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Dear Associates

In an era where technology and innovation in technology is a business game changer, 2014 will present newer opportunities and challenges. Game changers in 2014 will range from the applications of customer engagement technologies such as mobile, social media, analytics and cloud to cognitive computing. The fragmented yet growing IT services market will be characterized by specialized firms. Differentiated scale is the new mantra and LiquidHub is very well positioned to capitalize on these opportunities, as an integrator of emerging digital technologies. We will grow rapidly and yet remain specialized as a firm that provides Digital Customer Engagement Solutions. A differentiated business model that integrates true consulting capabilities with global delivery capabilities, keen industry focus on healthcare and financial services, cemented by industry solutions and innovation puts LiquidHub in an enviable position. We should all be proud to be associates of LiquidHub. I am! The meteoric growth of global delivery solutions in 2013 will be furthered in 2014, as clients clamor for consulting solutions delivered cost effectively. Excellence in delivery will be a prerequisite. 2014 should be the year where we delight every client every day. Excellence should be ingrained in the DNA of all of us. Innovation is another feature that will be become a prerequisite. Clients will expect proactive suggestions and progressive productivity improvements. Deep Technology expertise and process orientation which are two hallmarks of LiquidHub India, need to be honed further. Many of our associates and leaders earned accolades for dedication and excellence in 2013. I am sure we will not only maintain this in 2014 but outdo it with the help of our India Leadership Team and the Operations Council. Let me wish all of you and your loved ones a stellar new year in every way possible. Cheers to growth and continued success

Sushma Rajagopalan January 1, 2014

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