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Models of Emotional Intelligence
Models of Emotional Intelligence
INTELLIGENCE &
MODELS
WHAT ARE
EMOTIONS? • Emotions are defined as a complex state of
feeling that influences physical and psychological
changes that in turn, influence our thoughts and
behavior.
IMPORTANCE OF
EMOTIONAL
INTELLIGENCE
• Smart people make it far, but
those who aren’t smart make it
just as far, if not further.
• In sports, only those athletes
who can effectively control their
emotions can push themselves
beyond their limits.
This Photo by Unknown Author is licensed under CC BY-NC This Photo by Unknown Author is licensed under CC BY-SA
IQ VS EQ: WHICH IS BETTER?
• The Harvard Business Review calls emotional intelligence as one of the most influential business ideas of the decade.
• Research done by Carnegie Institute of Technology reveals that 85% of the financial success is due to how well a
person can communicate their ideas, negotiate, and lead.
Performance at work: EI helps us navigate the social
complexities of our workplaces. Interviews also test our EI
more than intelligence.
IMPORTANCE
Mental health: Managing our emotions effectively can
OF EMOTIONAL help reduce stress. Emotional intelligence is vital in
maintaining our mental health.
INTELLIGENCE
Physical health: Not managing your stress properly can
negatively affect physical health. Ramifications could
include raised blood pressure, cardiovascular disease,
suppressed immune systems and accelerated aging process.
Models of EI
The Goleman Model
• Salovey and Mayer’s (1990) model described EI as a “ form of social intelligence that involves
the ability to monitor one’s own and other’s feelings and emotions, to discriminate among them
and use this information to guide one’s thinking and actions.
• Later EI was defined as "the ability to perceive emotion, integrate emotion to facilitate thoughts,
understand emotions, and regulate emotions to promote personal growth."
THE FOUR BRANCH MODEL OF EMOTIONAL
INTELLIGENCE
Perceiving Emotions
Facilitating Thoughts
Understanding Emotions
Managing Emotions
CORRECT
PERCEPTION OF
EMOTIONS
• It’s a way of seeing intelligence beyond its cognitive aspects (like memory and
problem-solving). We are talking primarily about our capacity to effectively
address others and ourselves, to connect with our emotions, to manage them, to
self-motivate, to put the brakes on our impulses, and to overcome frustrations.
GOLEMAN’S FIVE DOMAIN COMPONENTS OF
EMOTIONAL INTELLIGENCE
• Emotional self-awareness — knowing what one is feeling at any given time and understanding
the impact those moods have on others
• Self-regulation — controlling or redirecting one’s emotions; anticipating consequences before
acting on impulse
• Motivation — utilizing emotional factors to achieve goals, enjoy the learning process and
persevere in the face of obstacles
• Empathy — sensing the emotions of others
• Social skills — managing relationships, inspiring others and inducing desired responses from
them
BAR-ON’S MODEL OF EMOTIONAL
INTELLIGENCE
• This model was developed by Reuven Bar-On to measure Emotional-social intelligence. It is
considered to be one of the three major models of this construct according to the Encyclopedia of
Applied Psychology (2004).
• According to this model, emotional-social intelligence is a cross-section of interrelated
emotional and social competencies, skills, and facilitators.
These attributes determine how effectively we as individuals:
• Understand and express ourselves
• Understand others and relate with them
• Cope with daily demands.
THE EMOTIONAL AND SOCIAL COMPETENCIES, SKILLS, AND FACILITATORS
REFERRED TO IN THIS CONCEPTUALIZATION AND THE AREAS THEY ASSESS ARE
DETAILED: