Network Management Presentation

HP Openview
Christopher Scott December 10, 2004

OpenView
Network Node Manager
(NNM)

OpenView Network Node Manager

Overview How it works Capabilities Technical and business benefits Summary

Network Node Manager

Overview Network management tool Proactive network management Provides a solid solution for managing dynamic IP networks NNM is starting point for implementing a network management solution

What does it do?

Dynamically maps out your network Collects critical information about you network Correlates the information it collect Maintains a relational database Provides report generation

How does it work?

NNM uses several protocols to maintain communication with each managed device
SNMPv1, SNMPv2 TCP/IP, IPX UDP ICMP ARP/RARP

SNMP Network Mgmt Model

Manager
A manager is an application that executes network management operations The manager monitors and controls agent systems

SNMP agent
Resides on a managed node An application that acts on behalf of an object

Object
Anything that will be managed Host, router, hub, application, database

Manager-Agent Communication through SNMP

SNMP Request with Community Name Retrieve (get) management information

Manager

SNMP Replies SNMP Traps

Agent
Alter (set) management information

MIB

Automatic Discovery and Layout

All IP and Level 2 devices on the network are automatically discovered and mapped IPX devices are also discovered Map is a logical representation of your network Automatic discovery may take several hours or even overnight

Example of network discovery and layout

Network Discovery (contd)

NNM discovers the following objects and put them on the default map
Internet-level submap
IP networks, gateways, routers and multihomed workstations

Network-level submaps
Bus, star and ring segments

Segment-level submaps
Hosts, gateways, routers, switches, hubs, and bridges

Node-level submaps
Network interface cards

Typical Submap Hierarchy

Distributed Internet Discovery and Monitoring (DIDM)

Large networks may require this distributed model Spreads discovery, monitoring, and polling across several Network Node Managers acting as collection stations Collection stations monitor some portion of the network and inform the management station of changes

DIDM (contd)
NNM
can serve as a management station, a collection station, or both

Management stations
Role is to make the network management functionality available to the users

Collection stations
Role is to be a collection point in the overall network management system

Simplified Distribution Model for NNM

Management Consoles
NNM gives the ability to have 15 to 25 operators simultaneously monitoring the network Operators can share one map , or have individual maps
Individual maps create area of responsibility on the network for each operator More efficient in large networks

Multiple Management Consoles

Sample map views

Sample map views

Sample map views

Challenges to IT Service Management

User dissatisfaction / increased user expectations Deploying network services, while maintaining productivity Keeping networks and systems operational 24/7/365 Producing faster, more predictable response times Integrating and managing complex systems in a multi-vendor environment

Technical benefits
Network Management can help achieve those goals by: Fault and Problem Management
Reduced downtime of network systems and devices Quick detection and correction of network problems

Performance Management
Ability to monitor data to anticipate problems Log information for historical analysis

Business Benefits
Network Management can help achieve those goals through: Accounting Management
Obtains statistical information on network use Track individual resource utilization

Security Management
Protects the network and its systems from unauthorized access, use, and harm

Summary
hp OpenView NNM is a robust network management platform that can provide a graphical look into your network and provide many benefits like Fault and Problem management, Performance management, etc Makes network management proactive instead of reactive NNM uses SNMP to discover devices on the network and automatically manage and monitor them NNM can play an integral role in achieving both the technical and business goals of an organization