Q1 you come to know about tirpal udyog through?

Particular
Friends
Relatives
Advertisements
Others
Total

No. of respondent
10
15
25
10
60

Percentage of respondent
17%
25%
41%
17%
100%

Know about Tirpal Udyog

17%

17%

Friends
relatives
advertisement

25%

others

42%

Q2 WHICH factors attracted you to buy tirpal udyog prpducts

Particular
Price
Package
Quality
Company image
Total

No. of respondent
20
10
15
15
60

Percentage of respondent
33%
17%
25%
25%
100%

Attracted factor to buy tirpal udyog product

Price
25%

33%

Package
Quality
Company image

25%

17%

Q3 ae u loyal to tirpal udyog?

Particular
Strongly disagree
Disagree
Indifferent
Agree
Strongly agree
Total

No of respondent
10
5
10
20
15
60

Percentage of respondent
17%
8%
17%
33%
25%
100%

Loyal to Tirpal Udyog

Strongly disagree
25%

17%

Disagree
8%

17%

Indifferent
Agree
strongly agree

33%

Q4 tirpal udyog products are

Particular
Excellent
Very Good
Good

No of respondent
10
15
15

Percentage of respondent
17%
25%
25%

Fail
Fair
Poor
Total

5
10
5
60

8%
17%
8%
100%

Tirpal Udyog Products

Excellent
8%

Very Good

17%

Good

17%

Fail

8%

Fair

25%

Poor

25%

Q5you are satisfied with the products offered by tirpal udyog

Particular
Highly Dissatisfied
Dissatisfied
Indifferent
Satisfied
Highly Satisfied
Total

No of respondent
5
10
15
20
10
60

Percentage of respondent
8%
17%
25%
33%
17%
100%

Satisfied with products offered by Tirpal Udyog

Highly Dissatisfied

17% 8%

Dissatisfied
17%

Indifferent
Satisfied

33%

Highly Satisfied
25%

Q6 you Are informed about the new product of Tirpal Udyog

Particular

No. of respondent

Percentage of respondent

Usually
Always
Sometimes
Never
Total

15
20
15
10
60

25%
33%
25%
17%
100%

Informed about new product of Tirpal Udyog

17%

Usually
25%

Always
Sometimes
Never

25%
33%

Q7 the customer attitude toward tirpal udyog

Particular
Highly Positive
Positive
Negative
Highly Negative
Total

No. of respondent
15
30
10
5
60

Percentage of respondent
25%
50%
17%
8%
100%

Attitude toward Tirpal Udyog

8%
17%

Highly Positive
25%

Positive
Negative
Highly Negative

50%

Q8 brand image of tirpal udyog is good as compared to other products

Particular
Strongly Disagree
Disagree
Indifferent
Agree
Strongly Agree
Total

No of respondent
5
10
10
20
15
60

Percentage of respondent
8%
17%
17%
33%
25%
100%

Brand Image of Tirpal Udyog as compared to other

25%

Strongly Disagree

8%

Disagree
17%

Indifferent
Agree

17%

Strongly Agree

33%

Q9 tirpal udyog products are available every where anytime

Particular
Strongly Disagree
Disagree
Indifferent
Agree
Strongly Agree
Total

No of respondent
5
15
15
25
10
60

Percentage of respondent
8%
17%
25%
33%
17%
100%

Tirpal Udyog product available any time

17%

Strongly Disagree

8%

Disagree
25%

25%

Indifferent
Agree
Strongly Agree

25%