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CV Ivor Goodone
Address Line 1
Address Line 2
Tyne and Wear
Post Code

Telephone: 0191 123456. Mobile: 07712 123456. Email: ivorgoodone@email.com

I N T E R N AT I O N A L , M U LT I – L I N G U A L G E N E R A L M A N A G E R
 S t r a t e g i c M a n a g e m e n t – F i n a n c e – Te a m l e a d e r s h i p - M a r k e t i n g 

A well networked and travelled German banker within the corporate / finance community in Singapore
and Malaysia. Excellent General Management multi-functional experience with a multinational bank. I
am now looking to continue making a significant contribution within a Senior Executive / General
Management appointment with global responsibilities for large private corporation.
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AREAS OF E XP ERTISE
• Strategic planning • Account management • Customer service
• Change management • Team building / leadership • Business start-up
• Credit control • Commercial negotiations • I.T. / computer literacy
• Portfolio relationships • Budgeting / financial controls • Legal / Compliance
• Modernisations / restructuring • Systems development • Quality Assurance

E D U C AT I O N
Executive MBA INSEAD (France, Singapore) Dec 2004
MBA European University, Barcelona 1996
BA (equivalent) Korean Studies. ('Vordiplom') Humboldt University, Berlin 1993

PROFESSIONAL EXPERIENCE AND SIGNIFICANT ACHIEVEMENTS

HEAD OF PRIVATE BANKING 1994 – Present

Beyerasche Lundesbank, Singapore.
Responsible for, and working with high net worth clients in all areas of asset and portfolio management,
(property, securities and other financial products). Direct reports 15 staff (overseeing capital gains tax
computations, inheritance tax planning, ISA funding, contact strategy, regulatory procedures and audit
compliance requirements. Coordinating branch opening in Seoul, Korea. Also V.P. for Asia Risk Office.
Private Banking:
• Built a far-reaching client portfolio - negotiated, advised and directed financing of corporate projects,
company acquisitions and restructurings.
• Maximised portfolio income by selling core products that most effectively meet the customers’ needs.
• Delivered enhanced procedures and processes that support the ever-changing organisational design.
• Exceeded performance contract / sales and growth targets.
• Increased penetration of products and services to existing customers.
• Managed and built a complex portfolio of over 300 high net worth customers.

Credit and Recovery:

• Built relationships with high net worth customers and reinstated the account receivables.
• Negotiated repayments with businesses and retained large accounts.
• Cleared the reconciliation and the bad debt backlog and reduced debtor days from 115 to 15 in 6
months whilst providing a positive cash flow.
• Established new processes for managing debt, including month-end reports and credit control
procedures, checks and legal procedures.
• Saved the bank $220 Million by managing solutions to customers’ accounts in arrears.
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PROFESSIONAL EXPERIENCE AND SIGNIFICANT ACHIEVEMENTS

Sales Management:
• Attained 100% retention of customer base and referrals received from existing customers.
• Produced a 25 % increase in business whilst driving major change initiatives.
• Achieved 140 % of annual target in cross sales, over 200% of a customer recruitment target attracting
30 new business customers.
• Increased new lending by over $5 million (2003).
• Ensured all actions meet new and ever-changing regulatory procedures.
• Developed a regular supply of Business Development opportunities by continuously expanding a network
of contacts in the local business community.
• Reviewed and reduced risks within a complex portfolio of business customers.

Risk Management:
• Established credit risk management structure, and 'intensive care' for SME's and for private banking
related exposure.
• Significantly reduced risks by conducting reviews of customers borrowing facilities.
• Determined customers’ business practices and evolved ideas as well as agreeing standards.
• Making quick risk decisions and managing the consistency and quality of operational services.
Staff Training / Development:
• Encouraged an achievement based working culture by implementing an appraisal system linked to
performance and pay. Follow-up research concluded improved budgets, increased profits, and improved
morale.
• Empowered the team identify future training requirements that encouraged self-development culture.
• Implemented training programmes such as customer service and salesmanship.
• Delivered a range of new training solutions that met the needs of the business and the people.

ASSISTANT TO THE CHAIRMAN 1992 – 94

Daewoo Motors Korea, Seoul, Korea
• Coordinated the acquisition and integration of several research facilities and plants in Europe during
the establishment of automobile operations.
• Liaised with strategy and finance departments, top management overseas and research centres.
• Helped set up the production and launch of global sales.

MARKETING MANAGER 1990 –

92
GABO Trading Ltd., Seoul, Korea
• Imported heavy machinery and equipment from Germany for re-sale in Korea and China.
• Negotiated and closed contracts with sellers and buyers.
• Arranged all financing requirements and logistics.

Languages: Korean, Chinese, Japanese, German, English and Spanish.

Interests and Pastimes: Travel, reading, entertaining friends, theatre, sports.
Status: Single.
Born: 1968.
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