BEHAVIOR MANAGEMENT PRESENTED BY: DR. SHREYA AGRAWAL (PART I PG) INTRODUCTION • Psychology: Is the science dealing with human mature function and phenomenon of his soul in the main. • Child psychology: Is the science that deals with the mental power or an interaction through the conscious and subconscious element in a child. AIMS OF CHILD PSYCHOLOGY 1. Understand the child better and deal with him more efficiently 2. Better planning and execution of treatment plan 3. Identify the problems of psychomatic origin 4. Train the child to understand his own oral hygiene 5. Helps modify child’s developmental process THEORIES OF CHILD PSYCHOLOGY • Broadly classified in two groups: 1. Psychodynamic theories: a. Psychosexual theory by Sigmund Freud (1905) b. Cognitive theory by Jean Piaget (1952) c. Psychosocial theory by Erik Erikson (1963) 2. Theories of learning and development of behaviour: a. Classical conditioning by Ivan Pavlov (1927) b. Operant conditioning by BF Skinner (1938) c. Hierarchy of needs by Abraham Maslow (1954) d. Social learning theory by Albert Bandura (1963) PSYCHOANALYTICAL / PSYCHOSEXUAL THEORY • Given by Sigmund Freud, an Australian physician and Father of Modern-day psychiatry. • Advocated free association. • Body as two types of neuron: (1) Phi neuron (2) Psi neuron • Freud compared the human mind to an iceberg. • ID: strives for immediate pleasure and gratification • SUPER-EGO: an individual conscience and judges whether the action is right or wrong. • EGO: a state in which adequate expression of ID can occur within demands and restriction of super- ego. ROLE-PLAY OF ID, EGO AND SUPER-EGO PSYCHOSEXUAL STAGES OF DEVELOPMENT
• Five stages of manifestations of the sexual
development: 1. Oral stage (0-1.5 years) 2. Anal stage (1.5-3 years) 3. Urethral stage (3-4 years) 4. Phallic stage (4-5 years) 5. Latency (5 years – puberty) 6. Genital stage ( puberty onwards) ORAL STAGE • Erogenous zone – Mouth • Gratifying activities – nursing, eating, sucking, biting and swallowing. • Babies experience world through their mouth. • Symptoms of fixation – smoking, nail biting, drinking, sarcasm. ANAL STAGE • Erogenous zone – Anus • Gratifying activities – Bowel movements and withholding such movements • Toddlers experience conflict over toilet training • Symptoms of fixation – 1. Anal retentive personality – obsessive about neatness and cleanliness 2. Anal expulsive personality – messy and disorganized URETHRAL STAGE • Erogenous zone – characteristics of both anal and phallic stages • Gratifying activities – pleasure in urination • The predominant urethral trait is that of competitiveness and ambition, probably related to the compensation for shame due to loss of urethral control. PHALLIC STAGE • Erogenous zone – Genitals • Gratifying activities – Self-stimulation of genitals • Oedipus/Electra complex • Boys >> “Castration Anxiety” • Girls >> “Penis Envy” • Symptoms of fixation – 1. For men : Anxiety and guilty feelings about sex, fear of castration, and narcissistic personality. 2. For women : no possible fixations resulting from this stage. LATENCY • No erogenous focus. • Sexual feelings are suppressed. • Children focus their attention to learning and developing new skills, absorb the culture, beliefs and values outside of home environment, develop same sex friendships. GENITAL STAGE • Erogenous zone – Genitals • Gratifying activities – Heterosexual relationships • Symptoms of fixation – does not cause any fixation. Difficulties in this phase indicate that damage was done in earlier stages. PSYCHOSOCIAL THEORY • Erik Erikson proposed his theory in 1950 in his book “Childhood and Society”. • According to Erikson, the child’s healthy growth and survival in culture and traditions depends on the response of the society to the child’s basic needs. • An individual passes through eight psychological stages, which must be successfully resolved. STAGES OF PSYCHOSOCIAL THEORY STAGE 1 : INFANCY
• Trust versus Mistrust
• Age : 0-1 years • Infants depend on others for food, warmth and affection. • Needs met consistently >> secure attachment with parents and trust general environment • If not >> mistrust towards people and environment. • Separation anxiety. STAGE 2 : TODDLER • Autonomy versus Doubt • Age : 1 – 2 years • Toddlers learn to walk, talk, use toilets, and do things for themselves. • The child will develop both self-control and self-esteem. • He may begin to feel ashamed of his behavior or have too much doubt of his abilities. • Parent’s presence is essential in dental clinic. Dentist must obtain cooperation from him by making him believe that the treatment is his choice. STAGE 3 : EARLY CHILDHOOD • Initiative versus Guilt. • Age : 2-6 years • Child develops motor skills and become engaged in social interaction. Become curious and learn to control impulses and childish fantasies. • Initiative is shown by physical activity, extreme curiosity & questioning • Guilt results from goals that are initiated but not completed. • The first dental visit should be an exploratory visit with little work. STAGE 4 : ELEMENTARY AND MIDDLE SCHOOL YEARS • Industry versus Inferiority • Age : 6-12 years • Child acquires industriousness & begins the preparation for entrance into a competitive & working world. • Influence of peer group as role model increases. • Failure to measure up to the peer group develops sense of inferiority. • Emphasizing how the teeth will look better as the child cooperates is more likely to be a motivating factor. STAGE 5 : ADOLESCENCE • Identity v/s Role confusion • Age : 12-18 years • Identity crisis is considered by Erikson as the single most significant conflict a person must face. A period of intense physical development in which a unique personality identity is acquired. • Members of peer group become important role models. • Strong identity and ready to plan future. • Confusion and inability to make decisions and choices. • Treatment may be requested in order to remain “one of the crowd”. STAGE 6 : YOUNG ADULTHOOD • Intimacy v/s Isolation • Age : 19-40 year • Most important events are love relationships. • A willingness to compromise and even to sacrifice to maintain a relationship. • Fear of commitment, feel isolated and unable to depend on anyone. • External appearances are important.. Focus is orthodontic and esthetic treatment. STAGE 7 : MIDDLE ADULTHOOD • Generativity v/s Stagnation • Age : 40-65 years • The adult’s ability to care for others and support the network of social services. • Stagnation implies self-indulgence and self- centered behaviour. STAGE 8 : LATE ADULTHOOD • Integrity v/s Despair • Age : 65 years – death • Reflecting upon one’s own life. • Integrity implies a sense of fulfilment about life. • Despair is expressed as disgust and unhappiness. THEORY OF COGNITIVE DEVELOPMENT • Jean Piaget gave this theory in 1952. • According to him a child’s development proceeds from a self-centered position through learning and observing the interactions with the environment. • Adaptation occurs through two complementary process: (1)Assimilation and (2) Accommodation STAGES OF COGNITIVE GROWTH 1. Sensorimotor period (birth – 2 years) 2. Preoperational period (2-7 years) 3. Concrete operational period (7-11 years) 4. Formal operational period (beyond 11 years) SENSORIMOTOR PERIOD • A child develops from a newborn infant who is almost totally dependent on reflex activities to an individual who can develop new behavior. • Communication between child and adult is extremely limited due to child’s lack of language capabilities. • Child can be given toys in his hand while sitting on a dental chair. PREOPERATIONAL PERIOD • Also called as transition period. • Two sub stages : 1. Preconceptual stage (2-4 years): starts symbolic activity. Stimulus begins to take meaning. 2. Intuitive stage (4-7 years) : pre logical reasoning. CONCRETE OPERATIONAL PERIOD • Lasts from 7 to 11 years. • Improved ability to reason. • Can focus on more than one attribute at the same time. • Classify objects according to their sizes and shapes. FORMAL OPERATIONAL STAGE • After 11 years of age. • Child is now aware that others think, but usually in a new expression of egocentrism, presume that they and others are thinking about the same thing. • Can reason a hypothetical problem and do a systematic search for solution. CLASSICAL CONDITIONING • Given by Ivan Pavlov in 1927. Every time they occur, the association between a conditioned and unconditioned stimulus is strengthened. OPERANT CONDITIONING • According to B.F Skinner – Operant conditioning is a significant extension of classical conditioning. • Consequence of behaviour is a stimulus for future behaviour. • Four basic types of operant conditioning:- 1. Positive reinforcement. 2. Negative reinforcement. 3. Omission or Time out. 4. Punishment • Positive reinforcement - If a pleasant consequence follows a response, the response has been positively reinforced and the behavior that led to this pleasant consequence become more likely in the future.
• Negative reinforcement - It involves the
withdrawal of an unpleasant stimulus after a response. Increases the likelihood of the behaviour being repeated. • Omission – removal of a pleasant stimulus after a bad behaviour. Probability of a similar behaviour is decreased.
• Punishment – where an unpleasant stimulus is
presented after a response. Result of adding negative outcomes or removing positive ones thus weakening the response. SOCIAL LEARNING THEORY • Albert Bandura proposed this theory in 1963. • According to him, the behavior is largely motivated by social needs. • Two most important components of this theory are modeling and reinforcement. HEIRARCHY OF NEEDS • Given by Abraham Maslow in 1943. • This theory developed a classification of the individual priority needs and motivations during personality development. LEVELS OF HEIRARCHY OF NEEDS BEHAVIOUR MANAGEMENT • Behavior is any activity that can be observed, recorded, and measured. It is an observable act or any change in the functioning of an organism. • Behavior management is the means by which the dental health team effectively and efficiently performs treatment for a child and, at the same time, instills a positive dental attitude (Wright, 1975). • Behavior modification is defined as the attempt to alter human behavior and emotion in a beneficial manner according to the laws of modern learning theory (Eysenck, 1964).
• Behavior shaping is the procedure, which
slowly develops behavior by reinforcing a successive approximation of the desired behavior until the desired behavior comes into being, for example, desensitization, tell– show–do (TSD), modeling, distraction, contingency management. CLASSIFICATION OF BEHAVIOR MANAGEMENT TECHNIQUES I. PSYCHOLOGICAL APPROACH: 1. Pre appointment behaviour management 2. Communication 3. Use of second language 4. Tell-show-do 5. Desensitization 6. Contingency management 7. Visual imagery 8. Behaviour shaping 9. Modelling 10. Assimilation and coping 11. Hypnosis 12. Retraining 13. Distraction 14. Externalization 15. Parental presence or absence 16. Reframing 17. Voice control II. PHYSICAL APPROACH: 1. Hand over mouth 2. Physical restraints III. PHARMACOLOGICAL: 3. Premedication 4. Conscious sedation 5. General anesthesia REFERENCES 1. TEXTBOOK OF PEDIATRIC DENTISTRY BY NIKHIL MARWAH 2. TEXTBOOK OF PEDIATRIC DENTISTRY BY SHOBHA TANDON THANK YOU!