T7 B17 FBI 302s of Interest - Misc FDR - Entire Contents

BEGPRODNO : M-INT-00043728
BEGBATES : 265A-NY-280350-302-43967
DATE = 09/18/2001
FBIDESCR : INTERVIEW OF JILL MCILVAINE, ICF SF1595
FULLTEXT : 9/19/01
Reference Lead Control Number SF1595
.III I MP.II VAINF SnrJal Rftf.iirih/ Account Numhftr
I was contacted regarding a passenger

on an American Airlines flight who resembled one of the
hijackers of the plane that hit the World Trade Center WTC. ,
After being advised of the identity of the interviewing agent,
she provided the following information:
MCILVAINE has always been a very intuitive type person.

Approximately one week before the WTC was attacked, she began
feeling as if something bad was going to happen. She felt
fearful, depressed and cried easily. She went so far as to talk •'9/11 Personal Privacy
to the manager of her child's day care center to determine if
they had a plan in case someone were to attack the children.
At 6:00 a.m. Pacific time on the morning of September H, 2001,
she woke up because she thought her cell phone was ringing. When,
she checked her phone, it was turned off. She turned on the news /
and discovered the WTC had been hit by a plane.
On Thursday, September 13, 2001, MCILVAINE was watching

television when the first pictures of the terrorists were shown. /
Something about the first picture posted, that of a terrorist .
pilot aboard a flight that hit the WTC, struck her as someon.e she
remembered. Later that night, she remembered a passenger she had
on American Airlines Flight 1266 on August 13, 2001 from Miami to
San Francisco.
MCILVAINE has been a flight attendant for American

Airlines since October 1997. She flies a light schedule, only
four to five flights a month, so is able to remember specific
flights. The terrorist reminded her of a passenger on Flight
1266, not because she thought 'that's the guy' but because the
passenger's look and demeanor reminded her of a terrorist, and
the terrorist's picture on television jogged her memory of him.
9/18/01 L
265A-NY-280350-302 N/A
9/11 Law Enforcement Privacy
[PDF page 1]
265A-NY-280350-302
JILL MCILVAINE 9/18/01
The male passenger is described as an Arab, 6'3" to

6'4" tall, with a medium build, and possibly having a mustache.
He boarded the flight with his wife and two young children. The
children, a boy and a girl, were under six years of age. The
female was wearing Islamic dress, and the children and the male
passenger were in western dress. The male passenger's demeanor
was very cold and detached. He had a superior air about him.
September 17, 2003 2:40 pm Page 1

MCILVAINE made a comment to him about how cute the children were,
and he did not respond to her at all. The male passenger sat in
a "D" seat, within the first five rows in the coach section. His
wife and children sat one row up. The passenger did not help his
wife with the children.
At about dessert time, the male passenger asked

MCILVAINE if he could see the cockpit. MCILVAINE told him he
could not see it during the flight, but could stop and say
hello to the pilot after the plane landed. The passenger did
not respond, and returned to his seat. MCILVAINE receives a lot
of requests from passengers to see the cockpit, but the requests
are generally accompanied by a show of interest in the airplane.
This passenger's request was not. MCILVAINE thought to herself
that she hoped he was not a terrorist. Then she thought that he
was not a terrorist since he had his wife and children with him.
Later in the flight, while the male passenger was sleeping,
MCILVAINE walked by his seat and observed his face closely.
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BEGBATES : 265A-NY-280350-302-2538
DATE = 09/15/2001
FBIDESCR : ROBYN MCCUNE, DOB|_
FULLTEXT : FD-302 (Rev. 10-6-95)
-1 - /
FEDERAL BUREAU OF INVESTIGATION I
Date of transcription 09/15/2001
Robvn McCuneJ • \ I
identity of the below listed interviewing agents and the nature of ;

the interview. Thereafter, McCune provided the following /
information: / /
McCune has been a Flight Attendant for American Airlines

for approximately 20 years and remembered an incident that occurred
during the last year 2001 which she wanted to bring to the :
attention of the FBI based on the terrorist attacks on 09/11/01. |9/11 Personal Privacy
McCune was working as a Flight Attendant in First Qlass

for an American Airlines flight from Boston to Los Angeles LAX |
sometime from January to April, 2001. As the passengers were;
boarding the airplane, McCune was approached by a Middle Eastern
Male who told her that he had recently received his pilots license
for smaller airplanes and would like to see the cockpit of the i
airplane, which was a 757. This passenger held a Coach ticket.;
McCune told the pilot of the passengers request. The

passenger was allowed in the cockpit where he spoke with the (pilot
for approximately ten minutes. McCune remembered hearing the
passenger ask if he could take a picture of the cockpit and j
believed he was allowed to do so by the pilot. \s incident struck McCune as unusual because it: has
been her experience that only children and sometimes older exf
pilots ask to view the cockpit, it also struck her as odd because
of the ethnicity of the passenger. j
McCune could not recall the name of the pilot fof the
flight in question but believed this incident took place in the i
Spring, most likely April, 2001. McCune provided agents with j
information on all the potential flights she was assigned from |
Boston to LAX in 2001, This information is as follows: !
Investigation on at
09/15/01 I I
File # Date dictated

265D-NY-280350. 265D-LA-C228332 09/15/01
r^^^^^^^^^^^^^^^^^^^^^^^^^
. 9/11 Law Enforcement Privacy
by i i
This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI
and is loaned to your agency;
it and its contents are not to be distributed outside your agency.
September 17, 2003 11:27 am Page 1

[PDF page 1]
FD-302a(Rev. 10-6-95)
265D-NY-280350, 265D-LA-C228332
Continuation of FD-302 of Robyn McCune , On 09/15/01 , Page 2
April, 2001
Flight #289 on 04/08/01
Flight #181 on 04/12/01
Flight #181 on 04/22/01
Flight #181 on 04/27/01
March, 2001
Flight #289 on 03/13/01
February, 2001
Flight #181 on 02/07/01
Flight #181 on 02/12/01
January, 2001
FJiaht #181 on 01/09/01
Flight #181 on 01/18/01
Flight #181 on 01/23/01
McCune provided the following descriptive data for the

above mentioned passenger:
Sex: Male
Age: Early 30's
Height: 5'9" to 5'10"
Weight: Medium build
Hair: Dark brown or black, not graying.
Facial Hair: None, clean cut
Clothing: Beige pants, Dockers style. Green short sleeve
button down shirt.
Luggage: Carried a black square leather bag, no garment
bag or suitcase on rollers.
Miscellaneous: Subject spoke with an accent and had a
round face.
McCune was shown two photographs which had been publicly

displayed as two of the potential terrorists on 09/11/01. McCune
stated that the passenger in question look similar to that of
Marwan Alshehhi without the facial hair.
McCune stated that she would attempt to further identify

the flight she was on at the time of incident and contact the
interviewing agents with any further information.
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BEGBATES : 265A-NY-280350-302-56249
DATE = 09/18/2001
FBIDESCR : RE: JOSE PHILLIP ARAGON
-1 -
FEDERAL BUREAU OF INVESTIGATION
JOSE PHILLIP ARAGON. date of birthf

Jwas interviewed at
his residence. After being advised of the identity of the
interviewing agent and the purpose of the interview, he provided ; q / - i - i p---.^,-., -, D H
the following information: / y / l i Fersonal Privacy
Aragon has been employed as a co-pilot for American

Airlines since October 2000. ;
Among the major American airline carriers, a reciprocal
"jump seat policy" exists which allows pilots and crewmembers ffom
competing carriers to sit in the third seat or jump seat located /
behind the pilot and co-pilot on an airplane. Normally, this /
allows the person in the jump seat to fly for free. This /
reciprocal agreement is not extended to foreign airlines since al
pilot's license and medical certification is submitted prior to the/
pilot sitting in the jump seat. ;
On August 10, 2001 or August H, 2001, Aragon received a
request from a female flight attendant that a foreign pilot, ;
possibly European, wanted to sit in the jump seat. The flight was
scheduled to fly from Miami, Florida to LaGuardia airport in New
York. The request was made while the airplane was on "ground
hold", sitting in a remote location waiting for clearance from Air
Traffic Control to take off. /
The foreign pilot, whom Aragon did not meet, wanted to
sit in the jump seat and observe cockpit operations during flight.
Aragon consulted with the pilot. Captain Ron Fischer, and {hey
refused the foreign pilot's request. The flight took off from j
Miami at 4:13 p.m. and landed at LaGuardia airport withou/t
incident. /
Aragon does not believe the foreign pilot was; in uniform,
nor could he provide a physical description. Aragon was/shown
photographs of possible subjects of the World Trade Center and
Pentagon bombings with negative results. /
Investigation on at
09/18/2001 I I
265D-NY-280350-BA N/A
by 9/11 Law Enforcement Privacy

[PDF page 1]
FD-302a (Rev. 10-6-95)
265D-NY-280350-BA
Continuation of FD-302 of Jose Phillip Aragon , On 09/18/2001 , Page 2
Captain Bob Shore, Chief Pilot for New York airports,

including Newark, LaGuardia, and Kennedy, can obtain a list of
crewmembers on the airplane when this incident occurred.
[PDF page 2]

BEGPRODNO M-INT-00036001
BEGBATES 265A-N Y-280350-302-5831
DATE 09/12/2001 /9/11 Personal Privacy
FBIDESCR AHLSTRAND, HOLLY J
FULLTEXT 9/14/01
HOLLY J. AHLSTRAND. white, female, date of birth f
Jwas interviewed in
a Hilton Hotel Conference Room, Logan Airport, Boston,
Massachusetts. After being advised of the official identities of
the interviewing Agents and the nature of the interview,
AHLSTRAND provided the following:
AHLSTRAND is employed as a Flight Attendant for UNITED

AIRLINES UAL. AHLSTRAND sought out the undersigned Special
Agents SA to offer her theory as to how some of the aircraft
may have been hijacked on September 11., 2001.
AHLSTRAND believes that some of the Hijackers could

have posed as UAL or American Airlines AA Pilots or Flight Crew
members that were permitted to fly "OMC." AHLSTRAND defined
"OMC" as personnel permitted to fly in the "jump seats" of the
cockpit. AHLSTRAND did not know what the letters "OMC" stood
for. The "OMC" status is not available to flight attendants but
is available for pilots, flight engineers and possibly Federal
Aviation Administration FAA Officials. AHLSTRAND indicated
that if the hijackers had been allowed to fly "OMC" that they
would have been in a position to disable the pilots and control
the aircraft without having to breach the cockpit door.
AHLSTRAND does not believe that "OMC" flyers are as carefully
tracked as regular passengers.
AHLSTRAND learned of a television news broadcast that

claimed an AA pilot's uniform was stolen in Rome, Italy
approximately three months ago. AHLSTRAND's mother told her that
a news broadcast claimed that a composite sketch of one of the
hijackers looked like a person who showed a pilot's
identification in a bar. The person who showed the pilot's
identification was drunk. AHLSTRAND formulated her theory based
on these news reports and her professional experience.
AHLSTRAND flies out of O'Hare Airport, Chicago, IL.

AHLSTRAND indicated that flight crew personnel are not searched,
nor do they pass through any security screening as long as they
display the proper airline identification.
9/12/01 Boston, Massachusetts
265D-NY-280350 9/14/01
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September 17, 2003 11:53 am Pagel

19/11 Personal Privacy
BEGBATES : 265A-NY-280350-302-4570
DATE = 09/15/2001
FBIDESCR : MARIO SILVA AMERICAN AIRLINES EMPLOYEE
FULLTEXT : 9/15/01
MARIO SILVA. white, male, date of birthp
Jwas interviewed at bfe place of

employment, AMERICAN AIRLINES AA.Logan Airport LOGAN.
Boston, Massachusetts I—••-B—1-J Also present throughout
the interview was Sergeant! [Massachusetts State Police
MSP. After being advised of the official identities of the
interviewing law enforcement officials, SILVA provided the
following: '••...
SILVA has worked at AA for H Yi years. SILVA has ...

worked in Boston for the past three years. Prior to working in .
Boston, SILVA worked in Providence for three years and Miami for
five years. ''9/11 Law Enforcement
SILVA drives a pick-up truck that is used to transport Privacy
luggage. SILVA has worked in his present capacity for
approximately 9 months. Silva takes the luggage from the smaller
commuter aircraft and transfers it to connecting flights.
SILVA worked on Monday September 10, 2001. SILVA's

scheduled work shift is from 2:00 PM until 10:30 PM. SILVA ,
arrived at work at approximately 1:50 PM. SILVA described MONDAY
as business as usual. SILVA worked with DEAN CASE. CASE is
SILVA's partner on Mondays and Tuesdays. SILVA and CASE were
assisted by JULIO DIAZ from approximately 2:00 PM urrfil 6:30 PM.
SILVA works with MARK MANFRA on the other days of the week.
SILVA noticed men appearing to fix wiring located in the drop
ceiling area of the AA area. SILVA advised that repair personnel
will occasionally work on the wiring. SILVA usually accesses the
computer in the crew chiefs room to obtain a printout of flight
schedules. The printout is called a "DEX." The DEX contains
flight schedules as well as specifications relating to weights
and balances for the various aircraft. On Monday, SILVA noticed
that the printers were not working. SILVA and his partner
decided to get a printout later.
SILVA further described Mpriday September 10, 2001 as

being very slow. The end of the wpek tends to be busier for
travel with the exception of holidays. SILVA took his lunch
265D-NY-280350 9/12/01
L
[PDF page 1]
265D-NY-280350
MARIO SILVA 9/12/01

break at 7:30 PM and clocked out at 10:30 PM. SILVA utilized the
LOGAN SHUTTLE which travels to Braintree, MA. SILVA described
the airport as chaotic due to the construction.
SILVA enters through the baggage services entrance

because he wears shoes with a steel toe. SILVA described
Security at LOGAN as "awful." The screeners at the gates do not
get paid well and often have difficulty speaking and/or
understanding English. SILVA said that airport security at
Providence and Miami was different than LOGAN. Luggage is not
screened very often at LOGAN.
SILVA did not work Tuesday September H, 2001, because

of the crashes. SILVA attempted to call into work after the news
reports but could not get a dial tone. SILVA stayed at his house
on Tuesday.
AA employees are responsible for cleaning the

airplanes. SILVA was not sure what type of background
investigation is done for AA employees. SILVA believes that an
employee is not supposed to have a criminal record.
SILVA stated that it would be easy for an employee of

the catering service to smuggle items aboard the aircraft. SILVA
stated that the catering service employees do not pass through a
security checkpoint. The catering service employees are not AA
employees. Catering service employees have unlimited access to
the aircraft.
SILVA believes that a cockpit door could easily be

breached by someone on the plane. SILVA described the door locks
to the cockpit as flimsy, although the Boeing 757 and 767 are
sturdier lhan most. The cockpit doors lock automatically. The
flight attendants have keys to the cockpit doors.
[PDF page 2]

BEGBATES : 265A-NY-280350-302-3930
DATE = 09/16/2001
FBIDESCR : INTERVIEW OF PATRICIA MOGILNICKI
FULLTEXT : 09/16/2001
LEAD CONTROL NUMBER SF 944

PATRICIA MOGILNICKI. date of birthl
j was
interviewed at her home regarding an incident that occurred on a/
commercial flight from New York City to San Francisco. /
MOGILNICKI had called the FBI to provide information on the /
incident believing that the incident might have been connected to
the terrorist attacks on the World Trade Center. After being /
advised of the nature of the interview and the identity of the /
interviewing agent, MOGILNICKI provided the following ..9/11 Personal Privacy
information: / "
MOGILNICKI is a Flight Attendant for American Air/ines.
MOGILNICKI was working on American Airlines flight 15 Qh
08/28/2001. The flight was from John F. Kennedy Airport JFK in
New York City to San Francisco International Airport SF0.
MOGILNICKI was working position 7 which serviced the left side
aisle of the Business class section of the aircraft. The /
aircraft was a Boeing 767. The left side aisle is defined as the
aisle on the left as the passengers sit facing the nose of the
aircraft.
Flight 15 was scheduled to leave at H:00.am and the
crew began boarding the passengers approximately 40 to 45 minutes
prior. The flight was on time. MOGILNICKI was greeting
passengers when she noticed a Middle Eastern .looking man
boarding. The man had a long beard and a string body odor.
MOGILNICKI greeted the man who returned the greeting saying, in
English, something similar to, "I am fine know, that you're here."
The man appeared to be seated somewhere/in Coach class.
MOGILNICKI became suspicious of the man a short time
later when he was observed paying close attention to the crew's
boarding procedures and talking into a small tape recorder in a
foreign language. The man was not seated in his seat but walking
and standing in the aisle. MOGILNICKI.was concerned with the
behavior and felt, that because of his behavior, the man's
recording might be regarding the boarding procedures.
09/16/2001 L
265D-NY-280350 09/16/2001
[PDF page 1]
265D-NY-280350
Patricia Mogilnicki 09/16/2001
MOGILNICKI also became aware that the man took out a

video recorder and used it to record the inside of the aircraft
from the left side rear of the coach section all the way to the
rear of the business class section. The man did not appear to
video record anything outside the aircraft and did not behave as
typical tourist. MOGILNICKI did not see either the tape recorder

nor the video recorder in the man's hands when he boarded.
MOGILNICKI did not remember the man carrying anything on to the
aircraft, even a carry-on piece of luggage.
MOGILNICKI became extremely concerned with the man's

activities and told RACHEL CURTIS, the lead Flight Attendant and
Purser, about her concerns. CURTIS told MOGILNICKI to inform the
Captain. MOGILNICKI went to the cockpit and spoke with the Check
Airman who was providing the pilot acting as the Captain his
final check ride before the pilot was certified as a Captain.
Check Airman are sent from the home office in Texas to certify
pilots as Captains. The Check Airman's name was JESSIE LNU.
JESSIE is black. After MOGILNICKI told JESSIE of her concerns,
JESSIE told her to "keep an eye on him."
MOGILNICKI returned to her duty area and was

subsequently contacted by a passenger, identity unknown, in the
last row of Business class on the left side, either seat 11B or
12B. The passenger motioned to her and spoke to her privately at
his seat. The man said that he was concerned about the same
individual MOGILNICKI had noticed. The passenger in Business
class expressed a specific concern regarding the man's
conversation in a foreign language into the tape recorder.
MOGILNICKI had not mentioned her concerns to any of the
passengers nor in an area that the passengers could hear as far
as she knew.
MOGILNICKI asked the passenger in the Business section

to accompany her to the front of the plane to inform the Captain
of his concerns. The passenger did so and spoke to JESSIE and
told JESSIE the same concerns he had voiced to MOGILNICKI.
JESSIE heard the man out and then returned to the cockpit and the
passenger returned to his seat. Thereafter, JESSIE, and possibly
the Pilot, went into the Coach area and took a look at the
individual. JESSIE, and the pilot, returned to the cockpit and
MOGILNICKI went about her duties.
[PDF page 2]
265D-NY-280350
Patricia Mogilnicki 09/16/2001 3
MOGILNICKI subsequently checked with JESSIE on the

status of their departure with the suspicious individual on
board. JESSIE told MOGILNICKI that it was "out of his hands".
MOGILNICKI next saw an American Airlines gate agent boarding the
plane. The gate agent asked MOGILNICKI two questions. The gate
agent asked if the individual was intoxicated and if the
individual had threatened MOGILNICKI. When MOGILNICKI's response
to both questions was "No" the gate agent spoke with the
individual. The gate agent returned to MOGILNICKI and told her
that the man was alright and that he just wanted a row to
himself. The flight proceeded as was scheduled from that point.
The passenger never caused a problem on the flight. MOGILNICKI
noticed that the man appeared nervous after the gate agent spoke
with him until the doors of the aircraft closed and the flight
was apparently underway.
MOGILNICKI had little contact with the individual

during the flight. MOGILNICKI did go to the Coach section once
during the flight but saw no unusual activity. MOGILNICKI
noticed the man was seated somewhere between rows 20 and 29 and
in either seat A or B. The Flight Attendants in the Coach
section subsequently told MOGILNICKI the man had spent some time
September 17, 2003 11:39 am Paae 2

during the flight sketching something. They did not know the
subject of the sketch.
MOGILNICKI subsequently reviewed the passenger manifest

with another crew member, CHRISTINE CROW who has 30 years of
experience with American Airlines. CROW pointed out that the
individual was listed as traveling with another companion also
seated in Coach. During the flight the two individuals did not
sit together and did not acknowledge each other while in the
aircraft. The flight was not full and adjoining seats would not
have been a problem. The second man was seated in the middle of
the center section of Coach. MOGILNICKI also noted that the two
were dressed similarly in Navy bluejackets and white shirts.
MOGILNICKI also was told that the second man was seen sketching
something during the flight as well.
MOGILNICKI provided the following description of the

man with the video camera:
Name: Unknown
[PDF page 3]
265D-NY-280350
Race: Middle Eastern

Sex: M
Age: Late 30's early 40's
Height: 6'0" to 6'2"
Weight: 180 to 190 pounds
Build: Medium
Hair: Bushy, long, dark brown or
black,
Eyes: Unknown
Complexion: Fairly dark
Clothing: Blue jacket, white shirt
unknown what style
Scars: None observed
Facial Hair: Long beard, dark brown or
black
MOGILNICKI provided the following description of the

second man in Coach section"
Name Unknown
Race: White, possibly Middle Eastern
or European
Sex: M
Age: Late 30's Early 40's
Height: 6'3"
Weight: 200 pounds or more
Build: Heavy, stocky
Hair: Medium brown with natural
blond streaks
Eyes: Unknown
Complexion: Medium to light
Clothing: Blue jacket, white shirt,
black square framed glasses
Buddy Holly style
Scars: None
Facial hair: None
MOGILNICKI provided the following names as Flight

Attendants that worked American Airlines flight 15 on that day.
CHRISTIE CROW Galley person 1 st class
[PDF page 4]
265D-NY-280350
MARIA MALDONADO Galley person Coach

JODY MEYERS Coach section, right side
JENNIFER HARVEY Coach section, left side,
would have had direct contact
with individual #1
MICHAUD SILMONDE Coach section
RACHEL CURTIS Purser, 1st class
MOGILNICKI thought that there might have been one extra

Flight Attendant on the flight who's name is not known.
MOGILNICKI did not recall the pilot's name nor the co-pilot.
MOGILNICKI did not know the gate agent at JFK who spoke with
individual #1 but said the agent was female.
MOGILNICKI was not sure of the origin of the accent of

the two individuals. MOGILNICKI said the accents were noticeable
and may not have been "Middle Eastern" MOGILNICKI thought that
they could have been Turkish or similar accents. MOGILNICKI felt
that the second man may not have been Middle Eastern, but more
European. MOGILNICKI thought #2 to look more German than
anything else. MOGILNICKI can identify the two men if shown
pictures but would not recognize their names. MOGILNICKI thought
CROW would recognize the men's names. CROW is also based out of
SFO and lives somewhere in Novato, California.
MOGILNICKI was notable to determine the individuals

addresses from the manifest nor if they had round trip tickets.
[PDF page 5]
September 17, 2003 11:39 am Page4

BEGBATES : 265A-NY-280350-302-7523
DATE = 09/17/2001
FBIDESCR : PATRICIA LEAN N LUCAS,

-1 -
FEDERAL BUREAU OF INVESTIGATION \e of transcription 09/17/2001
PATRICIA LEANN LUCAS, white female. Date of Birth \ was advised of the identity of the intervie
nature of the investigation. LUCAS thereafter provided the

following information:
LUCAS has been employed as a flight attendant with

AMERICAN AIRLINES since August 23, 2001. LUCAS held Position #1 on
AMERICAN AIRLINES Flight 528, which originated from Austin, Texas
at approximately 7:53 a.m. on September 17. 2001. AMERICAN
AIRLINES Flight 528 was en route to Boston, Massachusetts via a
short layover in Chicago, Illinois. LUCAS explained that Position
#1 meant she was the flight attendant responsible for the First
Class section of the aircraft which covered the first six rows.
Approximately midway through the flight. LUCAS was

contacted by radio by a Flight Attendant, MELODY JONES, also known
as aka Jasmine Jones, who was stationed in the rear of the
aircraft. JONES informed LUCAS that two passengers, a male and a
female, both of Middle Eastern decent, had entered the same
bathroom in the back of the aircraft.
As a result of the call, LUCAS moved toward the back of

the aircraft. When LUCAS arrived, LUCAS asked JONES if anyone had
knocked on the bathroom door. KAT ROBERTS, the third AMERICAN
AIRLINES Flight Attendant assigned to this flight, indicated that
she had already knocked on the door. While standing outside the
bathroom door, LUCAS noticed another Middle Eastern male who had
previously been seated in the 11th Row, loitering outside of the
other bathroom door. According to LUCAS, that bathroom was
unoccupied at the time the other Middle Eastern male stood outside
the door.
While standing in the rear of the aircraft, JONES

informed LUCAS that another female passenger who had been seated
next to the male and female Middle Eastern passengers who were in
the bathroom, had informed JONES that they were acting strange and
Investigation on at
09/17/2001 Chicago, Illinois

265D-NY-280350-302 09/17/2001

[PDF page 1]
FD-302a (Rev. 10-6-95)
265D-NY-280350-302
Continuation of FD-302 of PATRICIA LEANN LUCAS , On 09/17/2001 .Page 2
counting large sums of money just prior to leaving their seats and
proceeding to the bathroom.
According to LUCAS, while this conversation was

occurring, the Middle Eastern male who had been in the bathroom
with the female opened the door and came out. LUCAS advised that
his belt was undone. At approximately the same time, the Middle
Eastern male who was loitering outside the other bathroom door went
into the bathroom and closed the door. LUCAS proceeded to the
cockpit to inform the pilots what was going in the rear of the
aircraft. LUCAS informed the captain of the circumstances. The
captain informed LUCAS that he intended to close the cockpit door
and not reopen it until the plane had landed. The captain further
instructed LUCAS to maintain contact with the captain by way of
radio throughout the entire flight.
LUCAS left the cockpit and informed both JONES and

ROBERTS, who were still in the back in the aircraft, to maintain
contact with the cockpit and keep the captain advised of the
activities of the three Middle Eastern passengers. At this time,
LUCAS was informed by either JONES or ROBERTS that the three
passengers had all returned to their seats.
LUCAS quickly cleaned up the First Class area of the

aircraft and returned to the rear section where she spoke with
JONES and ROBERTS. At some point, ROBERTS moved to the front of
the aircraft. While LUCAS continued to speak with JONES, the male
passenger of Middle Eastern decent, who was seated in Row 11. began
moving back towards the rear of the aircraft. JONES, who was
already on the radio on the captain, informed the captain that the
passenger from Row U was back the aisle. As this was occurring,
the captain made several announcements that everyone should return
to their seats immediately. The Middle Eastern male who was
walking down the aisle at this time, ignored the captain's
instructions and continued to walk toward the flight attendants.
The Middle Eastern male sat in a seat directly in front of LUCAS.
The Middle Eastern male turned to LUCAS and informed her that he
needed to be the first passenger off the plane when it landed in
Chicago. LUCAS repeatedly instructed him that he should
immediately return to his seat. The Middle Eastern ignored LUCAS'
instructions and said a second time that he needed to be the first
passenger off the plane because he was connecting with a UNITED
AIRLINES flight to Frankfurt, Germany.
[PDF page 2]
FD-302a (Rev. 10-6-95)

265D-NY-280350-302
Continuation of FD-302 of PATRICIA LEANN LUCAS , On 09/17/2001 .Page 3
After a short discussion with the Middle Eastern male, he

got up from his seat and instead of returning to his assigned seat,
he went into the bathroom. LUCAS added that this time he entered
the bathroom opposite the one which he had been in earlier. LUCAS
stated that he entered the same bathroom that the Middle Eastern
male and female had been in earlier.
LUCAS immediately left her seat and moved back to the

front of the aircraft. LUCAS instructed ROBERTS to go to the back
of the aircraft and help JONES. LUCAS then informed the captain of
was what currently taking place in the rear of the aircraft. The
captain indicated that he was beginning his descent into Chicago
quickly. LUCAS called JONES and told her the information which she
had obtained from the captain. LUCAS instructed JONES to stay on
the phone with the captain throughout the duration of the flight.
At this point, JONES indicated that the Middle Eastern male had
left the bathroom and returned to his seat in Row H. LUCAS noted
that this about the same time the captain had contacted her by
phone and asked her to get the exact seat number of the passenger
in Row 11. The captain informed LUCAS that he had called in the
names of the male and female Middle Eastern passengers, both of
whom were seated in Row 16, and the FBI began to check their
records. According to LUCAS, the captain informed her that the
individual seated in Row 16 had clean records with the FBI. It was
LUCAS1 understanding that the captain, after obtaining the names of
the passenger seated in Row H, intended to check with the FBI to
determine if this individual had any criminal record.
LUCAS advised that the remaining portion of the fljght

went on without incident. Upon landing at O'HARE INTERNATIONAL
AIRPORT O'HARE, all of the passengers began looking out the
windows of the plane. LUCAS looked out and noticed a large number
of Chicago police cars surrounding the plane. LUCAS advised that
the Chicago police officers boarded the plane and took the three
individuals, of Middle Eastern decent, off the plane.
[PDF page 3]
September 17, 2003 12:06 pm Pa9e 3

BEGBATES : 265A-NY-280350-302-97146
DATE = 11/05/2001
FBIDESCR : INTERVIEW BOLIVAR D. MUENTES
-1 -
BOLIVAR D. MUENTES. a white male, date of birthl
J was contacted in reference to tne ongoing

investigation regarding the terrorist attacks that occurred on the
United States, on September 11, 2001, MUENTES was informed as to
the identity of the interviewing agent, and of the nature of the
interview. MUENTES, thereafter, voluntarily provided the following
information: /9/11 Personal Privacy
MUENTES is employed as a Flight Officer with American
Airlines AA. Recently, on or about September 23. 2001 MUENTES
relayed details of an incident that occurred on February 2,2001,,
in San Paulo, Brazil. On February 1, 2001, MUENTES was assigned to
work aboard Aircraft #381, Flight #999, which flew from Miami /
International Airport MIA to San Paulo, Brazil. MUENTES flew/
with Captain JAMIE KOCKER and a female Flight Attendant. Who is the
girlfriend of an AA Co-Pilot, also assigned to the flight. The ;
flight departed MIA on 2/1/01, and arrived in Brazil on 2/2/01./
According to MUENTES, the crew from AA Flight #999 joined

crew members from a United Airlines UA flight for dinner at /
OMALLVS PUB, in San Paulo, Brazil. After dinner and drinks, the
group boarded a shuttle bus to ride to another location. Most of
the crew from the UA flight were seated towards the back of the
bus, and therefore, most likely, did not overhear a conversation
that took place between the AA FA and an unidentified ferrkle UA FA,
assigned to work out of MIA. MUENTES was seated near/the two
women, and therefore, was in a position to overhear the /
conversation. The UA FA is a dark skinned female who described
herself as being bom in Saudi Arabia, and of Brazilian detent.
Initially, the two women were discussing fixing up the UA FA with a
Captain from AA. The UA FA told the AA FA that she considers
herself black, and does not date whites. The UA FA's tone quickly
soured, as she stated that "dogs and cats dont mix". The UA FA
went on to state that she hates whites and she hates America. The
UA FA told the other female that the only reason she works out of
Miami is to get money to send back to her country. The woman did
not specify if her country was Saudi Arabia or Brazil. Soon, the
Investigation on
11/05/01 t
gfiS A-M M-?af)350-MM 11/16/01
b9/ll Law Enforcement Privacy

[PDF page 1]
FD-302a (Rev. 10-6-95)
265A-MM-280350-MM
Continuation of FD-302 of Bolivar D. Muentes . On 11/05/01 , Page 2
UA FA became belligerent, and attempted to have the bus driver pull

over and throw the "Americans" off of the bus. The female made a
telephone call from her cell phone, and told MUENTES and the AA FA
that she was calling the police to have all of the other crew
members thrown in jail where they would be murdered. Eventually,
MUENTES and others from the AA crew, requested that the bus driver
pull over and let them off of the bus. MUENTES believes that the
other UA crew members did not realize what was happening until the
very last minute. MUENTES also got the impression that the other
UA crew members did not like the UA FA.
MUENTES further described the UA FA as being dark

skinned, 5'8" tall, approximately 40 to 50 years of age, weighing
160 to 170 pounds. MUENTES reiterated that the incident with the
UA FA happened prior to the September 11, 2001 terrorist attack,
and the female did not mention anything specific about the World
Trade Center, the Pentagon, or any attacks on the United States.
[PDF page 2]

BEGP.RPQNO M-INT-00116668
BEGBATES 265A-NY-280350-302-99598
DATE 10/19/2001
FBIDESCR JOSEPH TRUDELL
FULLTEXT 10/23/2001
Joseph Trudell, flight attendant. American Airlines,

telephonically contacted SA[ Jat the Kennedy Airport
FBI office, in response to a message left on TrudeH's answering
machine by Sft ton 10/10/2001.
Trudell was advised that SAI Iwas contacting him

concerning his call to the FBI about arv incident on American
flight #19 from New York JFK to Los Ange'tes, that Trudell ..
worked on 5/3/2001. Trudell then provided the following
information regarding this incident. ...'/..
About three rows from the back of the plane, in :":

approximately row 34, approximately six Middle Eastern male
passengers were seated in two rows of three each. During the '9/11 Law Enforcement
flight several of them began asking one of the flight attendants
questions about the flight, the pilot, the cockpit etc. Shortly Privacy
afterward, while the three were near the bathroom in the rear of
the plane, Trudell was passing by. They told him they were
pilots for Saudi Arabian Airlines, and they asked if they could
go into the cockpit and see the pilot. When Trudell told them /
this was not possible, they then asked what would happen if the
pilot became incapacitated. Trudell told them the co-pilot would
take over in that situation. They then asked what would happen if
the pilot and co-pilot both became incapacitated. Trudell advised
something to the effect of "that would be a real problem".
'9/11 Personal Privacy
When the three individuals stated that they were pilots
for Saudi Arabian Airlines, they also stated that they were going
to Los Angeles for training in the Long Beach area. None of the
individuals wore any type of airline/pilot uniforms. There were
no further incidents concerning these individuals the rest of the
flight. Trudell did not write down the row numbers or seat
numbers occupied by these individuals. /
Trudell resides atf
10/19/2001 Queenss, N.Y. telephonically
265A-NY-280350-302 . N/A
L
[PDF page 1]

BEGPRODNO
BEGBATES
DATE
FBIDESCR
FULLTEXT
9/11 Law Enforcement Sensitive
[PDF page 1]
-—• September 12, 2003 1:04 pm Page 1

/9/11 Personal Privacy
BEG8ATES 265A-NY-280350-302-112783
DATE"' 12/11/2001
FBIDESCR DIANE POWELL
FULLTEXT 12/11/01
J3IANE POWELLf
(Date of Birth
I employed by
American Airlines, job title: Flight Attendant, was informed of
the agents identity and the nature of the interview. POWELL
provided the following information:
POWELL stated on 11/13/01 she received a recorded

message on her home telephone voice mail box from an unidentified
male. POWELL stated she was home on sick leave from American
Airlines and failed to answer the telephone. POWELL stated when
she checked the voice message recorder the message stated" You
Americans think you are so united. Tomorrow at 9:11 we are going
to blow your house up." POWELL stated the voice had a distinct
accent but that she did not recognize the voice.
POWELL stated she has a teenage daughter and the voice

did not resemble any of her child's peers. POWELL stated she did
not have any pending court issues or problems with past
relationships with any individuals that would possibly cause
someone to leave the recording. POWELL stated she contacted the
Swampscott Police Department and made contact with Officer! I
i i POWELL provided the taped recording to O f f i r . ^ I
who submitted .the recording into evidence. I
POWELL stated she.has not had any further incidents

since the 11-13-01 telephone cai!,. POWELL stated
contact the FBI if any additional issues arose.
/9/11 Law Enforcement Privacy
12/03/01 Boston, MA / telephonically
265A-NY-280350
L
[PDF page 1]

BEGPRODNO
BEGBATES
DATE- - • •
FBIDESCR
FULLTEXT
[PDF page 1)

BEGBATES 265A-NY-280350-302-116129
DATE 06/07/2002 /9/11 Personal Privacy
FBIDESCR MARYANN MASTROIANNI
FULLTEXT
06/07/2002
MARYANN MASTROJANNL a white female, data of hirth
vas interviewed at her residence.

MAS IKUIANNI was advised of the identity of the interviewing agent and the nature of the interview. She then
furnished the following information:
MASTROIANNI advised she has been a flight attendant for AMERICAN AIRLINES (AA) for 38 years. She has
been out of work on a medical disability since July, 2001. MASTROIANNI injured her knee on a flight with
severe turbulence and has had one surgery and may require an additional surgery.
MASTROIANNI advised she has spent the last five years flying to London from Boston. She has observed that
security at HEATHROW, GATWICK and PARIS AIRPORTS is extremely tight. In addition, she does not
believe that security at LOGAN AIRPORT in Boston has changed at all. She indicated her friends still perceive
it to be lax as well.
MASTROIANNI was at a family graduation party this past weekend. While there, she spoke with MARIE
PARENTE, a State Representative for Massachusetts. PARENTE is the mother-in-law of MASTROIANNI's
husband's first cousin. While at this party, MASTROIANNI related a number of incidents that she gleaned from
employees of AA that she knew.
MASTROIANNI advised the information she was providing was second hand information from friends at AA.
She indicated the flight attendants feel they are being ignored regarding their concerns about security. She
related that the Chief Executive Officer (CEO) of AA, DON CARTY, was on television last week saying he felt
security measures were tight enough and that mandates suggesting more are not necessary. MASTROIANNI
has also heard about some of the "Old Boy" captains of the airplanes for AA who do not want to be told what to
do when it comes to security on their airplanes. She believed that related to them not using or securing the
cockpit doors. It is MASTROIANNI's belief that it is mandatory to lock the cockpit door and she believes that is
not being done.
MASTROIANNI learned of the following incidents after meeting with friends of hers who are still flight
attendants with AA. The first incident she related was from a flight attendant who, the day after September 11,
2001, when a picture was published of MOHAMED ATTA, believed with certainty that he was on at least one
flight and possibly a second flight she worked on. On the one flight she felt certain he was on, ATTA was
sitting in first class coming from London to Boston. On that flight, he did not eat nor did he drink. Rather, he
watched everything she did during the whole flight. She had a feeling of uneasiness from him on that flight.
MASTROIANNI interjected, saying it is unusual to have an individual in first class cabin who does nothing but
stare for 61/2 hours or who does not engage in conversation.
With regard to this flight attendant's experiences prior to September 11, 2001, and the fact that she believed
she saw ATTA on at least one flight and possibly two, MASTROIANNI does not know for sure whether this
information was reported before September 11,2001. She thinks this attendant did report this information post
September 11, 2001.
The second incident MASTROIANNI related was from a different flight attendant. This attendant was also
absolutely confident that she saw ATTA on Flight 11 to Los Angeles within a month or so prior to September
11, 2001. This second attendant's experience was almost the same as the other attendant's experience, in
that ATTA made her feel uneasy. MASTROIANNI was not sure from this attendant's report whether ATTA was
sitting in first class or not. MASTROIANNI was not sure if this attendant did anything with the information
before September 11,2001.
MASTROIANNI related a third incident that was from a gate agent for AA. This gate agent has had a very hard
time since September 11, 2001. In general, this gate agent believes she saw several of the September 11,
2001 hijackers at LOGAN AIRPORT prior to September 11, 2001, observing what was going on in the gate
area. MASTROIANNI does not know if this information was reported to anyone pre-September 11,2001.
This same gate agent also related an encounter she had on September 11, 2001. Apparently, this gate agent
September 12,2003 1:06 pm Page 1

denied passage to possibly three men who wanted to pay for tickets in cash on the morning of September 11,
2001, and were attempting to board AA Flight 156, leaving Boston at approximately 9 a.m. to London, England.
According to MASTROIANNI, this gate agent felt the three men met the profile, which is why she denied their
tickets.
MASTROIANNI then related a fourth incident, which also concerned AA Flight 156 from Boston to London on
September 11, 2001. A flight attendant, who was on that plane, believes there were individuals on the plane
who fit the profile of the
September 11, 2001 hijackers. According to MASTROIANNI, this plane was grounded on the tarmac and
never got off the ground that day. The plane was eventually brought back to the gate and the passengers were
released. However, while they were waiting to be released, they were learning of what occurred with the
hijacked flights. It was at that point, according to MASTROIANNI, as relayed by this attendant, that they
became suspicious or conscious of people on the plane who they felt fit the profile similar to ATTA.
MASTROIANNI also related the fact that a rumor has circulated that on September 11, 2001, after Flight 156
was deplaned and later searched, box cutters were found on that flight. MASTROIANNI has advised that AA
has told its people that rumor is not true.
MASTROIANNI advised, again, that she does not know if any of the pre-September 11,2001 incidents she has
recounted were reported to the FEDERAL BUREAU OF INVESTIGATION (FBI), the FEDERAL AVIATION
ADMINISTRATION (FAA) or AA prior to September 11, 2001.
MASTROIANNI advised that if a flight attendant had a concern about someone on a plane, initially they would
take their complaint to the captain. In addition, they can take it to ground security at the airport if they feel the
captain has not addressed their concern. Lastly, she indicated that attendants can call a number in the AA
handbook to report someone they consider suspicious.
MASTROIANNI was asked for the names of those individuals who recounted incidents to her. She advised she
would not divulge those names until she spoke with those individuals. She indicated she would recontact the
FBI with the names of those individuals once she had spoken with them.
6/7/200d 1 9/11 Personal Privacy

265A-NY-280350-3026/6/2002
265A-NY-280350-302
MARIANNE MASTROIANNI6/7/2002
265A-NY-280350-302
MARIANNE MASTROIANNI6/7/2002
September^, 2003 1:06 pm Page 2

BEGBATES : 265A-NY-280350-302-87572
DATE = 11/16/2001
FBIDESCR : LINDEN, DONNA
-r-
Date of transcriptio n 11 /24/2001
On November 16. 2Qpi DONNA LINDEN, Flight Attendant.

American Airtines.r Iwas interviewed by SAI I
I I via telephone. After the interviewing agent identified ;
himself, and the nature of the interview, LINDEN provided the ;
following information: i
Withrespect to information that she provided to CAPTAIN

GUNNAR EDELSTEIN, an American Airlines Pilot, about an incident on
American Airlines Flight 142 from JFK to London. LINDEN said jihat
she did not actually witness anything. She did not see any faces
of any persons involved. According to LINDEN, the Captain AA and
Purser head Flight Attendant of Flight 142 on September 11, 20^01.
were already interviewed by the FBI. ;
LINDEN disputed the specific information that CAPTAIN

EDELSTEIN attributed LINDEN on November 12,2001. after tfieir
flight from JFK to St. Maarten thai, several Arab males became
agitated on Flight 142 on September 11,2001, when the flight
returned to its gate due to mechanical problems just prior to itjs
scheduled departure at 8:30 a.m. According to LINDEN, this .was the
wrong story. \
LINDEN insisted that any further communications with her

had to go through American Airlines corporate.personnel. LINDEN
cited American Airlines policy that the FBI should be contacting
American personnel through the airline. Despite having returned SA
I [telephone call through the FBI/New York's switchboard,
she was nervous about not being able to verify to whom she was
actually talking to. .... \
..•''9/11 Law Enforcement

Privacy
Investigation on at
11/16/01 Queens, New York via telephone

265A-NY-280350-302 ,
by I I
[PDF page 1]

eEGB,ATES : 265A-NY-280350-302~73521
DATE = 09/19/2001 _
FBIDESCR : EIZABETH MARY HENLEY, DOBJ_
Elizabeth Mary Henley, date of birth.]
f was advised of the identity of the interviewing /

'agent ana the nature of the interview. Henley provided the /
following information: , /
Henley was a flight attendant on United Airlines Flight
#962 from Los Angeles to Dulles Airport on September 11, 2001 / The
flight was scheduled to depart at 6:45am. During boarding, Henley
was approached by a Garden Grove Police Officer Roosevelt LNU (last
name unknown) who had a mutual friend with Henley. Ttie police
officer was flying on her flight, so he introduced himself and /
showed her his badge in private. He told her that the World Trade
Center had just blown up. She told him she would check with/the
captain of the airplane on this information which she did and there
was no news. /9/11 Personal Privacy
A few minutes later a message came up on the/airplane
computer ACARS that two American Airlines planes had crashed.
She went to tell the police officer this information and she heard
the captain say that two United Airlines jets were missing./ Henley
called her sister or her cell phone. Henley's sister told her
about the two airplanes crashing into the World Trade Center.
Henley relayed this information to the police officer; the police
officer spoke with the captain and told him that his cousin worked
in Operations for United Airlines and he would call her ifo find out
what was going on. The police officer called his cousin and she
told him that a plane had crashed into the Pentagon. .Henley called
her sister again and while she was on the phone with/her sister the
captain announced that two American Airline jets hao4 crashed into
the World Trade Center. The captain told the passengers to get
their belongings and to leave the airplane.
While the passengers were exiting the/plane, a male
approximately 25-30 years old, clean shaven, black hair, dressed
very nicely, shorter, small build, who Henley felt looked Middle
Eastern was grinning and kept turning around and looking back
toward the back of the airplane. She thought it Was very odd
behavior. This male was originally sitting somewhere around Row
Investigation on at
09/19/01 F
265A-NY-280350-302
Law Enforcement Privacy

[PDF page 1]
FD-302a (Rev. 10-6-95)
265A-NY-280350-302
Continuation of FD-302 of Elizabeth Mary Henley , On 09/19/01 .Page 2
#15DEF and he moved to the row across the airplane from the police
officer somewhere around Row #20DEF. He was the last person to get
off the airplane. Henley could not recall if he had any carry-on
luggage.
Not only did Henley feel his behavior was odd but the
other flight attendant nauirj Schmittke felt it was strange.
Schmlttke lives ir| |in.d can be reached at telephone
I I TH6V POM reported this passenger to supervisors.
[PDF page 2] ...... ...
September 12, 200312:57 pm Page 2

BEGBATES : 265A-NY-280350-302-75070
DATE = 09/13/2001
FBIDESCR : ON SEPTEMBER 13, 2001. BRIAN MONIEA, UNITED AIRLINES (UAL)
'« i
-1 -
On September 13, 2001, Brian Moniea, United Airlines

UAL, Flight Dispatch, World Headquarters, Elk Grove Village, IL
provided the following information regarding a passenger on UAL
flight 955.
Mr. Moniea was contacted by the captain, via Acars and

radio communication, of UAL flight 955 which was scheduled to fly
from London, United Kingdom to Chicago, IL and diverted to
Edmonton, Canada. The flight crew noticed that upon departure from
Edmonton to Chicago, IL on 09-13-2001, approximately 7:00 PM CST
the flight crew noticed a passenger identified as| [was
not on the flight. The flight crew confirmed the luggage or "
| [was not on the aircraft upon departure from Edmonton.
Aflight attendant, identified as Eric Lerasle, overheard

I frrake a telephone call, possibly to Saudi Arabia, upjbn the
flights arrival/diversion in Edmonton, Canada. /
On September 14, 2001, UAL Information Services provided

records for the passenger name record for| 1
made the reservation oh August 4,2001 thru American amines
reservatin system. The reservations were booked in Riyadh, Saudi
Arabia afl '••-.' '•-.. ; /
Investigation on at
09-14-2001 Elk Grove Village, IL

26SA-NY-280350 09-14-2001
t9/ll Law Enforcement Privacy
[PDF page 1]
September 12, 200312:58 pm Pa9e 1

BEGBATES : 265A-NY-280350-302-67415
DATE = 09/26/2001
FBIDESCR : INFORMATION PROVIDED B
FULLTEXT
9/26/01 New York, New York
265A-NY-280350 10/9/01
[PDF page 1]
265A-NY-280350
9/26/01

[PDF page 2]
265A-NY-280350
9/26/01 2

[PDF page 3]

BEGBATES : 265A-NY-280350-302-67809
DATE™ ' '" = 09/26/2001
FBIDESCR : INTERVIEW OF DEBBIE FRITZ
FULLTEXT : 265A-NY-280350-302
TLH:tlh •""9/11 Law Enforcement
Privacy
The following investigation was conducted by

Investigative Analyst IAI IVentura Resident
Agency, 9/26/2001. The results are as follows:
DEf FRITZ: was

wa: contacted telephonically at her
residence She is the Purser Flight Attendant on
American Airlines Flight 133. .She says she is very concerned
about the security measures that.were not taken when planes were
finally allowed to take off again from JFK Airport on 9/13/2001.
She says her flight was the first to fly and several very odd
things happened before this flight. .
FRITZ says the flight attendants bags are always

checked thoroughly, but on this day they were not. There did not
seem to be any extra security as the airline had promised.. When
she got to the plane, there were some flight crew members coming
off the plane. She says this is odd because they always do what,
is called a "sweep" of the plane before any flight crew are
allowed to board. They swept the plane and allowed the crew to .... 9/11 Personal Privacy
board. Being the Purser, she is in charge of the other flight .
attendants. They were checking the plane to make sure.everything
was in proper order and found a knife in one of the seats. It ,
was one of the silverware knives they serve with the meals to ;;
passengers. This was odd because they.had just swept the plane. /
The knife should have been found. ...-•"" . /
The next thing that.haboened was an Indian man named

L ame onto the plane and was taking a wrinkled up
flight attendant uniform out of a bag and putting, it on. The / M
attendants are supposed to be completely ready and attired before 11
boarding the plane. FRITZ also should know everyone flying on/ i i
the plane. She did not knnwi i Rha asked him who;he yv;as
and what he was doing. He said he was flying with them. She./ ; \d for ID. His ID did not match any American Airlines
employee, f Jj
was going to let him fly without the proper ID. Instead she
allowed him to fly as a passenger with a ticket, i p;at i
down. The plane was boarded by passengers.I It hen waved
down FRITZ and said he was afraid and wanted off the plane.
American Airlines Security took him off the plane.
Shortly thereafter, the FBI swarmed the plane and

removed two other passengers,[
The flight crew and pilots were debriefed. The Captain

was not allowed to attend the debriefing with the rest of the
group. The Captain is now on some sort of leave.
[PDF page 1]
265A-NY-280350-302
2*
FRITZ has talked with her union rep hoping for some
answers to her questions because she loves her job and now has

After speaking with her, lAl Isnnka with

Supervisor Robert J. Mack and explained FRITZ'S concerns. His
suggestions for FRITZ are to keep pushing her union rep and
American Airlines Security for answers. Affer relaying these
suggestions, she was also advised she couid call the New York FBI
Office. The FBI would welcome any further information she has to
offer. However, she was informed the FBI would probably not be
able to answer her questions due to the active investigation.
[PDF page 2]

BEGBATES 265A-NY-280350-302-44971
DATE 09/24/2001 ^_^__
FBIDESCR INTERVIEW OFI
FULLTEXT FD-302 (Rev. 10-6-95) 9/11 Personal Privacy
-1 -
Investigation on at
09/24-25/2001Q
File# Date dictated

265A-NY-280350-NH 09/25/2001
I 9/11 Law Enforcement Privacy
by

[PDF page 1]
FD-302a (Rev. 10-6-95)
265A-NY-280350-NH
Continuation of FD-302 off . On 09/25/2001 , Page 2
[PDF page 2]
FD-302a (Rev. 10-6-95)

265A-NY-280350-NH
Continuation of FD-302 of j , On 09/25/2001 , Page 3
[PDF page 3]
FD-302a(Rev. 10-6-95)
265A-NY-280350-NH
Continuation Of FD-302 of9/ll Personal Privacy , On 09/25/2001 , Page 4
September 12,2003 12:55 pm PageS

[PDF page 4]

/9/11 Law Enforcement Privacy
BEGBATES 265A-NY-280350-IN-8576
DATE 09/23/2001 ,
FB1DESCR INTERVIEW OFl
FULLTEXT 265A-NY-280350-IN
JGR:jgr
1
On Sunday. September 23, 2001, SA j

and SAI " r l R S . spoke with[ I DOB
After being advised of trie identities of the
interviewing agents and the nature of the interview,!,
L spte
Jwas on American Airlines flight #573 on September
11, 2001, with an expected departure time of 0923 hours • L
was seated in the second row of First Class, on an aisle seat,
utilizing a ticket purchased through American Express for his
-~
I "Tadvised that he did'not use his cell phone on the i

plane, the only calls he made were inside the terminal after the |
plane was aroundeo'.i ladvised that his only conversations?
with the flight attendant were to request a glass of apple juice j " ' '
and to then ask for a cup of.coffee. I Tadvised that the i
gentleman sitting next to hint received a ..cation his cell phone i
from his wife, alerting him to the' fact that a plane'had just \n into the World Trade Center'.''!"" [said that the ma
passed this information along to the flight afiendant who

departed the plane, returning with a supervisor whojrtfprmed the:
passengers that the plane was being grounded, i idid rjjat
have any "belligerent" conversations with the flight attendant
and recalled her as being "very shaken" after hearing the. hews
[PDF page 1]
September 12,2003 12:54 pm Page 1

BEGBATES : 265A-NY-280350-IN-10818
DATE = 09/22/2001
FBIDESCR : SNEPP DONNA
FULLTEXT : 265A-NY-280350-IN
MS:ms
The .following investigation was conducted by SA| |

Jon 09/22/2001 at Phoenix, Arizona: i
Donna Snenn. Managing Director. Flight Service ...,4 9/11 Personal Privacy
Department, American AMin.es. telephonel l-was i
interviewed via the telephone: Snepp stated that she had no \e about an American Airlines flight attendant dating one;
of the hijackers who died on 09/11/2001.. Snepp declared that sh^

would share this information with her regional managers during a \e call on 09/23/2001. Snepp stated that s.he would
[PDFpage 1] 9/11 Law Enforcement

Privacy
September^, 2003 12:54 pm Pa96

BEGBATES : 265A-NY-280350-302-32041 /9/11 Personal Privacy
DATE = 09/12/2001
FBIDESCR : KELLE POOL;
-1 - /
pate of transcription 09/18/2001
On September 12, 2001 Kelle Pool was telepnonicallv

contacted on her cellular telephone I Ihy Special
Agent SAI I Honolulu, regarding her complaint
called into the Honolulu Division's Command Post on September 11,
2001. The Information Control number is HN75. After being advised
of the identity of the interviewing agent and the purpose of the
interview, Pool provided the following information:
Pool flew from Las Vegas, Nevada to Los Angeles,

California on Thursday September 6, 2001. She stayed with a friend
named Peter on Sunset Boulevard.in the downtown area of Los
Angeles, California.
On September 7,2001, Pool flew with friends to Hawaii on

Continental Airline flight 75. She and her friend, Dillon, sat
together in seats 39L and 39K respectively. She was assigned to
sit in a different seat, but she switched with another one of her
traveling companions in order to sit next to Dillon.
While other passengers were boarding the aircraft, Pool

used her cellular telephone to call a friend to say goodbye. A
Middle Eastern male who sat behind her in ajsle seat 40H tapped her
on her shoulder and asked if she was an American. When she
answered that she was, he told her that that call was the last call
she would make. She gave him a dirty look arixJ turned around. She
did not talk to him during the flight. \e Middle Eastern male spoke English fairly well, but
had an accent.
Pool noticed that the Middle Eastern male held a piece of

paper in his hands. The paper had foreign writing ori\it.
Pool did not notice if the Middle Eastern male ordered a

special meal. She did not hear any of the flight attendants
address him by name. She did know that he was not sitting in the
correct seat because before the flight departed, a flight attendant
told him that he was seated in the wrong seat. He told the flight
x ''9/ll
Law Enforcement
Privacy
Investigation on at
09/12/2001 Hon.oltJlu, Hawaii telephonically
File* Date dictated

265A-NY-280350-302 Not Dictated
by ]

[PDF page 1]
FD-302a (Rev. 10-6-95)
265D-NY-280350-HN
Continuation of FD-302 of Kelle Pool , On 09/12/2001 , Page 2
attendant that he knew he was assigned another seat, but he saw

that the seat was open so he took it.
Pool knew for certain that the Middle Eastern male filled
out a State of Hawaii Agriculture form. She knew that he did
because she overheard a flight attendant helping him with the form.
He had no idea how to fill it out, so a flight attendant helped him
fill out the form step by step.
Pool did not know the name of the flight attendant who
helped the Middle Eastern male fill out the State of Hawaii
Agriculture form but described her as being a female approximately
between the ages of 30 and 45 years old. She may have had blonde
hair. There were a total of four female flight attendants
servicing Pool's area of the aircraft during the flight.
Upon arrival in Honolulu, Pool and her traveling

companions continued on to Kauai. Pool did not notice the Middle
Eastern male deplaning nor did she see him at the baggage claim
area.
Pool described the Middle Eastern male to be a clean cut,

younger male. He had lots of hair. He was on the shorter side and
had a strong jaw line. He had sunken eyes and a "unibrow". He
wore a generic brand of dark denim blue jeans. She could not
recall what type of top he wore. He wore black sandals that
resembled the 'Teva" brand of sandals.
Pool did not report the threat to the flight attendants.

She thought that by giving the Middle Eastern male a dirty look,
she would have conveyed to him that she did not appreciate the
comment about the cellular telephone call. Pool decided to report
the incident upon hearing about the plane crashes in New York.
Pool could provide no futher information.
[PDF page 2]
September12, 2003 12:53 pm Page 2

BEGBATES 265A-N Y-280350-302-31973
DATE 10/03/2001
FBIDESCR BLUM, MARCIA
FULLTEXT 10/03/2001
MARCIA BLUM. bonT
Jvas interviewed at the Las Vegas office of

the Federal Bureau of Investigation FBI. After being advised
of the identity of the interviewing agent and the purpose of the \, BLUM furnished the following information:
On October 2, 2001, while working as a flight attendant I

for AMERICAN AIRLINES AA on flight 2053 from Dallas Fort Worth j
to San Diego, Blum was approached by a man that asked questions;
about the security at the airports. i
.-v-19/11 Personal Privacy
Approximately ten minutes prior to the pilot turning on , , /|
the "fasten seat belts" sign for landing BLUM was at the rear of / / ijj
the aircraft when she was cornered by a male passenger,. The majiiTi
asked BLUM why he was only checked one time wheri.gbing through;
the airport when he thought he would be checked two or tr>ree / III
times. He then asked if there were Sky Marshals on the.aircraft/ j 1 i
He continued his questions about airport security askincj what j : I \s to the checked bags, "Do they go through a machin
"What happens if someone puts a bomb-fa a checked bag?" pLUM | i

answered his questions by saying that there are security // ij i
procedures that you see and others that you don't see. if [i i
The conversation ended when the "fasten seat belt" $ign j i

was turned on and the man returned to his seat. // Mi
As BLUM thought about the conversation she got ah J M

uneasy feeling .about it. To find out more about the passenger M i
BLUM got the passenger manifest and found out his naflie was I i I I
I I BLUM had thought ttoat PARMAR was probably a Mexican
American because of his light skin and complete lack of accent, j i
Upon finding ou< Iname BLUM decided to .call the FBi. i
In order to get more information on

accessed the AA computers and pulled up the history on J
Along with his flight history it showed thatl """lis due to
return to Dallas on AA flight 481, October 7. 2001.
BLUM provided both the passenger manifest from AA I

flight 2053 on October 2, 2001 and the print out ofl I
1 0/03/2001 Las Vegas, Nevada

265A-NY-280350
[PDF page 1]
265A-NY-280350
MarciaBlum 10/03/2001 2
history on AA.
[PDF page 2]

BEGBATES 265A-NY-280350-302-14313
DATE 09/12/2001
FBIDESCR INTERVIEW GARY L PRY
FULLTEXT FD-302 (Rev. 10-6-95) ,..-•''9/11 Personal Privacy
1-
FEDERAL BUREAU OP INVESTIGATION;
Gary L. Pry, DOBf I

I J employed as a Captain for American
Airlines, was interviewed at the Fair Oaks Holiday Inn, located at
11787 Lee Jackson Memorial Highway, Fairfax, Virginia 22033. Alsb
present at the interview was Michael D. Mahoney, DOB I I
SSNI i First Officer for American Airlines. Agents
revealed their identities and Pry provided the following
information.
Pry is a pilot on domestic flights for American Airlines,

flying to destinations in the United States, Canada, and Mexico.
Pry's schedule usually is 3 days flying followed by 3 days off.
On 09/11/2001, AA Flight 614 departed Fort Lauderdale,

Florida at approximately 6:55 am for La Guardia Airport in New
York. Pry recalled getting to the aircraft one hour prior to
departure time. Pry thought that the security seemed tighter than
usual at the security checkpoint. Pry based this upon the high
number of security officers that were at the checkpoint. Pry went
through the checkpoint and proceeded into terminal "F".
During the flight, Pry was instructed by ground

controllers to divert to Dulles Airport. Upon arrival at the gate,
there was no one there to move the skybridge to the plane so that
passengers may exit the plane, due to the airport terminal being
evacuated.
While waiting to unload, Pry got on the PA system and

told the passengers that there had been a terrorist act and to
remain in their seats. Pry then opened the cockpit door, and
noticed two men standing near the front of the coach section. No
other passengers were standing. These two men were trying to get
their cell phones to work, but were unable to. Pry even took one of
their cell phones into the cabin of the plane, near the windows,
trying to get a signal, but was unsuccessful.
Mahoney described one of the men as having a weight

lifter build, long dark hair in a pony tail, and having "a southern
Italian look". Both of the men were conversing in a foreign
Investigation on at
09/12/2001 Fairfax, Virginia

265D-NY-280350
I i
u9/11 Law Enforcement Privacy

[PDF page 1]
FD-302a(Rev. 10-6-95)
265D-NY-280350
Continuation of FD-302 of Gary L. Pry , On 09/12/2001 .Page 2
language, possibly European in nature, but not French, German, or

Italian.
Pry believed that these two men had been sitting in First
Class, but Mahoney believed that they were sitting near the front
of Coach Class. Pry said that the men had been fairly late boarding
the plane, and were possibly the last passengers to board the
plane. Pry said that when passengers board very late, they are
often told to sit anywhere there is room, and as a result these
passengers often do not wind up sitting in their assigned seats.
Pry described the plane as being a McDonnell Douglas Super 80
aircraft. Pry provided the writing agent with a diagram of the
plane. Pry said that the front row of the Coach section began with
row number 7. The seating arrangements are two seats on the left,
then the aisle, and then 3 seats on the right side.
In addition to the passengers on the plane, there were

three flight attendants on board. Jim Hilson and Julie Palmer were
flight attendants at the rear of the plane, and Sandra Ferrell was
a flight attendant in First Class. There was also another flight
attendant that was present on the plane, but was off duty and
flying in Coach Class with the rest of the passengers.
Pry received a phone call earlier on 09/13/2001 from

Julie Palmer. Palmer had spent the night in the Washington area
with two other passengers from the plane. The two passengers Palmer
stayed with told her they had seen two foreign looking passengers
have an altercation with security prior to boarding the flight. The
two passengers had tried to get through the security checkpoint
with some knives, possibly steak knives, and had been rebuffed by
the security guards. Pry was unsure if the knives had been seized
or if the two passengers had packed the knives into their checked
luggage as a result.
Pry said that Sandra Ferrell was staying with Jim Hilson
at a localIrelative's
relative's house,
house, telephone
telephone numbei|
numbed iand
could also be reached at cell phone number |
Attached is a Flight History and manifest for American

Airlines Flight 614 and a copy of the plane seating diagram.
[PDF page 2]

TL
' i^"
BEGBATES : 265A-NY-280350-KC-714
DATE = 09/15/2001
FBIDESCR : LINDA EMLEY KC670
INPUTBATCH : NCTA_004 (1st Batch of unredacted 302's delivered in August)
FULLTEXT : 09/15/2001
Control Number: KC 670
Linda Emlev. date of birthf
J was contacted at her

home. Emley was contacted regarding American Airlines AAflight
11 and Interavia Pakistan, Ltd.. After being advised of the
purpose of the interview and the identity of the interviewing
agent, Emley provided the following information: /9/11 Personal Privacy
Emley is employed at Worldspan, a company which
operates an airline reservation web site utilized by travel
agencies. Companies can book airline reservations over the
Internet once they have established an account with Worldspan. /
As part of her employment Emley was reviewing booking records and
discovered that, on September 11, 2001, a company had booked a
number of seats on American Airlines Flight 11.
Interavia Pakistan, Ltd, IPL Karachi, Pakistan, had /

booked 7 seats on AA flight 11, bound from Boston to Los Angeles.
The reservation had been made at 9:03 GMT. The reservations were
made in a block of 4 and a block of 3 in the following,names:
At the same time reservations for the listed subjects were also
made on Trans World Airlines TWA flight 342. bound from Los
Angeles to St. Louis. Both sets of reservations were made for
flights on September 11, 2001. AA flight 11 was scheduled to
depart at 7:45 a.m. eastern standard time and arrive in Los
Angeles at 10:59 a.m. pacific standard time. TWA flight 342 was
scheduled to depart at 7:55 a.m. pacific standard time and arrive
at 1:24 p.m. central standard time.
09/15/2001 Kansas City, Missouri telephonically
265D-NY-280350 09/15/2001
[PDF page 1]
265D-NY-280350
Linda Emley 09/15/2001
In reviewing the record Emley realized that it was

impossible for the passengers to use both reservations and became
suspicious. Emley compared the reservations to a list of
passengers who died on AAflight 11 which had been posted on the
CNN web site. Emley was unable to locate the passengers listed
April 2, 2004 3:47 pm Page 1

on the reservations on the CNN list.
Emley advised since the reservations are made via the

Internet that they could be made from any computer with an
Internet connection. All that would be needed is IPL's user ID
and password. In addition Worldspan records indicated that no
tickets were issued by IPL for the reservations and they were not
paid for in advance. Records did indicate that AA had confirmed
both reservations, AA record locator DUMSJF.
Emley also advised the names on the reservations could

be changed by any AA ticket agent. This is not the normal
practice but does happen from time to time. In addition any
individual with access to the AA ticketing system and knowledge
of its use could change the reservations prior to the passengers
arrival at the ticket counter. Worldspan does not receive
information from the airlines which would indicate if a passenger
took a particular flight or if changes to the reservation are
made through the airline.
In researching the reservation history of IPL Emley

discovered that they have been a customer for approximately one
year. Records indicate that IPL always makes same day
reservations. Emley discovered that most flight reservations
made by !PL are within 12 hours or less of the flight. In
addition IPL normally makes reservations once daily and only logs
on to the site for about thirty minutes. Emley provided
information regarding the flights booked by IPL for September 15,
2001. Most of the flights booked had circuitous or conflicting
times and/or routes. None of the flights booked for September
15, 2001 originated in North America.
[PDF page 2]
April 2, 2004 3:47 pm Page 2

BEGBATES 265A-NY-280350-302-34454
DATE« ' - 09/14/2001
FBIDESCR TATE, MELISSA
FULLTEXT FD-302 (Rev. 10-6-95)
J9/11 Personal Privacy
-1 -
/ / pat^ jpf transcription 09/15/2001
MELISSA TATE, Customer Servicje Agent an& jAlANA RUNNELLS,

Lead Customer Service Agent, Comair Airlines. Bacigor International
Airport BIA, Bangor, Maine, telephone numberf j \ 1 were
advised of the identity of the interviewing Sgen.1 arjd the nature of
the interview. They were interviewed jointly because they were
working the Comair counter together when the followingjinCident
occurred. TATE's home phone numby 1s| / II land RUNNELLS'
home phone number is! I / ,/ i!
RUNNELLS stated that on Seypten)iber 6, 200li,|at

approximately 6:35 PM, five Middle Eastern rnen, who just booked
their reservation one hour earlier for a flight from Bangor tjji
Boston, showed up at the Coniair counter with 18 pieces of;luggage.
The following is a list of the names of/those/individuals: I i
Their plane tickets were purchased from Carlisle Travel,

Los Angeles, f-atifarnlal /I Of the 18 pieces of
luggage, two were large metal trunks, each weighing 150 pounds each
and the other .16 pieces were oversized suitcases which weighed in
the range of 97 to 100 pounds. The passengers were told! they were
allowed three pieces of luggage each and that the trunks were too
heavy, i i father ofi Louliad out a large
amount of cash from his pocket and gave his son f H $200.
I |and one of the other males, who did not speak very good
English" then took a taxi over to/the Ames Department Store,
located at the Airport Mall, on Union Street, and purchased two
additional suitcases. I feturned with the suitcases and
opened the metal trunks in plain view of TATE and RUNNELLS. The
trunks were full of books, CDs and hair spray. TATE stated the
titles of the books were written in Arabic. They saw no clothing
in the trunk. RUNNELLS stated that it looked like they were
moving.
Investigation on at
.... 9/..14/2001 Portland, Maine
File# Date dictated

9/14/2001

[PDF page 1)
FD-302a (Rev. 10-6-95)

Personal Privacy
265D-NY-280350 .,-' / // j
Continuation of FD-302 of MELISSA TATE , /, 6n 9/14/2J&01 .Page 2
j appeared to be the-'mentor/leader oJithe group

He was about 50 years old. He and his sqrjsppke very good English,
but'the other three men did not: One of those.men w^s on his;
cellular telephone the whole time and was mostly speaking in ii
Arabic. TATE stated that.occasionally she would he£r him sayi
"baggy no go." i fe"n i lonlv wanted hi^ plane ticket and
did not care if his luggage made it orr the flight or not. I :|
was very impatient and annoying. I hold the customer service
agents that his group was just spending the night in Boston, then
flying to Los Angeles. They did not have plane tickets to Los j
Angeles yet so their 18 bags could only be checked to Boston J This
made quite an impression on.the customer service reps because they
realized that once they arrived in Boston, they h?d to take theiif
18 bags to the hotel, then bring them back to the airport the next
morning for the flight to Los Angeles. / I
Comair charged! IS555 extra so that they could

have their 18 bags travel with them. I Zl would also have to pay
this much, if not more, for his bags totravel with him from Boston
to Los Angeles. He charged this with VISA credit card numberl I
' I
Attached as an enclosure to this FD-302 is a two page
passenger name record, given to SA| iby Comair.
[PDF page 2] .....

9/11 Law Enforcement
Privacy

BEGBATES : 265A-NY-280350-302-3107
DATE = 09/12/2001
F:BIDESCR : INTERVIEW OF SUZANNE CLARK
-1 -
SUZANNE CLARK. Security Manager, American Airlines, P.O.

Box619616-5555, Dallas Fort Worth Airport, Texas 75261, was
advised of the identity of the interviewing agent and provided the
following information (note: the information is being obtained as a
follow-up to information previously provided to the Federal Bureau
of Investigation FBI by CHRISTOPHER SULLIVAN that four middle
eastern males were studying flight manuals in English and Arabic
during a flight he was on from Dallas to Killeen, Texas on
September 9, 2001):
CHRISTOPHER SULLIVAN was scheduled to fly from Dallas
Fort Worth Airport to Killen, Texas at 12:31 pm on September 9,
2001 on American Airlines flight 3611. However, the flight was
overbooked and SULLIVAN did not make that flight. SULLIVAN was re-
scheduled and did fly out on American Airlines flight 3585 at 2:15
pm on September 9, 2001 and was seated in seat 14B.
CLARK provided the flight manifest for both flights via

facimile communication. Those documents are attached. A review of
the manifest for flight 3585 reveals the following possible middle
eastern males and their seat assignments:
Name Seat Assignment
Unassigned
Unassigned
10B
14A
.Unassigned
Unassigned
i4C
Investigation on at
9-12-01 Houston, Texas telephonically

?fi5D-NY-9»fl3Fiq 9-12-01
[PDF page 1)
September 10, 2003 9:47 am Pa9e 1

BEGBATES : 265A-NY-280350-302-9316
DATE = 09/17/2001
F.B1DESCR : MARK A ROMANELLI ...••""9/11 Personal Privacy
FULLTEXT : FD-302(Rev. 10-6-95)
:••*"- \L BUREAU OF INVESTIGATION
.MARK A ROMANELLI, Managing Director, American Airlines.

Alliance-Alrport, Fort Worth, Texas 76161 phone numberl I
I Iwas interviewed at his place of employment and supplied the
following:
ROMANELLI advised that during maintenance of aircraft

#339, employee MARK HAIDUCEK discovered a box knife in the area of
seat #36. HAIDUCEK was lifting the row of sets to perform
maintenance on the electrical system to the seat headset. HAIDUCEK
reported the discovery and took the knife to supervisors. The
knife was placed in a plastic bag.
ROMANELLI believed that it was unlikely any maintenance

worker had left the knife. ROMANELLI reported the discovery to the
Federal Bureau of Investigation and provided the knife to writer.
ROMANELLI provided the written statements of MARK HAIDUCEK and of
JOHN LAX who touched the knife prior to being placed in the plastic
bag. ROMANELLI also produced photos of the section of seats the
knife was found and of the knife itself. ROMANELLI advised that
SUZANNE CLARK of American Airlines Security is reviewing the seat
manifest for flights of airplane #339.
Investigation on at
9/17/01 FORT WORTH, TEXAS
File# Date dictated

265D-NY-280350-DL 9/18/01
[PDF page 1]

BEGBATES : 265A-NY-280350-302-96089
DATE = 11/14/2001
FBIDESCR : REQUESTED TIME FRAME, SEPTEMBER 11, 2001; (212) 509-3400
INPUTBATCH : NCTA_004 (1st Batch of unredacted 302's delivered in August)
-1 -
9/11 Closed by Statute
Investigation on at
11/14/01 Newark, New Jersey
File# Date dictated

265A-NY-280350-302 265A-NY-280350-TEL 11/14/01
t9/ll Law Enforcement Privacy
April 7, 200412:24 pm Page 1

[PDF page 1]
FD-302a(Rev. 10-6-95)
265A-NY-280350-302 265A-NY-280350-TEL
Continuation of FD-302 of The Custodian of Records , On 11/14/01 .Page 2
[PDF page 2]
FD-302a (Rev. 10-6-95)
April 7, 2004 12:24 pm Page 2

265A-NY-280350-302 265A-NY-280350-TEL
Continuation of FD-302 of The Custodian of Records , On 11/14/01 , Page 3
[PDF page 3]
FD-302a (Rev. 10-6-95)
265A-NY-280350-302 265A-NY-280350-TEL
Continuation of FD-302 of The Custodian of Records , On 11/14/01 .Page 4
April 7, 2004 12:24 pm Page 3

[PDF page 4]
April 7, 2004 12:24 pm Page 4

BEGBATES 265A-NY-280350-302-54503
DATE 09/18/2001
FBIDESCR I 9/11 Law Enforcement Sensitive |
INPUTBATCH NCTAJ304 (1st Batch of unredacted 30Zs delivered in August)
FULLTEXT FD-302 (Rev. 10-6-95)
-1 -
Investigation on aj
9/14/01 9/11 Law Enforcement Sensitive
File* Date dictated

265D-NY-280350 9/14/01
November 4, 2003 12:15 pm Page 1

[PDF page 1]
November 4, 2003 12:15 pm Page 2

3EGBATES : 265A-NY-280350-302-105079
DATE = 10/28/2001
FBIDESCR : JOANNE HILL, COMMONWEALTH OF MASS., STATE POLICE HACKNEY OFC
INPUTBATCH : NCTA_004 (1 st Batch of unredacted 302's delivered in August)
...••'''9/11 Personal Privacy
-1-
FEDERAL BUREAU OF INVESTIGATION .
_.,-••" Date of transcription 10/28/2001
On 10/23/01,.JOANNE HILL, Commonwealth of Massachusetts

State Police Hackney. Office, Logan International Airport,
Massachusetts Port Authority. Boston, Massachusetts, telephone
I I was interviewed by telephone. After being advised of
the identity of the interviewing agent and the nature of the
interview, provided the following information:
Reference:
265A-NY-280350-AT Serial 3311 ICF/Control #15762

265A-NY-280350 Serial 7610
Investigation on at
10/23/01 Boston, MA telephonically
File* Date dictated

265-A-NY-280350-AT 10/28/01
[PDF page 1]
November 4,2003 12:15 pm Page 1

[Page 1 of 1]
April 7, 2004 3:09 pm Page 2

_,„..-•••" 9/11 Personal Privacy
BEGBATES 265A-NY-280350-302-37868
DATE 09/28/2001
FBIDESCR MISURACA, SALVATORE P
FULLTEXT ..,9/30/01
SALVATORF P.. MI$URACA, white, male, date of birth

L w'as contacted at his place of employment,
AMERICAN AIRLINI S AA. LOGAN AIRPORT, Boston, Massachusetts,
I I After being advised of the official identities
of the interviewing Special Agent SA and Massachusetts State
Police Trooper Tpr., MISURACA provided the following:
MISURACA stated that he was previously interviewed by

the FEDERAL BUREAU OF INVESTIGATION FBI on two occasions,
September 11, 2001 and September 26, 2001. MISURACA was
interviewed by SAI land Tor] Ion September
11,2001. "...
MISURACA is a Ramp Customer Service Manager. Initially

MISURACA could not recall a recent incident where art.pfficial
from the FEDERAL AVIATION ADMINISTRATION FAA requested that a
piece of luggage be pulled from an airplane. MISURACA stated...
that it is his job to pull luggage and bring it to wherever its .. \. AA's Passenger Services employees usually re
Enforcement
brought to baggage services. MISURACA cited an example as / Privacy
someone checking a bag but missing a flight. That situation
would cause a bag to be pulled off a flight.
MISURACA has been through FAA tests on numerous /
occasions. The FAA official will provide identification at
Baggage Services in order to retrieve the bag.
Upon further reflection MISURACA recalled a recent

incident where he and HOWIE CRABTREE took a bag off the plane.
The bag was given to someone who was an FAA official.. The
official said "you guys did a great job" to MISURACA. MISURACA
does not keep records of luggage pulled off aircraft. BRON
MCKENZIE the Passenger Services Supervisor may/have records of
pulled luggage. The Passenger Services Supervisor usually makes
the determination what bag needs to be pulled. MISURACA gets the
information of what needs to be pulled and talks/to the crew
chief to find out where the bag may be stowed, MISURACA will
call Passenger Services after retrieving the bag in order to
determine where it should be sent.
265A-NY-28Q350-302 , 9/28/01
[PDF page 1]
265A-NY-280350-302
SALVATORE P. MISURACA 9/28/01
MISURACA does not recall seeing the FAA official at the

airport before. MISURACA has seen FAA credentials before.
MISURACA provided the following description for the FAA

official:
September 10, 2003 5:36 pm Pagel

Race: White
Sex: Male
Complexion: Light
Height: Approximately 5'9"-5'10"
Build: Thin
Age: Approximately early 40's
Miscellaneous: May have worn glasses, showed
wallet with Badge and FAA
credentials.
Apparel: Sports jacket, shirt and tie.
MISURACA works at SANTARPIO'S PIZZA SANTARPIO'S on

Monday nights. MARK SINGLETON an AA employee told MISURACA that
FRANKIE SANTARPIO said MOHAMMED ATTA was at SANTARPIO'S on
Monday September 10, 2001. MISURACA advised that a lot of Middle
Eastern males eat at SANTARPIO'S. MISURACA was shown a
photograph of ATTA during a previous interview which took place
on September 26, 2001. MISURACA stated that ATTA's face does not
ring a bell.
[PDF page 2]

BEGBATES 265A-NY-280350-302-8035
DATE 09/11/2001
FBIDESCR INTERVIEW OF JAMES MCKENNA
FULLTEXT
9/13/2001
On 9/11/2001 JAMES MCKENNA. SSAM
Jwas interviewed
at nis place or employment, Logan Airport, Boston, Massachusetts.
After being advised of the interviewing agent's identity and the
purpose of the interview, MCKENNA provided the following
information:
MCKENNA has been employed with American Airlines for

the past 12 years and currently works as a fleet service clerk,
cleaning cabins and loading/unloading baggage.
MCKENNA's shift normally starts at 1000 hours. On

9/11/2001 MCKENNA began work at 1050 hours.
Security at Logan Airport is lax. Piggy-backing (when

more than one employee enters a secure door after an access code
is entered) happens all the time. Since January, American
Airlines has hired 76 new employees, so it is routine to see a
new employee or transferee. MCKENNA would not be surprised if an
American Airlines employee would "piggy-back" anyone into a
secure space as long as the person was wearing an American
Airlines shirt and had tags that looked like employee
identification tags.
The baggage carousel in terminal D is also a vulnerable

area. It is often left unwatched and anyone could walk through
the opening and gain access to the ramp.
9/11/2001 Boston, MA
265D-NY-280350 9/13/2001

[PDF page 1]
September 17.2003 12:11 pm Page 1

BEGBATES : 265A-NY-280350-302-7526
DATE = 09/17/2001
FBIDESCR : KEVIN MCGONAGLE,
FULLTEXT : FD-302 (Rev. 10-6-95) 9/11 Personal Privacy
Date of transcriptioii. 09/17/2001
KEVIN McGONAGLE. white male, Date of Birth DOBf
was aavisea or the identity or tne interviewing Agent ana me

nature of the investigation. McGONAGLE thereafter provided the
McGONAGLE was the captain on AMERICAN AIRLINES. Flight

528, which originated in Austin, Texas at approximately 7:53 a.m.
on September 17, 2001. Flight 528 was en route to Boston,
Massachusetts via a short layover in Chicago, Illinois.
Approximately mid-way through the flight. McGONAGLE was contacted
by one of the flight attendants. The flight attendant informed
McGONAGLE that two people of Middle Eastern decent, one male and
one female, had locked themselves into one of the bathrooms located
in the rear of the aircraft. McGONAGLE was also informed that
another male passenger, also of Mid-Eastern decent had entered the
other bathroom located in the rear of the aircraft.
McGONAGLE advised that all information which he received

related to this situation was relayed to him by one of the flight
attendants. McGONAGLE advised that he did not see any of this
activity first hand.
McGONAGLE indicated that the flight attendants informed

him that they had instructed the two Middle Eastern individuals,
the one male and one female, that they could not use the same
bathroom at the same time. The flight attendants further
instructed those two individuals to get out of the bathroom
immediately and return to their seats. It was at this time that
McGONAGLE got on the plane's public address system and informed all
passengers to return their seats and fasten their seatbelts
immediately.
Shortly after making this announcement, one of the flight

attendants spoke to McGONAGLE in the cockpit area. The flight
attendant, whose name McGONAGLE did not know, informed McGONAGLE
and the co-pilot that the male and female Middle Eastern passengers
Investigation on at
09/17/2001 Chicago, Illinois
File# Date dictated

265D-NY-280350-302 09/17/2001

[PDF page 1]
FD-302a (Rev. 10-6-95)
265D-NY-280350-302
Continuation of FD-302 of KEVIN McGONAGLE , On 09/17/2001 , Page 2
who were seated in seats located in Row 16 of the aircraft had left
the bathroom and returned to their seats. In addition, the other
Middle Eastern passenger who was in the other rear bathroom located
on the aircraft had returned to his seat, which was located in Row
11. McGONAGLE informed the flight attendant that he was going to
lock the cockpit door and not re-open it until the flight had
landed. He instructed the flight attendant to maintain continuous
contact with the cockpit by way of radio.
A short time later, McGONAGLE was contacted by one of the

flight attendants over the radio. The flight attendant informed
McGONAGLE that the Middle Eastern male passenger seated in Row H
had left his seat and was moving to the back of the aircraft. As a
result, McGONAGLE made three separate announcements advising all
passengers to return to their seats immediately. McGONAGLE was
receiving information by way of radio from the flight attendants
who informed McGONAGLE that the Middle Eastern male was not
listening to his instructions and did not return to his seat.
Further, McGONAGLE was informed that the Middle Eastern male had
gone into the restroom located in the rear of the aircraft.
As a result, McGONAGLE declared a flight emergency and

contacted Systems Operations Control SOC for AMERICAN AIRLINES.
McGONAGLE informed SOC that he intended to increase the plane's
speed and head to Chicago for an emergency landing.
McGONAGLE maintained contact with the flight attendants

throughout the duration of the flight. According to McGONAGLE, he
was informed by the flight attendants that all passengers had
returned to their seats and were not causing any problems.
However, McGONAGLE noted that he had already declared the flight an
emergency and as a result, continued under emergency speed to
O'HARE INTERNATIONAL AIRPORT O'HARE.
Upon landing the plane at O'HARE, McGONAGLE was

instructed by the air traffic controllers in the tower to take the
plane to the 14th left landing/holding pad. Once McGONAGLE stopped
the plane at this location, it was surrounded by CHICAGO POLICE
DEPARTMENT CPD officers. The officers dropped the outside doors
and stairs of the plane, and then made entry. Three of the
passengers on the plane were escorted off by Chicago police
officers.
McGONAGLE added that he never saw any of the passengers

in question. McGONAGLE did not open the cockpit door until the
[PDF page 2]
FD-302a (Rev. 10-6-95)
September 17, 2003 12:1 Opm Page 2

265D-NY-280350-302
Continuation of FD-302 of KEVIN McGONAGLE , On 09/17/2001 , Page 3
police officers had boarded the plane and removed the three
passengers.
[PDF page 3]
September!?, 2003 12:10 pm Page 3

BEGBATES : 265A-NY-280350-302-10583
DATE = 09/19/2001
FBIDESCR : KUDWA, ROBERT, P CONTROL #4275
-1 -
ROBERT P. KUDWA, Vice President for Flight Operations for

American Airlines, telephone nnmharl I was advised of
the identity of the interviewing agent. He was notified of the
purpose of the interview, and he voluntarily provided the following
information. Also present during the interview was American
Airlines attorney, KAREN E. SPROLE, telephone numberl I
KUDWA advised that he has over thirty 30 years aviation

experience in both military and civilian airplanes. He was asked to
speculate as to how four 4 airliners could have been hijacked. He
advised that his comments were purely opinions, and were not based
on any direct knowledge as to what occurred.
KUDWA was asked what procedures were in place with

airline operations in general and with American Airlines in
particular in the event that a hijacking took place. KUDWA stated
that the airline industry operated under the experience of
hijackings which took place in the 1970's. The "standard" hijacking
would entail landing the plane once the hijackers threatened harm
to the aircraft or lives on board. Once on the ground, law
enforcement personnel would handle the negotiations. No use of
aircraft for suicide missions had ever occurred. As part of
American Airlines Flight Manual under Part I, Section 8,
highjacking procedures were delineated under a program entitled
"The Common Strategy". This program stressed cooperation. They
Investigation on at
9/19/01 DALLAS/FORT WORTH AIRPORT
File* Date dictated

265D-NY-280350-DL 9/19/01
Page 1
September 17, 2003 12:18 pm
[PDF page 1]
FD-302a(Rev. 10-6-95)
265D-NY-280350-DL
Continuation of FD-302 of ROBERT P. KUDWA , On 9/19/01 .Page 2
[PDF page 2]
FD-302a(Rev. 10-6-95)
Page 2
265D-NY-280350-DL
Continuation of FD-302 of ROBERT P. KUDWA , On 9/19/01 .Page 3
KUDWA stated that he would be available for additional

questioning if necessary. At this time the interview was
terminated.
[PDF page 3]
PageS
BEGBATES : 265A-NY-280350-302-15090
DATE = 09/21/2001
FBIDESCR : D1NO DIMACULANGAN
-1-

Pino Dimaculanrpn nfl
I I was informed ot the 7
identity of the interviewing agent and the purpose of the
interview. Dino voluntarily provided the following information:
Dino was the co-pilot on American Airlines Flight 1 frorrr

John F. Kennedy Airport, NY JFK to Los Angeles International
Airport LAX on September H, 2001. The aircraft was a Boeing 767
Wide body scheduled to depart at 9:00 a.m. /9/11 Personal Privacy
Dino entered the airplane at approximately 7:45 a.rri
after conducting an exterior pre-flight check. The passengers /
boarded at approximately 8:30 a.m. while Dino was loading /
navigational data into the flight computer. Dino did not see any
of the passengers board the aircraft. The flight had 10 flight /
attendants on board. Dino does not know their names but his; flight
supervisor, Margaret Jeter could obtain a list of the attendants.
At approximately 9:00 a.m., just before the entry

hatchway is secured, the #1 flight attendant name unknown
informed Dino that two passengers wanted to leave the plane and
wanted their baggage removed from the plane. Dino was not given an
explanation as to why the passengers wanted off the flight but was
told that they were members of a television crew. Dino did not see
the two passengers leave the aircraft. A customer service
representative would have been in charge of ushering the passengers
off the flight and getting their baggage. /
At approximately 9:10 to 9:15 a.m., the American Airlines

ramp tower announced a ground stop on all New York .departures.
Soon after a mechanic boarded the aircraft and told Dino about the
crash into the World Trade Center. Dino tuned the radio to a news
station and listened to the reports. ;
At approximately 9:30 a.m. the flight was cancelled. The

passengers began to de-plane soon after. Dino left/the cockpit
area to watch the passengers deplane after approximately 1/3 of the
passengers had already exited. Dino did not notice anything
unusual about the exiting passengers. Dino did not remember seeing
Investigation on at
09/21/01

265A-NY-28Q350-3Q2 09/21/01

[PDF page 1]
FD-302a (Rev. 10-6-95)
265A-NY-280350-302
Continuation of FD-302 of Dino Dimaculangan , On 09/21/01 , Page 2
any Middle-Eastern looking passengers. The flight attendants did

not report any disturbances among the passengers. It is standard
practice to report such disturbances to the cockpit.
Dino reviewed the passenger manifest but could only

identify that the passengers in rows 2 through 4 were first class
passengers. The following rows were business class and finally
coach but Dino did not know how many rows were contained in
business class.
[PDF page 2]

BEGBATES : 265A-NY-280350-302-20843
DATE = 09/25/2001
FBIDESCR : INTERVIEW MARY LOU TRUAX; SC330
FEDERAL BUREAU OF INVESTIGATION \e of transcription 09/26/2001
For tracking purposes, reference is made to Sacramento \n Information Control File Number SC-330.
Mary Lou Truax. borrT
was contacted at her cellular telephone numhfil land

interviewed by telephone. After being advised of the identity of
the interviewing agent and the nature of the interview, she
Truax is a flight attendant for American Airlines. On

09/12/2001 she was driving from Los Angeles to San Jose for work
when she was notified that her flight had been cancelled. She,
therefore, decided to drive to Lake Tahoe to stay with her brother
until the flight was re-scheduled. Truax drove through Stockton on
her way to Lake Tahoe and decided to stop at the Payless Shoe Store
located at 434 East Charter Way, Stockton, California, to look for
some shoes. 'She parked her car in the lot at approximately 11:00
a.m. and was only inside the store shopping for approximately ten
to fifteen minutes.
When Truax returned to her car she noticed someone had

broken through the soft top of her vehicle and burglarized it. The
burglars took all of her luggage which included her personal items
and her passport. Also stolen were items belonging to American
Airlines including her American Airlines Identification card, two
sets of cockpit keys, and a set of "jetbridge" keys which access
the main ramp. Truax explained that the cockpit keys are generic
and could be used on any airline cockpit. The jetbridge keys are
also generic but she mostly uses them at L.A. International Airport
LAX. She noted there is always extra security checking the
access to the LAX main ramps. Truax added that her American
Airlines Uniform was laying loosely next to the luggage and the
burglars did not take it.
Truax filed a report with the Stockton Police Department

SPD #010048160 and she also notified the FBI and American
Airlines regarding her stolen ID Card. The Airlines had since
issued Truax a new ID card but it still had the same employee
Investigation on at
09/25/2001 Stockton, California telephonically

265A-NY-28Q3SD-3Q2 09/26/2001
bj9/ll Law Enforcement Privacy

[PDF page 1]
FD-302a (Rev. 10-6-95)
265A-NY-280350-302
Continuation of FD-302 of Mary Lou Truax , On 09/25/2001 .Page 2
identification number on it. Truax believed the stolen ID card

was cancelled by American Airlines. Truax noted she has since
obtained a replacement passport.
A copy of the SPD report was obtained by the FBI and is

attached with this document for further review. The SPD has no
leads on the apparent burglary nor has any of Truax's property been
recovered.
[PDF page 2]
September 17, 2003 12:30 pm Pa se2

M-INT-00023941
265A-NY-280350-302-39589
09/17/2001
WALLACE, STEVE
9/29/01 79/11 Personal Privacy
On September 17,2001, STEVE WALLACE, Date of Birth
DOB: | ~"\ I wa
I was interviewed b'
ALCOHOL, TOBACCO & FIREARMS ATF Special Agents SAs|
I "Tat LOGAN INTERNATIONAL AIRPORT,
Terminal B, East Boston, Massachusetts. WALLACE provided the
WALLACE is a United States citizen. He has been

employed by AMERICAN AIRLINES for approximately 17 years,
' starting in 1973. His position is Technical Crew Chief and
Environmental Coordinator. His office telephone number is
WALLACE recalls setting up a Dangerous Goods kiosk

outside of the main security checkpoint of AMERICAN AIRLINES, On
May 10, 2001, he purchased items for the display shelves of the
kiosk. On May 11, 2001. while creating the actual display, he
observed two 2 Middle Eastern men sitting within a few feet.
Each man had with him a pilot's bag (hard case with a flat
folding top). WALLACE brought the agents to the pilot's luggage
where there were approximately 30 such bags.
As WALLACE worked on his display, he heard the two 2 '9/11 Law Enforcement
men speaking what he described as a distinct Middle Eastern
language. He observed that one of the individuals had no chin
Privacy
and dead eyes. He remembers thinking that this man's face would
be a terrible face to have. This individual was spending most of
the 45 minutes talking on a cell phone, while they were sitting.
His partner was taking photographs and a video of the checkpoint.
They also took photographs of the arrival/departure screens.
WALLACE observed in the open pilots bag (the other was

closed) three (3) white disposable cameras, a video camera, files
and a cell phone. He observed the man photographing use the
first two 2 cameras and he believes removed the third. He also
observed approximately five 5 minutes of video taping. WALLACE
believed the video camera was manufactured by SHARP.
9/17/01 East Boston, MA
265A-NY-280350-302 9/19/01
[PDF page 1]
265A-NY-280350-302
STEVE WALLACE 9/17/01
WALLACE, at one point during this 45 minute period,

moved away and told another employee that two 2 men were
filming and talking Arabic. He was told by that individual they
were probably speaking Portuguese. WALLACE stated the language
was clearly Arabic. It was guttural, but smooth.
WALLACE was shown a photo array and positively

identified a picture of MOHAMED ATTA, as the man talking on the
cell phone. WALLACE stated both men wore Docker pants. He felt
they were dressed like they were from Miami, Florida. WALLACE is
positive the man he saw was ATTA, who was wearing a shiny, solid
gray 1960's type of shirt. The photographer wore a tan rayon
shirt with stripes and flowers. Both men had on brand new woven,
smooth leather shoes and neither wore socks. The soles of ATTA's
shoes were barely scratched.
WALLACE was so bothered by these two 2 men he asked

them if they had any of these prohibited items, which he was
displaying in their bags. They responded in Arabic and then slid
down approximately six 6 seats. They were aware WALLACE was
observing them, so they closed up the bag and the two 2 men
walked away toward the South security checkpoint of AMERICAN
EAGLE. WALLACE followed five 5 feet behind the men. They
turned and looked at him following and gestured with an awkward
smile.
WALLACE followed the men to the checkpoint where they

placed their bags on the x-ray machine. At this point, he was
called to attend to other issues. He believes he asked the
person at the x-ray machine if the bags were okay. He can not
definitely sav if they boarded a plane, but has a feeling they
boarded a flight to Washington, DC..
[PDF page 2}
BEGBATES : 265A-NY-280350-302-95422
DATE = 11/08/2001
FBIDESCR : ETHEL ADAMS

-1 -
ETHEL ADAMS, white female, date of birth\ employed as an American Eagle flight attendant
telephonicaily contacted the FBI in Portland, Maine, and provided

the following information:
She was on a flight on November 2, 2001, from Laguardia

Airport to Portland International Jetport, Portland, Maine. Adams
did not recall the flight number. The flight got into Portland,
Maine at about 8:15 PM and there were about 22 passengers on board.
An incident occurred aboard the plane at approximately 8:30 PM as
the passengers were deplaning. One of the passengers, a male, told
Adams there was something that she should see. The man went back
about four rows and took a "barf bag" from a seat back and gave it
to Adams. On the barf bag was a handwritten note to American
Airlines that said Anthrax. Adams gave the barf bag to Captain
Robert Wilkinson, who was the pilot of the aircraft. Captain
Wilkinson dropped the barf bag on the aircraft console. A call was
made to the control tower about the incident. At that time, the
passengers that had deplaned the aircraft were on a bus headed for
the terminal. An attempt was made to try to have the bus stopped,
but that was not accomplished, and the passengers therefore left
the terminal.
The Portland, Maine Police Department responded and

officers came aboard the plane. They took the bag and, Adams
believes, sent the bag to a laboratory in Augusta, Maine, for
examination. Adams advised there was also a drawing on the barf
bag which she thinks may have been supposed to represent the Twin
Towers in New York City.
Adams was then asked for further description of the "barf

bag" with the note. She advised the note read to American
Airlines. Terrorist Extrordinare. This bag may contain tiny white
grain. Symptoms, Coughing. It then had a drawing of a plane
headed towards an outline of two buildings.
Investigation on at
11/8/2001 Portland, Maine

265A-NY-28Q35Q-3Q2 1274/2001

[PDF page 1]
FD-302a (Rev. 10-6-95)

"79/11 Law Enforcement
/Privacy
265A-NY-280350-302
Continuation of FD-302 of ETHEL ADAMS , On 11/8/2001 .Page 2
C dams was interviewed by Portland, Maine Police Officer

ind by a sergeant, possibly named lAdams was
advised that the Portland Police Department was going to contact
the Federal Aviation Administration. Adams was advised that there
was nothing in the baa. Adams advised that she believed a
passenger named! |who was traveling with a woman by a
different name was in the area from.which the unknown passenger
removed the barf bag and gave it to Adams. I \ticket was
booked through Comedy Connection in New York. I ^~lwas
supposed to fly back to Laguardia on Sunday flight, November 4,
2001, but was not interviewed by the police. ,, \F page 2]

BEGP'RODNO M-INT-00112729
BEGBATES 265A-NY-280350-302-96431
DATE 09/24/2001
FBIDESCR MARIA TAYLOR-MARCHAND _...---""/9/11 Law Enforcement Privacy
FULLTEXT 9/30/01
On Sftntemher 24 2001 Special Agents SAs[

c J
Jof the United States Department of State,
Diplomatic Security Service, Boston. MA, interviewed MARIA
TAYLOR-MARCHAND. MARCHAND had called the Federal Bureau of
Investigation FBI about a phone call she received from aji
unknown source. /
According to MARCHAND, during the week of September 3-

7 2001 MARCHAND received a ohone call at her place of businass
JMARCHAND
stated that the caller told her he was calling from Watertown,
MA. MARCHAND said the caller spoke with a foreign accent and
spoke quickly and deliberately. MARCHAND stated that the caller
demanded her attention and then asked her if she/Was flying
anywhere this week. MARCHAND said she was dot flying but one of
her fellow employees flew for the airlines. MARCHAND stated that
the caller's response was, "Tell her not to fly!" The caller
then asked MARCHAND if she had been to New York and was familiar 9/11 Personal Privacy
with the Twin Towers. MARCHAND told the carter that she had
never been to New York. The caller then told ^lARCHAND that she .
should be weary of next Tuesday. MARCHAND asked the caller if rje
meant September 11, 2001, and the caller stated yes. The caller .
told MARCHAND that if nothing bad happened on September 11/2001,
it would happen on September 22, 2001. Tl/e caller told MARCHAND
that MARCHAND would not be able to drink the water and that her
"whole world will change" on those days. The caller then told
MARCHAND that she should remember th]e name BIN LADEN. MARCHAND
asked the caller why she should remember that name, and the
caller told MARCHAND that she was a "stupid American." and
disconnected the call. /
MARCHAND also said that just after she was

disconnected, she received a can from an individual claiming to
be an FBI agent. MARCHAND said the caller inquired if she had
just received a terrorist call. MARCHAND stated that the caller
was speaking in a whisper and with the same accent as the
previous caller. MARCHAND said that the individual did not
provide his name or phone number/and he only identified himself
as an agent for the FBI. MARCHAND said she believed this was the
same caller as before and disconnected the call. MARCHAND also
9/24-25/01 L
265A-NY-280350-302 9/25/01
I f
[PDF page 1]
265A-NY-280350-302
MARIA TAYLOR-MARCHAND 9/24-25/01
stated that she believed the call was a warning and was possibly
directed toward another real estate agent in the office, MARIE
LOEBER. According to MARCHAND, LOEBER is a flight attendant for
AMERICAN EAGLE AIRLINES. MARCHAND stated that she felt the call
may have been directed toward LOEBER.

On September 25, 2001, SAs GEOFFREY HOWES and JUSTIN
ROWAN interviewed MARIE LOEBER at MIDDLETON CARVALHO REAL ESTATE.
LOEBER currently resides at 79 Mill Street, North Easton, MA
02356; telephone 508-238-7337.
LOEBER stated that she has been working for AMERICAN

EAGLE AIRLINES for the past year. LOEBER said that during the
pat year, she has not come into contact with anyone who seemed
suspicious. LOEBER said she does not fly the same route, but
takes whatever routes will give her enough flying hours for the
month. LOEBER stated that she has no friends from overseas or
any friends of Middle Eastern descent. LOEBER also stated that
rarely does she wear her name tag while flying. LOEBER said she
could not find any reason why this gaj! would be directed to her.
[PDF page 2]

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BEGPRODNO : M-INT-00043728

Reference Lead Control Number SF1595

.III I MP.II VAINF SnrJal Rftf.iirih/ Account Numhftr

I was contacted regarding a passenger

MCILVAINE has always been a very intuitive type person.

On Thursday, September 13, 2001, MCILVAINE was watching

MCILVAINE has been a flight attendant for American

9/11 Law Enforcement Privacy

JILL MCILVAINE 9/18/01

The male passenger is described as an Arab, 6'3" to

September 17, 2003 2:40 pm Page 1

At about dessert time, the male passenger asked

September 17, 2003 2:40 pm Page 2

FEDERAL BUREAU OF INVESTIGATION I

Date of transcription 09/15/2001

identity of the below listed interviewing agents and the nature of ;

McCune has been a Flight Attendant for American Airlines

McCune was working as a Flight Attendant in First Qlass

McCune told the pilot of the passengers request. The

File # Date dictated

September 17, 2003 11:27 am Page 1

Continuation of FD-302 of Robyn McCune , On 09/15/01 , Page 2

McCune provided the following descriptive data for the

McCune was shown two photographs which had been publicly

McCune stated that she would attempt to further identify

September 17, 2003 11:27 am Page 2

FEDERAL BUREAU OF INVESTIGATION

Date of transcription 09/19/2001

JOSE PHILLIP ARAGON. date of birthf

Aragon has been employed as a co-pilot for American

September 17, 2003 11:54 am Page 1

FD-302a (Rev. 10-6-95)

Continuation of FD-302 of Jose Phillip Aragon , On 09/18/2001 , Page 2

Captain Bob Shore, Chief Pilot for New York airports,

September 17, 2003 11:54 am Page 2

HOLLY J. AHLSTRAND. white, female, date of birth f

AHLSTRAND is employed as a Flight Attendant for UNITED

AHLSTRAND believes that some of the Hijackers could

AHLSTRAND learned of a television news broadcast that

AHLSTRAND flies out of O'Hare Airport, Chicago, IL.

9/12/01 Boston, Massachusetts

September 17, 2003 11:53 am Pagel

MARIO SILVA. white, male, date of birthp

Jwas interviewed at bfe place of

SILVA has worked at AA for H Yi years. SILVA has ...

SILVA worked on Monday September 10, 2001. SILVA's

SILVA further described Mpriday September 10, 2001 as

9/12/01 Boston, Massachusetts

MARIO SILVA 9/12/01

SILVA enters through the baggage services entrance

September 17, 2003 11:44 am Page 1

SILVA did not work Tuesday September H, 2001, because

AA employees are responsible for cleaning the

SILVA stated that it would be easy for an employee of

SILVA believes that a cockpit door could easily be

September 17, 2003 11:44 am Page 2

LEAD CONTROL NUMBER SF 944

9/11 Law Enforcement Privacy

Patricia Mogilnicki 09/16/2001

MOGILNICKI also became aware that the man took out a

September 17, 2003 11:39 am Page 1

MOGILNICKI became extremely concerned with the man's

MOGILNICKI returned to her duty area and was