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Exercise On SMART Goals Setting Sana
Exercise On SMART Goals Setting Sana
staff
to
enhance
their
knowledge
and
PTCL Co. has to reduce departmental staff and relay more on mechanical work from
next year onwards 1st Jan,2014 so that their knowledge and experience about
technology should be enhanced.
7. To reduce wait time at cash counters for better delivery of customer
service.
MCB Bank has to reduce wait time by 30 minutes from 1 st Sep,2014 at cash counter
for better delivery of customer services so that they cant wait for a long period of
time.
8. To provide training to branch staff to update their knowledge.
Brick School has to provide training to branch teaching staff on 20 th Aug,2013 to
update their knowledge about new teaching method and presentation skills.
9. To reduce customers complaints substantially to enhance customer
satisfaction.
Zong telecom has to reduce customer complaints by 15% from the next month 1 st
Dec,2014 so that everyone should be entertain in order to enhance customer
satisfaction.