Ritesh Jha Electronics and Communications (B.Tech) Permanent Address: Hno.

456, Setor 5, Vaishali, Ghaziabad (UP), PIN: 201010 To, Sub: Application for a suitable position in your organization.

Here is why I think I am the best fit for the above specified post in your organization. I have the ability to communicate (verbal and written) effectively in English. I can identify and troubleshoot technical faults, and suggest expert solutions to problems. I can work both independently as well in a team. I am capable of coordinating between conflicting priorities within tight deadlines and meet work targets. I have extensive experience in providing competent user support over the telephone and in person. Have experience in supporting and administering a LAN and its environment. I am well versed with off-the-shelf software and current informatics hardware. I can communicate effectively via Blackberry and similar technologies. I have thorough knowledge and understanding of components and capabilities of microcomputer systems, Windows Server 2000/2003/2008 and Windows Workstation XP and Windows 7. I am also aware of file management and directory structures. I have good understanding of the information management techniques and practices along with office/administrative procedures. Personal Traits: Client-Focussed Professional integrity Great at interpersonal Relations & Respect Can take initiatives Ability to adapt & Flexibile I am available to work overtime and travel within India and abroad Able to read, understand and communicate in Hindi.

I am presently employed in NIIT Limited, Gurgaon. I work as a Content Developer for the projects of SAP, Germany and Shell Petrochemicals Inc. For all other details, I am enclosing herewith my resume for your kind consideration. Thank you Yours sincerely, Ritesh Jha Content Developer NIIT Limited Mob: +919718639806 Email ID: rjriteshjha@gmail.com