Stefanie Gustin Swift

swift.stefanie@gmail.com ! 860-324-3456 ! 522 Henry Street, Oakland, CA 94607

The College of William and Mary

Williamsburg, VA, August 2010-May 2013 Awarded Juris Doctorate in May of 2013 Honored with a Graduate Fellowship State College, PA, August 2006-May 2010 Awarded Bachelors of Science in Economics, a minor in Labor Studies and Employment Relations, and a minor in The Legal Environment of Business in May of 2010

EDUCATION

WORK EXPERIENCE
Eventbrite

San Francisco, CA, October 2013-present Attendee Advocate Managed a high-volume workload within a deadline-driven environment. Solved an average of 260 inquiries every week exceeding target by 65%, while consistently meeting performance benchmarks for customer satisfaction and accuracy. Acted as a point person for assistance in answering challenging customer inquiries

The Pennsylvania State University

BAR MEMBERSHIP

OrderUp, Williamsburg-VA
Williamsburg, VA, January 2012-November 2013 Marketing Manager

Maryland

Inducted in December of 2013

Salesforce Zendesk Wordpress Google Analytics Photoshop Basic HTML Excel

SKILLS

Created marketing events and initiatives to gain site awareness and community presence gaining a 75% boost in users Utilized social media networks and online platforms to create a mixture of free and paid advertising exposure Trained and mentored 2 campus representatives strengthening our presence on both the William and Mary campus and the Thomas Nelson campus

Vineyard Vines

Williamsburg, VA, October 2010-May 2012 Whale Rep Used guerilla marketing techniques to generate brand awareness throughout The College of William and Mary

SOCIAL

Bartlett and Spirn

Williamsburg, VA, May 2011-April 2012 Research Clerk Researched and drafted memoranda in areas of business law, family law, tort law, and criminal law

facebook.com/StefanieSwift @StefanieSwift

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Johnson and Johnson

Skillman, NJ, July 2009-December 2009 Sales Communication Co-Op Collaborated with Sales Communication Team on ways to make transitioning from the current Consumer Sales Website to a SharePoint site efficient and effective Forecasted future product fulfillment trends by tracking current data by customer team, sales person, and product category

linkedin.com/in/StefanieSwift

Blogs
Food: thedelectablefeast.com Photography: hippy-happy.tumblr.com Fun: lifehangover.com