Professional Documents
Culture Documents
Session 18
11-1
Introduction
Organization make capacity decision at three level
11-2
Aggregate Planning
Capacity planning decision done over a time period if
of 2 to up to 18 months
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Hill Education.
11-3
Why organizations need to do aggregate planning?
Planning
For example, if the plan involves hiring -It takes
time to hire and train workers
Strategic
Not possible to predict with accuracy the timing
and volume of demand for individual items.
Budgeting
It affects, cost, capacity utilization, employment
levels and customer satisfaction
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Hill Education.
11-4
Dealing with Variation in Capacity
Capacity
Maintain Excess capacity – when loss of sales is greater
than cost of excess capacity.
Maintaining inventory
Overtime
Hiring temporary workers
Subc
11-5
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11-5
Options to deal with demand using Marketing Tactics
Forecasting
Most organizations use rolling 3, 6, 9, and 12 month forecasts
Pricing
Used to shift demand from peak to off-peak periods
Price elasticity is important
Promotion
Advertising and other forms of promotion
Back orders
Orders are taken in one period and deliveries promised for a
later period
New demand
Create new demand by acquiring new customers to absorb
excess capacity generated due to peak time demands
LO 11.2 11-7
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Hill Education.
11-7
Strategies to use Capacity to meet uneven
demand
1. Level Capacity
2. Chase Demand
Use a combination
11-9
11-9
Level capacity strategy:
Maintaining a steady rate of regular-time output
while meeting variations in demand by a
combination of
Inventories,
overtime,
part-time workers,
subcontracting, and
back orders
Advantages
Stable output rates and workforce
Disadvantages
Greater inventory costs
Increased overtime
Resource utilizations vary over time
11-10
Chase Approach
Capacities (number of workforce, output rates)
are adjusted to match demand requirements over
the planning horizon
Advantages
Investment in inventory is low
Labor utilization in high
Disadvantages
The cost of adjusting output rates and/or workforce levels
11-11
How to Choose a Strategy
Strategy depends on
Company policy – may discourage layoffs
Flexibility – not present in organization following
continuous process like refinery
Costs – The cost of producing less quantity, hiring and
training, inventory costs may be prohibitive.
11-12
Implementation of Aggregate Planning
11-13
Mathematical Techniques
Linear programming models
Methods for obtaining optimal solutions to
problems in terms of cost minimization or profit
maximization.
Simulation models
Computerized models that can be tested under
different scenarios to identify acceptable
solutions to problems
LO 11.4 11-14
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Hill Education.
11-14
Trial-and-Error Techniques
Consist of developing simple tables or graphs
Enable planners to visually compare projected
demand requirements with existing capacity
Alternatives are compared based on their total
costs
Disadvantage is that it does not necessarily result
in an optimal aggregate plan
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Hill Education.
11-15
Procedure for Implementing Trial and Error Aggregate Planning
6. Select the plan that best satisfies objectives. Otherwise return to step 5.
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11-16
Aggregate Planning Example - 1
• Regular output is kept steady – Level Strategy
• Inventory is used to absorb the uneven demand
• Backlog is allowed.
• Overtime and subcontracting are not used because they want steady
output.
• Start with zero inventory on hand in the first period.
Period 1 2 3 4 5 6 Total
Forecast 200 200 300 400 500 200 1,800
Costs
Output
Regular time = $2 per skateboard
Overtime = $3 per skateboard
Subcontract = $6 per skateboard
Inventory = $1 per skateboard per period on average inventory
Back orders = $5 per skateboard per period
LO 11.5 11-17
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Hill Education.
11-17
Aggregate Planning Example (2 of 3)
Period 1 2 3 4 5 6 Total
Forecast 200 200 300 400 500 200 1,800
Output
Regular time 300 300 300 300 300 300 1,800
Overtime --- --- --- --- --- ---
Subcontract --- --- --- --- --- ---
Output 2 Forecast
Inventory
Beginning
Ending
Average
Backlog
LO 11.5 11-18
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Hill Education.
11-18
Aggregate Planning Example - Costs (2 of 3)
Costs
Output
Regular time = $2 per skateboard
Overtime = $3 per skateboard
Subcontract = $6 per skateboard
Inventory = $1 per skateboard per period on average inventory
Back orders = $5 per skateboard per period
Period 1 2 3 4 5 6 Total
Costs
Output
Regular
Overtime
Subcontracting
Inventory Costs
Backorder costs
Total
11-20
11-20
Aggregate Planning Example - 2
One person has retired.
Instead of replacing, use overtime
Reduced Regular output is 280
Maximum overtime output per period is 40 units
11-22
Aggregate Planning Example (2 of 3)
Period 1 2 3 4 5 6 Total
Forecast 200 200 300 400 500 200 1,800
Output
Regular time 280 280 280 280 280 280 11680
Overtime
Subcontract
Inventory
Output 2 Forecast
Inventory
Beginning
Ending
Average
Backlog
LO 11.5 11-23
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Hill Education.
11-23
Aggregate Planning Example - Costs (2 of 3)
Period 1 2 3 4 5 6 Total
Costs
Output
Regular
Overtime
Subcontracting
Inventory Costs
Backorder costs
Total
11-24
11-24
Summary of Mathematical Techniques
11-27
Use of Aggregate Planning in Services
Hospitals:
Used to allocate funds, staff, and supplies to meet
the demands of patients
Airlines:
percentage of seats to be allocated to various fare
classes in order to maximize profit or yield
Restaurants:
smoothing the service rate, determining workforce
size
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Hill Education.
11-28
Aggregate Planning in Services vs
Manufacturing
Similar, but there are some key differences:
1. Demand for service can be difficult to predict
2. Capacity availability can be difficult to predict
3. Labor flexibility can be an advantage in services
4. Services occur when they are rendered
5. No Inventory unlike manufacturing
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Hill Education.
11-29