The University of Manchester

Teaching and Learning Receptionist / Timetabling Assistant (HUM-05162)

Salary: Grade 2 (16,577 19,083 p.a. pro rata)
Temporary (minimum of 12 months)
The University of Manchester are currently recruiting a Teaching and Learning Receptionist /
Timetabling Assistant to work on the Teaching and Learning Office and Divisional receptions,
alongside other Reception staff; providing administrative support to academic and teaching staff,
and students.
The duties of the job include:

To deal with enquiries by telephone, email and face-to-face.
To assist with the receipt and processing of coursework and examination scripts.
To assist with the receipt of information from students to support their mitigating
circumstances applications.
To clearly and effectively communicate with students.
To ensure that copies of all relevant forms are up to date and appropriately stocked
Working as part of the Teaching and Learning team
To liaise with the Student Systems Office to ensure the accuracy of data relating to the UG
programmes
To assist with course unit selection procedures, inputting data as necessary.
To assist in the production of information for general UG handbooks, directories of course
units, programme handbooks and teaching aids.

We would like to hear from you if you have/are:

Experience within a similar role.
Secretarial or administrative experience
A knowledge of databases, preferably Microsoft Access, Excel and Oracle
Experience of working co-operatively, flexibly and effectively as part of a team in a busy
office.
Experience of arranging meetings and maintaining an appointments diary
Excellent organisational skills, including an attention to detail and a high level of accuracy
Excellent IT skills
Good communication and interpersonal skills, both written and oral
The ability to deal sensitively with confidential information
The ability to use your own initiative
Flexibility and adaptability to new circumstances and change
Willing to undergo training as required
A commitment to delivering a high-quality service to both students and staff in the School


To apply please email info@theworksmanchester.co.uk or call into one of
our centres (Moss Side or West Gorton)

CLOSING DATE 4PM ON Tuesday 30
TH
SEPTEMBER 2014