Objective - Raise awareness of unconscious bias through observing and

reflecting on behaviors and actions in different settings. What to

observe:

1. Conversation between buyer and seller / store staff and customer

GROUP ACTIVITY- 2. Ensure that you observe these behaviours over multiple
interactions with different buyer / customer
UNCOVERING 3. Observe how the staff / seller responds to different people:
UNCONSCIOUS 1. Based on their appearance – clothes, looks, height etc
BIAS 2. Based on their language – English, hindi or regional language
3. Based on their profession – professionals vs others
4. Any other differences and biases

Eg: the shop staff was more attentive to one’s who came formally dressed
vs casuals and in slippers
 1. Group 1: Rashi, Rashi Gupta, Ritulsen, Rafi, Rohan Issue, Bhupendr SC, Sakshi Pathak,
Puval Mahto , Rithan
2. Group 7: Rohit,

Group
3. Group 3
4. Group 4

Presentations 5. Group 5
6. Group 6
7. Group 7
BYSTANDER
EFFECT
 What Is the Meaning of Bystander Effect?
● The bystander effect, also known as bystander apathy, refers to
Bystander Effect a phenomenon in which the greater the number of people there
are present, the less likely people are to help a person in
distress.
 Diffusion of responsibility is a psychological phenomenon in which people
are less likely to take action when in the presence of a large group of people

Diffusion of
Responsibility
Because there are so many people present, no one person feels pressured
to respond. Each person might think, "Oh, someone else has probably
already called for help" or "No one else is doing anything, so it must not be
that serious."
 In situations where the need for help is unclear, bystanders often look to
others for clues as to how they should behave. Consistent with social
comparison theory, the effect of others is more pronounced when the
situation is more ambiguous.

For example, when other people act calmly in the presence of a potential
emergency because they are unsure of what the event means, bystanders
may not interpret the situation as an emergency and thus act as if nothing is
Social Influence wrong.

Their behaviour can cause yet other bystanders to conclude that no action
is needed, a phenomenon known as pluralistic ignorance. But when others
seem shocked or distressed, bystanders are more likely to realize an
emergency has occurred and conclude that assistance is needed.
 ● In diversity, Equity and Inclusion

Steps to being a good bystander:

• Notice an out-of-the-ordinary occurrence.
Role of • Evaluate with your head and your gut — is something wrong?

Bystander • Ask yourself, "Could I play a role here?" If no one intervenes, what will
likely happen?
• Assess your options for offering help. What are the risks?
• Intervene, or call someone else who can do so more effectively or
safely.
 • Direct action
Call out negative behaviour, tell the person to stop or ask the victim if they are OK. Do
this as a group if you can. Be polite. Don’t aggravate the situation - remain calm and
state why something has offended you. Stick to exactly what has happened, don’t
exaggerate.

• Distract
Interrupt, start a conversation with the perpetrator to allow their potential target to
move away or have friends intervene. Or come up with an idea to get the victim out of
the situation – tell them they need to take a call, or you need to speak to them; any
4Ds of excuse to get them away to safety. Alternatively, try distracting, or redirecting the
situation.
Bystander Actions • Delegate
If you are too embarrassed or shy to speak out, or you don’t feel safe to do so, get
someone else to step in. Any decent venue has a zero-tolerance policy on harassment,
so the staff there will act.

• Delay
If the situation is too dangerous to challenge, then and there (such as there is the
threat of violence, or you are outnumbered) just walk away. Wait for the situation to
pass then ask the victim later if they are OK. Or report it when it’s safe to do so – it’s
never too late to act.
Moving from
Bystander to
Ally
 The actions, behaviors, and practices that leaders take to
What is support, amplify, and advocate with others, most especially with
Allyship? individuals who don’t belong to the same social identities as
themselves.
 1.
2.
How can you 3.
be an Ally? 4.
5.