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  • 24 Hour Lead, Response Management & Customized IVR System: Track & Respond To Every Call

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    Pratik Agarwal
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    This document describes a 24-hour lead response and customized IVR system that provides businesses with a single unique phone number. The number automatically forwards calls to the business's main numbers. An IVR system plays if the business can't answer or the call is made after hours. The system also sends SMS and email alerts to the business with the caller's contact details. All calls are recorded and available on request through an account management system, which also provides MIS of all calls.

    Original Description:

    IVR Benefits

    Original Title

    Benefits of IVR

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    © Attribution Non-Commercial (BY-NC)

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    This document describes a 24-hour lead response and customized IVR system that provides businesses with a single unique phone number. The number automatically forwards calls to the business's main numbers. An IVR system plays if the business can't answer or the call is made after hours. The system also sends SMS and email alerts to the business with the caller's contact details. All calls are recorded and available on request through an account management system, which also provides MIS of all calls.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    10 views1 page

    24 Hour Lead, Response Management & Customized IVR System: Track & Respond To Every Call

    Uploaded by

    Pratik Agarwal
    This document describes a 24-hour lead response and customized IVR system that provides businesses with a single unique phone number. The number automatically forwards calls to the business's main numbers. An IVR system plays if the business can't answer or the call is made after hours. The system also sends SMS and email alerts to the business with the caller's contact details. All calls are recorded and available on request through an account management system, which also provides MIS of all calls.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    24 Hour Lead, Response Management & Customized IVR System

    Track & Respond to Every Call

    011-66006681

    Single Unique Number assigned to Every business with a auto call forward to the businesses number/s. IVR to play for the business incase they cant pick up the call or when the user calls beyond office timings. SMS and Email alert to the Business of the User Contact Details immediately after the Call. All Calls Recorded for the interaction, to be provided on Request from the Business Owner MIS of all Calls available on the account Management System

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