VIMBAI LEWIS

1395 Section 4, Kambuzuma, Harare, Zimbabwe. 011 263 912 943 836.
vimbailewis@yahoo.co.uk

Career Objective: Hospitality Internship

Seeking a Hospitality internship which develop skills and provide practical

training in the daily operational procedures of hotel departments including
retail rooms control and food and beverage

Education

• Bachelor of Commerce Tourism and Hospitality Management , MSU, 2006-

(Expected 12/09)

• Air Zimbabwe Fares and Ticketing Certificate

• Galileo Professional Certificate

• Amadeus Certified Agent

Experience

GLOBAL TRAVEL AND TOURS — F Kanuwa. Senior Travel Consulnant 01/2008 to 12/2008

A one year industrial attachment covering all areas in the organisation.

Duties Covered:
• Deal with clients and customers on a daily basis i.e. greets, registers,
suggestively sells airline tickets and tour packages to client in an efficient,
warm and friendly manner.
• Book flights, tickets sales, travel insurance, car hire etc.
• Work as part of a team selling holidays.
• Responsible for providing detailed travel information to customers and deal
with customer queries in relation to holiday packages.
• Responsible for booking corporate travel reservations (air, car, hotel, etc)
for large corporate account.
• Promote the acceptance of fares, rates and suppliers that match the client's
travel program policies and negotiate contracts.
• Responsible for coordinating travel, including handling on line fulfillment,
ticketing, taking phone calls for changes and special requests.
• Ensure compliance with client's corporate travel policies
• Ensure compliance with company's procedures for documentation, ticketing,
voids, refunds.
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ADDITIONAL INFORMATION

Available for permanent or temporary contract work