511 Deployment Conference Session 4A: Interoperability

Pierre Pretorius P.E.

October 9, 2003

511 Approach

511 Routing Telephony System

Traveler Information System

Transferability Options OR and WA 511

Data transfer
leased service

Call transfer
WADOT/ODOT OR Transit agencies

Linking systems
Using States WAN

Provide each others numbers

Hang up and dial

Transferability Options California Rural 511

Data transfer
No switching fees Keeps caller in system Requires standardized data formats Data sharing agreements needed Per-minute charges to operator (Caltrans) Longer call duration Requires much larger database

Transferability Options California Rural 511

Call transfer
Switching fees Caller leaves system Data formatting not required Other 511 system transfers Misplaced wireless calls

Transferability Options California Rural 511

Rural California Highways
Data transfer from ATIS (CHIN) Data transfer from CHP VoiceXML conversion using web site data Data or call transfer for weather info Data or call transfer for local traffic info

Rural Transit
Call transfer to clearinghouse (1-800COMMUTE) Data transfer from clearinghouse logistically complex due to number of transit agencies

Transferability Options California Rural 511

Other 511 Systems
Call transfer initially (but who pays for it?) Data transfer ultimately, perhaps through an external ftp site

Private Sector
Most will prefer a call transfer Data transfer should be encouraged

CA511 Recommended Concept