DENISE LAY

50 Canterbury Street SW Wyoming, MI 49548 | 616-334-1483 | denise_lay@att.net

SUMMARY
Seeking a full-time position as a Retail District Manager of Goodwill Industries of Greater Grand Rapids. Currently a Store Manager with extensive experience in retail management and sales. Deliver excellent leadership skills, multi-tasking strengths, customer service skills and the ability to analysis sales reports.

EDUCATION
Grand Rapids Community College Grand Rapids, MI Anne Arundel Community College Arnold, MD Expected to Graduate May-2016 Expected to Graduate May-2016

EXPERIENCE
2/2012-current Store Manager Goodwill Industries of Greater Grand Rapids Oversee 38-40 employees Manage store operations Develop plans to increase revenue Trained Assistant Manager now Store Manager Interview, hire, and develop

1/2007-2011

Store Manager, Goodwill Industries of Greater Grand Rapids Oversee 38-40 employees Maximized sales floor space to increase sales Lead number one store within organization Develop cashiers to supervisors.

CURRENT CERTIFICATION
CPR Certified Development Management Training

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