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Introduction To OB
Introduction To OB
Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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Chapter 1 Outline
Defining Organizational Behaviour OB: Making Sense of Behaviour in Organizations How Will Knowing OB Make a Difference? Todays Challenges in the Canadian Workplace
Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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Organizational Behaviour
A field of study that investigates the impact of individuals, groups, and structure on behaviour within organizations; the aim is to apply such knowledge toward improving organizational effectiveness.
Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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What Is an Organization?
A consciously coordinated social unit:
composed of a group of people functioning on a relatively continuous basis to achieve a common goal or set of goals.
Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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The Rigour of OB
OB Looks at Consistencies
What is common about behaviour, and helps predictability?
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Source: J. R. Schermerhorn, J.G. Hunt, and R. N. Osborn, Organizational Behaviour, 9th Edition, 2005, p. 4. Copyright 2005 John Wiley & Sons, Inc. Reprinted with the permission of John Wiley & Sons, Inc.
Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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OB applies equally well to all situations in which you interact with others: on the basketball court, at the grocery store, in school, or in church.
Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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Individual level
Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
Global Competition
In recent years, Canadian businesses have faced tough competition from the United States, Europe, Japan, and even China, as well as from other companies within our borders. To survive, they have had to reduce costs, increase productivity, and improve quality.
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Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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OB at Work
Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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For Review
1. 2. 3.
4. 5. 6. 7. 8.
Define organizational behaviour. What is an organization? Is the family unit an organization? Explain. Behaviour is generally predictable, so there is no need to formally study OB. Do you agree or disagree with this statement? Why? What does it mean to say that OB takes a contingency approach in its analysis of behaviour? What are the three levels of analysis in our OB model? Are they related? If so, how? What are some of the challenges and opportunities that managers face in todays workplace? Why is job satisfaction an important consideration for OB? What are effectiveness and efficiency, and how are they related to OB?
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Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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OB is for everyone. Build an argument to support this statement. Why do you think the subject of OB might be criticized as being only common sense, when we would rarely hear such a criticism of a course in physics or statistics? Do you think this criticism of OB is fair? On a scale of 1 to 10 measuring the sophistication of a scientific discipline in predicting phenomena, mathematical physics would probably be a 10. Where do you think OB would fall on the scale? Why? Can empowerment lead to greater job satisfaction?
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Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
22. Building and maintaining a power base 23. Negotiating agreement and commitment 24. Negotiating and selling ideas
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Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
Source: Created based on material from R. E. Quinn, S. R. Faerman, M. P. Thompson, and M. R. McGrath, Becoming A Master Manager: A Competency Framework (New York: John Wiley & Sons, Inc. 1990), Chapter 1.
Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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2.
3.
Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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Internal Focus
Source: Adapted from K. Cameron and R. E. Quinn, Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework (Reading, MA: Addison Wesley Longman, 1999).
External Focus
Control
Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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Flexibility-Control Dimension
Flexible and dynamic, allowing more teamwork and participation; seeking new opportunities for products and services or Controlling or stable, maintaining the status quo and exhibiting less change
Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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Flexibility
Mentor Innovator
Facilitator Monitor
Broker Producer
1. Building and maintaining a power base 2. Negotiating agreement and commitment 3. Negotiating and selling ideas
Internal
1. Receiving and organizing information 2. Evaluating routine information 3. Responding to routine information
External
1. Personal productivity and motivation 2. Motivating others 3. Time and stress management
Coordinator Director
Control
Source: R.E. Quinn. Beyond Rational Management. San Francisco: Jossey-Bass Inc., 1988, p. 86. Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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Supplemental Material
Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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Exercise
In groups of 6
Introduce yourselves. Pick an interviewer. Decide on questions or topics you want interviewer to ask me.
The interview
Introduce interviewer to me and the class. Ask one question from your list (we will go around the groups with one question at a time).
Chapter 1, Nancy Langton and Stephen P. Robbins, Fundamentals of Organizational Behaviour, Third Canadian Edition Copyright 2007 Pearson Education Canada
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