c h a p t e r

15
ETHICAL & SOCIAL IMPACT OF INFORMATION SYSTEMS
15.1 2002 by Prentice Hall

LEARNING OBJECTIVES
ANALYZE ETHICAL, SOCIAL, POLITICAL ISSUES RAISED BY IN OR!ATION SYSTE!S IDENTI Y, APPLY !ORAL DI!ENSIONS O IN OR!ATION SOCIETY "
15.2 2002 by Prentice Hall

LEARNING OBJECTIVES
APPLY ETHICAL ANALYSIS E$A!INE ETHICAL PRINCIPLES OR CONDUCT DESI%N CORPORATE POLICIES OR ETHICAL CONDUCT "

15.#

2002 by Prentice Hall

MANAGEMENT CHALLENGES
UNDERSTAND ETHICAL ' SOCIAL ISSUES RELATED TO SYSTE!S ETHICS IN AN IN OR!ATION SOCIETY !ORAL DI!ENSION O IN OR!ATION SYSTE!S "
15.& 2002 by Prentice Hall

ETHICS
PRINCIPLES O RI%HT AND (RON% USED BY INDI)IDUALS AS REE !ORAL A%ENTS TO %UIDE BEHA)IOR "

15.5

2002 by Prentice Hall

ETHICAL, SOCIAL & POLITICAL ISSUES

IN OR!ATION RI%HTS ' OBLI%ATIONS
POLITICAL ISSUES SOCIAL ISSUES ETHICAL ISSUES IN OR!ATION ' TECHNOLO%Y

PROPERTY RI%HTS ' OBLI%ATIONS

ACCOUNTABILITY ' CONTROL

INDI)IDUAL SOCIETY POLITY

SYSTE! +UALITY

15.*

+UALITY O LI E

2002 by Prentice Hall

MORAL DIMENSIONS OF THE INFORMATION AGE

IN OR!ATION RI%HTS ' OBLI%ATIONS PROPERTY RI%HTS ACCOUNTABILITY ' CONTROL SYSTE! +UALITY +UALITY O LI E "
15., 2002 by Prentice Hall

TECHNOLOGY TRENDS & ETHICAL ISSUES

CO!PUTIN% PO(ER DOUBLES E)ERY 1!ONTHS DECLININ% COSTS O DATA STORA%E DATA !ININ% AD)ANCES NET(OR.IN% AD)ANCES ' INTERNET "

15.-

2002 by Prentice Hall

ETHICS IN AN INFORMATION SOCIETY

RESPONSIBILITY0 Accept123 c45t5, 67t1e5, 48913at1425 :4r 6ec151425 ACCOUNTABILITY0 A55e55123 re5p42518191t1e5 :4r 6ec151425 ' act1425 LIABILITY0 !75t pa; :4r 9e3a9 6a<a3e5 DUE PROCESS0 I257re5 9a=5 are app91e6 pr4per9; "
15./ 2002 by Prentice Hall

ETHICS IN AN INFORMATION SOCIETY

ETHICAL ANALYSIS0 IDENTI Y, DESCRIBE ACTS DE INE CON LICT, IDENTI Y )ALUES IDENTI Y STA.EHOLDERS IDENTI Y OPTIONS IDENTI Y POTENTIAL CONSE+UENCES "
15.1>

2002 by Prentice Hall

ETHICS IN AN INFORMATION SOCIETY

ETHICAL PRINCIPLES0 TREAT OTHERS AS YOU (ANT TO BE TREATED I ACTION NOT RI%HT OR E)ERYONE, NOT RI%HT OR ANYONE ?.ANT@ I ACTION NOT REPEATABLE, NOT RI%HT AT ANY TI!E ?DESCARTES@ PUT )ALUE ON OUTCO!ES, UNDERSTAND CONSE+UENCES INCUR LEAST HAR! OR COST NO REE LUNCH " 15.11

2002 by Prentice Hall

INFORMATION RIGHTS
PRI)ACY0 R13ht t4 8e 9e:t a942e AIR IN OR!ATION PRACTICES ? IP@0 NO SECRET PERSONAL RECORDS INDI)IDUALS CAN ACCESS, A!END IN OR!ATION ABOUT THE! USE IN O ONLY (ITH PRIOR CONSENT !ANA%ERS ACCOUNTABLE OR DA!A%E DONE BY SYSTE!S %O)ERN!ENTS CAN INTER)ENE "
2002 by Prentice Hall

15.12

U.S. FEDERAL PRIVACY LAWS

%ENERAL EDERAL PRI)ACY LA(S0 REEDO! O IN OR!ATION ACT, 1/*PRI)ACY ACT O 1/,& ELECTRONIC CO!!UNICATIONS PRI)ACY ACT O 1/-* CO!PUTER !ATCHIN% AND PRI)ACY PROTECTION ACT O 1/-CO!PUTER SECURITY ACT O 1/-, EDERAL !ANA%ERS INANCIAL INTE%RITY ACT O 1/-2 "
15.1# 2002 by Prentice Hall

U.S. FEDERAL PRIVACY LAWS

PRI)ACY LA(S A ECTIN% PRI)ATE INSTITUTIONS0 AIR CREDIT REPORTIN% ACT, 1/,> A!ILY EDUCATION RI%HTS ' PRI)ACY ACT O 1/,RI%HT TO INANCIAL PRI)ACY ACT O 1/,PRI)ACY PROTECTION ACT O 1/-> CABLE CO!!UNICATIONS POLICY ACT O 1/-& ELECTRONIC CO!!UNICATIONS PRI)ACY ACT O 1//, "
15.1& 2002 by Prentice Hall

U.S. FEDERAL PRIVACY LAWS

!ORE PRI)ACY LA(S A ECTIN% PRI)ATE INSTITUTIONS0 )IDEO PRI)ACY PROTECTION ACT O 1/-CONSU!ER INTERNET PRI)ACY PROTECTION ACT O 1//, CO!!UNICATIONS PRI)ACY ' CONSU!ER E!PO(ER!ENT ACT O 1//, DATA PRI)ACY ACT O 1//, CONSU!ER INTERNET PRI)ACY PROTECTION ACT O 1/// "
15.15 2002 by Prentice Hall

ACCOUNTABILITY, LIABILITY & CONTROL

ETHICAL ISSUES0 (h4 15 <4ra99; re5p425189e :4r c425eA7e2ce5 4: 75eB SOCIAL ISSUES0 (hat 5h4796 54c1et; eCpect a26 a994=B POLITICAL ISSUES0 T4 =hat eCte2t 5h4796 34Der2<e2t 12terDe2e, pr4tectB 15.1* " 2002 by Prentice Hall

INTELLECTUAL PROPERTY
INTELLECTUAL PROPERTY0 I2ta23189e creat1425 pr4tecte6 8; 9a= TRADE SECRET0 I2te99ect7a9 =4rE 4r pr467ct 8e9423123 t4 87512e55, 24t 12 p7891c 64<a12 COPYRI%HT0 Stat7t4r; 3ra2t pr4tect123 12te99ect7a9 pr4pert; :r4< c4p;123 8; 4ther5 :4r 2- ;ear5 "
15.1, 2002 by Prentice Hall

INTELLECTUAL PROPERTY
TRADE !AR.0 Le3a99; re315tere6 <arE, 6eD1ce, 4r 2a<e t4 615t123715h 42eF5 34465 PATENT0 Le3a9 64c7<e2t 3ra2t123 4=2er eCc9751De <424p49; 42 a2 12De2t142 :4r 1, ;ear5 "

15.1-

2002 by Prentice Hall

SYSTEM QUALITY: DATA QUALITY & SYSTEM ERRORS

ETHICAL ISSUES0 (he2 15 54:t=are 4r 5erD1ce rea6; :4r re9ea5eB SOCIAL ISSUES0 Ca2 pe4p9e tr75t A7a91t; 4: 54:t=are, 5erD1ce5, 6ataB POLITICAL ISSUES0 Sh4796 c423re55 4r 12675tr; 6eDe94p 5ta26ar65 :4r 54:t=are, har6=are, 6ata A7a91t;B

"
15.1/ 2002 by Prentice Hall

QUALITY OF LIFE
CENTRALIZATION )S. DECENTRALIZATION RAPID CHAN%E0 Re67ce6 re5p425e t1<e t4 c4<pet1t142 !AINTAININ% BOUNDARIES0 a<19;, =4rE, 9e157re DEPENDENCE AND )ULNERABILITY CO!PUTER CRI!E ' ABUSE "
15.2> 2002 by Prentice Hall

QUALITY OF LIFE
E!PLOY!ENT0 Tr1cE9eG64=2 tech24943;H ree2312eer123 I48 9455 E+UITY ' ACCESS0 I2crea5123 rac1a9 ' 54c1a9 c9a55 c9eaDa3e5 HEALTH RIS.S
"

15.21

2002 by Prentice Hall

QUALITY OF LIFE
HEALTH RIS.S0 REPETITI)E STRESS INJURY ?RSI@ CARPAL TUNNEL SYNDRO!E ?CTS@ CO!PUTER )ISION SYNDRO!E ?C)S@ TECHNOSTRESS0 Irr1tat142, h45t191t;, 1<pat1e2ce, e2erDat142, :ear )DT RADIATION
"

15.22

2002 by Prentice Hall

INTERNET CRIME & ABUSE

HAC.IN%0 Acce55 t4 pr4pr1etar; 6ata JA!!IN%0 T1e 7p h45t c4<p7ter !ALICIOUS SO T(ARE0 )1r75e5 615a89e c4<p7ter SNI IN%0 I2tercept 6ata pa55123 thr473h 5;5te<, e.3. cre61t car6 6ata SPOO IN%0 ra7679e2t <15repre5e2tat142 "
15.2# 2002 by Prentice Hall

MANAGEMENT ACTIONS: A CORPORATE CODE OF ETHICS IN OR!ATION RI%HTS ' OBLI%ATIONS PROPERTY RI%HTS ' OBLI%ATIONS ACCOUNTABILITY ' CONTROL SYSTE! +UALITY +UALITY O LI E "
15.2& 2002 by Prentice Hall

c h a p t e r

15
ETHICAL & SOCIAL IMPACT OF INFORMATION SYSTEMS
15.25 2002 by Prentice Hall