THE GROWTH OF

DIGITAL BANKING IN
BANGLADESH
Present by – Alishah Mohammad Mahmudul Hassan
Tracking ID - 577681
 Title Slide Number

Introduction 3

Current Scenario of Digital Banking in Bangladesh

4–5

TABLE OF Role of Mobile Financial Services toward Digital

Banking
6

CONTENTS Role of Internet Banking towards Digital Banking 7

Growth of Digital Banking in Numbers 8

Digital Banking Initiatives by Banks 9

Services by Digital Banking 10

Advantages of Digital Banking 11

Disadvantages of Digital Banking 12

Summary 13
 WHAT IS DIGITAL BANKING?
Banking that is done through digital platforms without any paperwork is
referred to as digital banking.

The availability of banking services via the internet.

Digital banking offers a wider range of services compared to online

banking.
THE CURRENT  Bangladesh was introduced to online
banking or e-banking in the early 2000’s.

SCENARIO OF  While it started with ATMs, currently digital

banking service is being provided through
cards, POS / point of sale terminal, mobile
DIGITAL banking, internet banking, smartphone and
computer applications.

BANKING IN
 Mobile financial service providers and
internet banking : two key factors that are
driving the trend of adopting digital banking

BANGLADESH in Bangladesh.
 Covid-19 pandemic influenced transition
from conventional banking to digital
banking.
The Current Scenario Of Digital Banking In Bangladesh (continued)
The tools being deployed for digital banking:

PC Banking

Tele Banking Internet Banking

Digital Banking
Mobile Banking

ATM
Kiosk / Fast Track
CDM

POS Terminal
Role of Mobile Financial Services (MFS) toward digital banking.

Mobile Banking Transactions (Source – Bangladesh Bank)

77021.09

68162.8
62993.9
59642.4
Role of Internet Banking towards digital banking.
Internet Banking Transactions (Source – Bangladesh Bank Monthly Report)

23140.08

17763.3

10371.1

10452.0
 Growth in Numbers & Current Scenario
120
109.13

100 96.47

80

Figures in Millions, 60
Source – Bangladesh
Bank Monthly Report

40
29.81
24.99
20

3.47 4.83
0
Card Users Internet Banking Customers Mobile Banking Customers

Mar-21 Mar-22
DIGITAL BANKING INITIATIVES BY DIFFERENT
BANKS
 Services Being Offered by Banks Through Digital Channels:

Fund transfer using Opening Bank Viewing account

E-statement or bank
BEFTN / NPSB / Account, savings balances, transaction
statement availability
RTGS schemes histories

Requesting new Positive pay Adding stop orders

Bill payments
cheque books instruction for cheques
Advantages of Digital Banking over Traditional Banking: Bangladesh
Perspective
• Simplified Onboarding
• Data Accuracy
• Wider Reach
• Cost Reductions
• Faster Processing
Advantages
• Constant Access
• Automation of Services
• Cost Cutting
• Increase in Profits
Disadvantages of Digital Banking over Traditional Banking:
Bangladesh Perspective

Security
Concerns

Network Lesser Services

Connectivity

Disadvantages

Complicated Complex
Process Transactions

User
Understanding
 DIGITAL BANKING,
THE WAY FORWARD

Integration of Mobile Financial Services and Banks.

Proper policies and guidelines.

Bridging the gap between urban and rural finance.

Raising digital literacy and technological efficiency.

Transitioning to cashless society.

Alishah Mohammad Mahmudul Hassan