Doctor Anywhere

User Guide
Account Creation
Download the Doctor Anywhere App and Register Your Account

STEP 1 STEP 2 STEP 3 STEP 4

Download the Doctor Anywhere Select ‘Sign Up’ Select your preferred Input your First & Last Name,
App via Google Play Store or Sign Up Method Email, and Password.
Apple App Store Click ‘Sign Up’ and your DA
account is already set up!
Selecting Insurance Policy
Tag your account under Cocolife Healthcare

STEP 5 STEP 6 STEP 7 STEP 8

Click on ‘Profile’ Click on ‘My Info’ Click on ‘Corporate Click on ‘Continue’
Insurance / Benefits’
Selecting Insurance Policy
Tag your account under Cocolife Healthcare

STEP 9 STEP 10 STEP 11

Choose ‘Cocolife Enter your 16-digit Once validation is successful,
Healthcare’ Membership/Cocolife you will be directed to the
Healthcare Number and Date Home Page to view your
of Birth benefits.
Consult a Doctor & One-Time Registration
On your first consultation, you need to create a patient profile

STEP 1 STEP 2 STEP 3

Click on Click on Click on ‘See The Next Available
‘Video Consultation’ ‘General Practitioner’ GP Now’
Consult a Doctor & One-Time Registration
On your first consultation, you need to create a patient profile

STEP 4 STEP 5 STEP 6 STEP 7

Upload & enter your Enter the details including
ID/Passport, Citizenship, Mobile Number. Click ‘Next’
Date of Birth, and Gender and wait for the one-time PIN
that will be sent to your
number
Enter the PIN sent via SMS Click ‘Accept & Continue’ after
and click ‘Next’ to save your reading terms and conditions
details
 Pre-Consultation Survey
Quick questions before DA connects you to a doctor on the platform

STEP 11 STEP 12
STEP 8 STEP 9 STEP 10 Cocolife code will be applied. Click
Enter your symptoms and Provide your answer and Upload your medical
Provide your answer and ‘Continue’ to connect to our Doctor.
click ‘Next’ click ‘Next' documents - Optional
click ‘Next' Please show your ID/Passport to
(e.g., lab reports, photos)
and click ‘Next' Doctor to verify
Virtual Consultation
Speak to a doctor

Virtual consultation with a

doctor
View History
Access your previous video consultation information (Receipt / MC / Referral)

Dr Samuel (GP)

₱ 0.00

₱ 570.00

Click “View” to view

Receipt/Medical
Certificate/Referral

+63 2 8299 3818

Click “Email” for it to be

sent to your registered email
If You Are Not Suitable For Video Consultation
If the doctor informs you that you are not suitable for a video consultation,
please visit a physical clinic

Our doctors will review each case within If deemed unsuitable, the doctor will
two minutes of each video consultation to
The doctor did not deem your condition
suitable for tele-consult. recommend for you to go for a physical
assess whether it is suitable to carry out
All fees have been waived.
You will not be charged. consultation and end the call.
the consultation.
No Fees will be charged.
How To Schedule An Appointment
If you would like to schedule an appointment with your preferred doctor

STEP 1 STEP 2 STEP 3 STEP 4

Click ‘Search for a GP’ Choose your preferred GP Choose your preferred date Click ‘Confirm’ to schedule
and click on ‘Select’ & time slot and click on your appointment
‘Select’
How To Answer A Scheduled Call
What to expect before a scheduled call

You will receive a push notification

and SMS 5 minutes, 1 hour, 3 hours,
and 5 hours before your appointment
time.

Click ‘Join Call Now’ to speak to the

Doctor!

*The doctor will wait for you for 3 mins. If you will miss your appointment and try to proceed to this page, you will not be
able to connect to a Doctor.
We Are Here To Help!
One contact point for all your enquiries

For enquiries on Doctor Anywhere, regarding

Registration, Login or other Troubleshooting Matters

Hotline: +63 2 8299 3818

Email: askus.php@doctoranywhere.com
Operation Hours: 09:00 – 20:00

Our friendly team is here to answer any question you

have, please feel free to approach anyone of us!