Course Overview & The

Training and
Development Process
H R M 3 4 1 0 M/N
Win te r 2 0 2 4
A n ja K r stic, P h . D .
We ek 1 – Mo n d a y, J a n u a r y 8 , 2 0 2 4
This week…
Video 1: Introduction
Video 2: Overview of the course
• Expectations, evaluations, etc.
• This video contains important information and it is
recommended that you take detailed notes
Videos 3 & 4: The Training and Development
Process (Chapter 1)
The official details
Anja Krstic, PhD, MSc, BSc (Hons.)
• Office hours: By appointment
• Email: krstica@yorku.ca

Textbook:
• Managing Performance Through Training and Development
• 8th Edition – Saks & Haccoun

Course outline on eClass course site

Course materials posted each Monday
Performance Expectations - Students
Be motivated adult learners
• Prepare for each week – this will likely require an investment of approximately 1-3
hours
• Do your readings each week
• Keep up with the weekly modules
Read and abide by all the regulations in the course outline
• Expectations, deadlines, important dates
• Academic misconduct, deferred exams, etc.
Raise any unresolved concerns or issues to me ASAP
Performance Expectations - Professor

STRUCTURED AND FAIRNESS IN DEALING WITH

PREPARED EACH WEEK STUDENTS AND IN GRADING
Evaluation
Participation (Online Discussion) – 30%
Midterm Exam – 30%
Final Exam – 40%
Note: The textbook and lectures complement each other
• All material covered in lecture videos may be tested – even if it is not also covered in the
textbook!
• Exams may cover all the readings (see course outline for chapters) and course materials
– even material that we did not go over in the lecture videos!
The Training and
Development
Process
The Importance of Training and
Development
Organizational success and competitiveness
• Creativity, innovation, transfer of knowledge
• Return on investment (ROI)
Importance for employees, organizations, and customers/clients
• Accidents and risks that can cost lives and money
The Performance Management Process
The process of establishing performance goals and designing interventions and
programs to motivate and develop employees to improve their performance
Training and Development
Training
• Formal and planned efforts that allow employees to acquire knowledge, skills, and
abilities (KSAs) to improve performance in their current job
• Shorter-term focus
Development
• Formal and planned efforts to help employees acquire KSAs required to perform
future job responsibilities, i.e., career goals and organizational objectives
• Longer-term focus
Both can help organizations develop human and social capital
Benefits of Training and Development
To organizations:
• Strategy
• Effectiveness
• Employee recruitment, engagement, and retention
To employees:
• Intrinsic and extrinsic benefits
To society:
• Educated and employed population
• Health and safety
• Economy and standard of living
The Context of Training and
Development
The Instructional Systems Design Model
Rational and scientific model of the T&D process that consists of three major
steps: a needs analysis, training delivery and design, and training evaluation