<PROJECT NAME>

PROJECT QUALITY MANAGEMENT PLAN

Version <1.0>
<mm/dd/yyyy>
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<Project Name>
VERSION HISTORY
[Provide information on how the development and distri!tion of the Project Quality
Management Plan" !p to the final point of approval" was controlled and trac#ed. $se
the tale elow to provide the version n!mer" the a!thor implementin% the version" the
date of the version" the name of the person approvin% the version" the date that
partic!lar version was approved" and a rief description of the reason for creatin% the
revised version.]
UP Template Version 11/30/06
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Version
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Implemente"
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Re%ision
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Appro%al
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Reason
1.0 <&!thor name> <mm/dd/yy> <name> <mm/dd/yy> <reason>
<Project Name>
Note to the Author
['his doc!ment is a template of a Project Quality Management Plan doc!ment for a
pro(ect. 'he template incl!des instr!ctions to the a!thor" oilerplate te)t" and fields that
sho!ld e replaced with the val!es specific to the pro(ect.
*l!e italici+ed te)t enclosed in s,!are rac#ets ([te)t]) provides instr!ctions to
the doc!ment a!thor" or descries the intent" ass!mptions and conte)t for
content incl!ded in this doc!ment.
*l!e italici+ed te)t enclosed in an%le rac#ets (<te)t>) indicates a field that
sho!ld e replaced with information specific to a partic!lar pro(ect.
'e)t and tales in lac# are provided as oilerplate e)amples of wordin% and
formats that may e !sed or modified as appropriate to a specific pro(ect. 'hese
are offered only as s!%%estions to assist in developin% pro(ect doc!ments- they
are not mandatory formats.
.hen !sin% this template for yo!r pro(ect doc!ment" it is recommended that yo! follow
these steps/
1. 0eplace all te)t enclosed in an%le rac#ets (i.e." <Pro(ect 1ame>) with the
correct field val!es. 'hese an%le rac#ets appear in oth the ody of the
doc!ment and in headers and footers. 'o c!stomi+e fields in 2icrosoft .ord
(which display a %ray ac#%ro!nd when selected)/
a. 3elect 4ile>Properties>3!mmary and fill in the 'itle field with the
5oc!ment 1ame and the 3!(ect field with the Pro(ect 1ame.
. 3elect 4ile>Properties>6!stom and fill in the 7ast 2odified" 3tat!s" and
8ersion fields with the appropriate information for this doc!ment.
c. &fter yo! clic# 9: to close the dialo% o)" !pdate the fields thro!%ho!t the
doc!ment with these val!es y selectin% ;dit>3elect &ll (or 6trl<&) and
pressin% 4=. 9r yo! can !pdate an individ!al field y clic#in% on it and
pressin% 4=. 'his m!st e done separately for >eaders and 4ooters.
?. 2odify oilerplate te)t as appropriate to the specific pro(ect.
@. 'o add any new sections to the doc!ment" ens!re that the appropriate header
and ody te)t styles are maintained. 3tyles !sed for the 3ection >eadin%s are
>eadin% 1" >eadin% ? and >eadin% @. 3tyle !sed for oilerplate te)t is *ody
'e)t.
A. 'o !pdate the 'ale of 6ontents" ri%ht<clic# and select B$pdate fieldC and choose
the option< B$pdate entire taleC
D. *efore s!mission of the first draft of this doc!ment" delete this B1otes to the
&!thorC pa%e and all instr!ctions to the a!thor" which appear thro!%ho!t the
doc!ment as l!e italici+ed te)t enclosed in s,!are rac#ets.]
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<Project Name>
TA#LE O' CONTENTS
1 INTRODUCTION......................................................................................................................5
1.1 Purpose of The Project Quality Management Plan............................................................5
2 PROJECT QUALITY MANAGEMENT OVERVIEW.........................................................5
2.1 Organization, Responsiilities, an! "nterfaces...................................................................5
2.2 Tools, #n$ironment, an! "nterfaces....................................................................................5
3 PROJECT QUALITY MANAGEMENT.................................................................................5
%.1 Quality Planning.................................................................................................................5
%.1.1 &efine Project Quality.............................................................................................'
%.1.2 Measure Project Quality..........................................................................................'
%.2 Quality (ssurance..............................................................................................................'
%.2.1 (nalyze Project Quality...........................................................................................'
%.2.2 "mpro$e Project Quality..........................................................................................'
%.% Quality )ontrol...................................................................................................................'
APPENDIX A: PROJECT QUALITY MANAGEMENT PLAN APPROVAL.....................7
APPENDIX B: REFERENCES...................................................................................................
APPENDIX C: !EY TERMS......................................................................................................"
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<Project Name>
( INTRO&UCTION
1.1 PURPOSE O' THE PROJECT QUALITY MANAGEMENT PLAN
[Provide the p!rpose of the Pro(ect E!ality 2ana%ement Plan. 'his doc!ment
sho!ld e tailored to fit the partic!lar pro(ect needs. Identify which pro(ect(s)"
prod!ct(s)" and/or the portion of the pro(ect life cycle that are covered y this plan
and the overall ,!ality o(ectives for this pro(ect.]
The Project Quality Manageent Plan !ocuents the necessary inforation
re"uire! to effecti#ely anage $roject "uality fro $roject $lanning to !eli#ery. %t
!efines a $roject&s "uality $olicies' $roce!ures' criteria for an! areas of a$$lication'
an! roles' res$onsi(ilities an! authorities.
The Project Quality Manageent Plan is create! !uring the Planning Phase of the
$roject. %ts inten!e! au!ience is the $roject anager' $roject tea' $roject
s$onsor an! any senior lea!ers )hose su$$ort is nee!e! to carry out the $lan.
) PROJECT QUALITY MANAGEMENT OVERVIE*
2.1 ORGANI+ATION, RESPONSI#ILITIES, AN& INTER'ACES
[*escri(e the $riary roles an! res$onsi(ilities of the $roject staff as it relates to
the $ractice of Pro-e.t Q/alit$ Mana0ement. %n!icate res$onsi(ilities for acti#ities
such as entoring or coaching' au!iting )or+ $ro!ucts' au!iting $rocesses'
$artici$ating in $roject re#ie)s' etc.]
Name Role Q/alit$ Responsi1ilit$
[Fohn 5oe] Pro(ect 2ana%er E!ality mentorin% G coachin%
[Fane 5oe] 'eam 7ead E!ality a!dits
<1ame> <0ole> <0esponsiility>
2.2 TOOLS, ENVIRONMENT, AN& INTER'ACES
[7ist and define the data elements the ,!ality tools that will e !sed to meas!re
pro(ect ,!ality and level of conformance to defined ,!ality standards/metrics.]
Tool &es.ription
[*enchmar#in%
]
[Ind!stry reco%ni+ed enchmar#s]
<'ool 1ame> <'ool 5escription>
2 PROJECT QUALITY MANAGEMENT
,t the highest of le#els Quality Manageent in#ol#es $lanning' !oing' chec+ing'
an! acting to i$ro#e $roject "uality stan!ar!s. PM% PM-./ (rea+s the $ractice
of Quality Manageent into three $rocess grou$s0 Quality Planning 1QP2' Quality
,ssurance 1Q,2 an! Quality 3ontrol 1Q32. The follo)ing sections !efine ho) this
$roject )ill a$$ly each of these $ractice grou$s to !efine' onitor an! control
"uality stan!ar!s.
3.1 QUALITY PLANNING
[Identify which ,!ality standards are relevant to the pro(ect and how to satisfy
them. Identify and define appropriate ,!ality metrics and meas!res for standards
for pro(ect processes" prod!ct f!nctionality" re%!latory compliance re,!irements"
pro(ect deliverales" pro(ect mana%ement performance" doc!mentation" testin%"
etc. Identifies the acceptance criteria for pro(ect deliverales and prod!ct
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<Project Name>
performance]
23(3( &e4ine Pro-e.t Q/alit$
[Identify ,!ality standards and e)pectations for c!stomers" the pro(ect"
or%ani+ation and federal re%!lations" define c!stomer and pro(ect %oals" ,!ality
standards" critical s!ccess factors" and metrics for which to meas!re s!ccess" and
o!tline acceptance criteria for pro(ect deliverales and prod!ct performance.]
23(3) Meas/re Pro-e.t Q/alit$
[Identify desired metrics and related monitorin% processes for which to meas!re
,!ality standard" develop a plan for meas!rin% ,!ality" define methods of data
collection and archivin%" and doc!ment timeframe for meas!rement and metrics
reportin%.]
3.2 QUALITY ASSURANCE
[Identify and define those actions" and the metrics to meas!re them" that provide
the confidence that pro(ect ,!ality is in fact ein% met and has een achieved.
0elate these actions to the ,!ality standards defined in the plannin% section of this
doc!ment.]
23)3( Anal$5e Pro-e.t Q/alit$
[&naly+e ,!ality data" doc!ment opport!nities for improvement and apply what
was learned from ,!ality analysis to eliminate %aps etween c!rrent and desired
levels of performance.]
23)3) Impro%e Pro-e.t Q/alit$
[Identify ways of doin% thin%s etter" cheaper" and/or faster. 4or pro(ects" identify
ways of eliminatin% !nsatisfactory performance.]
3.3 QUALITY CONTROL
[Identify those monitorin% and controllin% actions that will e cond!cted to control
,!ality thro!%ho!t the pro(ectHs life. 5efine how it will e determined that ,!ality
standards comply with the defined standards o!tlined earlier in this doc!ment.
Identify owners of on%oin% monitorin% and improvement of pro(ect processes.]
Page 6 of 9
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<Project Name>
Appen"i6 A Pro-e.t Q/alit$ Mana0ement Plan Appro%al
The un!ersigne! ac+no)le!ge they ha#e re#ie)e! the <Pro(ect 1ame> Pro-e.t
Q/alit$ Mana0ement Plan an! agree )ith the a$$roach it $resents. 3hanges to
this Pro-e.t Q/alit$ Mana0ement Plan )ill (e coor!inate! )ith an! a$$ro#e! (y
the un!ersigne! or their !esignate! re$resentati#es.
[7ist the individ!als whose si%nat!res are desired. ;)amples of s!ch individ!als
are *!siness 3teward" Pro(ect 2ana%er or Pro(ect 3ponsor. &dd additional lines
for si%nat!re as necessary. &ltho!%h si%nat!res are desired" they are not always
re,!ired to move forward with the practices o!tlined within this doc!ment.]
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<Project Name>
Appen"i6 # Re4eren.es
[Insert the name" version n!mer" description" and physical location of any
doc!ments referenced in this doc!ment. &dd rows to the tale as necessary.]
The follo)ing ta(le suari9es the !ocuents reference! in this !ocuent.
&o./ment
Name an"
Version
&es.ription Lo.ation
<5oc!ment
1ame and
8ersion
1!mer>
[Provide description of the
doc!ment]
<$07 or 1etwor# path where
doc!ment is located>
Page : of 9
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<Project Name>
Appen"i6 C 7e$ Terms
[Insert terms and definitions !sed in this doc!ment. &dd rows to the tale as
necessary. 4ollow the lin# elow to for definitions of pro(ect mana%ement terms
and acronyms !sed in this and other doc!ments.
http///www?.cdc.%ov/cdc!p/lirary/other/help.htm
The follo)ing ta(le $ro#i!es !efinitions for ters rele#ant to this !ocuent.
Term &e4inition
<term> <definition>
<term> <definition>
<term> <definition>
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