ACCOMPLISHMENT

REPORT

BSHM 3F
 ISUFST STRATEGIC
PERFORMANCE
MANAGEMENT SYSTEM
(SPSM)
 •IDENTIFYING INFORMATION
CATERING ON ISUFST STRATEGIC PERFORMANCE
Name of the MANAGEMENT SYSTEM (SPSM)
Activity
Preparing and serving foods to the guests.
Activity/s
BSHM 3F Students
Proponents
ISUFST Faculties and Staffs
Participants/
Guests
Fatima Farm Resort
Venue
San Enrique, San Lorenzo, Guimaras
October O3, 2023
Date
Accomplished
In catering, it’s not just about the food, it’s about the
experience.

On October 03,2023 BSHM 3F conducted a catering

service at Fatima Farm Resort located at San Enrique,
San Lorenzo, Guimaras as part of our laboratory in
the subject Banquet and Catering under the
supervision of Instr. Cristian Jee Osano. We’ve
catered around 200 PAX, but before the day of the
event there’s a lot of procedures we had to engage
with and these are the following:
Finding and Ensuring a Client
As part of our laboratory wherein we need to conduct a
catering service to an any event, we need first to find a
potential client. For us to advertise our business, we used the
social media platform to market our product and services, but
aside from the social media platform we spent time to roam
around and introduce our proposal regarding with our service.
As we continue on advertising our business, Fatima Farm
Resort booked us for their upcoming event wherein they’ll be
having a guests that will conduct a training or seminar and
they are composed of around 200 people.
Planning and Budgeting
As we identify our client, we immediately proceed to our
next step which is the planning and budgeting. We made a
checklist of everything that we will need before, during
and after the event. After listing everything, we estimate
the expected budget for the event. The catering manager
assigned each and everyone their designated duties and
responsibilities for the upcoming event and planned the
things that is needed to do and developed the menu with
the lead of the head chef Mr.Yanson together with the
other chefs in charged.
Preparing
After the planning, we prepared all of the
documents needed to have our permit to conduct
the said activity. We also submit excuse letters to
the instructors whose class will be affected by our
catering service.
Marketing
The purchasers bought everything that are in the list to
be used for the event. They are responsible to make sure
that the products that they are going to purchase are
appropriate and in good quality.
Preparations During the
Event
On October 03, 2023, we arrived at Fatima Farm Resort at
exactly 10:00 am eventhough our service will be on lunch
time because we need to have a brief discussion regarding
with the venue and our responsibilities we need to portray.
Since we arrived early, we manage to help the staffs of the
resort to serve the guests during their snacks in the
morning.
During the Event
Usher and Usherettes
Usher and usherettes welcome and tend to our guests. As an
usher, they are required to provide guests with information
such as program details and the location of the restrooms,
refreshments, and emergency exits.

Usher and usherettes should have a pleasant demeanor and

excellent interpersonal skills and they should be able to
easily identify guests' needs and provide exceptional
customer service.
Servers
Server or Waiter, is responsible for serving food and
beverages to guests. They greets the guests, bringing them
the correct drinks and dishes and refilling their beverages as
needed. They use their customer service skills to ensure that
guests have everything they need and in doing so, they
elevate their employer’s image. They also engage with
guests throughout their meal to ensure everything is
satisfactory. They may also be responsible for cleaning tables
after guests leave and providing customer feedback to the
kitchen staff.
 BSHM 3F FATIMA FARM RESORT ( Summary of Expenses )
Quantity Price
Printing 120 Hairnet 1 pack 115
Dressed Chicken 26 pcs 4,482 Butong 130
Canned Mushroom 4 can 240 Nestle cream 2 pcs 340
Carrots ½ kl 260 Condensed 7 pcs 297
Potato ½ kl 195
Lumpia Wrapper 10 pcs 300
Bell Pepper ½kl 200
Curry Powder 50 Salad cups 300 pcs 600
Garlic ½ kl 150 Mayon Corn 2 can 90
Onion ½ kl 260 Alaska Evap 2 can 72
Salt 40 Cassava Flour 1 kl 60
Ground Pork 2 ½ kl 750
Oil 3 kl 240
Knorr cubes 48
White sugar 2 ½ kl 150 Knorr cream soup 17 pcs 935
Soft drinks 20 pack 2,400 Ajinomoto 2 pack 218
Raspador 36 Eden cheese 1 big 152
Gloves 50 Coco mama 4 pcs 140
Rice 1,300
Gasoline & fare 550
Gelatin 160
Pepper 50 Kitchen towel 1 roll 49
Eggs 1 tray 280 Recado 172
Mask 3 pack 60 Jeep service 1,500
Total = 17,241
Indeed, it was a successful event. We are happy to serve with a heart. This is
Foxtrot Catering Services “ At Their Best And At Your Service, We Make
Your Dreams Happened”.