The word emotion includes a wide range of observable behaviors, expressed feelings, and changes In the body state.

Emotion is a feeling that is private and subjective. Humans can report an extraordinary range of states, which they can feel or experience. Some reports are accompanied by obvious signs of enjoyment or distress, but often these reports have no overt indicators. In many cases, the emotions we note in ourselves seem to be blends of different states

 AFFECT:A broad range of feelings that

people experience

EMOTIONS: Intense feelings that are

directed at someone or something.

MOODS: Feeling that tend to be less intense

than emotions and that lack a contextual stimulus.

Anger
Fear

Joy
Love

Sadness
Surprise

 Attitudes

are judgments. Where as Emotions are experiences.

Attitude

involve logical reasoning Where as We sense emotions.

Perceived Environment

A T T I T U D E

Beliefs
Feelings

Emotional Episodes

Behavioral Intentions

Behavior

Felt

Emotions are an individuals actual emotions.

Emotions are organizationally required and considered appropriate in a given job.

Displayed

It

is the situation in which the role and the situation require people to exhibit emotional behaviors that mask their own feelings
dissonance means the inconsistencies between the emotions we feel and the emotions we project.

Emotional

 Variety:

Some universal emotions are Anger, Fear, Happiness, Sadness, Surprise and Disgust Intensity: People give different responses to identical emotional provoking stimuli. Frequency & Duration: How frequently and How long an emotion is required.