Barriers of Communication

Wrong choice of Medium

Physical Barrier Semantic Barrier Socio- psychological Barriers

Wrong Choice of Medium

It must be transmitted through appropriate channel. The selection of medium should be according to time and need.

Physical Barrier

Noise Time

Distance

Semantic Barrier

Interpretation of words, as:-

Take it to our stockroom and burn it.

He gave us cheap materials.

Dont sell cheap materials

Socio Psychological Barrier

Attitude and Opinions Emotion Closed Mind Status Conscious Source of Information Faulty Transmission

Principals of Effective Communication

Clarity of Message Speed

Two-way Process
Reliability

Completeness
Accuracy Capability of Audience Economy/ Brevity

Secrecy of Message

Gateways of Effective Communication

Two way Channel Clarity of Message

Mutual Trust
Timely Message

Consistency of Message Good Relations Feedback Flexibility

THANK YOU

Seven CS of Communication

Clarity Completeness Conciseness Consideration Courtesy Correctness Concreteness

Concreteness Clarity Consideration

Communication
Conciseness

Courtesy

Correctness

Completeness

Clarity

Use simple words as, Pay instead of Compensate

The message should be very clear to understand the audience.

Concise

The speaker should try to keep the message as brief as it can be. Brevity should not be at the cost of clarity.

Complete

The message should be complete. For it the sender/speaker should check the following give questions: Who What When Where Why

Correct

The source from where the message is coming should be very right or trustworthy. Otherwise the audience/receiver will not pay attention on it.

Concrete

The speaker should use specific facts and ideas. The speaker should avoid to use decorating any ideas.

Courtesy

Courtesy involves you attitude. The speaker should be as polite as it can be.

Use polite words.

Candid

The message should be straight, open frank, and outspoken.

It should not be hurting particular individual.