VILLAPAL LMAAPA ARTMENTS Rules R ofPro ocedureofthe t structur re

Decidingto ostayatth hisaccommodationin thetotality yalsomean nsaccepting gtheseReg gulations,a copyofwh hichwillbedeliveredon o arrivalb bythemana ager. TION RESERVAT The bookin ng is consid dered comp pleted only after paym ment of the deposit by y CC Transfe er or Postal l payableto othestructu ureof25%of o theentire estay. ARRIVAL ble only afte er 12:00. Th he custome er may, how wever, agree e with theoperator o of f Rooms will be availab thefacility yforanylug ggagestorag ge. BALANCEP PAYMENT Thebalanc cemustbepaidincash horcheckp payabletothe t ownerof o theprope ertythatwillwelcome e youupona arrival; ust present a valid IDupon u arrival valid ident tity and must also fill o out a livingwith w all the e Guests mu personal d data of the occupants o of o the comp plaint to the e police station. On th he back of the sheet of f stay will be transcribe ed copy of these Rules s of Proced dure of this accommod dation, which must be e signedbyt tanceofthe thecustomeruponarr rivalforacce eptanceandunconditi ionalaccept esameand d theroomsassigned; Themanag gerwillensurethedeliveryofthe ekeytothe epropertydirectly d tot hecustome er,whowill l berequiredtoreturnitattheen ndofthesta ay. STARTINGTIME y of depart ture, rooms s must be v vacated by 10:00. A de elay of the established d timetable e On the day willbecha argedanadd ditionalnight. CLEANING

The manager shall, room cleaning every day and change of linen (sheets, towels) three times a weekandofcoursewitheverychangeofcustomer. EFFECTSOFWITHDRAWAL Incaseofcancellationbeforethestaybythecustomer,theamountcorrespondingtotheadvance paid will be retained in its entirety by the property. Early departures and waivers of various kinds relatingtothestaywillnotberefunded. If the structure for reasons of force majeure should not be able to provide the accommodation bookedwillhavetoreturntothecustomerdoublethedepositreceipt. BANS E'strictlyforbiddentosmokeintheapartments; It'absolutelyforbiddentoconsumealcoholanddrugs; And 'forbidden to enter the house of friends, relatives or other people who do not stay in the facilityunlesspriorarrangementswiththemanager; Nopetsofanykindandsizeinthestructure; RULES Withinthestructuremustbemaintainedabehaviorthatinanymomentofthedayandinnoway harmthetranquilityofothers; Theroomsmustbekeptcleanandinorder; Itmustbeusedonlyforthebathroomassigned; It is not allowed to wander within the facility wearing clothing that may offend the decency of others; Each guest will be required to compensate any damage caused to the structure and the improper useofcomplementaryfacilitiesincludinglostkeys; The structure is not liable for loss of valuables, which will be left unattended by the owners; It is the responsibility of the operator to ensure maximum hygiene in the structure. Some of your kind cooperation remain at your disposal for any clarification, Thank you for choosingtostayatthispropertyandwewishyouahappyholidayatVillaPalma.