Enhancing Security Measures in UPI

Transactions: A Comprehensive
Examination of Threats and Solutions
 INTRODUCTION
• Unified Payments Interface (UPI) is a real-time payment system developed by
the National Payments Corporation of India (NPCI).
• It allows users to transfer funds between bank accounts instantly using their
smartphones.
• UPI has revolutionized the landscape of digital transactions in India, offering
unparalleled convenience and efficiency.
• However, its widespread adoption has attracted various threats, ranging from
phishing attacks to malware infiltration.
• Some of the threats include - Phishing attacks, Malware, Identity Thefts,
Account takeovers etc.
 OBJECTIVE

• Assessing Current Security Measures:

• Exploring User Perceptions and Experiences:
• Collecting Recommendations for Improvement:
• Enhancing Trust and Confidence:
 SCOPE
Threat Landscape Analysis:

• Identify and analyze the various types of threats and vulnerabilities affecting UPI transactions, including
but not limited to phishing attacks, malware, social engineering, and technical exploits.

User Education and Awareness:

• Examine the effectiveness of existing initiatives aimed at educating and raising awareness
• Identify gaps and opportunities for enhancing user education and awareness campaigns

Limitations and Future Research:

• Acknowledge the limitations of the study, such as sample bias, data collection constraints, and evolving
threats.
• Suggest areas for future research and exploration to address emerging challenges and advance the field of
UPI security.
METHODOLOGY
• Designed a comprehensive Google Form questionnaire by survey method covering
various aspects of UPI security, including perceived threats, existing security
measures, user experiences, and suggestions for improvement.
• Including multiple-choice questions, rating scales, and open-ended questions to gather
both quantitative and qualitative data.
• To ensure clarity and simplicity in language and to facilitate easy understanding and
completion by respondents.
 LIMITATION
• Dependence on Participant Understanding:

Misinterpretation of survey questions or response options could lead to inaccurate or incomplete data.

• Sampling Bias:

The sample population may not be representative of the entire UPI user base, leading to potential biases in the
findings.
Users who are more security-conscious or technologically savvy may be overrepresented, while those with limited
digital literacy or access to technology may be underrepresented.

• Limited Depth of Analysis:

Complex issues related to UPI security may not be adequately explored or understood through the survey format
alone.
A N A LY S I S