o nb o a rd e d
3Q21 4Q21 1Q22

Re c ove ry Planning RAG To d a y
Mo b ile C o nne xt Kic ko ff o f 3 Im p a c t Sc e na rio No n-G ID C lie nt
Ad d itio na l a p p te sting
Te sting Pla nning Auto m a tio n
Impa ct S ce na rios G
Re c o m m e nd a tio ns/ Ac tio ns No n-G ID c lie nt Ma nua l Pro c e ss
Ne w C R2 sc o p e
c o m p le te d
E
Quick Re fe re nce Guide G Ne w C R2 sc o p e
L
Q RG R2 c o m p le te d sta rte d
P
ER S e rvic e s
3c Mic ro se rm a nta tio n 3b VPN She ll Ac c e ss
M
ER S e rvice s De live ry - Te s t Re cove ry
P ha s e 3
C Pe nte st Full ER
A
Se rv ic e s
S
ER Va ult Re a d y
ER S e rvice s Onboa rding to Va ult R 4 2 6 7 8 3 1 5
Ne w C R2 sc o p e
De fine Pa thfind e r Te st O nb o a rd e d
C o m p le te Te st Pa thfind e rPa thfind e r Re a d O ut
Stra te g y
ER Te s ting & Re cove ry G
Kic ko ff Te st Pa thfind e r Unit Te sting Kic k O ff 40% Unit Te st C o m p le tio n
TSI Pro p o sa l d ra ft sub m itte d
MVC/MVS S cope a nd De s ign G
MVP1 De fine d TSI Pro p o sa l fina lize d Eq uip m e nt O rd e re d Eq uip m e nt Insta lla tio n
ER Re adine s s & Ope rate
MI Func tio na lity
De sig n De -Sc o p e o f MI Re tire
ITOps Hub App Enha nce me nts G All c o re sup p o rta b ility re q uire m e nts
De sig n/ Build kic k-o ff
ER TO M RAC I d e liv e re d
ER TOM G
Hi Le v e l TO M Sw im la ne s ER TO M Ro le s/ Re sp o nc e b illitie s

AV Delivery - Plan on a Page
C o m p le te d Re d Am b e r G re e n Ne w Ta rg e t d a te
2Q23 3Q23 4Q23

AV Contrac ts RAG To d a y
Te xt Te xt Te xt Te xt
AV Founda tion R
Te xt Te xt
Te xt
AV Comme rcia l S tra te gy G
AV S e rvice Tra ns ition / Contra ct Te xt Te xt

Re ne wa l
G
Te xt
MS Te ams Room
Te xt
AV Micros oft S igna ture Te a ms Room A
Ne w S e rvic e De ve lopme nt
FOW – Hybrid Working G
Digita l S igna ge G
Advanc e d AV Ne tw ork & AVEM
HOU UX Room Upgra de R
Adva nce d AV Ne twork & AVEM G

AV Data Manage me nt
AV Da ta Ma na ge me nt G

Project Status
1.0
Copyright of Shell International B.V. November 2022 9
Dashboard Project AV Foundations
RAG Status Return to Green comment
Contract signings and PO creation are delaying completion of project. 5 POs remaining to complete from onboarding countries and Spain. Plus additional
Overall Status
for sites in Singapore and Philippines.
Completion of new vendor will delay overall completion until the end of August for 3 sites (Switzerland, Bulgaria, Austria) Remaining sites and locations
Schedule
are small with less than 30 rooms in total. Switzerland and Austria have incumbent vendor for urgent coverage. Austria still onboarding
Budget
Resources
Scope
Business Value Delays in completion could cause an issue with AV service calls and ticket closure. Working with Operate on risk mitigation for these tickets.
Issues or blockers Dependencies Risks

• PO Creation  Local MOAs and SOLs support required to move activities to  New vendor onboarding will delay completion
• Onboarding of new vendor completion  Delay in PO completion
 AV Service calls and ticket closure

Dashboard Project AV Commercial Strategy
RFP sent to suppliers, Q&A sessions and response in progress, Communication to MOA and SOLs sent and overview session planned, MSA and other
Overall Status
contracting approach alignment with CP started
Schedule As Aligned in steerco, CP is working to extend existing contract by 6 months. Awaiting supplier response and finalization.
Budget ~80k CR to be raised.
Resources PM released, BA and TC onboarded.
Scope Replacing Global model of AV Foundations to a regional model
Business Value Better UX with Regional model to improve AV service for L3 support and projects

• Finalization of existing contract extension.  Timely response from supplier, availability of Shell stakeholders for  Supplier dropping from RFP [2 as of now] , during to financial, ROI,
review and response.  As of now, Schedule to be completed by March 2024

Dashboard Project AV Service Transition - PRJ2854340
• Final stage of price reduction and discussion with Nasstar and SOW drafting to sign contract with Nasstar, ETA 25/08.
• Awaiting Portfolio and OLMs to approve the final price catalogue.
Overall Status • In discussion with AV commercial project to align on timelines for Electrosonic timelines and contract.
• In Discussion with Architect, OLM and Portfolio for risk acceptance for Backend decom
Schedule On plan with current negotiation with Nasstar.

Budget On track
Resources Awaiting Network Engineer to provide input to Decom project team on the Backend Landscape
1) Extend one year contract with Nasstar to ensure uninterrupted service.

Scope 2) Post the agreement perform market scan for fit for purpose and price suppliers.
Business Value Achieve service renewal with reduced support cost. Complexity, Fit for purpose Market standards

Id I Part 2 of scope: Market scan dependents on commercial contract 1 Back end decommission out of scope : Transfer: AV remediation
AV service due Electrosonic contract end in March 2024. Action: team to continue decommission post current project. Facilitation of
Regular connect with Craig in place to ensure support and backend Decom. Backend decom possible only after the last
facilitation. endpoint gone. Can we slot in AVAC meeting.
2 Backend Decom Facilitation : Cannot decom backend until last cisco
endpoint in environment. Connecting with Architect, OLM and
Portfolio to identify the mitigation plan.

Dashboard Project Teams Room Proactive Monitoring
Overall Status
Schedule ATO sign off outstanding. Walkthrough of the SDD with the Ops team in progress. To be completed by 11/08 to obtain the ATO sign off
Budget
Resources NA
Scope NA
Business Value NA

I1 D1 R1  Any additional scope change will impact the timelines and cost
R2
I2

Dashboard Project AV Microsoft Signature Teams Room - PRJ1612229
•Co-design activity (Along with Workwell)

•Alignment with REOCIT PMs
•VR Demo of Pilot Room
•Start of Logical Decommissioning activity (ITP Rooms)
•Explore Display Options
Overall Status •Finalize AV Equipment BoM and obtain Quote
•Hardware feature testing (in the Lab)
Schedule Below mentioned issues may impact the baseline milestone delivery timeline however no impact on Project end date.
Budget NA
Resources NA
Scope NA
Business Value NA

• Update on Ocular / Trapezoid table • Delay of Teams Software Feature Set (Multi-stream feature support) from
• Display procurement Microsoft
• Co-design / Inputs (Room design / furniture) might add delays to the Timeline
• Unavailability of London 18-Seater ITP room for Pilot.
• Unavailability of ITP room for Pilot at Hague
• Engaging Workwell with REOCIT/RE (US) regarding RE
related activities

Dashboard Project Hybrid Working for Huddle / Small Meeting Rooms
(1) USB-C - Pilot Test completed and AtO given to Operate. (2).Lenovo Windows AIO Rally Bar Pilot Test at London Lab and The Hague. (3).MTR –
Overall Status
Native Join ( External Teams, Webex, Zoom, etc). (4) Logitech Sight AI Camera Pilot Test . 5.Logitech Collab OS (Android)
Schedule Going well as per the plan
Budget NA
Resources NA
Scope Hybrid working solutions 1.USBC Single Cable PnP , 2. Windows All in One (AIO) Lenovo Bar , 3.MS Teams Room Native Join. 4.Logitech Sights 5. Logitech Collab OS
(Android)
Business Value New Technology, less footprint ,Less hardware and less cost

Id  Lenovo-AIO Bar : Condeco Room Access Rights issues 01 USBC- AtO Approval/Signoff from Operate . 01  Kensington still don’t have Firmware updating policy
 Native Join :3rd Party invitation Account's availability  Logitech Collab OS and Sync Software compatibility, Cloud/Network
 Sight Camera : Product related issues Kensington Dock – Firmware update and support Security
02  Users Acceptance of new Technology
02 Logitech Collab OS and Sight Camera  Availability of L2/TCS Engineer on site
03

Dashboard Project AV Digital Signage NSD - PRJ1425682
The Project Charter with extended timelines including SNOW integration has been approved and signed. Awaiting a strategic steer from leadership so the
Overall Status
best DS solution option can be arrived at.
Schedule On Track after re-baselining
Budget NA
Resources Need Network Design Engineer urgently as soon as Network HLD is completed.
Scope
Business Value NA

1. Require a strategic steer from portfolio so the best available 1. There is a dependency on time taken for hardware lending for 1. Delay in onboarding Network design engineer poses a risk of delay in
solution can be picked for Shell. Meeting to be organized this or POC by the shortlisted vendor post product finalization. completion of LLD and rest of milestones as a result
next week
There is a dependency on time taken for the procurement cycle 2. There is a risk of delay in time taken for hardware lending for POC by the
2. of Hardware as it depends on hardware availability in the shortlisted vendor post product finalization. This puts at risk, the project
2. A Network Design Engineer is needed to contribute to LLD. Need market. completion date
management help to accelerate this onboarding
3. The UAT will need active participation from the business since it 3. There is a risk on time taken for the procurement cycle of Hardware as it
will be nearing the end of the year holiday time. depends on hardware availability in the market. This puts at risk, the project
completion date
4. Since we are planning to order the hardware and Software for Pilot before the
POC to save time, there is a risk that these devices might be un-suitable for
Pilot if the design aspect changes after POC.

Dashboard Project US Houston UX Room (UX and Pathfinder Rooms)
UX - Room Equipment installed. Completion of programming and configuration is no longer blocked due to Network configuration. Room handover is expected to be
Overall Status completed by Aug 4th.
PF - Room is installed and tested. Decision required for path forward. Additional funding will be required if POC must be transitioned to support.
PF - Return to green when steerco has decided on path forward.

Schedule
Budget PF - Budget is consumed. If POC design must be transitioned to support, additional funding is required.
Resources
Scope PF - Return to green when steerco has decided on path forward.
Business Value NA

IN
FO
US HOUSTON UX ROOM (UX and Pathfinder Rooms) Decisions

Overall Status Schedule Budget Resources Scope Business Value Return to* Green Comments
R R G G R G
ID Ref. Short Description State Decision status Priority Impact

Proposed Change:
Transition Pathfinder Room with Advanced MTR Design to production rather than converting the room to its original design.
Keep 1Beyond System in Pathfinder room.
Justification: An additional and less critical deployment of the 1Beyond camera system will allow changes and testing of new
features to be tested with the general population before it’s released to the EC boardroom’s 1Beyond system.
The room will provide an elevated user experience for virtual participants to see the people in the room. Once the room is
converted into production, the room will be available to be used for regular users.
None
1 Risk: Open High Budget; Schedule; Scope
High – No support from site operations to deploy solution
High – Delays due to unavailability of AVI-SPL resources.
High – Delays and cost impact due to additional requirements from site ops
Cost and schedule impact:
Total +28k
Hardware and Service – 10k; Shell PM – 12k; -4k MTR conversion; Contingency 10k
+2 month
18
Dashboard Project Advanced AV Network Standardization and AVEM
AVoverIP - All AV equipment has been setup and configured in AMS Lab. Network equipment and configuration is completed. Testing is in progress.
AVEM - QSC Reflect and Crestron data is ingested in Grafana and Dynatrace. SNMP testing is progress. Completion of Test results planned for Aug 16 th.
Overall Status
AVoverIP - At risk of not completing testing by end of August due to resolution of technical issues, e.g., firewall change impacted network connectivity at AMS lab and issues
Schedule with video distribution across the network.
Budget Budget was increased to 557k.
AMS Technical consultant returned form paternity leave and EU Technical consultant contract was extended. Network architect added to project to support with HLD
Resources documentation.
Scope Setup of SecureLAN testing of the MTR, QSC core, and Crestron Processor is in progress.
Business Value NA

Id 16 AVEM - Architecture requires a new network design for bi- Id 1 UX Room - Completion of US UX Room setup to test boardroom use Id AVEM - First time integrating cloud management system with Dynatrace.
directional traffic before SAHLD signoff case. 15 AVEM – Delay in POT development due to shared OIC resources.

Dashboard Project AV Data Management - PRJ3304225
Project team onboarding is completed. Through data analysis is about to be completed to derive to a final template . Handshake between
Overall Status Operation & Delivery team will be done in coming weeks.
Schedule On Time
Budget Current Budget is OnTrack . Additional budget will be requested if needed
No issues seen with current resource

Resources
Assess and integrate the unstructured data for AV (SNOW, AVR Dashboard, Condeco, etc) . Build a robust process/model to ensure data is captured,
managed and updated for all AV assets (Fit for Purpose) and Meeting Rooms. Implement best practices for Data management and also align with Shell’s
Scope Data Management Principles
Business Value NA

I1 R1 NA
D1
NA NA
R2
I2

Detailed Status Reports
2.0
CRITICAL PATH Milestones
Milestone Contract Sign Milestone PO Completion Milestone PO Completion
Schedule Status AV Foundations Country
HSSE
Milestone
Forecast End Contract Signing Milestone Forecast End Date PO Completion Milestone Forecast End Date
Budget (B) Actual (A) Forecast (F) Total (T) Variance date
$ 400,000 $ 149,298 (Inc. $ 129,032 $ 278,330 $ 121,670

Accruals) India Complete Complete Complete
Recent achievements (highlight key items) Singapore Complete Complete Partial Complete
 2 POs in progress Philippines Complete Complete Partial Complete
 AV Commercial Strategy next steps has been endorsed by Rob P. China Complete Complete Complete
 Belgium contract signed
 Switzerland and Bulgaria contracts with Shell MOA for signature Thailand Complete Complete Complete
Malaysia Complete Complete Complete
Indonesia Complete Complete Complete

Plans for next period
 Project re-baseline and Return to Green Action plan. Brazil Complete Complete Complete
 Completion of POs
 Project closing South Africa Complete Complete Complete
Slovakia Complete Complete Complete
Czech Complete Complete Complete
Spain Complete Complete In Progress 04-Aug-23
Italy Complete Complete Complete
Hungary Complete Complete Complete
Belgium Complete Complete In Progress 31-Aug-23

Milestone RAG status key
Bulgaria Complete In Progress 4-Aug-23 Not Started 31-Aug-23
Blue :– Completed Amber :- Baseline=Forecast – at risk
Green :- Baseline=Forecast Red :- Baseline < Forecast Switzerland Complete Complete In Progress 31-Aug-23
Austria In Progress 18-Aug-23 Not Started 31-Jul-23 Not Started 31-Aug-23

POAP Project AV Foundations AV Foundations Today
Phase Mar Apr May Jun Jul Aug Sep Oct
Philippines 24 12
 Pending POs from Spain and
Belgium Slovakia 24 12
Czech
 Austria onboarding delay due to 24 12
Republic
POs
paperwork Spain 24 4
 Switzerland and Bulgaria contract

Hungary 24 12
with Shell MOA
Italy 24 24
Austria 3 31
Belgium 3 31
Onboarding
Bulgaria 3 31
Switzerland 3 31
Closing
Milestone Key: In Progress Completed All Sites 1 29
Late Not Applicable

Late, Risk Not Started
IN
FO
Issue Log Project AV Foundations

ID Issue name Issue description Status Notes Priority
 Additional change management email regarding POs from local sites. Follow up with SOL’s until completion of PO’s,
including escalation if needed. Rodrigo is following up with email and I will follow up also. Rachelle is working the
issue
 Sent out email to SOLs 13-Apr-2023 to stress importance of timely PO creation. Info sessions, training, and assistance
(2) PO’s pending
1 from SOL’s
Waiting on POs for 2 countries. Spain and Belgium In progress can be provided High
 Emailed SOL on 19 Apr 2023
 Meetings with SOLs 27 Apr 23 and follow up emails
 Followed up email with deadlines extended to 28-Jun-2023
(3) Vendor identified  Onboarding may delay completion 31-Aug-2023. Push ES to completion and push completion of Shell task
5 and being onboarded Bulgaria, Switzerland, and Austria In progress
 Dekom is vendor. Shell in process of onboarding
High
by ES
24
Schedule Status AV Commercial
Budget (B) Actual (A) Forecast (F) Total (T) Variance CRITICAL PATH Milestones (highlight key items)
$ 481,869 $21,962 $481,869 $481,869 $0
Recent achievements (highlight key items) Baseline Forecast Escalation

Milestone % Comp. RAG Signoff req.
Date Date req.
• Conducted RFP meetings with suppliers
• Finalizing RFP scope
• Completion of POAP and Plan
Develop Communication to Electrosonic 13-Jun-23 13-Jun-23 100% yes no
Define regional Model 22-Jun-23 30-Jun-23 100% yes no
Define RFP 30-Jun-23 30-Jun-23 100% yes no

Conduct RFP 24-Jul-23 14-Nov-23 25% no no
• RFP will be released on 7th Aug
• Submission deadline on 21st Aug Award Regional Suppliers 7-Aug-23 15-Nov-23 0% yes no
• OLM & SOL workshops will be carried out during Aug to raise
awareness and knowledge that a new contract will be awarded.
Onboard Regional Suppliers 11-Oct-23 03-Mar-24 0% yes no
Migrate ES L2L Contracts to regional suppliers 29-Feb-24 30-Apr-24 0% no no
Go Live 29-Feb-24 30-Apr-24 0% no no
Milestone RAG status key

Blue :– Completed Amber :- Baseline=Forecast – at risk
Green :- Baseline=Forecast Red :- Baseline < Forecast

Risk Heat Map Project AV Foundations
I
Risk name Risk description Risk mitigation Notes
D
Belgium,
High
 Identify a new vendor,  New vendor identified and onboarding is
Bulgaria,  Duration for onboarding 4-6 months.
1 previous vendor declined to proceeding. Once team is onboarded, need
Switzerland, Onboarding started 4/4/23
complete onboarding to expedite contract signing
Austria
3
IMPACT
1
 Follow up this week to responsible parties. 2
PO  Multiple email and face to face meetings CS Team has been working on PO
2  Delays in PO creation
Completion took place. completion with local parties
 Email to address PO creation sent
Low
 May cause delays in areas
AV Service  Completion of POs so vendors can respond  One (1) Service call in India needs
3 without completed vendor Low LIKELIHOOD High
Calls to service calls. dispatch. Aging for a month
contracts
KEY:
G Risk owned and mitigation in place/effective
A Risk owned, mitigation ineffective or risk trend increasing
R New risk, no owner/mitigation in place or issues generated
C Risk to be closed
PO AP – AV C omme rcia l Stra te gy
POAP Ma y Jun Jul Aug Se p O ct Nov De c Ja n Fe b Ma r Apr Ma y Jun
Project AV Commercial C ha rter 12 12
Pla n
12 30
Pla n
Anno uncement
to Reg io na l 15
M od el
C o mms to
12 15
Electro so nic
C o nduct
Reg io na l 14
W o rksho p
De fine
Reg io na l 14 21
M od el
Execute
Sub mit RFP to

Persp ective 7
Bid de rs
Review a nd 8 30
Awa rd RFP
O nbo a rd
Reg io na l 1 19
Inte g ra tors
M ig ra tio n 20 30
Closure
Project Sig no ff 1 27
a nd C lo sure
IN
FO
Issue Log Project AV Commercial Strategy

ID Issue name Issue description Status Notes Priority
1 Define Regions Define regional model for AV service Completed  Workshop to define regions on 22-Jun-23 High
 Planning a workshop for end of June

5 Define RFP Define RFP scope and language for submittal In Progress
 Working with CS Team for RFP and scorecard
High
28
Risk Heat Map Project AV Commercial Strategy
I
D Risk name Risk description Risk mitigation Notes
6
 Identification of
Identification of  Workshops with DRB, SOLs, OLMs, and
1 requirements for RFPs
High
requirements CS teams
and KPIs
Alignment of  Create regional  Workshop to define regions, dependency 3

2 regional boundaries for RFP on RFP reposes may change shape of 6
IMPACT
boundaries process boundaries
 Scoring RFP responses

and having enough  Due diligence with suppliers and sending
3 RFP Responses
responses per region to RFP to top suppliers per region 2 1
Low
properly define regions
5 4
Managing existing  ES still in the process of  Communication with ES including regular

4 contract with onboarding and managing
meetings, following contract with ES
Electrosonic existing contracts
Low LIKELIHOOD High
KEY:
Management of  Regular communications including G
change and  Communications with Risk owned and mitigation in place/effective
5 meetings by region to inform stakeholders
communications SOLs, and OLMs
on process
with stakeholders A Risk owned, mitigation ineffective or risk trend increasing
Project completion  ES contract completes  AVC needs to be onboarded before ES

6 C Risk to be closed
date March 2024 contract ends
Schedule Status Project AV service Transition
SG1 SG2 SG3 SG4 SG5 SG6 Milestone RAG status key
Baseline Mar ‘23 May ‘23 Sep’23 Oct’ 23 Blue :– Completed Amber :- Baseline=Forecast – at risk
Forecast
CRITICAL PATH Milestones (highlight key items)

Budget (B) Actual (A) Forecast (F) Total (T) Variance
Baseline Forecast Signoff Escalatio
Milestone (for all workstreams) % Comp. RAG
$150,000 (GI-D $ 38,474(Inc. $ 184,816 $223,290 $-73,290 Date Date req. n req.
Program) Accruals)
15 May
Recent achievements (highlight key items) Start Negotiations G
2023
 Final stage of price reduction and discussion with Nasstar and SOW drafting to
sign contract with Nasstar. 6 August
 Requirement gathering for Digital signage and Microsoft signature completed. Close Nasstar contract Negotiation G
2023
 In discussion with AV commercial project to align on timelines
for Electrosonic timelines and contract.
 In Discussion with Architect, OLM and Portfolio for risk acceptance for
Backend decomion

 Align on the support to be continued , adjusted and removed from the current Nasstar Contract for
future changes.
 Continue to work on requirements for new supplier
 Identify new supplier

Audio Visual Service Transition - POAP
2023 2024
Q3 Q4 Q1 Q2 Q3
J A S O N D J F M A M J J A S
Project Management DRB DRB DRB DRB DRB DRB
Requirement Identify Major Finalize Supplier and

finalisation suppliers Sign Contract
Go-Live
Market scan &
Transition
Collaborate with AV commercial Strategy Nasstar and Finalized supplier Transition
Collaborate with AV Remediation Team
Facilitation
Business engagement to stop Cisco Design sign-off for Decom Initiation Backend Decom
Legacy stoppage
usage
and Backend
Stoppage of Cisco endpoint
confirmation
Close support/billing for all the cisco
endpoints
Final message Cisco

Change and engage to SOL’s
PDF Deliverable  Milestone delivered

Copyright of Shell International B.V. Key Milestone May 2023
Intermittent Milestone
Go-Live X Milestone missed
IN
FO
Project AV service transition Issue log

*A *A G G G G
ID Ref. Issue name Issue description Status Priority
1 1
32
Project AV service transition Risk heat map
ID Ref. Risk name Risk description Risk mitigation Heat map
If Legacy cisco endpoints continue to remain in AV environment , 

1 Cisco support
Nasstar/New supplier support has to be continued post Sep 2024
Remove all Non-Critical cisco endpoints from Environment
High
Backend Decom Facilitation : Cannot decom backend until last cisco
endpoint in environment. Connecting with Architect, OLM and
2 Backend decom
Portfolio to identify the mitigation plan.
 Backend decom possible only after the last cisco endpoint is removed
2 3
IMPACT
1
Webex solution dependent on various other dependent components  Webex doesn’t has EOL , close the less used endpoints. Plan
Webex
3 Solution
i.e., could be real estate, dependent component easy/early solution from portfolio for Webex. Continue support with new
remediation is difficult supplier.
Low
4
Low LIKELIHOOD High

5
KEY:
C Risk to be closed
Schedule Status - Project Teams Room Proactive monitoring
Baseline 2022 Dec’22 Feb’22 Apr’ 23 Blue :– Completed Amber :- Baseline=Forecast – at risk
Forecast

$ 42000 $ 168756 $ 60,014 $ 228,770 $ 186,770 Date Date req. n req.
Recent achievements (highlight key items) TRB sign off 10 May 22 17 June 22 100% Yes No
 ATO sign off pending due to Product UI glitch.

 Connect has been scheduled [ 25th May ] with the Ops and Portfolio team to agree upon an
approach for effectively addressing the Product UI issues without raising the support ticket for PIRA sign off 9 Oct 22 9 Oct 22 100% Yes No
each and every observation
Licenses Procurement 28 Feb 22 10 Jan 23 100% No No
Support Model sign off 30 Oct 23 30 Nov 23 100% No No

.
Training Deliverables 13 Jan 23 29 Apr 23 100% Yes No
Training to suppliers 16 Jan 23 03 Apr 23 100% Yes No
ATO 17 Feb 23 05 May 23 0% Yes No

MTR Pro Management Programme POAP
TODAY
Christmas
November December January February March April

W W W W W W W W W W W W W W W W W W W W W W W W W W W
1 2 3 4 5 1 2 3 4 1 2 3 4 5 1 2 3 4 1 2 3 4 5 1 2 3 4
Access Alignment &
Management
Define Groups Reporting Benefits

Success criteria
Change
Engageme
nt Plans
Nasstar
Deliver Training to Nasstar
Engagement SOL and Regional OLM
Training
Training
Training Documentation and sign off from Ops Sign off
Training Plan
Campaign Development
Ongoing Engagement & Comms

Programme Management
Creation and Review of SDD
SDD Sign off
Procurement of Additional
Licenses [ 244 Licenses] Prod ServiceNow Integration
ATO
IRM Sign
off HLD Sign
off ServiceNow
Monitoring
Configuration of Rings
Hyperc
are
Functional Test
Execution
Onboarding Remaining In scope Rooms

Copyright of Shell International ServiceNow
B.V. Go Live
Integration
Project co
IN
FO
Teams Room Proactive monitoring - Issue log

*G *A G G G G

 Open: Microsoft has acknowledged the issue and is working as per the support ticket
[TrackingID#2305231420000467 ]created. Resolution dates are yet to be confirmed
1 11 Product UI glitch Reporting is impacted due to Product UI glitch  Escalation channels to be captured for the Product issues required for the ATO sign off
Medium
Creating reports from MTR-P is proven difficult as multiple incidents are created by
2 Reporting
MTR-P which not always reflect to SNOW incidents.
 Being discussed with Microsoft Medium
MTR systems disappearing from MTR-P after they got enrolled. Unknown still what
3 Enrollment
is causing this issue.
 Shared with Microsoft for investigation High
MTR systems with a BYOD added (Executive systems) are showing peripheral issues 
4 MTR/BYOD
in MTR-P.
Discussed with portfolio/AVCoE and seems no solution available. Business needs to accept the risk. High
36
Teams Room Proactive monitoring - Risk heat map
1 1  Reporting is impacted due to Product UI glitch
High
• Creating reports from MTR-P is proven difficult as multiple
incidents are created by MTR-P which not always reflect to
2 2 SNOW incidents. 4
2
IMPACT
R
 MTR systems disappearing from MTR-P after they got 1
3 R enrolled. Unknown still what is causing this issue.
Low
• MTR systems with a BYOD added (Executive systems) are
4 4 showing peripheral issues in MTR-P.
Low LIKELIHOOD High

5
KEY:
C Risk to be closed
Schedule Status - AV Microsoft Signature Teams Room PRJ1612229
SG1
SG2
SG3
SG4
SG5 SG6 Milestone RAG status key
(Planni (Exec)
(Initiation) (Exec) (Operating) (Closing)
ng) Blue :– Completed Amber :- Baseline=Forecast – at risk
Baseline This is PoC Green :- Baseline=Forecast Red :- Baseline < Forecast
(not a NSD)
Forecast
Date Date req. n req.
$ $1,000,000 $ 117,567 $ 560,880 $ 678447 $ 321553 Project Initiation Q1 2022 100% No No
Recent achievements (highlight key items) Market Research (Hardware) Q2 2022 100% No No
• Co-design activity (Along with Workwell)
• Alignment with REOCIT PM,s Technical Solution / Design Sign off (Hardware) Q2 2022 100 % No No
• VR Demo of Pilot Room
• Start of Logical Decommissioning activity (ITP Rooms)
• Explore Display Options Hardware delivery (except Display) Q1 2023 75% No No
• Finalize AV Equipment BoM and obtain Quote
• Hardware feature testing (in the Lab) Market Research / Design Sign off (Room Design/ Q1 – Q2
Jul, 2023 90% No No
Furniture) 2023
Sep- Oct,
Plans for next period Room design / furniture delivery Q3 , 2023 0% No No
2023
• Finalize BoM (Room Design/Furniture) and Order Placement

• Finalize Display configuration and Order Placement Room design / furniture Installation and testing Q3 , 2023 Oct, 2023 0% No No
• Finalize BoM (AV equipment's) and Order Placement
Q3-Q4,
• Hardware feature testing (in the Lab) Hardware Installation
2023
Oct 2023 0% No No
• Test scripts preparation
Feature Testing and Signoff Q4, 2023 Nov, 2023 0% Yes No
Nov– 0%
Go-Live Q4, 2023 Yes No
Dec 2023
AV Microsoft Signature Teams Room
Milestone Planned Milestone Completed Delayed Risk/Blocker Other
Q1 Q2 Q3 Q4
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan
Evaluate Options
(Room Design)
Alignment with
Planning & Design RE & WorkWell
Co-Design
(Room design Ready)
Test Scripts
Ordering , Delivery and Finalize BoM Order

(Order Placed) Delivered
Installation
Inst and
Config
Feature Testing
Testing and
Go-Live
Go Live
ATO
Handover
Handover
to Support
TELEPRESENCE TRANSFORMATION - PROJECT APPROACH
Copyright of Shell International B.V. 27 February 2024 39

IN
FO
Project PRJ1612229 Issue log

G A G G G G
Update on Ocular / Workwell yet to provide update on Ocular / Trapezoid table

1  Awaiting response from Workwell/ Portfolio
Trapezoid table
Display needs to be finalized and Ordered ASAP, else will

2 Display  Awaiting update from Portfolio
impact the Project Timelines
Unavailability of RE has advised to use a 6 seater ITP instead of the currently

3 London 18-Seater allocated 18-seater ITP room for Pilot (RE has planned to  Portfolio to take a decision on wat forward
ITP room for Pilot. convert the 18 seater to a Large conf room)
Unavailability of ITP Due to planned closure of the Hague building, RE has advised
4 room for Pilot at to put the PoC at Hague on hold or chose another location at  Portfolio to take a decision on wat forward
Hague NL.
Engaging Workwell
with REOCIT/RE (US) Workwell has to be engaged with RE/REOCIT to finalize the
5  Awaiting update from Portfolio
regarding RE related BoM of Room design and Infra
activities
The above-mentioned Issues will have an impact on Project

6 Budget Timelines, which diirectly impacts the resource billing /  In discussion with Portfolio to address the above issues
Budgeting
40
Project PRJ1612229 Risk heat map
Delay of Feature Set  Non-availability of specific Feature set On-time  Work with Microsoft to mitigate the risk.
1 (Software) from (Example : Multistream Support)
Microsoft  May miss out on feature testing
High
2
IMPACT
3
Low
4
Low LIKELIHOOD High

5
KEY:
C Risk to be closed
Schedule Status Hybrid Working for Small/Huddle Rooms
Q1 Q2 Q3 Q4 Q5 Q6 Milestone RAG status key
Baseline 50K 50K 112K 112K Blue :– Completed Amber :- Baseline=Forecast – at risk
Forecast 18.7K 30K 32K 30K

$ 50000 $ 4845 $ 106193 $ 111038 -$ 61038 Date Date req. n req.
Sourcing and Purchase Items (Display, Logitech Meet-

Recent achievements (highlight key items) 27 Mar 23 27 Mar 23 75% No No
up, USB-C ) for USB- Pilot Testing
• USB-C Single Cable Solution -Pilot Test done and AtO sumitted to Operate
• Kensington Dock, Samsung Display also approved by operate.
• Lenovo Windows AIO Rally Bar Pilot Test & user feedback USB-C Pilot Testing, UAT Feedback 3 April 23 3 April 23 100% No No
• MTR – Native Join Pilot Test (External Teams , Cisco Webex, Zoom)
• Logitech Sight – Tabletop Camera – Pilot Test
Sourcing and Rental Lenovo Windows AIO Rally Bar
10 May 23 10 May 23 100% No No
item for USB- Pilot Testing
Windows All in One Bar Lenovo MTR Solution

15 May 23 15 May 23 75% No No
Implementation (Pilot Test)
• USBC - AtO Sign-off
• Win All in 1 Bar and Native Join - Approval from Operate. Logitech Sight Camera Implementation (Pilot Test) 01 Jun 23 01 Jun 23 75% No No
• Direction from the Portfolio and Production Team
• Coordination and Choosing Preferred Hardware from Vendor
• Condeco –Team Admin Centre Access Rights
• MTR Native Join AtO MTR – Native Join ( Pilot Test) 15 July 23 15July 23 50% Yes Yes
• Logitech CollabOS +Sync Software
.
Equipment installation and UAT Q3-Q4 2023 Q3-Q4 2023 0% Yes Yes

Symbol Legend Status Legend
Item NOT completed and milestone
Milestone date has passed
Item COMPLETED
Today Major
Milestone
Future item at risk or
within 10% of completion, incl.
POAP - Hybrid Working (Jan –Jul 2023)

Project
1 Stage Gate return to green plan
Q1 2023 Q2 2023 Q3 2023 Q4 2023
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Pilot Testing Plan, Production, Agreement To Operate

Fist Level Pilot Ops
USB-C Single Cable ATO update
Discussion Equipment & Vendor
Archetype Selection
Fist Level Equipment & Pilot

Windows AIO Bar Vendor Selection Ops ATO update
Discussion
Logitech Sight Fist Level ATO update

Discussion Pilot Ops
UEM for MTR Fist Level

Discussion Pilot Ops ATO update
MS Teams Room Fist Level Pilot ATO update

Native Join Discussion Ops
Logitech Sync &

CollabOS Fist Level Pilot Ops ATO update
Discussion
Rally Bar Huddle
Monitoring and
Remote Innovation, Solution, Analysis, Pilot Testing, Feedback
Management

43
IN
FO
Project Hybrid Working Issue log

*A *A G G G G

 Open: PoC scheduled to identify process/tooling improvements that can be initiated. Defining the
HO: Hardware Boundaries of PoC reveal that single improvements are not easy or fast to achieve. Need to take one step
1 1 Supporting complexity
Docking station, Display and Logitech Meet-up need to Support USB-C Cable
back and look at the scope from a higher level. T Finding out best solution for Single Cable Solution
Medium
2 2 HO: Implementation Live Meeting Room implementation  Open: AV Equipment need to be replaced on Live Meeting Room Environment Medium
3 3 Plug & Play USB-C Plug & Play  User always need to be use only USB-C Cable with supporting Laptop Model Low
4 4 L2 /TCS L2/TCS Support  L2 /TCS support – Engineers' availability and on time support. Medium
5 5 Native Join 3rd Party App (Webex, Zoom, etc)  Lack of availability of External Parties & Internal Parties Support.
44
Project Hybrid Working Risk heat map
 User Must need USB-C supporting Shell recommended  HDMI and USBA Cables may not available .But they can use Laptop Power
1 1 Laptop Models
Laptops Charger for charging
High
2 2 Hardware  Logitech Sight hardware issue  Sight demo model, Audio, Hardware Product quality issue 2 3
IMPACT
1
HW
3 3 Implementation
 Managing Hardware  Local TC and Vender’s Engineer will be done the job
Low
4 1 User Training  Proper Training for Users  Include Training in User’s KPI
Low LIKELIHOOD High
KEY:
 Regional wise coordination for L2/TCS Level Engineers availability
5 1 L2/TCS  L2/TCS level Engineers availability
and Support
C Risk to be closed
Schedule Status AV Digital Signage NSD - PRJ1425682
2023 SG1(Ini)
SG2(Plan&Des
ign)
SG3(Exe) SG4(go-live) SG5(Handvr) SG6(Closure) Milestone RAG status key
Baseline 18 July, 23 15 Sep, 23 15 Feb, 24 15 Feb, 24 30 Feb, 24 30 Feb, 24 Blue :– Completed Amber :- Baseline=Forecast – at risk
Forecast Green :- Baseline=Forecast Red :- Baseline < Forecast

$ 200,000 $119,380 $390,000 $509,000 $309,000 Milestone (for all workstreams) % Comp. RAG
Recent achievements (highlight key items)

Charter 31 Mar, 23 31 Mar, 23 100% Yes Yes
 Re-baselined Charter approved by the portfolio
 Completed the Solution option
HLD 10 Aug, 23 10 Aug, 23 75% No No
LLD 15 Sep, 23 15 Sep, 23 0% Yes Yes
POC 15 Oct, 23 15 Oct, 23 0% Yes No

 Host the meeting for steering committee to get a strategic steer for Digital Signage
 Conclude on the Solution option HW/SW procurement 31 Oct, 23 31 Oct, 23 0% No No
 Conclude on the HLD phase
 Initiate speedy onboarding of the Network Design Engineer
Pilot 31 Nov, 23 31 Nov, 23 0% Yes No
.
Service Now Integration 15 Feb, 24 15 Feb, 24 Yes No
OLM Handover & Signoff 30 Feb, 24 30 Feb, 24 Yes Yes

46
Copyright of Shell International B.V. Project Closure 30 Feb, 24 30 Feb, 24 Yes Yes
Key
Completed At risk
AV Digital Signage - POAP On track

Go-Live
Behind
Year 2023 Year 2024
Milestones Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb
Initiation
 SOW
 Charter
Plan & Design AV N/W

 HLD
 Product Proposals (options)
 Solution Finalization
AV N/W
 LLD
Execution
 POC (Proof of Concept)
 IRM Assessment
 H/W & S/W Procurement for Pilot
 Pilot
 UAT
 ServiceNow Integration
OLM Handover & Closure

 OLM Handover & Signoff
 Project Closure
IN
FO
Project AV Digital Signage NSD - PRJ1425682 Issue log

G G G A G G Need to onboard Network Design Engineer by July at the earliest
48
Project AV Digital Signage NSD - PRJ1425682 Risk heat map
There is a risk of delay in time taken for hardware

lending for POC by the shortlisted vendor post
 Need to close product proposals ASAP and seek procurement team help to
1 product finalization. This puts at risk, the project speed up the lending/hiring of Hardware
High
completion date
There is a risk on time taken for the procurement

cycle of Hardware as it depends on hardware  Need to close product proposals ASAP and seek procurement team 2 3
2 availability in the market. This puts at risk, the help to speed up the procurement of Hardware
IMPACT
project completion date 1
4
Since we are planning to order the hardware and

Software for Pilot before the POC to save time, there
3 is a risk that these devices might be un-suitable for  This risk must be accepted.
Pilot if the design aspect changes after POC.
Low
 Onboarding of Network Design Engineer is a must, or we need to get
There is a risk that the LLD milestone might be
LLD from Architect and get it approved with due clearance from
4 delayed due delay in onboarding of Network Design
management.
Engineer. This will result in delay in POC Low LIKELIHOOD High
KEY:
C Risk to be closed
Schedule Status US Houston UX Room
Baseline 2021 June’22 July’23 Aug’ 23 Blue :– Completed Amber :- Baseline=Forecast – at risk
Forecast
Budget (B) Actual (A) Forecast (F) Total (T) Variance CRITICAL PATH Milestones (highlight key items)
$167,000 $183,405 $25,344 $208,749 -$ 41,749 Baseline Forecast Signoff Escalatio
Recent achievements (highlight key items) UX - DM Requirements and Design
30-Mar-2022 100% Yes No
 UX - Tested proposed network configuration for Crestron NVX in Amsterdam lab and scheduled UX - Product Procurement
29-July-2022 31-Dec-2023 90% No No
change implementation for 6/29.
UX - DM Installation, Configuration, and Testing 9-Aug-2023 100% No No
UX - DM Training, User Acceptance Testing 31-Jan-2023 100% Yes No
17-March-2023
UX - NVX Requirements and Design 21 – April- 2023 100% Yes No
14-May-2023
UX - NVX Installation and commissioning 14- July 2023 80% No Yes
28- May-2023
Plans for next period UX - NVX User Acceptance, Handover and Close out 21- August 2023 0% No No
 UX - Complete Site and User Acceptance testing

 UX - Complete handover to portfolio PF- - Requirements and Design 31-Dec-2022 100% Yes No
 PF - Receive decision to convert room back to original design or keep POC design.
PF-- - 1Beyond Installation and Commissioning 26-Jan-2023 100% No No
PF - 1Beyond and Arthur Holmes Installation and Commissioning 7-Mar-2023 100% No No
PF - – Testing 7-April - 2023 100% No No
PF -- Room Conversion 21- April-2023 21 -August 2023 0% Yes No

Schedule Status Advanced AV Network Standardization(AVoverIP) and AVEM
Baseline 2022 Aug’23 Sep’23 Oct’ 23 Blue :– Completed Amber :- Baseline=Forecast – at risk
Forecast

$200k $165,713 $354,832 $520,545 -$320,545 Milestone (for all workstreams) % Comp. RAG
AVoverIP - AV Network Requirements 1 July 2022 100% Yes No
Recent achievements (highlight key items)
AVoverIP - AV Network Assessment 22 July 2022 100% Yes No
 AVoverIP – Installed and configured additional AV Lab switch and repatched AV equipment. AVoverIP - Market Scan 29 July 2022 100% Yes No
 AVoverIp – Completed secure LAN testing for MTR using MAC address
 AVoverIP – Completed Wifi configuration, SSID creation, and 802.1X policy for AMS lab AVoverIP – Standards 31-Oct 2022 100% Yes No
testing.
 AVoverIP – Completed setup and configuration of AV environment in AMS Lab. AVoverIP - Solution Option Analysis
9 Dec 22 100% Yes No
 AVEM – installed Dynatrace Activegate on VM in Lab to test synthetic testing and SNMP
monitoring. AVoverIP - AV Network Pilot 31 Aug 23 31 Sep 23 50% No Yes
 AVEM - Ingested Thousand eyes, QSC Reflect, and Crestron data into Dynatrace and Grafana.
 AVEM – Reviewed remote management test results with Operations teams and updated AVoverIP - Cost Overview 31 Oct 2023 31 Oct 2023 0% No No
requirements. AVoverIP - Documentation 31 Oct 2023 31 Nov 2023 0% Yes No
AVEM - Requirements 21-Oct-2022 100% Yes No
AVEM - Market Scan 11- Nov-2022 31 Dec 2022 100% No No
Plans for next period AVEM - Solution Option Analysis 6-Jan-2023 100% Yes No
 AVoverIP – Complete functional and use case testing in AMS and HOU.
AVEM - Proof of Technology 2-Aug-2023 18-Aug-2023 50% Yes No
 AVEM – Complete SNMP testing for Dynatrace
 AVEM - Complete Third-party monitoring testing with QSC Reflect using Ping and SNMP
AVEM - Deployment Phases 16-Sep-2023 16-Sep-2023 0% Yes No
query.
AVEM - Cost Overview 7-Nov-2023 31-Oct- 2023 0% Yes No

Financial Overview – July 2023
Proj ID Current LE Til Current Variance
Project Name WBSE 2022 OP 2022 YTD Actuals Forecast
Budget Completion
ZZIT/
PRJ2185607 US Houston UX Room $243,000 200K $167,000 $183405 $25,344 $ 208,745 -$ 41,749
009702/03.02
ZZIT/ $264,000
PRJ2185608 Advanced AV Network Standardization & AVEM 400K $200k $165,713 $354,832 $ 520,545 -$320,545
009702/03.04
Net cost Impact -$362,292
Copyright of Shell International B.V. Confidential 20th February 2017 52

Symbol Legend Status Legend
Item NOT completed and milestone
Milestone date has passed
Item COMPLETED
Major
Milestone
Future item at risk or
within 10% of completion, incl.
Digital AV - POAP (as of 13-June)

Project
1 Stage Gate return to green plan
Q1 2023 Q2 2023 Q3 2023 Q4 2023
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Project Planning, Execution, and Close out
Walkthrough
US UX Room and Testing
NVX Req. and
NVX
Design Handover
Installation
P1 -Installation P2 - Installation Testing
Pathfinder
Room
Conversion
IP Standards Cost Overview
AV over IP Product procurement and Shipping Products Pilot

received Documentation Updates
Solution Option
Analysis Test Plan
Requirements
POT
Monitoring and Recommend Phased
Solution Option Approach
Remote Analysis High level Design
Management
Solution Cost of NSD
Deployed

53
IN
FO
Advanced Network Standardization and AVEM Issue log

G G G G G G
 Crestron and QSC confirmed their solutions initiate communication from the devices to the monitoring
Delay due to new Network Current network design is not suitable long term for bi-direction network traffic.
1 16 Design requirement Architecture has requested for a new network design to be created.
platforms and not vice versa. This could allow us to use the existing network pattern. Medium
 Solution architect is chasing his peer group to provide approval of HLD based on this confirmation.
54
IN
FO
US HOUSTON UX ROOM Issue log

G G G G G G

 Network Engineer will document configuration changes
UX - Delay due to VLAN  Configuration changes will be shared with Crestron and Electrosonic for review
not configured correctly for Houston Video POC VLAN is not configured to handle multicast traffic.
1 video streaming
 Changes will be requested through ServiceNow. If not accepted, changes will be implemented High
through change management process.
 AV Portfolio has requested to deploy current design to production.

PF- Date to covert back to No decision on when or if to convert room back to standard room. Room has been  Estimate to deploy Pathfinder design has been provided by AVI-SPL.
2 Standard room is unknown unbookable for ~4 months. Project may be extended.  Site ops has been engaged and are unsupportive. They have requested a business justification.
 Additional funding is required if scope is changed to deploy Pathfinder design.
55
IN
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US HOUSTON UX ROOM Decisions

G G G G G G
ID Ref. Short Description State Decision status Priority Impact

 Keep 1Beyond System in Pathfinder room.
 Cost impact is +32k. In comparison to 4k to convert.
 Schedule impact +2 month None
1  Over allocated Budget
Open High Budget; Schedule; Scope
 Why
56
Advanced Network Standardization and AVEM Risk heat map
AVEM – Delay
due to new  Architecture requires a new network design for bi-directional  Request a network solution architect.
1 16 Network Design traffic before SAHLD signoff  Validate traffic flow with Crestron and QSC.
requirement
High
IMPACT
16
Low
Low LIKELIHOOD High
KEY:
C Risk to be closed
US Houston UX Room Risk heat map
I
Ref. Risk name Risk description Risk mitigation Heat map
D
 Request testing plan from portfolio.

PF- Date to  No decision when to convert room back to standard room.  Agree extended room block with Real estate.
covert back to
1 Standard room is
Room has been unbookable for ~4 months. Project may be
extended. 1
unknown
High
2
IMPACT
3
Low
4
Low LIKELIHOOD High
5 KEY:
C Risk to be closed
Schedule Status - Project AV Data Management
Baseline NA NA NA NA NA NA Blue :– Completed Amber :- Baseline=Forecast – at risk
Forecast NA NA NA NA NA NA

*$50,000 $3521 $ 53252 $ 56773 $ 6773 Date Date req. n req.
Recent achievements (highlight key items) Initiation June’23 100%
 Project team onboarding is completed.

 Through data analysis is about to be completed to derive to a final template July-
 Handshake between Operation & Delivery team will be done in coming weeks. Streamlining data 40%
Aug’23
Handshake between Operation & Delivery team will be

done in coming weeks. Aug’23
Data Population Sep’23

. Initial UAT & Signoff on the Testing outcome.

 Finalization of template to be used in data upload Oct’23
 Go Live of Semi-automated process
 Data cleanup and upload in SNOW to be completed
Go Live of Semi automated process. Oct-
Nov’23
ATO Signoff for project closer Dec’23
* Budget- Above Actuals are factored till June’23

AV Data Management POAP
Data cleanup and upload ATO Signoff

in SNOW to be Project closer
completed
Initial UAT
Start eval Signoff on the Testing
 Historical data analysis outcome.
 Streamlining the data Approx. 40.000 + Go Live of Semi
Initiation
 Through data analysis is about to be completed to Complete data population automated process.
derive to a final template based on final template to
 Handshake between Operation & Delivery team will be worked on
be done in coming weeks.
 Scope Alignment
 Resource identification
 Resource Onboarding
 Natural Team Connect .
May-June July Aug Sep Oct Nov Dec Jan ‘24

Implementation
Completed WIP To be started
Copyright of Shell International B.V. 27 February 2024 60

IN
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AV Data Management - Issue log

*G *A G G G G
1 None to report
61
AV Data Management - Risk heat map
1  None to report  None to report
High
2
IMPACT
3
Low
4
Low LIKELIHOOD High

5
KEY:
C Risk to be closed

AV Delivery - Nov23

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AV Delivery - Nov23

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AV 2023 Delivery

2023 Project, Programs and Portfolio activities

Copyright of Shell International B.V. July 2023 1

•01 •02 •03

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Ensure confidential discussions Ensure understanding of fire safety

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and 5 POs. live and AtO

Key: Completed Significant Issues Significant Risks No/minor issues/risks

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3Q21 4Q21 1Q22

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2Q23 3Q23 4Q23

AV S e rvice Tra ns ition / Contra ct Te xt Te xt

FOW – Hybrid Working G

HOU UX Room Upgra de R

Adva nce d AV Ne twork & AVEM G

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Issues or blockers Dependencies Risks

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Budget ~80k CR to be raised.

Resources PM released, BA and TC onboarded.

Scope Replacing Global model of AV Foundations to a regional model

Issues or blockers Dependencies Risks

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Schedule On plan with current negotiation with Nasstar.

1) Extend one year contract with Nasstar to ensure uninterrupted service.

Issues or blockers Dependencies Risks

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Issues or blockers Dependencies Risks

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•Co-design activity (Along with Workwell)

Issues or blockers Dependencies Risks

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Schedule Going well as per the plan

Issues or blockers Dependencies Risks

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Schedule On Track after re-baselining

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PF - Return to green when steerco has decided on path forward.

Scope PF - Return to green when steerco has decided on path forward.

Issues or blockers Dependencies Risks

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US HOUSTON UX ROOM (UX and Pathfinder Rooms) Decisions

ID Ref. Short Description State Decision status Priority Impact

Budget Budget was increased to 557k.

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Budget Current Budget is OnTrack . Additional budget will be requested if needed

No issues seen with current resource

Issues or blockers Dependencies Risks

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Milestone Contract Sign Milestone PO Completion Milestone PO Completion

Schedule Status AV Foundations Country

$ 400,000 $ 149,298 (Inc. $ 129,032 $ 278,330 $ 121,670

 2 POs in progress Philippines Complete Complete Partial Complete

Malaysia Complete Complete Complete

Indonesia Complete Complete Complete

Slovakia Complete Complete Complete

Czech Complete Complete Complete