Case Study Outline Business Policy with Mrs.

Mariane Atinaja

I.

Time Context (represents date/time when the problem started; could be month, day, etc; if not stated, use present date)

II.

View Point (person concern or in charge who will solve the case; complete name and position; in case no person was stated, members of the group are used as managers)

III.

Statement of the Problem (the major problem; do not include the minor; start with a question = interrogative form; Use how and avoid why; what is possible)

IV.

Objectives (must be SMART) a. Short Term attainable within a year b. Long Term attainable over a year

V. VI.

Areas of Considerations (include SWOT analysis) Alternative Courses of Action (possible solutions; minimum of 3 alternative; include advantage and disadvantage for better solution)

VII. VIII.

Recommendation (based on ACA1, ACA2 and ACA3) Conclusion/Action Plan (conclude and set actions how to attain recommendation; use PDCA = Plan, Do, Check and Act)