Mohammad Hossain (Paul)

Contact # 972-636-5454
Email: mohossain@yahoo.com
EMPLOYER : NIVAS
972-699-1818
First Object

Professional Summary:

BS in Management Information Systems with Over 5 years of experience as an accomplished

facilitator between Business Systems and Information Technology. Mainly worked as a
Business Analyst using the iterative software development lifecycle principles of Rational Unified
Process (RUP), with extensive experience in the field of business analysis, business
modeling, document processing, process re-engineering, streamlining and decision
support systems to manage, develop and test distributed client-server, internet and intranet
applications on heterogeneous environments.
My strength lies in gathering and documenting requirements based on functionality,
workflow and business rules. Establishing Business Cases, preparing specification
documents and Use Cases and effectively managing the requirements. Proficient in ensuring
that business goal are met throughout the product lifecycle.

Expertise Include:

• Excellent skills in Business Analysis, Requirement Management and Business

Modeling and using Rational tools and UML methodology respectively.
• Exceptional ability to maintain and build client relationships, frequent meetings one on
one with clients, able to comfortably converse with all facets in the clients organization.
• Full life cycle Software Development (SDLC) experience including Analysis, Design and
Review of Business and Software Requirement Specifications, Development and Testing as
per the RUP’s Iterative Software Development Life Cycle process.
• In Depth understanding of the AS-IS and TO-BE business processes and experience in
converting these requirements into technical specifications for preparing test plans.
• Used Rational Requisite Pro to manage requirements and establish traceability among
various requirement groups.
• Ability to organize, document and track changes and defects using MR tools like
ClearQuest.
• Experience in conducting Cost/Benefit analysis, Impact analysis, Risk analysis, Joint
Application Development (JAD) and Rapid Application Development (RAD)
sessions to converge early toward a design acceptable to the customer and feasible for the
developers and to limit a project’s exposure to the forces of change.
• Creating artifacts like the Business Vision, Business Glossary, Business Modeling
Guidelines and Business Use Case Models.
• Checking and validation of requirements in conjunction with the stakeholders.
• Well versed in MS Office Applications like MS Word, PowerPoint, Excel and MS
Project.
• Understand and analyzed user requirements and created various reports using MS
Access.
 • Involved in formal review meetings with project teams and developers to report,
demonstrate, prioritize and suggest resolution of issues discovered during testing.
• Facilitated (UAT) with the stakeholders and the business users.
• Assisted UI Team with user-interfaces mock-ups.
• Experience in Mortgage industry, Financial Services, Insurance, Banking,
Pharmaceutical, International business, and other application areas.
• Experienced in various accounting terms like Balance Sheets, Income Statements
(P&L), and Pro Forma Statement
• Exposure to various financial terms such as Arbitrage, Hedge, Mutual fund, Acid Test
ratio, Inventory turnover ratio, P/E ratio, Collateral, Net Capital ratio, Split, etc…
• Work individually, as well as in team environment, to achieve project quality goals
Computer Skills:

Methodologies RUP, UML

Requirement Management Tools Requisite Pro, Analyst Pro
Change Management Tools Rational Clear Quest, Test Director
Business Modeling Tools Microsoft Visio, Rational Rose
Version Control System Rational Clear Case
Project Management Microsoft Office, Microsoft Project
Databases SQL server 2000, MS-Access

Professional Experience:
F & M Bank, Tulsa, Ok June 2005 – present
Business System Analyst

F & M Bank offers a wide range of financial service including mortgage and business loan,
Located in the city of Tulsa, Ok.
An online loan application system was created for F & M Bank, which provided data to facilitate
the loan origination, processing and closing. The system included point-of-sale,
processing, underwriting and closing. I was required to work on the online application form
part of the system which was to be a basic part of their origination module and which would in
turn provide data for their LOS system

Responsibilities:

• Acted as liaison across business units primarily between the Project Manager, developers,
Administrators and testers and the stakeholders.
• Involved in converting the User requirements into business requirements, functional
requirements and technical requirements and also created business process models
from the requirement specs. Managed Requirements using DOORS
• Converted the user requirements documents to system functionality documents.
• Worked in accordance to the methodology laid down by the Rational Unified Process
(RUP) for various phases of the business and created business vision, business
architecture documents and mock reports.
• Facilitated (JAD) Joint Application Development sessions in order to identify business
rules and requirements and then documented them in a format that can be reviewed
and understood by both business people and technical people.
• Organized requirements into groupings of essential business processes, business rules,
and information needs, and insured that critical requirements are not missed.
 • Used MS Excel to enter data from various sources into spreadsheets and also helped in
writing test cases based on Excel.
• Implemented business modeling, data modeling using MS Visio to develop the
business architecture for the application and created use cases, use case diagrams,
activity diagrams, state transition diagrams, sequence diagrams, data flow
diagrams and collaboration diagrams using Rational Rose in order to understand
system flow and data flow.
• Coordinated project scheduling with the software development manager.
• Used Rational Clear Quest for defect tracking and enhancement requests.
• Managed and coordinated the User Acceptance Testing and user educational training.

SGS AUTOMOTIVES INC, New Jersey, NJ April 2004 – May2005

Vehicle inspection network
Business Analyst

Vehicle inspection network focused on improving efficiencies for vehicle inspection processes. Its
core technologies and design architecture integrates timely, efficient and reliable information
exchange with powerful customer interactivity. Its wireless technology provides on-time delivery
of information throughout the inspection process.

Responsibilities:

• Worked according to the activities/roles laid down in each phase of software development
life cycle created using Rational Unified Process.
• Analyzed and documented the System specifications, Business requirements and detail
design of the software for full understanding of the business and used Requisite Pro for the
requirement tracking and analyzing.
• Prepared and analyzed AS IS and TO BE workflow scenarios and performed Gap
analysis designed new process flows and documented the business process and
various business scenarios and activities of the business from the conceptual to
procedural level.
• Performed Requirements Analysis and Design using Rational Rose and Requisite Pro.
• Conducted JAD sessions for communicating with the all Project directors.
• Created process Workflows, Functional Specifications and project initiation
artifacts.
• Analyzed, documented and managed all project requirements and change to
requirements throughout the software development lifecycle using Requisite-Pro.
• Design Sequence diagrams for all the identified use cases.
• Documentation of Data Conversion from a Legacy system to a Proposed System
• Designed Class diagrams for the various identified packages. Application of business logic
using session beans and entity beans, testing code and performing reverse engineering.
• Worked closely with QA and Developers to clarify/understand functionality, resolve issues
and provided feedback to nail down the bugs.
• Maintained a close and strong working relationship with teammates and management staff
to achieve an expected QA result for the project team.
 • Performed trouble shooting of the problems originating in the production that involves
taking a complex scenario that fails in the production and reduce the scenario to a less
complex test that demonstrates the same failure.
• Reviewed and evaluate all the modules of the software before delivery to user’s to confirm
meeting the standard criteria. Performed basic UAT with the different customers and
different business modules.
• Interacted with developers & various members of team to discuss and resolve defects and
their priorities.

Advance PCS, Dallas, TX August 2003 – February 2004

Business Analyst- HIPAA

Advance PCS is the nation’s independent provider of health improvement services. The company
offers health plans, a wide range of health improvement products and services. This project
involves testing of corporate resources to comply with regulations under the Health Insurance
Portability and Accountability Act (HIPAA).
Responsibilities:

• Responsible for creating error reports for various interfaces and monitoring errors on a
day-to-day basis.
• Analyzing various health related error codes and determining the correct solution for them
by editing the HL7 messages and resubmitting them.
• Reviewed the processing of Benefit, enrollment and maintenance (834), Receipt and
Verification of Claim Forms (837) and Claims Attachments (275), Claims Enquiry and
Response (276/277), Adjudication, as per HIPAA guidelines.
• Involved in training the project teams with the HIPAA guidelines and better use of the
companion guides from the payers and also the Editors for successful HIPAA
implementation.
• Used UML (Unified Modeling Language) to create business processes and work flows.
• Used MS Project for project management.
• Responsible for Partnering with clients to gather all requirements to formulate business
specifications and translating those into application functionality, deciding when to
advocate and when to compromise to arrive at a mutually acceptable solution.
• Responsible for Documenting workflows and results of business analysis and obtaining
sign-off from client on specifications.
• Responsible for Assisting the technical team in translating application functionality into
application architecture and the production of a System Functionality document
• Extensively used the MS Office Suite for documentation etc.
• Maintained the Requirements Tractability Matrix (RTM).

Partners Healthcare Systems, Inc, Boston, MA. September 2002- July 2003
Business Analyst
The CPI (Caremaster Participant Index) is a healthcare software package that allows hospitals
and clinics to maintain a consistent database of patients in spite of changes in patient's personal
information.
Responsibilities:

• Acted as a liaison between the developers and management staff and was
instrumental in resolving conflicts between the management and technical teams.
• Conducted meetings/interviews and JAD sessions with stakeholders to collect
business requirements. This information along with the vision document was used to
transform business requirements into System Requirement Specifications.
• Prepared Business Workflow models that covers "How" business processes are
accomplished.
• Tested the system and applications for compliance with the HIPAA, HL7 and EDI.
• Verified the privacy issues and compliance with the HIPAA Security and Privacy Act.
• Interacted with the stakeholders to review and baseline the design documents.
• Helped identifying reports for decision support system and was interacted with database
designers and architect
• Extracted the business requirements from the end users keeping in mind their need
for the application, and documenting it in MS Excel and MS Visio for the developers.
• Conducted milestones planning of the project through walkthroughs and meetings
involving various leads from Development, QA and Technical Support teams.
• Responsible for defining and documenting System Requirement Specifications/feature
requirements and supplementary requirements in RequisitePro.
• Created and managed project templates, use case project templates, requirement
types and tractability relationships in RequisitePro.
• Created Analysis Model and Data Model and used these artifacts to develop the
Design Model: Class Diagrams, Collaboration and Sequence Diagrams and State
Chart Diagrams.
• Used Rational Rose to concoct Business Use Case Model and Business Object Model.
• Created Use Case Model and detailed use cases in conjunction with the project team,
to define the features of the application, to be used by the development team.
• Helped the QA team to devise the test plan for the application by explaining the vision
document and the business case.
• Interacted with the QA team to design test cases from the detailed use cases and
the use case diagram, using Test Manager.
• Attended Change Request Meetings to document corresponding changes and
implemented procedures for enforcing changes through defect tracking using ClearQuest.
• Archived change requests and requirement, test requirements and design documents in
Clear Case.

North Carolina Mutual Durham, NC June 2001 – August 2002

Business Analyst
North Carolina Mutual Life Insurance Company (NCM), headquartered in Durham, NC, is ranked
among the top 500 life insurers in the nation in terms of total premium income.
NCM has been committed to providing the highest level of personal service to its policyholders
and to ensuring that it offers a full line of products that meet their changing needs. The company
decided to offer short term and long term disability products to its growing customers. I worked
on the project that was mainly involved in making enhancements and modifications that were
responsible for incorporating these new changes into the existing system.

Responsibilities:

• Assisted the senior business analyst in defining the scope, and defining business rules
of the project. Also assisted in gathering business requirements, doing gap analysis
and documents them textually or within models.
• Provided primary liaison between business/operations/vendors and development team
• Analyzed Requirements and created Use Cases, Use Case Diagrams, Activity
Diagrams using Rose.
• Understand and articulate business requirements from user interviews, and workshops
and then convert requirements into technical specifications.
• Used Rational RequisitePro for Managing and Configuring the Requirement Analysis effort.
• Documented all custom and system modification
• Assigned problems to appropriate software development team for fixes
• Participated in Bug-Review meetings with software developers, QA engineers, managers,
suggested enhancements to the existed application from business perspectives, provided
solutions to existing bugs.

Education: B.S. in Management Information Systems