Management Information System of Hero Moto Corp

COMPANY PROFILE
Hero Moto Corp formerly Hero Honda is a motorcycle and scooter manufacturer based in India. Hero Honda started in 1984 as a joint venture between Hero Cycles of India and Honda of Japan. The company is the largest two wheeler manufacturer in India. In 2010, When Honda decided to move out of the joint venture, Hero Group bought the shares held by Honda. Subsequently, in August 2011 the company was renamed Hero Moto Corp with a new corporate identity. Hero Moto Corp now supplies motorcycles through more than 500 dealers and 700 service points, institutions, and overseas customers.

SUPPLIER & CUSTOMER RELATIONSHIP MANAGEMENT

Processing Orders Manually

2. TRANSACTION PROCESSING SYSTEMS MANAGEMENT INFORMATION SYSTEMS

Hero Moto Corp had been using the my SAP, ERP solution for its core applications until the company continued to enter its customer orders manually using a portal to communicate with suppliers. They used to receive orders from dealers in the form of spreadsheets, e-mail, and phone calls. It took a few days to bring in the customer orders and consolidate them. They also had to deal with incorrect deliveries from vendors when they sent either less or more than the scheduled quantity. For example, they might have ordered 100 units but the supplier delivered 110. This kind of error would slow down the receiving station while their people would seek approval for receiving the extra quantity.

TRANSACTION PROCESSING SYSTEMS

MANAGEMENT INFORMATION SYSTEMS

INTERRELATIONSHIPS AMONG SYSTEMS

DECISION SUPPORT SYSTEM

DATA FLOW DIAGRAM

Supply chain diagram and explanation

Recommendation:-

The company needs to tap the export market more efficiently as India has great potential of becoming the hub of manufacturing-Can use the distribution channel of Kawasaki and KTM for foreign market.

After differentiation company has not given the good product so that decrees the company market share and view of MIS the company is improve the technology in our bike like:- given more malaise bike.