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Jenna CV
Jenna CV
Personal Profile
An experienced retail assistant with lots of customer service experience. I am an artistic, imaginative and organised worker currently studying at university with eagerness to learn and develop my skill set.
Skills
Customer service - Ensuring customer satisfaction and empathising with the customer to fulfil their needs People skills - Engaging with the customer and making them feel at ease Creativity - Unique approach to tasks and problems offering alternate solutions Computer literate - Experience in word processing, spreadsheets, databases and internet research Organisational skills Managing time and work in order to meet targets and objectives
Work Experience
Tesco - Checkout Assistant 2008 2011 September Financial processing and customer assistance Dealing with customer queries and complaints Delivering professional and helpful customer service Completed various customer satisfaction training modules
The New Inn - Waitress 2006 2007 Ensuring customer satisfaction and taking any action necessary to correct any problems Explaining menu items, informing customers of specials and deals Serving food direct to customers, maintaining stock levels Adapting to various new equipment Using initiative to work successfully unsupervised