Professional Documents
Culture Documents
PLANNING
THE MARKETING
• FUNCTION
Defining markets.
• Quantifying the needs of the customer groups (segments) within these markets.
• Determining the value propositions to meet these needs.
• Communicating these value propositions to all those people in the organization responsible for delivering them, and
getting their buy-into their role.
• Playing an appropriate part in delivering these value propositions (usually only communications).
• Monitoring the value actually delivered.
Coun't 02
The role of marketing in business
03
An excellent core product or service, and all the associated R and D, which closely matches the wants of the
organization's target segments.
Excellent, world-class, state-of-the-art operations.
A culture that encourages and produces an infrastructure within which employees can be creative and
entrepreneurial within the prescribed company procedures.
Costs are charges incurred Revenue is the monetary Profit cannot be simply
in running an enterprise. value received by a defined, as different
They can take many forms company for its goods or organizations define it in
including overhead, direct, services. It is the net price different ways and use
indirect, attributable, received, i.e. the price less different terminology.
avoidable and others. any discounts
Version of Michael Porter’s generic strategies matrix (M.E. Porter, Competitive Strategy, Free Press, New York, 1980).
Are we talking about a tactical or a strategic 07
marketing plan?
DEFINITION
A strategic plan is a plan which covers a period
beyond the next fiscal year. Usually this is for between three and five years
Thank you