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COUNSELLING
It is a dyadic relationship between two persons: 1. 2.
A manager who is offering help (counsellor) An employee whom such help is given (counsellee) Counselling is a two way process in which a counseller, usually a superior provides advice and assistance to his subordinates.
TYPES OF COUNSELLING
Formal counselling
Informal counselling
PERFORMANCE COUNSELLING
It means the help given by the superior to his subordinate in improving the
latters performance.
It is the process of guiding the subordinate to adjust better with his work
environment and to better understand others so that his dealings with others can be effective and purposeful
OBJECTIVES
Helps him to realize his full potential Help him understand his strengths and weaknesses Gain insight into his behaviour and analyse the dynamics of such behaviour Help him understand the work environment better Provide an empathic climate where he can discuss his tensions, conflicts,
concerns and problems. Increase his potential and interpersonal effectiveness through prompt feedback about his behaviour. Prepare action plans for improving his behaviour and performance.
PROCESS OF COUNSELLING
Rapport building
Exploration
Action planning