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Management 1
Management 1
Management is the process of working with and through others to achieve organizational objectives efficiently and ethically.
Managers get things done through other people. They make decisions, allocate resources and direct the activities of others to attain goals.
Management Functions:
Management Functions:
Planning: A process that includes defining goals, establishing strategy and developing plans to co-ordinate activities.
Management Functions:
Organizing: Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made.
Management Functions:
Leading: A function that includes motivating employees, directing others, selecting the most effective communication channels and resolving conflicts.
Management Functions:
Controlling: Monitoring activities to ensure they are being accomplished as planned and correcting any significant deviations.
Management Roles
Henry Mintzberg (late 1960s) concluded that managers perform 10 different, highly inter-related roles or sets of behaviours attributable to their jobs.
Management Roles
Interpersonal
Informational
Decisional
Management Roles
Inter-personal
Figurehead Symbolic head; required to perform a number of routine duties of a legal or social nature Leader Responsible for the motivation and direction of employee
Liaison
Management Roles
Informational
Monitor
Receives wide variety of information; serves as nerve center of internal and external information of the organization information received from outsiders or from other employees to members of the organization Transmits information to outsiders on organization's plans, policies, actions, and results; serves as expert on organization's industry
Management Roles
Decisional
Entrepreneur Searches organization and its environment Disturbance handler
for opportunities and initiates projects to bring about change Responsible for corrective action when organization faces important, unexpected disturbances
significant
the
Management Skills
Robert Katz has identified essential management skills: three
Management Skills
Technical: The ability to apply specialized knowledge or expertise. Human: The ability to work with, understand and motivate other people, both individually and in groups.
Conceptual Skills: The mental ability to analyze and diagnose complex situations.
Effective: Defined in terms of the quantity and quality of their performance and the satisfaction and commitment. Successful: Defined in terms of speed of promotion within organization. the the
Managerial Activities: Traditional Management: Decision Making, planning and controlling. Communication: Exchanging routine information and processing paperwork. HRM: Motivating, disciplining, managing conflict, staffing and training Networking: Socializing, politicking and interacting with outsiders.
Average Successful
32 13
29 28
20 11
19 48
Effective
19
44
26
11
Organisational Behaviour
OB is a field of study that investigates the impact that impact that individuals, groups and structures have on behaviour within organisations for the purpose of applying such knowledge toward improving an organisations effectiveness.
Organisational Behaviour
OB is a discipline that deals with the study and application of knowledge about how people as individuals and as groups act within organisations.
Organisational Behaviour
OB is concerned with the study of what people do in an organisation and how their behaviour affects the organisations performance.
Contributing Discipline to OB
Psychology: The science that seeks to measure, explain and sometimes change the behaviour of human beings.
Motivation, Perception,
Contributing Discipline to OB
Topics like: Group dynamics, work teams, power, conflict, intergroup behaviour etc.
Contributing Discipline to OB
Social Psychology: An area within psychology that blends concepts from Psychology and sociology and that focuses on the influence of people on one another.
Contributing Discipline to OB
Anthropology: The study of societies to learn about human beings and their activities.
Contributing Discipline to OB
Political Science: The study of the behaviour of individuals and groups within a political environment.