AIR ADVANCED

CANADA FLYING
TECHINTO THE WORLD
APPLICATIONS IN OF RETAIL
RETAIL BANKING
BANKING
PROMPT #1

Rank Technology Notes

3. Chatbot Emergency situation and value for time

Customers feel comfortable.

Avoids customer care calls. Voice orders.

1. Voice Security – authentication.

Banking
This is a unique feature. It only 30secs to 1 min

It also finds out if any fraudster to scam any account.

It is just a one time formality.

2. Wearable In case of easy accessibility, online transfer are easily done

Payments through wearable tech feature.

Apple watch facility to scan faces with masks.

Card thefts are avoided.

Bank can promote themselves to sustainability.

PROMPT #2

Cost Benefit

Technology
Chatbot 2 Per annum – cost = 5000 + Cost savings indicate reduction in
10000 operational costs (call center).
One time dev – 35000
The total cost savings and
revenue account for 200000
compared to wearable
payments. I rate this as second
when it comes to cost.

Voice Banking 1 Annual license cost is more,
however, the revenue of
120000 as well as
authentication priority rates
this as the highest feature.
Though voice banking has lesser
cost savings than chatbot, the
amount of fraudulent trans.
Reduction is more and it saves a lot
for a bank.

Wearable I Rate this as last because there The self-authentication benefit due
Payments 3 is no cost savings and it is a to device ownership might be easy
feature that is less prevalent for customers.
among all customers. Annual
PROMPT #3

Joint a/c Yes

Chequig a/c

No Video call

Joint a/c DecisionVerification

Start Savings Text method Scan with phone End
app

In-app
RRSP