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Dear Hiring Team at Motive,

I am writing to express my strong interest in the Bilingual Technical Support Specialist


position at Motive, as outlined in the job description. With a background in diverse
technical fields and a passion for problem-solving, I am excited about the opportunity to
contribute to Motive's mission of enhancing the operational efficiency and safety of
businesses through technology.

My journey as the CEO of Adroit Tech Digital Academy has allowed me to gain hands-
on experience in various aspects of technology, including Ethical Hacking, Graphics &
Web Designing, Programming, Video Editing, and Networking. This multifaceted
experience has equipped me with a unique skill set that extends beyond technical
expertise to include strong analytical, communication, and problem-solving skills.

Motive's commitment to its core values resonates deeply with me. The attributes of
"Own It," "Less but Better," "Build Trust," and "Unlock Potential" mirror my own
professional philosophy. Having led Adroit Tech, I understand the importance of owning
responsibilities, optimizing processes, and building trust to foster growth.

In the role of a Technical Support Specialist at Motive, I am enthusiastic about the


opportunity to serve as a bridge between technology and users. My proficiency in both
French and English enables me to provide seamless support, ensuring that users'
concerns are effectively addressed. I am adept at empathizing with users, translating
their concerns into actionable insights for product and engineering teams, and
facilitating continuous improvement.

Furthermore, my experience in managing a tech academy has honed my ability to


evaluate systems and develop tools for scalability. I am confident that my background in
graphics, web design, and programming will contribute to enhancing the technical
support function at Motive. My bilingual communication skills, coupled with my native
or bilingual spoken and written English proficiency, will enable me to excel in this role.
I appreciate Motive's commitment to diversity and inclusivity, values that I share deeply.
As someone who thrives in dynamic environments, I am comfortable with rotational
shifts, ensuring comprehensive support for users across different time zones.

I am excited about the prospect of joining the Motive team and contributing to its
exceptional growth trajectory. Thank you for considering my application. I am eager to
discuss in greater detail how my skills and experiences align with Motive's requirements.

Please find my resume attached for your review. Feel free to reach out to me at [Your
Phone Number] or [Your Email Address] to schedule a conversation at your
convenience.

Thank you for your time and consideration.

Sincerely,

Afnan Ahmed

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