Master It..

Contents
Road to success Effective communication A good Sender A good Receiver Role Play

Being a good Communicator can lead you to :

Power Fame Wealth Self fulfillment Recognisation

What do you think was the problem in the video?

Some reasons could be? Blame game Incorrect body language Lets watch the video further to review no listener this..

Contents
Road to success Effective communication A good Sender A good Receiver Role Play

What is effective communication?

And in other words we remember

10% of what we read

20% of what we hear

30% of what we see

50% of what we see and hear

80% of what we say

90% of what we say as we act!

To be an effective communicator:

1. Organise your communication Be specific Be clear Give complete details 2. Pay Attention & Look for Feedback Ask for any doubts

3. Frame your words for receiver Tap their interests Paint a picture for them Communicate with empathy 4. Never Take for Granted that you are understood Check What, When & How Obtain a commitment

Time Spent In Communication

Listening 40% Writing 9%

Reading 16% Talking 35%

Points To Remember for Body Language

Continuing the steps for effective Communication :

5. Listen Give time to the sender
6. Body Language Tones of speech Facial Expressions Body posture Physical Stance

7. Give Time and attention Let the receiver understand and act

Contents
Road to success Effective communication A good Sender A good Receiver Role Play

What do you think the sender should remember before giving a message?

Clear message in mind Tailor your message according to receiver Listen, watch for feedback Words and body language to be synchronised

Contents
Road to success Effective communication A good Sender A good Receiver Role Play

What should the receiver do?

Pay attention and listen Look for meaning beyond words Be sensitive to sender Give feedback, ask clarifications

Contents
Road to success Effective communication A good Sender A good Receiver Role Play

Role Plays