Material & Papers:
- Orientation Checklist- Sop’s- Job Description- Rules & Regulations1.
The hiring of a new employee for the hotel is crucial for his/her approach and attitudetowards the company.2.
The orientation of the new employee should be accordingly to his/her responsibilities,assigned position and organization level.( Especially supervisors should be informed in detail about their overallresponsibilities )3.
With every new employee, a written contract is issued in 3 copies.( 1 for employee, 1 for management, 1 for Human Resources )4.
Clear information are given about work schedule, necessary adjustments according tobusiness volume, lunch/dinner breaks, overtime, split/shift hours.5.
Before signing the contract the employee will be informed about the wages in detail( gross & net salary, payments, taxes, insurance, overtime pay,holidays, sick leave, maternity leave, family leave ect.)6.
All new team members are informed about the conditions of accommodation publictransport, offices, hospitals, shops etc.7.
Details about safety regulations, accident prevention and health & sanitationGuidelines ( employee’s handbook ) are issued to each new employee.8.
Prior to starting work, team members are informed about their possible futureProspects (training plans, promotions, internal transfer possibilities, salary)9.
Not only material conditions are tipping the balance!10.
Besides the introduction of the direct supervisor, the orientation includes as well theDirector of Human Resources and other Head of Departments.11.
Social attributes like sports events, family days, welfare, special team events( beach cleaning, local community approach) might be mentioned.12.
Additional social benefits like yearly performance bonus and service charge shouldbe explained according to company’s regulations.13. A high staff turnover during pre-opening and grand opening of the property is to beexpected.14. A thorough introduction into the new employment is of outmost importance forproper working conditions, safety regulations and accident prevention. The accidentrisks in the first half year is about 50% higher compared to the second half.15. Detailed guidelines and a comprehensive orientation is handed over to the new staff.16. A copy of the related job description for the assigned employee is issued.17. Moreover an informal introduction with fellow team members is mandatory.18. Prior to starting work, the specific assigned desk & office with related departmentsections are shown and explained.