Vianney Castaeda

710 Idylwood
Longview, TX 75602

(903) 220-9624
castro_nay@yahoo.com

SUMMARY
Highly organized, experience in customer service and Microsoft, outstanding communication
skills, creative, enthusiastic and flexible, able to maintain calm and positive attitude while
speaking to demanding customers.

QUALIFICATIONS
Bilingual
WPM- 74
Phone Etiquette
Excellent communication
skills
Articulate

Customer service-oriented
Excel
Access
Word
PowerPoint
Phone Skills

Able to get along with

others
Accurate and detail
oriented
Work well under pressure

PROFESSIONAL EXPERIENCE
Hostess T Blancos Mexican Restaurant
7/13-Present

Greet and converse with customers

Work register
Handle money
Train new employees

Sales Associate - Rue 21

7/12-1/14

Worked cash register

Pushed sales to meet daily quotas
Assisted customers in need of help

EDUCATION

Computer Applications I
Beginning Keyboarding
Professional Workforce
Records Information Management
Numeric Keypad

Word Processing
Administrative Office Procedures I
Computer Applications II
Business English
Accounting