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  • Miguel Rivera: Career Overview

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    The document provides a summary of Miguel Rivera's career experience and qualifications. It includes his contact information, over 3 years of experience in retail and customer service roles, proficiency in English, Spanish, Microsoft Word and customer service skills. His most recent role was as a Patient Care Coordinator at A Better Hearing Inc. from 2012 to present, where he assisted customers in person and via telephone. He has an Associate's degree in Computer Design from 2009 and a high school diploma from 2006.

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    The document provides a summary of Miguel Rivera's career experience and qualifications. It includes his contact information, over 3 years of experience in retail and customer service roles, proficiency in English, Spanish, Microsoft Word and customer service skills. His most recent role was as a Patient Care Coordinator at A Better Hearing Inc. from 2012 to present, where he assisted customers in person and via telephone. He has an Associate's degree in Computer Design from 2009 and a high school diploma from 2006.

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    4 views1 page

    Miguel Rivera: Career Overview

    Uploaded by

    joshka78
    The document provides a summary of Miguel Rivera's career experience and qualifications. It includes his contact information, over 3 years of experience in retail and customer service roles, proficiency in English, Spanish, Microsoft Word and customer service skills. His most recent role was as a Patient Care Coordinator at A Better Hearing Inc. from 2012 to present, where he assisted customers in person and via telephone. He has an Associate's degree in Computer Design from 2009 and a high school diploma from 2006.

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    © All Rights Reserved
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    of 1

    5353 Martin St. Naples, Florida 34113 Call: 239-330-0210 E-Mail: omegasis1@yahoo.

    com
    Career Overview
    Friendly sales associate with over 3 years experience working in diverse retail and customer service
    environments.

    Telephone Skills
    Computer proficiency
    Fast learner
    Strong client relations
    Coordination
    Energetic work attitude
    Problem solver
    Shipping and receiving
    Internet research


    Customer service
    English
    Spanish
    Writing
    Reading
    Service Orientation
    Data collection
    Data entry
    Microsoft Word
    Customer Assistance
    Worked with company systems such as Live Support and diligently completed all assigned tasks,
    working overtime as needed.
    Telephone Service
    Professionally processed 40+ calls per day, providing information, making appointments and
    service to ensure customer satisfaction.
    Customer Service
    Consistently received positive feedback from guests and created repeat business by developing
    long-term relationships with customers. Handled guest complaints, maintaining a positive dining
    experience for all rest.
    Work Experience
    February 2012 to Current A Better Hearing Inc.
    Naples, Florida
    Patient Care Coordinator
    Answered questions regarding store and products, while maintaining knowledge of current sales and store
    promotions. Assisted customers in person and via telephone. Communicated with vendors regarding back order
    availability, future inventory and special orders.
    Education
    2009 DMart Institute
    Corozal, Puerto Rico
    Computer Design
    Graduated in Associates Degree
    2006 Sup. Porfirio Cruz Garca
    Corozal, Puerto Rico
    General
    High School Diploma
    Core Skills & Accomplishments
    MIGUEL RIVERA

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